An experienced Technical Support Engineer with various systems, devices, troubleshooting IT-related issues. A pro-active team player that can work independently or with a team.Teleperformance Philippi…
IT professional with 4+ years of experience in systems integration, technical support, and ITservice management within healthcare environments. Proven track record of end-to-endLIS/HIS/EHR deployments…
Hardworking employee, always at my a-game. Making sure that my performance is at par or not, better than everyone.
Rate Expectation: $10 - $15 / hour USD (depending on workflow complexity and project scope).I'm an AI and Low-Code Automation Specialist with a strong professional background in enterprise IT Support…
As an experienced and dedicated IT Support Specialist with a decade of helping people, I take immense pride in providing exceptional technical assistance and problem-solving solutions to end-users. Be…
I help businesses and remote teams resolve technical issues, manage support tickets, and maintain smooth day-to-day IT operations. With over 2+ years of experience in technical support and customer se…
I'm not just looking for a job. I'm looking for a partnership. Whether you need someone to launch your ads, manage your campaigns, or simply keep things running smoothly while you focus on growing you…
Results-driven IT Professional with 5 years of experience in MSP IT Operations, Technical Support, and Customer service. Adept at providing end-to-end IT solutions, troubleshooting complex technical i…
Graduate of BS Computer Science with 8+ years work relevant experience. I'm detail-oriented and proactive IT Support Analyst with a strong background in troubleshooting, system maintenance, and end-us…
Windows Sever, Azure Cloud, Virtualization, Microsoft 365 (Sharepoint, Exchange, Onedrive, etc.)Active Directory, Hardware and Software Troubleshooting , VPN, Access point, AWS Lightsail, Tikceting Sy…
- RMM tools such as ConnectWise Automate, Screenconnect, N-ableNcentral, Datto RMM- PSA tools such as ConnectWise Manage, HaloPSA, JIRA- Windows Administration (AD, Azure AD, Patching, Scripting, Serv…
IT Support Specialist and QA Software Tester with hands-on experience in technical support, software testing, and system deployment across corporate and client-based environments. Known for being meti…
I am currently working as an IT Helpdesk Associate for 8 years now. I work as frontline support for WAH and onsite employees of Foundever. I provide troubleshooting with login issues, VPN issue and ap…
Hi, I'm Jez, a self-motivated and self-sufficient IT Support X Graphic Designer based in Manila.
• IT ANALYST | Hello! I'm a dedicated and highly experienced IT professional for 9+ years. I specialize in resolving technical issues, streamlining IT operations, and delivering exceptional user suppo…
With over 15 years of extensive experience in the BPO/BPM industry, I specialize in delivering world-class technical support and IT solutions to diverse clients. My expertise lies in Microsoft technol…
I am driven by the challenge of solving complex technical issues and ensuring seamless project execution. My top motivations include optimizing IT systems for efficiency, empowering users with reliabl…
I am an IT Service Desk professional with 8 years of experience in providing technical support, troubleshooting, and system maintenance. With a degree in Information Technology, I specialize in resolv…
PROFESSIONAL SUMMARY: Enterprise Level Technical Support Specialist (3+ Years Experience)I am a highly analytical and detail oriented IT professional with over 3 years of experience providing technica…
As a Senior Technical Process Executive, I am a seasoned professional with a proven track record in overseeing and optimizing technical processes to ensure efficiency, accuracy, and excellent service…
Ready to turn chaos into clarity and emails into efficiency? Gear up—your productivity just met its new right-hand man: ME. Let’s get to work.Why I Am Your Best ASSET*Customer Support ProDelivering to…
Hello! I’m Michael Angelo Terrible, a dedicated IT Service Desk and NOC Specialist with over 5 years of hands-on experience in providing technical support, managing network operations, and maintaining…
I have over 6 years of experience working in the Information Technology industry. I handled Desktop Support, Hardware and Software troubleshooting, VPN, Printers, Shared Drives, Network and server, Ci…
Results-driven IT Service Desk Analyst with 10 years of combined experience providing remote technical support across MSP, healthcare, enterprise, and legal environments. Skilled in Microsoft 365, Azu…
PROFESSIONAL SUMMARY: Enterprise-Level Technical Support Specialist (3+ Years Experience)I am a highly analytical and detail-oriented IT professional with over 3 years of experience providing technica…
I am an experienced IT Support Specialist with a strong background in technical troubleshooting, system administration, and customer support. I specialize in diagnosing and resolving hardware, softwar…
Experience in IT Service Desk since 2017
Dedicated and results-driven Service Desk Engineer/Tech Support with strong technical troubleshooting, customer service, and problem-solving skills developed through years of working in fast-paced env…
More than twenty-six years’ experience in various capacities in the field of management and technology: ? More than twenty years of management, administrative, and customer relation positions in th…
With a formal background in service desks, paired with my proven knowledge of troubleshooting and assisting the user, and with my feats and achievements at Atos, I am looking for a job that is aligned…
