I am a reliable and detail-oriented Virtual Assistant with over 18 years of experience in customer service, operations, administration, and team coordination. Most recently, I work as an Operations Virtual Assistant for an Airbnb property management company, where I coordinate daily cleaning and maintenance schedules, manage guest-related operations, monitor task completion, prepare reports, and ensure smooth day-to-day property operations.

Throughout my career, I have developed strong organizational, communication, and problem-solving skills. I am experienced in handling administrative tasks, data management, quality assurance, customer support, and coordinating with remote teams. I am proficient in Google Workspace, Microsoft Office, -----------, and various business applications.

I am a fast learner who adapts quickly to new systems and processes. I take pride in being dependable, proactive, and committed to delivering high-quality work while meeting deadlines. Whether working independently or as part of a team, I always strive to help businesses improve efficiency and provide excellent service.

Detail-oriented and adaptable professional with strong experience in digital content moderation, policy enforcement, and high-standard customer operations. Proven track record evaluating complex user-generated content for global platforms like Meta, combined with a background in 5-star hospitality that translates into sharp communication and conflict resolution skills. Skilled in maintaining strict quality metrics, navigating fast-paced digital workflows, and resolving user issues efficiently. Seeking remote roles in Trust & Safety, Content Moderation, Quality Assurance, or Customer Support.

I had experienced with customer service representative, taking calls or chat. Assisting customers with their concerns and managing some sales. Recently, I am working as a Content Moderator, adhering the policies of the company to have a safe community to my clients.

Hi, I'm ----------- — a former BPO customer support professional now transitioning into the world of remote virtual assistance. With several years of experience in high-volume support environments, I’ve mastered the skills of clear communication, time management, multitasking, and delivering results under pressure.
Now, I’m bringing that same energy and reliability to online businesses and entrepreneurs who need a dependable VA to help them stay organized and scale. Whether it’s managing emails, moderating content, handling customer inquiries, or supporting back-end operations, I thrive on structured work and getting things done right — the first time.
What you can expect:

-Professionalism and quick response times

-Excellent written and verbal English

-Familiarity with tools like Google Workspace, CRM platforms (Zendesk, Zoho, Pipedrive), and remote workflows

-100% commitment to deadlines and details

I’m passionate about learning, tech-savvy, and ready to become the kind of assistant you can truly rely on. If you’re looking for someone who’s easy to work with and takes pride in helping your business run smoothly — let’s connect!

I am a detail-oriented professional with 3 years of experience in the BPO industry, specializing in Trust and Safety, Content Moderation, and Email Support.



Throughout my experience, I have developed strong written communication, analytical thinking, problem-solving, and attention to detail. My background includes reviewing content, evaluating cases against established policies and guidelines, handling customer inquiries through email, and ensuring compliance with platform standards.



I am experienced in handling sensitive content and customer concerns while maintaining professionalism, accuracy, and confidentiality. I am also comfortable working in a fast-paced environment, managing workloads, and meeting quality and productivity expectations.



I am now looking to leverage my BPO experience in a remote role, particularly in Virtual Assistance, Email Support, Customer Support, Content Moderation, or Trust and Safety Operations.



Core Skills:

• Trust and Safety Operations

• Content Moderation and Review

• Email and Customer Support

• Policy Enforcement and Compliance

• Case Management and Documentation

• Written Communication

• Attention to Detail and Critical Thinking

• Problem-Solving and Time Management

• Data Entry and Administrative Support

• Confidentiality and Data Privacy



I am eager to continue learning, develop new skills, and contribute to a team that values quality, reliability, and professionalism. I welcome opportunities to work with local and international companies in a remote environment.

Detail-oriented and highly skilled Content Moderator with a proven track record in maintaining a safe and positive online environment. Possesses in-depth knowledge of community guidelines and policies, ensuring strict adherence to quality standards. Adept at utilizing moderation tools and technologies to analyze and filter user gentrated content. Demonstrates a commitment to enhancing user experience and brand reputation through effective content review and policy enforcement

My name is Tyronne Triz Valin, and I’m a dedicated professional with experience in both customer service and Amazon product research. I’ve worked as a Customer Service Specialist for 7 months, where I developed strong communication, problem-solving, and customer-focused skills to ensure excellent client experiences.
I also have a 1 year of experience as a Virtual Assistant Product Researcher for Amazon FBA/FBM. I specialize in finding profitable products, analyzing market trends, and providing reliable support using tools such as Keepa, SellerAMP, Seller Central, and Google Suite.
If you’re looking for someone detail-oriented, reliable, and committed to delivering high-quality results, I’d be happy to support your business and contribute to its growth.

