Are you looking for a reliable Shopify Virtual Assistant who can provide excellent customer support and help grow your business?With over 4 years of experience in Shopify Customer Support and eCommerc…
Hi, I'm Ralph Wendell Bustejer.I am a Shopify Customer Support Specialist with more than 14 years of customer service experience and over 6,500 completed Upwork hours supporting e-commerce businesses…
* I have 9 years of customer service international account experience.* I have clear and concise written and verbal communication.* I am flexible in handling changes and unexpected challenges.* Abilit…
Dedicated Operations and Risk Management professional with over 7 years of experience in E-commerce analysis and chargeback management. Expert in resolving payment disputes using Ethoca, Verifi (CDRN/…
I am a dedicated professional with 5 years of experience in technical chat support, chargeback processing, and Amazon/eBay product optimization. I have developed strong communication, organizational,…
Your All-in-One Virtual Assistant for E-Commerce, Customer Service, Data Entry & Tech SupportI help businesses keep their inbox organized, customers happy, and operations running smoothly.With 5+ year…
I hold a Bachelor’s degree in Business Administration (Finance) from Christian Colleges of Southeast Asia.Recently worked as an E-commerce Virtual Assistant. I helped businesses stay organized and run…
Experience in customer service role as phone banker, fraud prevention, chargeback specialist, credit card debt collection, hotel reservation, virtual assistant for 1 year handling onboarding/offboardi…
Detail oriented and reliable finance professional with a year experience in Billing, Account Receivable, Fraud and Payment processing. Proven track record in managing invoicing, reconciling accounts,…
I am a Financial Crime Prevention and Chargeback Specialist with 18 years of experience supporting customers, investigating disputes, analyzing fraud risks, and delivering operational excellence acros…
I am organized, detail-oriented, and reliable in managing tasks and maintaining accurate records. I am committed to providing quality work and supporting smooth business operations. I have experien…
My journey as a Chargeback and Disputes Analyst has honed my competencies in fraud prevention and analytical problem-solving. I specialize in resolving disputes to safeguard company revenues and red…
I have been a Performance and Quality Analyst in a call center company for four years. My responsibilities include assessing business results against targets for relevant key performance indicators, i…
Hello! I am Joy, a reliable Ecommerce Virtual Assistant with experience supporting Shopify stores, handling customer service, order processing, and ecommerce operations in a fast-paced environment.My…
I am a Customer Support and Operations professional with strong experience in Trust & Safety, critical incident response, and financial support. I specialize in protecting platform users, investigatin…
I’m an E-commerce Customer Support Specialist with 5+ years of experience handling email and chat support for Shopify-based brands. Skilled in refunds, order tracking, dispute resolution, subscription…
I help e-commerce and hospitality brands scale smoothly by managing end-to-end customer experience, winning disputes, and driving repeat sales. With over 4 years of proven results, I bring not just su…
A highly skilled Virtual Assistant with over five years of experience in fraud detection, identity verification, dispute resolution, and email support. Proficient in account vetting, data entry, and d…
Customer-focused IT Support Specialist with a strong background in providing first-level technical support through phone, chat, and ticketing systems. Experienced in resolving hardware, software, and…
"I am a results-driven Fraud Analyst with over 2 years of experience in identifying and mitigating financial risk for [Industry, e.g., E-commerce/Fintech]. I specialize in real-time transaction monito…
Dispute and Chargeback Specialist| Executive Assistant| Back Office Manager | Corporate Supervisor | E-Commerce & Fin-Tech Industry Professional | Experienced Team Leader | Financial Disputes, Securit…
Chargeback and Dispute Resolution Specialist with experience managing end-to-endrepresentment processes, preparing evidence packages, analyzing transaction data, andcoordinating with merchants to impr…
A detail-oriented and results-driven Business Administration graduate majoring in Financial Management with hands-on experience in fraud and chargeback processing, financial documentation, and custome…
Chargeback and Dispute Resolution Specialist with strong expertise in regulatory compliance and payment processing. Skilled in critical thinking and problem-solving to efficiently resolve disputes and…
I am a General Virtual Assistant with experience in Front End Web Development and Customer Experience.As a General Virtual Assistant, I am proficient in administrative tasks such as scheduling, email…
I am an experienced E - Commerce and Customer Support Specialist with extensive knowledge in drop-shipping operations, customer relationship management, and dispute/chargeback handling. I help online…
E-commerce Operations Specialist | Chargeback & Dispute Resolution VA | Shopify & Amazon SupportHello! I'm Abby, an experienced and highly reliable e-commerce operations specialist from the Philippine…
I offer focused backend support in three service areas: 1. Executive and/or Operations Support & CoordinationFor founders who need help monitoring daily operations, coordinating tasks, tracking delive…
Hi! I’m Arjie — a Shopify Customer Support Specialist with over 15 years of customer service experience and hands-on expertise supporting Shopify stores.I help eCommerce brands reduce refunds, resolve…
Experience in Fraud Resolution and Customer Service professional with over 8 years of expertise in fraud investigations, dispute claim processing, chargeback management, and customer account reviews.…
Back-end Operations Manager/ Supply Chain/ Disputes & Chargeback Specialist/ Customer Support/ Inventory Manager
I’m a dedicated and reliable Virtual Assistant with strong experience in customer support, medical billing, chargeback investigation, and back-office operations. I have several years of experience wor…
Support e-commerce operations by managing customer inquiries, assisting with Shopify order processing, handling refunds, and preparing dispute documentation. Maintain accurate records, monitor deadlin…
I am a results-oriented Operations Manager with over 15 years of experience in the BPO and customer service industries, including significant international experience in Singapore. Throughout my caree…
Customer Support Rockstar | Shopify & E-commerce Expert | 5+ Years ExperienceLet’s keep it simple — if you need someone who can handle customers, solve problems fast, and keep your inbox under control…
Experienced in managing the end-to-end accounts receivable process, including invoice reconciliation, collection, customer account review, chargeback research and dispute resolution, and data reportin…
I’m a customer service professional with 6 years of experience supporting various dropshipping brands across Germany, the Netherlands, Denmark, and Italy. I’ve handled a broad range of responsibilitie…
I'm a freelancer since 2011 and knows how to manage SHOPIFY store, do VA tasks and more.