Summary Dynamic and dedicated IT Service Desk professional with 3 years of experience providing high-quality technical support and customer service. Proven ability to troubleshoot and resolve technic…
Adaptable IT Service Desk Analyst with 7+ years of Tier 1 support experience in MSP and enterprise environments. Skilled in troubleshooting hardware, software, network, and account issues across Micro…
As an IT Specialist with 8 years of experience, I excel at providing remote technical support, managing IT infrastructure, and ensuring seamless system operations. I am actively seeking a part-time re…
My professional journey has cultivated a strong foundation in communication and interpersonal skills, making it easy for me to connect and build rapport with a wide range of individuals. I am driven b…
Dynamic and results-driven professional with a Bachelor of Arts in Political Science, over 2 years of experience in Technical Support, and 1 year as a Senior Fraud Officer. Proven track record of deli…
Managing emails and web based ticket queues. Analyst is expected to take ownership of emails that arrive in the team mailbox and reply to the sender with a status of the issue. Web based ticket are su…
Results-driven Technical Support Engineer and Cloud Support Specialist with strong experience in Microsoft 365 administration, cloud operations, IT support, and system troubleshooting. I help business…
Dedicated Technical Support Specialist with 3 years of experience providing effective solutions and excellent service. Combines strong customer service expertise with solid technical knowledge to reso…
Reliable Remote Talent | Tech-Savvy | Non-Voice Support | Team LeaderHi, I’m Rochelle — a dedicated and adaptable professional with over 10 years of experience in technical support, customer service (…
L3 Desktop Support TechnicianFull-timeNov 2019 - Present · 6 yrs 8 mosOn-site• Promoted to L3 Desktop Support Technician and assigned as sub-team leader for the Site IT team • Promoted as an IT Liaiso…
I’m an IT Support Specialist with experience in troubleshooting hardware, software, and network issues across Windows and macOS systems. I specialize in Microsoft 365 administration, Active Directory…
I’m an IT Support and Service Desk professional with over 8 years of experience providing technical support to users in Microsoft environments. I specialize in troubleshooting Microsoft 365, Windows,…
I am an experienced Infrastructure Engineer with over 3 years of hands-on work in enterprise IT and MSP environments. My expertise covers Windows Server administration, VMware virtualization, Active D…
Dedicated and tech-savvy IT Desktop Engineer with proven experience supporting fast-paced BPO operations. Experienced in troubleshooting hardware and software issues, managing IT assets, and handling…
Hey there!I’m Mac, and I love helping with all things tech - making sure everything runs just the way my clients want… in every part of their digital life. Whether you’re on your own, running a small…
• Graduated BS in Information Technology with 9+ years of experience in IT field including 9+ years in level 1 & 2 IT helpdesk and technical support role.• Deep Knowledge and Expertise with:?? Technic…
Hi, Good day!Here's my Sample Videohttps://drive.google.com/file/d/141W49gqeE8xY3pOL9IsvmUt2SnZKl9JT/view?usp=sharingI create this using Davinci resolved app in my Mac for assurance its all high quali…
I am a BSBA Human Resources Management graduate with experience in HR operations, recruitment support, and data entry. During my HR internship at UM Panabo College, I handled employee records, assiste…
IT Support Engineer with six years of dedicated experience in the field. I am committed to providing top-tier technical assistance and problem-solving expertise to organizations seeking to optimize th…
Hi! I’m Jan Kevin, a reliable and hardworking Virtual Assistant from the Philippines with strong communication skills and a passion for delivering high-quality work.I specialize in customer support, e…
Specialize in providing technical support and troubleshooting for end-users, resolving issues related to hardware, software, network connectivity, and system performance to ensure seamless operations…
Accenture PhilippinesQuality Engineering Analyst / Software Engineer August 2022 – August 2025Key Responsibilities• Developed and executed test plans, test cases, test scenarios, and test scripts.• P…
I am a unique blend of high level tech support with a passion for inclusivity, with 10+ years of strong technical background dedicated to redefining and leveraging excellence.
(MSP) I.T
IT Service Desk Engineer | 6+ Years Experience | L1–L2 Remote Support SpecialistI am an experienced IT Service Desk Engineer with over 6 years of hands-on experience supporting global users in MSP and…
I am a Juris Doctor candidate with a strong foundation in Philippine jurisprudence and legal research. My background includes extensive analysis of the Revised Penal Code and the Family Code, as well…
John Chester Ray J. Linsangan is an IT Specialist with a Bachelor’s degree in Information Technology from STI College Fairview (2015–2020). He is skilled in hardware and software troubleshooting, syst…
Results-driven IT Service Desk Engineer with extensive experience in troubleshooting hardware, software, and network issues in fast-paced environments. Skilled in Microsoft 365, Active Directory, VPN…
Desiring dynamic role in respected organization to apply technical database and management capabilities driving growth and deepening insight into evolving trends with IT sector.