I am a detail-oriented and adaptable professional with experience in customer service and content moderation. I have strong communication, problem-solving, and time-management skills, with the ability to handle customer concerns, follow company policies, and maintain accuracy in my work. I am a quick learner, flexible with changing tasks, and committed to delivering quality results while maintaining professionalism and a positive attitude.

Lorsan Consumer Goods Trading
November 2021 – Present
Business Operations Manager

- Prepare and manage complete bidding documentation in compliance with client and regulatory requirements.
- Develop and issue Requests for Proposals (RFPs) and Requests for Quotations (RFQs) to prospective clients.Outsource products within the budget range of the capital per item
- Negotiate pricing, terms, and conditions with suppliers and clients to ensure cost efficiency and profitability.Prepare invoices of items delivered to client
- Coordinate, process, and monitor the timely delivery of goods to clients.
- Prepare and issue accurate invoices for delivered items and ensure proper documentation.
- Manage accounts receivable, including follow-ups and collection of client payments.
- Source and outsource products within approved capital and budget constraints per item.

Trust and Safety Associate for a US Social - Gaming App

- Monitor our player report system and resolve player reports. These reports may contain extremely sensitive content.
- Interact directly with players via our dedicated channels to help resolve reports
- Use CRM tools to respond to and resolve player reports
- Work closely with our Customer Support and Live-Operations team to resolve challenging guideline violations or implement new Trust & Safety policies
- Come up with feedback and suggestions on how to improve our Trust & Safety processes
- Identify possible abuse vectors in new features and come up with ways to mitigate or eliminate them

Content Moderation Associate ( Marketplace Quality ) for an E-Commerce platform

- Perform manual moderation functions for incoming ads
– community reports and pro-active initiatives
- Perform front-end QA checks for ads that have been posted
- Provide reports on front-end QA check findings to Lead
- Perform calibrations with Lead for updates on ad rejection policy and workflows
- Identify & prevent gamers from the platform
- Ability to use moderation systems in performing manual moderation & QA checks
- Analyze reports coming from MX Content Manager/MX Content Senior Associate in performing QA checks
- Provide feedback to MX Content Senior Associate Lead on ads being screened
- Train new hires

Community Forum Moderation

- Responsible for managing website content through a website content management system.
- Makes sure that all the posts for approval are being reviewed carefully before being posted in the forum- Resolves all reported comments or threads that might harm the community ( forum )

Advertising Operations Associate

- Responsible for uploading, editing, and publishing ads for a major global jobs board.
Data Collection Associate
- Responsible for the collection of target data as required in assigned projects or tasks
- Responsible for data researching of evidence or data submitted to prove that the data submitted is accurate
- Contact Collections projects that includes looking for the direct email and phone numbers of different people within a company or university

Hi! I'm Jerahmeel, a Virtual Assistant with 5+ years across creative design, community moderation, and admin support. I take the day-to-day operations off your plate so you can focus on scaling your business.

What I Can Do For You:

Admin & Support: Inbox & calendar management, appointment scheduling, travel planning, data entry, basic bookkeeping, and customer service.

Creative Design & Content: Marketing materials, social media graphics, and content management using Adobe Creative Cloud and Canva.

Community & Account Management: Online community moderation and multi-account management using tools like AdsPower and Multilogin.

Why Work With Me?

Quick Learner: Fast adaptation to your tools, software (Microsoft 365, Adobe Acrobat), and internal workflows.

Proactive Communication: Clear updates and prompt responses so you always know task statuses.

Reliable Execution: Accurate, high-quality work delivered with minimal supervision.

Let’s connect to discuss how I can lighten your workload and keep your operations running seamlessly!