I used to work in a consumer financial services company handling cardholder disputes and claims.
Detail-oriented and customer-focused professional with experience in managing customer communications, processing transactions, and maintaining brand integrity across digital platforms. Skilled in res…
Experienced call center professional with 10 years expertise, 3 years as a fraud and dispute supervisor and 2 years as quality assurance. Highly adept in identifying fraudulent activities, resolving c…
Here’s what I can help you with: >Email & Chat Support: Professional, timely responses using Zendesk, Re:amaze, and Shopifyinbox tools.Chargeback & PayPal Dispute Handling: Writing clear, evidence-bas…
Customer-focused support professional with experience using Shopify, Gorgias, Loox, CommentGuard, and Slack to manage orders, resolve customer issues, handle disputes and chargebacks, and coordinate w…
Customer Service Representative, Fraud Prevention and Chargeback Specialist with experience managing Paypal disputes and card chargebacks on both bank and merchant sides. Proficiency in communication…
Detail-oriented and result-driven specialist in handling fraud and chargeback/dispute cases without compromising customer satisfaction.
- Brand Marketer with 9+ years working experience in the fashion retail and real estate industry- Highly skilled in developing digital marketing campaigns and pricing strategies with the goal of maxim…
With 9 years of experience in customerservice and logistics, I bring a strong blend ofoperational expertise and customer-firstthinking. My background spans dispatching,brokerage, email, tech and phone…
Hi, I’m Krystal, an experienced E commerce Virtual Assistant with a strong background in Customer Support, Shopify operations, and dispute and chargeback management.I have nearly 10 years of experienc…
Experienced Chargeback Specialist:With extensive training from JP Morgan and Chase in both bank-side and client-side chargeback disputes, I bring a proven track record with a 97% win rate in Shopify d…
???????????? ???????? ???????????????? ????????????!!???? Experienced Medical Virtual Assistant????? Experienced Chargeback Dispute Manager???? Fraud and Dispute Analyst / Chargeback, Credit Card ,Str…
Data-driven analyst with 4+ years of experience analyzing transaction, customer, and operational datato improve business performance and reduce risk across Southeast Asian markets. Experienced in SQL,…
Dispute Analyst. Dealing with fraud and non-fraud disputes. Processed chargeback and pre-abritration
I am a Chargeback and Dispute Specialist with over 3 years of experience in financial operations, focusing on dispute investigation, fraud analysis, and transaction review.I have handled over 7,600 di…
Operations specialist with a track record in chargeback management, billing operations, and executive support. Handled end-to-end dispute lifecycle, CRM account management, financial dashboard monitor…
I help Shopify and eCommerce businesses deliver excellent customer support while protecting their revenue.With over 6 years of experience in customer support, payment operations, and financial reconci…
I am a versatile and reliable professional with proven experience in Customer Service, Technical Support, Ecommerce, Sales, Real Estate Coordination, and Digital Media. I bring 6 years of customer ser…
I help Shopify and DTC eCommerce brands manage customer support, order fulfillment coordination, and backend operations while maintaining a strong customer experience.With 3+ years of experience in eC…
A keen observant, fast learner, and willing to learn more.
Takes call for a financial company as a supervisor I had an experience with chat and email support I am well versed with MS Office and Google Suite I can also edit videos and photos through Adobe
Detail-oriented Virtual Assistant with experience in freight brokerage and truck dispatching. Skilled in posting and sourcing loads on load boards, communicating with carriers and brokers, negotiating…
5+ years Supplier Coordination5+ years Marketplace Support (Amazon, Shopify, Etsy)5+ years experience Customer Service 5+ years experience Order Management & Fulfillment…
I am virtual assistant. I can offer services like Web Research, Data Entry, Email handling & Calendar Management, Customer Relationship Management (CRM), Content Creation, Design with Canva Pro, and B…
Hi, I’m a hardworking student doing my best to grow while studying. I’m looking for a part-time job where I can help with chat support, typing, social media, virtual assistance, or even appointment se…
Customer service professional with 4 years of experience delivering high-quality support across fast-paced service environments. Skilled in handling customer inquiries, resolving concerns efficiently,…
Excellent in chargeback process and investigation on different dispute type
Experienced Customer Service Specialist with over 8 years of background in financial account management and customer support. - Skilled in handling complex billing and payment inquiries, dispute resol…
Results-driven Customer Service Professional and Subject Matter Expert with over 7 years of experience in the BPO and VA industry.Expert in managing complex escalations, mentoring high-performing team…
I help businesses prevent fraud, verify customers, and reduce risk through accurate KYC/AML review, data validation, and real estate due diligence.I have over 7 years of experience in AML compliance,…
Customer support specialist with 5+ years of hands-on experience supporting Shopify stores, handling end-to-end customer service, disputes, and chargebacks across PayPal, Airwallex, OceanPayment, Afte…
With over 8 years of proven experience in dispute resolution, fraud investigation, and customer support, I bring a results-driven approach to managing chargebacks, building customer trust, and ensurin…
I am a dedicated customer service, appointment setting, lead qualification, and support professional with 10+ years of experience in customer care, chat support, fraud investigation, dispute resolutio…
Social Media & E-commerce Virtual Assistant | Instagram, TikTok, Shopify | Community Growth Specialist | Content StrategistI am an experienced Social Media Manager, Community Manager, and E-commerce V…
Hi, I'm a dedicated and detail-oriented professional with over 8 years of experience. My career has taken me through fast-paced roles across eCommerce, and startup environments, always with a focus on…
Detail-oriented professional with years of experience in non-voice customer support, back-office operations, quality analyst, and basic graphic design. Skilled in order fulfillment, payment dispute re…
I’m a customer-focused professional with over five years of experience in banking, e-commerce, and customer service. My background includes handling disputes, client inquiries, and account management…
I’m a dedicated and detail-oriented professional with over 14 years of experience in customer service, including U.S. health insurance industry, e-commerce and B2B. I specialize in client support, pol…