Hi there! my name is Lois Lalaine, and I'm from Manila Philippines with a strong background in Technical Support. I help businesses and individuals solve tech-related challenges efficiently!With 5 yea…
IT Service Desk Analyst with nearly 2 years of experience in IT support and help desk operations. Skilled in ServiceNow ticketing system, incident management, incident resolution, and user support. Ex…
My work experience as an Network Engineer is a blend of technical expertise, problem-solving abilities, and effective communication skills. My contributions have been instrumental in optimizing IT inf…
I worked as Technical Support in Conduent PH for 2 years from year 2020-2022, I successfully assisted users and customers in their technical issues with their devices such as phones, laptop, desktop,…
he primary point of contact for users worldwide, providing first-level technical support for hardware, software, and network issues via various channels. Key responsibilities include diagnosing and re…
Seasoned IT professional with a decade-long track record across diverse roles, including Assistant Network Analyst, IT Technical Associate, and Application/System Administrator. With a solid 10 years…
Detail-oriented Security Analyst with experience in identifying and responding to security threats. Proficient in using automation and detection tools to investigate and manage incidents. Strong in…
From Customer Service to High-Stakes Ticketing: My Journey in the Live Events Industry What started as a customer service role in telecoms transformed into a full-fledged career in ticket procurement…
I have been a Service Desk Agent for 3+ years now. I have expertise especially on Software and Hardware troubleshooting.I do inbound, outbound, email and chat technical support. It includes remote ses…
End-user support for technical concerns such as account and access issues, software and hardware requests and installation, printer set up, MFA set up and Software support.
KEY ACHIEVEMENTS:- Recognized as a “Kudos Champion” at Optum for receiving the highest number of unsolicited 100% satisfaction surveys, and consistently ranked as the team’s top performer—exceeding me…
I am a job seeker.With a solid background in the customer service industry and a passion for delivering exceptional customer experiences, I am confident in my ability to contribute significantly to yo…
Resourceful and customer-focused IT Service Desk professional with a strong foundation in system administration, technical troubleshooting, and end-user support across Windows, Unix, and Linux environ…
-Design a WiFi system that includes Access Point, Core switch, Access switch, Firewall, Server, Ethernet and Fiber Optic. -Creates BOM. -Shares technical ideas to CTO, VP for Products. -Support L1…
IT Support and Quality Assurance Specialist professional with experience in service desk operations, customer support, and process improvement. Skilled in virtual assistance tasks, email management, a…
An IT Professional for over 17 years who caters the needs of the company. TECHNICAL SKILLS • O365 Administration (EXCHANGE, SHAREPOINT, MS TEAMS, ETC) • Dynamic 365 Administration • Microsoft…
I am a detail-oriented and reliable professional with experience in app reviews, content evaluation, data organization, and quality assessment. I have a strong ability to follow guidelines, analyze ap…
IT professional with 3+ years of experience in technical support, web development, and QA testing, including exposure to MSP and ITSM environments. Proficient in SQL, Python scripting, hardware troubl…
I am an experienced IT Support and Infrastructure Specialist with a strong background in end-user support, desktop support, and IT operations. I specialize in delivering reliable technical solutions a…
Troubleshooting and Problem-Solving Operating Systems Knowledge Networking Setup and Configuration Hardware Support and Maintenance Software Installation and Configuration Remote Support Tools D…
IT Support Specialist with 5+ years of experience troubleshooting hardware, software, and network issues. Skilled in system administration, remote support, and documentation. Known for resolving compl…
Encoding Chat Support C# Programming Software Installation/Troubleshooting
I have over 5 years of professional experience with the Philippine Statistics Authority (PSA), where I started as a field supervisor and gradually moved into administrative, data processing, and super…
Salesforce, Revenova, Sola Ai, Vendor Flow Bit Freighter, Freight Hero,Arovy, Slack, and Microsoft 365 Administrator. Jira ServiceManagement, Confluence, and Board Administrator. Onboarding and Offboa…
I can work under a lot of pressure. I am an amazing problem solver. I am a persistence person and I don't give up easily. Willing to learn new things, easy to adapt, reliable and punctual.*Eager to le…
Focused on providing initial support, monitoring, and maintaining network operations. As the first line of defense in maintaining network health, their primary duties are often reactive but also inclu…
ENGLISH: Professional working proficiencyMSP Helpdesk Engineer | Microsoft 365 | Google Workspace | IntuneExpert in Email, Identity, Endpoint & Cloud SupportReliable Remote IT Support for Businesses W…
With over 8 years of extensive experience in IT support, I have honed my skills in providing efficient technical solutions and excellent customer service. I am adept at diagnosing and resolving hardwa…
Network Engineer | SAP Basis | System Administrator
Three years of experience providing technical support in enterprise environments, I have developed strong troubleshooting skills and a solid foundation in supporting Microsoft-based systems.Currently,…
As a driven and independent developer and IT support, I am enthusiastic about seekingopportunities in the IT Industry. Technical Skills Summary:Programming Languages: JavaScriptWeb Development: HTML,…
• To use my skill in the best possible way to reach my goal in the near future and help other people in the providing a quality service to consumers.• To excel in my field through hard work, research,…
I am an IT Service Desk professional with over eight years of experience. Throughout my career, I have developed strong expertise in MS Office, Active Directory, Workspace, networking and personal pri…
Creative and detail-oriented Funnel Builder skilled in creating high-converting sales funnels, landing pages, advertorials, and product offer pages for e-commerce and direct-response brands. Experienc…
I am a registered Mechanical Engineer and currently working as a Technical Admin Assistant for a UK-based company. I handle pump enquiries and technical requests, handle RFQs, and coordinate with supp…
IT Support Specialist, Virtual Assistant, and Data Entry with 10+ years of experience supporting technical operations, administrative tasks, and data management. Strong background in IT support combin…
Accomplished IT professional with over 3 years of experience in IT services. Recognized for results-driven expertise, I am a collaborative team player known for meticulous attention to detail. Profici…
Music analysis, critical listening, music production, audio editing, arrangement, music direction, music notation, piano instruction, genre analysis, vocal and instrumental evaluation, DAW proficiency…
Results-driven IT professional with a foundation in hardware, software, and network troubleshooting, Windows OS, Active Directory, and identity management. My hands-on experience as an IT Service Desk…
Supporting Customer having Difficulties on their Windows Device and also the application issue
AI Operations Engineer at Dewan Architects & Engineers, leveraging a strong background in IT support and automation to optimize and modernize IT operations through AI-driven solutions. My journey bega…
I am known to have an eye for detail and experience with troubleshooting, setting up devices, and onboarding. I have been in the industry for 11 and years, have been part of the IT Helpdesk where we a…
Skilled IT professional with several years of experience in Microsoft 365, Azure and on-prem AD, RMM, network and printer configuration, email delivery and authentication.
Dedicated IT Helpdesk Technician with over three years of experience delivering technical support in fast-paced, remote environments. Skilled in troubleshooting hardware, software, networking, VPN, an…
SKILLS and QUALIFICATIONS• Proficient in using computer programs and applications and multi operatingSystem, Windows, MAC , Linux.• Experience in implementing IT business systems (Enterprise Resource…
I’m a Senior Technical Support and IT Helpdesk Specialist with 15+ years of experience supporting customers and internal teams across SaaS, telecommunications, and IT environments. I specialize in res…
• Responsible for creating and administering ongoing training programs for new and current employees.• Excellent Group and individual communication skills.• Personable trainer who tries to make the jo…
IT Support with proven experience leading daily operations as Acting Person in Charge (PIC) of the IT Department. Skilled in managing IT infrastructure, hardware server maintenance, NAS server adminis…
Seeking an IT position where I can continuously develop my technical expertise while utilizing my skills in system support, troubleshooting, and technology solutions to contribute to the efficiency an…
Cinder SantillanCinder.santillan@gmail.om+639672782566Hello,I am writing to express my interest in the IT Support position with a strong foundation in IT infrastructure and a proactive approach to pro…
I’m a results-driven IT Service Desk Specialist / IT Support Engineer / Help Desk Analyst with proven experience supporting global users in enterprise environments and managing remote operations.At IC…
Dedicated and versatile IT professional with over 10 years of experience in the IT industry, specializing in system administration, network support, and end-user technical assistance in system adminis…
Welcome to my profile!With a robust background in both virtual assistance and call center operations, I bring a wealth of experience and expertise to the table. As a seasoned Virtual Assistant, I've h…
Detail-oriented IT Support professional with years of experience providing technical support, system administration, and network troubleshooting. Proven ability to resolve hardware, software, and conn…
Experienced Systems Engineer and Senior IT Support Specialist with strong expertise in L1 & L2 MSP environments. Skilled in troubleshooting, system administration, network support, and delivering reli…
With a combined 10 years of professional experience, I have honed my expertise in customer service, leadership, and IT. My career journey has afforded me the opportunity to develop a deep understandin…
Hi, I’m Andrea Bea Quirante, a Bachelor of Science in Information Technology graduate from West Visayas State University with a major in Network and Information Security. I am a Civil Service Professi…
I am currently working as a full time Associate Project Manager. My task is to audit the jobs completed by our freelancers and make sure they provide a good quality of data, do a root cause analysis,…
Detail-oriented and customer-focused IT Helpdesk Professional with hands-on experience in technical support, system troubleshooting, and hardware and software assistance in both onsite and remote envi…
Dedicated IT professional who enjoys solving technical problems and helping people work more efficiently with technology. Experienced in system administration, network support, and Microsoft 365 envir…