Looking for someoene Who Gets Results—Fast and Efficient?With years of experience managing Shopify stores and e-commerce operations, I bring efficiency, reliability, and a results-oriented approach to…
I am a disputes and chargebacks specialist with 13 years of experience across the payments industry, working both the acquirer side and the merchant side. Over the past year, I have processed roughly…
I have over 4 years of customer service experience, with a strong focus on eCommerce and dropshipping. I’ve helped online stores manage orders, returns, refunds, chargebacks, and customer inquiries, e…
I’m a reliable and detail-oriented Virtual Assistant with over 6 years of experience supporting customers and handling day-to-day business tasks. I’ve worked with e-commerce stores where I managed cus…
I am a reliable Virtual Assistant specializing in fraud detection, dispute resolution, and customer support. I help businesses accurately handle cases, prevent losses, and provide professional, custom…
With over 8 years of hands-on experience as a Shopify Backend Manager, I will bring a blend of technical skills and operational knowledge that make me a strong fit in the E-Commerce industry. My backg…
I’m a detail-oriented and highly dependable Virtual Assistant and Customer Service Specialist committed to delivering accurate, efficient, and high-quality support. I take pride in my ability to stay…
I help Shopify stores handle the side of e-commerce most people avoid - chargebacks, disputes, frustrated customers, tracking issues, and refund escalations.Right now, I support Shopify brands using P…
Hi, I’m Micah, a Virtual Assistant with a strong background in customer support, e-commerce operations, and business support.I specialize in helping businesses improve their day-to-day operations by m…
Most customer support issues don’t usually come from complicated problems — it’s more often small gaps in process, miscommunication, or details getting missed along the way.That’s the kind of stuff I’…
Billing and Chargeback Manager with comprehensive expertise in chargeback anddispute resolution, fraud detection, and compliance management. Proficient inprocess optimization, risk assessment, and lea…
As a seasoned Support Specialist, I thrive on helping clients navigate challenges and achieve satisfaction. With years of experience in Customer Service, including expertise in Saas, Web Hosting, and…
Dispute Resolution / Chargeback ManagementI’ve handled high volumes of disputes across multiple payment processors, focusing on:- Preventing chargebacks through proactive customer communication - Inve…
I hold a Bachelor's degree in Management Accounting, and I have worked as a Virtual Assistant for almost five years, specializing in the E-Commerce sector, during which I have developed a range of ski…
Customer Support & Retention Specialist | Shopify VA | Chargeback & Dispute Management | E-commerce SupportPROFESSIONAL SUMMARYExperienced Customer Support and Retention Specialist with 5+ years of ex…
Operations Virtual Assistant | Personal & Administrative Assistant | Insurance Claims SpecialistE-Commerce Operations Specialist | Fraud detection & Prevention | Executive Virtual AssistantHello there…
Ready for your dual-edge support? Like Hannah Montana, I get the best of both worlds—frontline customer support and backend quality assurance. I resolve tickets with empathy and precision while audi…
Results-driven E-commerce Operations & Customer Support Specialist with 5+ years of experience supporting Shopify and dropshipping businesses across customer service, executive assistance, CRM managem…
Shopify Operations & Dispute Manager | Customer Service | eCommerce
I have 6+ years of experience providing exceptional customer support for Shopify and eCommerce businesses. I help brands improve customer satisfaction by handling email, live chat, social media inquir…
I have years of experience in e-commerce customer service and dispute management. I’ve worked with Shopify, PayPal, and other payment platforms to handle chargebacks and maintain a high win rate. I’m…
Executive Assistant and Virtual Assistant with 4+ years of experience in customer service, sales support, and business operations. Athena-trained in executive support, project coordination, and stakeh…
I’ve built my career around solving problems, improving processes, and helping teams perform at their best. I’m someone who takes initiative, pays attention to detail, and isn’t afraid to roll up my s…
Stop letting "friendly fraud" and shipping disputes drain your bottom line. I am ready to start protecting your revenue today.I am a specialized Chargeback & Dispute Analyst dedicated to safeguarding…
Results-focused Fraud Analyst with a proven track record of identifying and investigating fraudulent activity on customer accounts. Adept at conducting in-depth research and leveraging Visa, Mastercar…
I’m an experienced E-commerce Customer Support Specialist and Virtual Assistant with 7+ years of hands-on experience managing online businesses end-to-end. I specialize in high-volume customer support…
Customer Support Operations Leader with over three years of experience in ecommerce and high-volume customer service environments. Currently managing support operations across multiple Shopify-based b…
Do chargebacks and fraud hurt your business? I can help! I specialize in PayPal, Shopify, NMI, MiCamp Solutions, and Merchant E disputes — building strong responses, lowering chargeback ratios, and pr…
I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I can empathize with customers and can communicate in English verbally and no…
I’m an E-commerce Specialist with over three years of experience supporting international online stores across US and European markets. I help businesses manage customer support, order workflows, paym…
Looking for a reliable, approachable, and results-driven customer service professional? Let’s connect! I bring a strong work ethic, a friendly attitude, and a genuine passion for helping people. With…
Results-driven and detail-oriented professional with over 6 years of experience in fraud prevention, chargeback investigation, claims, customer service, and subject matter expertise. Proven track reco…
I bring over 10 years of experience in the customer service industry, where I have consistently developed strong communication, problem-solving, and client relationship management skills. Throughout m…
I'm a Chargebacks and Disputes Specialist, and my job is simple to explain: I stop stores from losing money on disputes they could have won.For the last year and a half I've handled chargebacks for tw…
Customer-focused and detail-oriented Customer Support professional with experience in e-commerce platforms, including Shopify. Skilled in handling customer inquiries, managing orders, resolving disput…
A Subject Matter Expert with extensive background in fraud analysis and dispute resolutions. I performed case reviews and research for pre-arbitration chargebacks, contributing to the resolution of co…