I am a versatile Virtual Assistant and Technical Support Specialist with strong experience supporting SaaS platforms, e-commerce businesses, and technology-driven teams. I excel in customer support ac…
Positive problem-solver with talent for quickly adapting to new technologies and environments. Comprehensive understanding of IT troubleshooting and network support, coupled with strong skills in tick…
Experienced and skilled IT Professional with comprehensive expertise in telecommunication systems and network configurations. Proven ability to manage and support diverse technologies,ensuring seamles…
Selling products under Globe Telecom
Hello and welcome!I'm Marc or you can call me Loden, and I'm thrilled to share a bit about myself.Since earning my degree in Bachelor of Science in Computer Science, I've been on an exciting path of p…
I am a competent IT professional with over 7 years of experience in system administration, network troubleshooting, and end-user support. With excellent customer-oriented skills, problem-solving abili…
Professional Summary:Dedicated IT Service Desk Engineer / Technical Support Specialist with 5+ years of experience providing remote IT support, troubleshooting hardware, software, and network issues,…
Highly motivated and technically adept IT expert within computer technology and 6 years of experience in system administration, front/backend level 1 - 2 technical support engineer. I'm looking to u…
Core IT CompetenciesTicket & Incident Management: Proficient in handling the full lifecycle of tickets (Interactions, Service Tasks, and Incidents) using ServiceNow.Systems Administration: Experienced…
I've worked for 4 different BPO companies for over 12 years and have developed experience and knowledge of server management (Windows & Linux), networking, helpdesk support and information security. T…
With a solid background encompassing four years in Service Desk Level 2 and eight years in IT Technical Support, I bring a wealth of expertise in incident management, change management, access managem…
IT service Desk
I have professional customer and technical support with four years of experience in hardware, software, and network troubleshooting. Strong creative and analytical skills. Team player with an eye for…
I am a reliable IT Support professional with experience providing technical assistance, troubleshooting system issues, and supporting day-to-day IT operations. I help businesses minimize downtime by r…
10 years freelancer with experienced in Network, servers, work station and virtual machines. Other skill and experienced that I have are Administrative Support such as email and calendar management, d…
Team-minded and energetic leader with 8+ IT field experience. Graduated from Dr. Yanga’s Colleges with a degree in Information Systems. Fully conversational in English. Seeking Deskside Engineer role…
Results-driven IT Support Specialist with over two years of experience providing technical support, troubleshooting hardware and software issues, and assisting users through remote and on-site support…
As an experienced IT Support professional, I specialize in providing comprehensive assistance with a diverse range of IT-related issues. My expertise encompasses hardware, software, and network system…
IT Technical Support Specialist with 2 years of hands-on experience delivering end-user support, troubleshooting hardware and software issues, and managing user accounts in Microsoft 365 environments.…
I am a Network Support Analyst with over 4 years of professional experience supporting ISP and enterprise networks in a 24/7 Network Operations Center (NOC) environment. I previously worked in Canada…
Entry level in-Python-HTML-CSS-Javascript-C-C++-C#-PHP-SQL-Django FrameworkCybersecurity: Monitoring, Endpoint Management, Agent Deploying, Policy Making, Vulnerability Assessment, Awareness Training.…
Highly Skilled Network Security Analyst with experience in designing, implementing, and managing secure network systems. Seeking to leverage expertise in network security protocols, risk assessment, a…
Highly accomplished BPO professional with 18+ years of experience driving customer satisfaction, process improvements and technical excellence. Proven track record in IT helpdesk (7 years) and quality…
I am an experienced IT Helpdesk and Technical Support professional with 5 years of total IT experience, including 2 years in IT Helpdesk/Technical Support and 3 years as a Software Developer. This com…
A 7-year veteran of the call center industry and a contact center agent with competence in customerservice and technical assistance. a track record of offering superb customer service and technicalsup…
An experienced IT Service Desk Analyst with over 6 years in the industry. I’ve supported users in fast-paced environments, helping resolve day-to-day technical issues, managing user accounts, and ensu…
Experienced IT professional with 5+ years in Service Desk and as a Microsoft 365 Support Ambassador, skilled in tools like Autotask, Datto RMM, Microsoft 365 Admin Center, IT Glue, ServiceNow, Active…
Innovative IT professional with a strong background in Active Directory Administration, Network Administration, and M365 Administration. Skilled in End-User Computing, Local IT support, and Global Ser…
I am an adaptable and results-driven IT professional with a strong background in technical support, system administration, and network management. With hands-on experience in both remote and onsite ro…
Self-motivated, proactive, independent, fast learner, with a true passion for leading and developing team members in providing world-class customer support with over 9 years of experience.
Versatile professional with experience in IT support, healthcare, and customer service. Skilled in troubleshooting, system administration, and client communication. Combines IT expertise and medical k…
Seasoned IT professional with 10+ years of experience in global service desk operations, technical support, and IT service management. Adept at providing multi-channel support (phone, chat, email, and…
Being a Tier 2 IT Service Desk Associate. My exact title is "ITSD - Remote Access Service" which handles Cisco Anyconnect VPN, MIRACAST, Citrix, OneSpan, SASE, Network. Aside from the topics mentio…
I have background in IT, having worked as a Service Desk Analyst and Information Security Analyst, which helped me develop excellent problem-solving, communication, and technical skills. I want to be…
In my IT and customer service role, I efficiently handled administrative tasks while also excelling in incident management, demonstrating a strong ability to troubleshoot and resolve technical issues…
I am a customer-support professional with hands-on experience in technical service operations and user assistance. In my current role as a Junior Service Desk Analyst, I support a wide range of daily…
Assists clients with any issues involving their computer hardware, communications software, or computer applications. Their duties include responding to customers, determining the cause of computing…
no skill summary
IT Support Specialist
A dedicated and results-driven professional with extensive experience in IT support and technical assistance. Adept at handling complex technical issues, providing high-quality customer support, and l…
Senior IT Head and outstanding performer in Networking and Security within IT Industry. Proven success in leadership, operational excellence and organizational development with keen understanding of e…
I am a passionate Filipino language educator with years of experience under the Department of Education in the Philippines. Recently, I’ve taken a bold step to transition into the field of cybersecuri…
Highly organized and detail-oriented professional with a successful track record in managing and accurately encoding customer details for business owners, leading teams in a fast-paced fast food compa…
I am a dedicated and experienced Customer Support and Appointment Setting Specialist with a background in technical support, booking coordination, data entry, and client communication. With over 5 yea…
IT professional with over 8 years of experience in service desk support, desktop troubleshooting, and system administration. Skilled in Windows deployment, Microsoft 365, Azure, VPN setup, and remote…
Dedicated Network Engineer with over 11 years of experience in implementing, and maintaining robust network infrastructures. ? Proficient in a wide range of networking technologies including Cisco ro…
Hello, I’m Karl, an IT Service Desk Specialist with 3 + years of experience keeping business-critical systems running smoothly.What I’m passionate about?I thrive on untangling technical challenges, wh…
HIPAA Certified Assemble and Disassemble of System Unit Basic Softphones Troubleshooting Service Now Ticketing System In-depth Microsoft 365 Administration Active Directory Onboarding/Offboarding…
I worked as an IT Service Desk for more than 14 years looking for WFH job. Provided assistance to client's needs to make sure the smooth work for everyday production. Scope of work includes: - Hand…
Server Management and VirtualizationNetworkingCloud ComputingSecurity and MonitoringAccount Access ManagementHardware TroubleshootingHardware Management
I have a decade worth of experience in the BPO field and is currently seeking for career growth and contribute my expertise and set of skills with all job opportunities.
I have a 4 years experience in IT Helpdesk role, detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company…
Hello, my name is Mary Rose, and I am an IT Support professional with six years of experience in the IT field. Over the years, I have developed a strong expertise in troubleshooting, system maintenanc…
Active DirectoryAzure Entra IDAzure MFAService NowHardware and Software TroubleshootingVPN SupportNetwork SupportTechnical Support RepresentativeCitrix CloudRemote Support and MonitoringAdministrative…
"I'm a dedicated professional with six years of experience in the BPO industry, primarily handling healthcare accounts like UnitedHealthcare and Blue Cross. Over the years, I’ve grown into leadership…
Dedicated technical support professional with expertise in troubleshooting, problem resolution, and customer satisfaction. Proven ability to communicate complex technical concepts in a user-friendly m…
I've been in the IT Industry for more than 10 years as a Helpdesk, Service Desk, Network Engineer, and Application Engineer. I have met a lot of applications and different processes of different compa…
3. Duties and ResponsibilitiesInfrastructure• Partner with Corporate IT to resolve infrastructure issues and incidents, ensuring compliance with CIS standards.• Monitor and maintain network and server…
As a seasoned professional with a high degree of motivation, I possess a formidable problem-solving aptitude and a comprehensive skill set that encompasses analytical acumen, technical proficiency, or…
I am an IT graduate with a solid foundation in software relevant to virtual assistance and excellent data entry skills. I am proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint…
As an Excel Specialist, I will manage and analyze data using Microsoft Excel. I will work closely with various departments to provide insights, generate reports, and ensure data accuracy and integrity…
Email: johnoliverinacay@gmail.comI have 1 year of experience providing technical assistance to customers. I am well-versed in troubleshooting and resolving technical issues. I am also adept at providi…
My current position as a Identity Access and Management Analyst puts me on the forefront of providing top-level IT support to over 30,000+ Global Users on a daily basis. We also manage and support ove…
Seasoned Admin Assistant, Data Entry Professional and Virtual/Personal Assistant with over 15 years of experience delivering accurate, efficient, and confidential administrative support. Proven expert…
A service-orientated professional who is very confident when handling inquiries, complaints, and communications. Able to work on timely demands and effectively manage multiple workloads. Right now, he…
Japanese-Bilingual Support Specialist with a strong background in SAP, ServiceNow, Cisco AnyConnect, and various IT support applications. Proficient in providing technical assistance and troubleshooti…
I am a dedicated and detail-oriented Technical Support Analyst with a strong foundation in troubleshooting, customer service, and IT systems support. I specialize in diagnosing technical issues, resol…
Provides overall IT related assistance to various offices all over the globe. Experienced in communication with vendors, users and stakeholders with different nationalities.