I help businesses run smoother, solve problems faster, and keep customers happy. With 4+ years of experience in customer support, operations, and team leadership, I specialize in handling customer inq…
How I Support Remote BusinessesI help founders and teams operate smoothly, serve customers exceptionally, and stay protected behind the scenes.Executive-Level Virtual Support, Operations & Admin Mana…
Results-driven Ecommerce Operations Manager with 5+ years of experience in Shopify store management, revenue protection, dispute resolution, and team supervision.Specialized in chargeback handling (Pa…
My background in e-commerce customer support makes me a strong fit for this role, especially in handling non-voice, email-based interactions. I managed a high volume of customer inquiries daily, respo…
I am an experienced E-commerce Virtual Assistant with over 4 years of experience in customer support, data entry, and back-office operations. I specialize in handling email and chat support, order pro…
Finance Operations Specialist with hands-on experience in payment processing, bank and e-wallet reconciliation, transaction monitoring, and chargeback/dispute resolution in high-volume fintech environ…
I am a Shopify Admin and E-commerce Customer Support Manager with over 6 years of experience supporting businesses, founders, and growing e-commerce brands.My expertise includes Shopify administration…
Hi, I’m Dionne—an Admin VA, Client Experience Specialist, Quality Analyst, and Transcription Expert dedicated to helping businesses thrive. With over 8 years of experience, I provide efficient adminis…
I’m a dedicated Virtual Assistant who helps entrepreneurs and businesses stay organized, productive, and focused on growth. With experience in appointment setting, email and calendar management, data…
Payments industry professional with 14 years of specialized experience in disputes and chargebacks. Proven leader with a track record of building high-performing teams, designing effective KPIs, and d…
I'm a risk analyst with a passion for data analysis and complex problem solving, particularly in banking operations, who captivates and inspires with a talent for merging ideas with efficiency. If you…
Fraud and Risk Analysis, Email Management, Documentation Review, Customer service and Technical Support Champion.
With a total of 4 years of dedicated experience as an Fraud Analyst, Chargeback Analyst and Content Moderation. Skills* Fraud detection techniques* Risk management and investigative research* Keen att…
I'm a Customer Support Escalations Specialist with hands-on experience in fast-paced direct-to-consumer (DTC) e-commerce. I handle complex customer concerns including chargeback disputes, high-priorit…
Customer Service Representative with over 5 years of experience in handling customer inquiries, resolving issues efficiently, and delivering high-quality support across various platforms. Also has 1 y…
I am a results-driven E-commerce Customer Support and Operations Specialist with strong experience in both customer service and data management. I support fast-paced online brands by delivering excell…
Hello! I’m Cyvan Grefiel — your Customer Service Specialist and Customer Support VAI help businesses deliver better customer experiences by providing reliable frontline support and clear, confident co…
Data-driven Operations and Reporting Professional with 8+ years of experience supporting global supply chain and order management operations through ERP reporting, data validation, and KPI monitoring.…
I have been working as a Virtual Assistant for over 10 years, gaining extensive experience across a wide range of tasks, including data entry, ads management, customer support, e-commerce store manage…
Hi, I’m Ma. Merced Martinez, a reliable and detail-oriented Virtual Assistant with experience in administrative support, customer service, and eCommerce operations.I help businesses stay organized and…
I am a highly skilled Chargeback Specialist with over 5 years of hands-on experience in the financial services industry. I specialize in Customer Service, credit and debit card dispute resolution, cha…
I’m a detail-oriented Virtual Assistant and Data Entry Specialist with 4+ years of experience in administrative support, customer service, and real estate property management. I have handled sensitive…
Chargeback & Dispute Resolution Specialist — Recover Lost Sales, Prevent Future ClaimsPlatforms Handled: Klarna, PayPal, Stripe, Payments.AI, Shopify Payments, AirwallexClient Pain Points I Solve:• Lo…
I am an expert on email handling and live chat specifically in Zendesk and Gorgias. I have been providing quality customer service for the past 5 years.As a customer service, I maintain a positive, em…
I have over 7 years of experience in customer service, fraud prevention, and technical support across financial and healthcare accounts. I’ve worked with companies like American Express, Capital One,…
With over 2 years of experience as a general VA, Shopify expert, and admin assistant, I thrive on helping businesses succeed. I’ve worked with big names like PayPal in customer service and know exactl…
I specialize in Shopify customer support — from inbox management to order processing, refunds, and chargebacks. With a 6-month background in Amazon Seller Central and years of BPO experience, I know h…
A dedicated professional with a focus on accuracy, financial integrity and organizational efficiency. With experience in handling sensitive documentation and supporting accounting workflow.
Dispute AnalysisFraud Analyst Content creatorDispute AnalysisSocial media managementData EntryEditing
Hi there! I’m a fraud prevention specialist and customer service pro with over 16 years of experience in the BPO industry. For more than 12 of those years, I worked with JP Morgan Chase, where I fo…
* Shopify Team Leader* Customer/Technical Support*PayPal, Klarna & Credit card disputes/chargebacks* E-commerce Specialist
Operations and compliance manager with experience across crypto exchanges, Web3 platforms, and online gaming companies including Bybit, Recur, WOO X, MyPrize, Lucky, and Plump Casino. Proven track rec…
I am a reliable and detail-oriented Customer Service and Finance Support Specialist with 5+ years of experience handling international accounts (UK & US). I have strong expertise in dispute and charge…
Customer Service professional with 10 years’ experience across e-commerce, financial, and technical support. Experienced in resolving account issues, risk claims, IT troubleshooting, and trust & safet…
Logistics Operations Specialist | Fraud & Dispute Expert | Sales SpecialistI am a high-caliber professional with a unique blend of JPMorgan Chase enterprise experience and specialized training in the…
I am an experienced and highly analytical professional with 15 years of experience managing people, performing chargeback, fraud identification, risk assessment, KYC and data / trend analysis.
Experienced and dependable Fraud and Disputes Specialist with over 13 years in the BPO industry—12 of which are with major financial institutions, including HSBC and Capital One. Proven expertise in…
I am a detail oriented and reliable professional with experience in customer service, data entry, research and administrative support. I specialize in organizing data, managing customer accounts and e…
I am knowledgeable with MS Excel and other MS Applications, I also have a background in fraud prevention and fraud recovery, right now my current job involves AML, we screen names of clients during on…
Dedicated and results-oriented professional with experience in supervision, customer service, salesand team leadership. Skilled in communication, problem solving, and daily operations management. Know…
Hi, I’m Gaberielle Aman, a motivated and dependable professional seeking opportunities as a General Virtual Assistant or Executive Virtual Assistant.I have 10 years of solid experience in the BPO indu…
Dedicated aspiring Virtual Assistant with strong organizational and communication skills. Proficient in Google Workspace and Microsoft Office tools, with a commitment to delivering quality administrat…
Hi, I’m Manuelle. I have 7+ years of experience in customer service, virtual assistance, QA, and e-commerce operations, supporting fast-paced teams and helping keep day-to-day processes organized and…
I am a focused professional with over three years of experience in Quality, Training, and Customer Service. I use strong communication and leadership to do well in my job, working with international c…
I’m a customer service professional with 6+ years in the field, rising to Team Leader in Customer Support. I’ve also worked as a Dispute Specialist handling PayPal and Klarna cases. I managed escalati…
• Self motivated and a good team player.• Ability to performed under pressure andmeet deadline.• Computer literate and well knowledge inMS Applications.• Can demonstrate multi-tasking withminimal supe…
Reliable, teachable, and always ready for a challenge—qualities I’ve discovered about myself. Starting from zero experience, I’ve grown and excelled because I committed to learning and improving every…
I?m an experienced Fraud and Claims Representative with over 5 years handling disputes and chargebacks for major financial institutions (Wells Fargo, Card). I specialize in evidence submission, case r…
Customer-focused and adaptable service professional with over 10 years of experience in the BPO and financial services industries. Proven expertise in handling complex customer service issues, credit…
I am a dependable and professional team member with excellent communication and active listening skills. I excel in problem-solving, conflict resolution, and developing and facilitating training progr…
I build things from zero, then make them run better every day.Customer support operations, team structures, QA programs, workflows, knowledge bases - I've built all of it from scratch across ecommerce…
I am a chargeback and escalation specialist with 10 years of experience.
I’m Kaye, a seasoned virtual assistant and customer service leader with over 8 years of professional experience in ecommerce, tech, and health sectors. I specialize in dropshipping operations, custome…
no skill summary
Detail-oriented E-commerce Support Specialist with experience in product research, customer service, chargeback handling, and PayPal dispute resolution. Skilled in managing order inquiries, preparing…
Detail-oriented professional with over six years of combined experience in customer service, fraud investigation, chargeback processing, and crypto trading dispute resolution. Skilled in risk manageme…
E-commerce Virtual Assistant & Customer Service Specialist with 5 years of experience supporting Shopify stores and subscription services. I specialize in billing, subscription management, payment tro…
I am a Fraud Specialist for over 3 years with expertise in:- KYC and AML Compliance - Compliance Monitoring- Transaction Monitoring- Fraud Pattern Analysis- Dispute Reversal- Refund Analysis - Account…
I am a nurse by profession with a decade of clinical experience. But over time I have enjoyed working in the online industry and find it so much satisfying getting to work on the things you love doing…
Dedicated Customer Service Representative and E-Commerce Email Support Specialist with experience handling customer inquiries, order management, refunds, chargebacks and issue resolution. Skilled in p…
Need an experienced support and admin professional for the long term?Customer Support & Technical Support VA | CRM (Salesforce, Genesys Cloud) | Billing, QA & Escalation Specialist | 10+ Years SaaS &…
Results-driven professional with 6+ years of progressive experience in financial operations, specializing in credit card services, fraud analysis, and team leadership. Demonstrates expertise in custom…
I am a highly experienced Customer Support and Fraud & Disputes Specialist with 9 years of professional experience, including 4 years in customer support and 5 years in disputes, fraud, and risk analy…
Core Expertise:End-to-end chargeback management (First Chargeback to Arbitration)Visa, Mastercard, and Amex dispute rules and complianceCompelling evidence preparation and representment strategyRisk m…
With 3+ years in BPO operations supporting US and AU financial and insurance accounts, specialized in fraud detection, chargeback processing, and compliance-driven high-quality customer support. Exper…
Dedicated and dependable professional with 5 years of experience in customer support and administrative work. Skilled in handling customer concerns through email, resolving issues with patience and pr…
Market research- I can help research competitors and target markets to develop strategies or ideas that we can adapt and apply to the business. Customer Service- I will be an excellent customer servi…
Detail-oriented and reliable Customer Support Specialist with 3+ years of experience in eCommerce and B2B environments. I specialize in handling customer inquiries via email, chat, and phone while mai…
Operations and Customer Support professional with 10+ years of experience in dispute resolution,chargeback management, and compliance. Experienced in protecting revenue, resolving complex cases, and m…
Know how to communicate customerIT GRADUATE6 YEARS EXPERIENCE AS HELPDESK AND SERVICE DESK TECHNICIAN.
Proficient in:Xero Payroll CertifiedFraud Analysis & Risk MitigationClaims Investigation & ResolutionChargeback and Dispute Management (End to End)Arbitration Review & ComplianceBank Regulations (AML,…
With over 9 years of work experience includes Financial and Healthcare background, as well as Customer Service and Data Entry roles, I know I can be of help to you.Looking forward to hear from you!