Fast Learner, hard worker and a critical thinker. I like to enhance my skills and learn more knowledge regarding the IT industry
IT Software & Hardware troubleshooting. Server Monitoring. Network and Telephony.
Experienced network engineer in a customer facing, fast paced Managed Services Provider environment. Knowledgeable and with proven experience in designing, configuration and troubleshooting of enterp…
no skill summary
Responsibilities: -Developing constructive digital marketing strategies -Maintaining professional relationship with new and existing clients -Directing social media strategies -Managing manpower…
My previous work experiences are as a technical support representative and Service Desk Associate. I have a passion for problem-solving and improving processes. As for my previous roles, I always make…
IT Technical Support & Senior End User Support Specialist Results-driven IT Technical Support Specialist with 7 years of experience in End User Computing and Technical Support. Adept at troubleshoo…
Photo Editor, Video Editor, Research, Network administration
Can do remote support. Setup and configuration of software also the installation of applications needed.
Dedicated IT Support Specialist with 9 years experience in customer service and technical support. Expert at troubleshooting hardware and software issues, utilizing excellent communication and problem…
As a Global IT Service desk professional, I handle multiple tasks, to provide balance on IT services. My role is crucial in maintaining the management productivity with the goal of Service level agree…
I am an experienced IT Help Desk Professional with a 10-year strong foundation in IT/MSP help desk operations and a proven track record of delivering exceptional customer service. I have hands-on expe…
I am an experienced IT professional with over 10 years experience. I specialized in IT security and has adept knowledge and experience when it comes to IT tools. I have more than 11 years’ experience…
IT
I am a graduate of Information Technology.
Experienced Help Desk Associate with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Communication, English, Customer Service, Troubleshooting, and Case Management…
Hello, I'm an experienced IT Helpdesk Specialist known for solving tricky tech issues while keeping users happy. I handle both software problems and hardware glitches with ease.Experience:IT Service D…
I Have experience in handling VPN Connections, Web Development and Infrastructure Engineering (Microsoft Apps, ServiceNow App, Azure). I am moreon Web development or database management and Software M…
As a dedicated IT End User Support Specialist, I bring over 11 years of hands-on experience in providing top-notch technical support and customer service. My expertise lies in diagnosing and resolving…
Has 2+ years of experience as a service desk at Stefanini (Account handled :Magna) Skills: Has experience with Active Roles, MFA(Microsoft Authenticator), MS Azure, Intune, EDI, and BAAN. Assisted our…
Dynamic IT Professional | Over 10 Years in MSP Environments | Proactive, Adaptable, and Growth-Oriented A dedicated IT professional with over a decade of experience, primarily in MSP environments.…
With a background in technical troubleshooting and a desire to provide excellent customer service, I am pleased about the opportunity to contribute to your team. In my previous work at Accenture, I im…
I am a flexible and experienced with excellent time management skills. I am a good communicator with proven inter personal skills and am used to working in a team whilst also being capable of using ow…
* Performs complex technical support for End User touch points of the distributed computer environment, including desktop, software and hardware installations, support and distribution, and remote acc…
Experienced network and security engineer with a demonstrated history of working in financial and investment companies, banking, automotive, and service providers. Skilled in Network Security, Cisco S…
Analytical Service Desk Analyst trained to work on different hardware and software errors, to name a few are VPN issues, Citrix Workspace and Cortex XDR. Thorough in tackling technical issues, tracing…
I am a hardworking individual who consistently goes above and beyond to achieve goals, demonstrating unwavering dedication and determination in every task. With extensive experience in customer servic…
Been working for IT companies as Service Desk Analyst / Remote Desktop Support and have a background as well for Back Office.- Computer Troubleshooting, Maintenance and Repair- Computer Networking- Co…
I am a Team Leader and Team Player that has a strong work ethics. I always ensure that tasks are completed correctly and on time. I can work on multiple task at the same time and work under pressure.…
Tech-savvy professional with expertise in VPNs and familiarity with MS Tools. Meticulous and detail-oriented with a strong commitment to providing exceptional customer service. Proactive learner enthu…