I help businesses grow by making every customer interaction count and keeping operations running smoothly. With over 9 years of experience, I know how much a positive, efficient, and personal experien…
I have extensive experience in identifying, analyzing, and resolving conflicts in a variety of contexts, including corporate, financial, legal, and customer service environments. My expertise lies in…
Experienced professional with a background in risk compliance, customer service and accounts receivable. Currently working at Accenture where I handle tasks requiring attention to detail, accuracy and…
I am an operations and dispute management professional with experience in handling payment chargebacks, transaction investigations, and ecommerce support processes. I specialize in reviewing disputes,…
With over 6 years of experience in Shopify Customer Support, I help ecommerce brands deliver professional, fast, and customer-focused support that improves customer satisfaction, reduces disputes, and…
A highly experienced Customer Support and Fraud Dispute Specialist with over 18 years of expertise in customer service, complaint resolution, and escalations. Skilled in handling fraud disputes, charg…
Do you need a PRO to handle your business from a busy life? Fear not, I'm here to save your day and make it easy for you.Here is the list of skills and tools that I am proficient with.SHOPIFY I EBAY I…
A reliable, detailed,-oriented professional who thrives in high pressure organization, delivers accurate results and upholds compliance while ensuring customer trust.
Dynamic Team Lead with 10 years of experience driving high-performing teams and implementing strategic initiatives to exceed organizational goals. Expertise in leadership and teamwork, complemented by…
With over 10 years of experience in customer service and dispute resolution, I specialize in helping businesses navigate complex issues with PayPal and Shopify, including chargebacks, account limitati…
Currently, I lead the Trust & Safety Team at an e-commerce company, where I handle Chargebacks, Buyer Fraud Reviews, and Payouts support for sellers. I also oversee Marketplace Integrity, which focuse…
I am an E-commerce Customer Support Specialist and Dispute Manager with hands-on experience helping online brands provide excellent customer service while protecting revenue from unnecessary refunds,…
Work Experience Virtual Assistant - May 2023 - June 2025Operations Coordinator | E-commerce (Supply Chain and Production Specialist)Production & ProcurementManage POs from creation to delivery, ensuri…
I’m genuinely interested in applying and would love the chance to grow with your e-commerce company.I have 5 years of experience in e-commerce customer support, including 3 years working with DTC bran…
Hi there!I have 4 years of experience as a Customer Service Representative, handling blended accounts in the financial, travel (Airbnb), and e-commerce sectors via chat, calls, and email.In the freela…
Unresolved disputes cost businesses money and loyal customers. I make sure that doesn't happen.I'm a Dispute Resolution & Guest Experience Specialist with 3 years of hands-on experience in the travel…
Dynamic and detail-driven Fraud Prevention Specialist with over 3 years of progressive experience across customer service, fraud prevention, and verifications. Known for delivering above-and-beyond s…
Hi! I’m a dedicated Senior Customer Support Specialist with over 7+ years of experience in e-Commerce. I’ve handled a wide range of tasks, including order processing, returnxs, RMAs, replacements, and…
I am detail-driven administrative professional with over a decade of experience supporting healthcare operations, billing systems, and hospital finance functions. I currently serve as an Administrativ…
Hi, I'm a detail-oriented and versatile virtual assistant with a strong background in admin support, customer service, and creative tasks. I’ve helped businesses grow by handling everything from email…
I'm a reliable, detail-oriented, and proactive freelance Virtual Assistant with 5 years of experience in high-level administrative, social media, and customer support services to entrepreneurs and sma…
I'm a highly motivated and detail-oriented professional with over 3 years of experience in customer service, administrative support, and chargeback management. I specialize in dispute resolution, data…
Hello there, I'm Rhealiza from the Philippines. I have 10+ years of experience in account management, billing, customer support, and technical troubleshooting, with 4+ years working remotely with glob…
I graduated with a Bachelor of Science in Industrial Engineering and began my career as a Production Engineer at Ibiden Philippines, where I worked for over 12 years. In this role, I was responsible f…
Need a reliable expert to keep your Shopify store running smoothly and your customers happy? I help eCommerce businesses increase efficiency, improve customer satisfaction, and protect revenue.From ac…
Chargeback Analyst with over six years of experience handling dispute management, fraud investigations, and representments across e-commerce, gaming, and digital product industries. Skilled in analyzi…
Results-driven and analytical professional with extensive experience in Dispute and Chargeback Management, specializing in Mastercard, Visa, and Alternative Payment Methods (APMs). Demonstrates a stro…
I have several years of experience in customer service, player protection, and risk-related roles with Entain Group. My work involved investigating customer accounts, monitoring suspicious activity, s…
To obtain a position as a Virtual Assistant where I can utilize my strong organizational skills, exceptional attention to detail, and excellent communication abilities to support clients in achieving…
Customer Experience & Operations Specialist | 6+ Years Multi-Channel SupportHigh-level support for Global Brands (Google & Walmart) | Back-Office & Chargeback ExpertAre you looking for a reliable, BPO…
I would describe myself as an ambitious person and is always aiming for the best. I have been in the customer service industry for over 5 years now. I have been able to handle general inquiries, escal…
Detail-oriented professional with nearly 7 years of experience in data entry, content management, and analysis, including 2 years of chat and email support as a customer service representative in e-co…
A Strategic Marketing & Communications Professional with 6 years of cross-industry experience in the agriculture, information technology, and advertising sectors. Skilled in developing and executing d…
With over 6 years of diverse experience spanning resolving disputes, technical support, and premium hospitality.Currently specializing in non-voice Telehealth RCM via Zealthy, with a focus on investig…
I have over 13 years of customer service experience, during which I’ve handled a wide range of inquiries including billing concerns, technical support requests, plan or service questions, chargeback s…
Accounts Receivable | Data Entry | Administrative Task
If you’re feeling overwhelmed by a mountain of tasks and your to-do list is longer than your favorite Netflix series, you’re not alone. Many entrepreneurs struggle to balance admin work with their pas…
Customer Service and Fraud Operations Specialist with over 7 years of experience in banking and BPO environments, specializing in high-volume customer support, fraud investigation, payment and billing…
I’m a reliable and detail-oriented professional with experience in customer support, e-commerce operations, and virtual assistance. I enjoy helping businesses run smoothly, managing orders and invento…
As a dedicated Virtual Assistant, I have successfully managed customer interactions across voice, chat, and email channels, ensuring prompt and professional responses. My expertise extends to handling…
Hello,Thank you for taking a moment to explore my profile.With over a decade of experience in customer service and e-commerce, I bring a proven track record of delivering exceptional support across ph…
Chargeback Specialist with 3 years of experience in dispute management and counter-dispute resolution, delivering accurate and timely results in high-volume, fast-paced environments. Demonstrates a st…
A top rated plus freelancer with more than 6 years of experience in Customer Service and eCommerce. If you're looking for a motivated, safe set of hands to take the weight of your project off your sho…
I am a Trust & Safety Senior Specialist with over 10 years of experience in content moderation, risk analysis, platform integrity, as well as chargeback and dispute management. I bring a strategic min…
Communication skillsComputer skillsCustomer service skillsInterpersonal skillsLeadership skillsManagement skillsProblem-solving skillsTime management skills
Results-driven professional with over 7 years of experience in customer service and financial operations, specializing in dispute resolution, fraud investigations, and B2B/B2C support. Expertise in ma…
I?m a skilled E-commerce & Finance Operations Specialist with 6 years of experience helping online brands grow, streamline operations, and boost revenue.I manage Shopify, Faire, FashionGo, Etsy, and T…
Hi! I’m a versatile and detail-oriented professional with solid experience in fraud analysis, chargeback handling, administrative support, and customer service. With a strong background in e-commerce…
I am a reliable Customer Support and E-commerce Operations Specialist with years of experience supporting online businesses and international clients. I specialize in email and chat support, order pro…
I can gather data using spreadsheets. And also, I can do some tasks that can help to our client to lighten their task, such as answering inquiries with their business transactions. Also, I have an exp…
I am currently working as a dispute specialist. I have a total of 5 years experience in a lot of different roles in banking.
Over 5 years of experience in customer service and administrative support.Expertise in email and chat support, utilizing CRM tools like Richpanel.Skilled in order processing and management using Shopi…
I analyze claims, gather evidence, and use card network rules (Visa/Mastercard/AMEX) to resolve disputes in compliance with regulations like Regulation E or Z within strict regulatory timeframes. I r…
Hello there! Let’s Improve Your Cash Flow Together! I’m Mara, your future Accounts Receivable and Chargebacks Specialist helping businesses improve collections and client communication where efficient…
A detail-oriented Dispute Compliance Specialist and proven success as a Customer Service Representative specializing in financial operations, transaction review, and customer support.I have over 12 ye…
Hello my name is Eunice. I have 5 years experience of customer support service in an ecommerce site and task includes live chat , outbound calls and email support. I am currently a data administrator…
I am currently working as a full time Data Analyst. I create. modify, and enhance Excel Templates on a daily basis for Workforce Reporting. I also design and manage workflows in slack channels support…
I am proficient in MS Office applications with strong verbal and written communication skills I can also perform basic graphic designs, digital marketing, and social media management. I have used CRM…
With over seven years of hands-on experience in Shopify, I specialize in building high-converting e-commerce stores from the ground up. From store setup and app integrations to targeted Facebook ad ca…
Hello! I help Shopify ecommerce stores manage customer support, billing, and orders efficiently, while providing professional chargeback defense to protect your revenue and maintain high customer sati…
Experienced Dispute Specialist with 3 years of experience.• Expert in handling multiple stages of disputes, including Chargeback, and Representment.• Proficient in utilizing tools such as MasterCom,…
E-commerce Operation Support | Fraud Specialist | Fraud Analyst |Customer ServiceDispute & Customer Support SpecialistHi, I'm Angela from the Philippines. With 1+ years experience helping businesses s…
Hi! I’m Camelle, a skilled Fraud Analyst with a previous background in credit management and billing operations; with experience handling Australian Accounts. With several years of experience in finan…
A strategic and results-driven operations leader, I bring a solid track record in scaling and managing high-performing ecommerce and customer support operations.I’ve led the successful launch of a new…
Hardworking and reliable with strong communication skills and a solid track record in both customer support and eCommerce. I’m the type of person who figures things out and gets things done. Always op…
Customer-focused professional with over 3 years of experience in chargeback management and 2+ years in customer service roles. Expertise in handling chargebacks, financial disputes, and platform commu…
I’m a reliable and detail-oriented professional with experience in airline cargo operations, customer support, and technical assistance. I started my career handling cargo operations, making sure ship…
Experienced Customer Service Representative with over 9 years of delivering high-quality support in fast-paced environments. Skilled in resolving customer issues with empathy and efficiency, maintaini…
Are chargebacks or payment disputes eating into your time and profits? I specialize in resolving and preventing them. With 3+ years of experience handling cases across Visa, Mastercard, PayPal, and Sh…
Experienced Chargeback & Dispute Resolution Specialist with 12+ years in financial services, investor relations, and regulatory compliance. Proven expertise in credit card disputes, chargeback man…
I am a fast learner, hardworking, and dependable individual with over 10 years of experience in customer service, providing clients and customers with high-quality services. I worked with several call…
Award recognition upfront - Top Performer & Team Lead promotionQuantified experience - Specific years and metricsTechnical + soft skills combination - Computer Science + customer empathyUnique Differe…
I am eager to join a company that provides a stimulating environment for professional growth and development. I am confident that my skills and experience align well with your company's goals, and I a…
As a virtual assistant, it’s really important to have strong human skills. Good communication helps me connect clearly with clients, whether through email, chat, or calls. I also need time management…
Efficiency, adaptability, and a genuine commitment to excellence are the pillars of my service. With a decade of experience in fast-paced, multicultural customer care across Real Estate, Financial, Te…
I am an experienced Customer Support Specialist with over 1 year of email support experience handling 80–120 customer emails per shift.I have hands-on experience using Shopify and Zendesk to assist cu…
• Investigated and resolved complex dispute claims in accordance with card network regulations and internal policies. • Analyzed case documentation, identified the root cause of disputes, and ensured…
Objective: To secure a remote position where I can contribute my technical expertise and organizational skills to support teams and clients effectively. I aim to build a long-lasting relationship with…
Experienced dispute and fraud analyst with 3+ years handling chargebacks, transaction disputes, and fraud investigations in banking, fintech, and e-commerce. Skilled in chargeback representment, dispu…
I am fully aware and capable to contribute all the skills that I've learned from working as Customer Service Representative to the company that fits to your requirements since I'm working in a BPO com…
A highly experienced Administrative and Customer Service professional with over 15 years in corporate and BPO settings. Adept at coordinating daily operations, maintaining accurate records and documen…
My skills have allowed me to provide assistance to small and medium-sized business owners by responding to each of the customer's concern accordingly and timely.