With a robust background spanning over seven years in the field of Information Technology (IT), I bring a comprehensive skill set and proven expertise that encompasses the full IT lifecycle. My career…
My certifications are more on Cisco and Fortinet. As my previous role as a NOC Engineer Tier II, we make sure to actively monitor all the clients using the Logic Monitor and make sure to meet the SLA…
A self-motivated, task driven Information Technology and Intellectual Property Professional with substantial experience in Technical Support, Legal, Business Process Outsourcing. Adept at Face to Face…
Dedicated and results-driven Service Desk Engineer with over 5 years of hands-on experience in providing exceptional IT support to organizations of diverse sizes. Proficient in diagnosing and resolvin…
• Providing remote Level 1 - Level 3 support **Level 1 - Taking calls,emails,chats from end user **Level 2 - Deep probing on unresolved issues by tier 1 Handles ageing and hopping tickets; assig…
I am a tenured Network engineer/admin/support with various hands-on experience on several network devices such as router, switch and firewall. I am also well versed with the IT processes having worke…
Trained to give exceptional customer service. To be accurate as I can and provide all information needed by the clients. I am trained to do my job with integrity To make use of my learned and acquir…
With more than 10 years of experience in the technical support and helpdesk field, it's been a habit that I meticulously attend to the details of each issue or request, ensuring clarity by confirming…
- Experienced Technology Solutions Analyst with a demonstrated history of working in the outsourcing/offshoring industry. - Skilled in Service Desk, Vendor and License Management, Change Requests,…
I've been on the IT industry for more than 15 years already and has the skills of the following Remote Support,Firewall configuration and troubleshooting,Gsuite Administrator, Hardware and Software in…
Managing and Administerting Servers, Firewalls, Enpoint Security, VMware, Accesspoints WIFI, Internet connection, PABX Telephone system, Website, Webhosting, Mail hosting, MS Offices, CCTV's, POS, Dig…
When I was still in college, my first job was a service crew in McDonald's from June to December 2018, which introduced me to Customer service. After that, as part of my Internship requirement in scho…
Hello, my name is Jeff. I am a dedicated and hard working person and who believes in honesty and good working relation. I`ve been working in the IT field for almost 13 years, mainly with assisting com…
- Adaptive- A fast learner- Can work under pressure- Has a Bpo experience- Has a Service desk expirience- Has knowledge in Active directory, Citrix, RSA and VPN- Familiar with MS office and all of its…
Seeking to obtain a full-time position in a progressive organization that will provide opportunity to capitalize my technical and professional skills and abilities in the field of information technolo…
•Our main role is to provide essential support to computer software and hardware to all end-users, patrons, team members related to all technical issues. • Typical tasks would include upgrades, rep…
Experienced IT Support since 2007, Remote Desktop, IT Onsite, Global Service Desk My Initials is KB for Knowledge Base, I can Contribute a lot in Technical Skills
I'm a service desk analyst with 5 years of experience providing technical support for business-to-business companies. I understand the issue quickly and will work to resolve your computer problem in s…
Had 11 years of experience with BPO and currently a Customer Experience Analyst/QA under Servicedesk account for Telus International.
I am a very hardworking person and easy to get along with. I can easily learn and adapt new things in a short period of time. I handled credit card accounts which includes some collections and sales a…
Manage server offline devices. Managing security group access. Manage Exchange and Office admin centre. Troubleshoot Software and Hardware. Professional MSP admin. Experienced Information Techn…
I'm an expert in laptop and desktop repair, network setup, remote work using anydesk and teamviewer. can do also documentation using (Microsoft office)
Cybersecurity Professional with almost 3 years of experience. Currently working as Cyber Threat Analyst for Trustwave. Focuses on investigating security alerts on customer's environment via EDR,SI…
Open to work as a virtual assistant or appointment setter or other admin work. I am willing, eager to learn new skills and I am very trainable.Has good oral and written communication skills and has ex…
I'm Ma. Sheila Mae Buit and I'm a resilient person, so I can deal with difficult scenarios when required. I'm also willing to go above and beyond to achieve goals set by the employer. I'm also confide…
I am highly motivated and progress-focused IT Service Desk with 8 years experience. With tremendous Customer Service skills that I believe will prove valuable at your company. Willing to further devel…