Motivated professional with experience in customer service, dispute resolution, and retail operations. Skilled in clear communication, teamwork, and problem-solving. Trained in English communication a…
Customer Support Specialist | Versatile Administrative Support with HR Experience| Certified Bookkeeper | Exceeding Expectations, One Interaction at a Time.Are you searching for a dedicated, detail-or…
Customer support and dispute resolution professional with experience handling chargebacks, PayPal disputes, and e-commerce customer cases. Experienced in reviewing transactions, managing refund reques…
Greetings! I am a dynamic and resourceful Virtual Assistant and Customer Service Associate committed to enhancing your operational efficiency and ensuring unparalleled customer satisfaction. With a ve…
A highly organized and proactive Virtual Assistant withexperience supporting both general business operations and executive-levelneeds. Skilled in managing schedules, handling correspondence, data ent…
I am a Customer Support Specialist with 14 years of experience in the BPO industry, supporting global clients across fintech, payments, and financial services. My background includes handling disputes…
A reliable virtual assistant with experience supporting administrative, customer service, and operational tasks. I bring strong communication, organization, and problem-solving skills developed throug…
With over 5 years of experience as a Chargeback Analyst and 5 years in customer service roles, I bring a unique blend of expertise in financial transactions and delivering exceptional customer experie…
5 years exeprience as a PayPal Manager specializing in digital payments, chargeback mitigation, and regulatory compliance. I’ve successfully managed high-volume dispute operations, led complex case in…
Hi Future Client,Still looking for the Unicorn, Rockstar and Powerhouse VA who genuinely wants you to succeed?Congrats, you just found her!---PROFESSIONAL SUMMARY - This is why my clients trust me, an…
Currently a Fraud and Disputes chargeback specialist for a financial account. Information gathering, Analyzing and Evaluating, Critical thinking and Decision Making in accordance with the general rule…
Highly adaptable and detail-oriented professional with diverse experience across multiple fields, including Human Resources, Data Management, Customer Service, and Risk & Compliance Analysis. Proven t…
I’m a Customer Support Specialist with nearly 3 years of experience assisting US-based customers through chat, email, and phone. I specialize in resolving order issues, billing concerns, refunds, disp…
Most people think Customer Service and Fraud Analysis are opposites. One is about saying "Yes," and the other is about saying "Wait a minute." I’ve built my career at the intersection of both.I don't…
I’m a reliable and detail-oriented Customer Service Specialist with hands-on experience supporting Shopify stores and eCommerce businesses. I help business owners save time, retain customers, and keep…
Dedicated Customer assistance expert with nearly three years of experience providing exceptional service and assistance to a wide range of clients. Skilled in handling queries, resolving problems swif…
Hello! I am Hazel - an experienced and highly dedicated Customer Service Representative and Team Lead with 9 years of delivering exceptional customer service, managing a team of 2-8 representatives, a…
I am a licensed social worker and an experienced customer service professional with over two years of experience in the BPO industry. I have seamlessly transitioned into the digital world, engaging as…
I’m a Virtual Operations and Support Professional with a strong foundation in customer service, leadership, and operational excellence. Over the years, I’ve learned that great service isn’t just about…
I always make sure to deliver my best. I commit to delivering exceptional results in everything I do. I approach challenges with creativity and a solution-that is always ready to think outside the box…
Highly motivated and adaptable professional with extensive experience in the Business Process Outsourcing industry. Proven ability to research, analyze, and resolve complex customer issues, ensuring…
Dedicated and results-driven professional with over a decade of experience in dispute resolution, financial services, and customer support. Adept at handling complex investigations for Visa debit and…
PROFESSIONAL SUMMARY: Highly analytical and detail-oriented Quality Analyst with 10 years of experience in operations-focused, process-driven environments. Experienced in executing structured review p…
I have over 8 years of experience in the iGaming and fintech space, specializing in payment operations, risk and fraud analysis, and KYC/AML compliance. My strengths include transaction monitoring, wi…
I partner with growing Shopify brands to deliver polished, reliable customer support that matches the quality of their products.With hands-on experience supporting online stores, I manage customer com…
Results-driven Fraud Analyst with over 5 years of experience in dispute and chargeback management, fraud investigation, and customer identity verification. Proven ability to analyze transaction data,…
I have 14 years of experience in the BPO industry, specializing in chargebacks, refunds, fraud prevention, and back-office operations. I was promoted to Team Lead for the Chargeback and Fraud Team, wh…
Experienced PayPal Disputes Specialist skilled in managing and resolving customer disputes while prioritizing client satisfaction. Proven track record in navigating complex cases, negotiating fair re…
I offer part-time support for businesses needing help with customer service, basic risk monitoring, and administrative tasks. With 5+ years of experience in international accounts, fraud operations, o…
I highly specialize in customer service skills and analyze not only internal tools on your ecommerce platform also to study trends and simple trajectory of current and future business progress.
I am a dedicated professional with experience in customer service and dispute resolution. In my customer service role, I focus on understanding and addressing customer needs, ensuring their concerns a…
Hello! I’m Dimple. I’ve worked in various roles including customer service representative, collection specialist, chargeback analyst, skip tracer, and business consultant. These experiences have stren…