I am Jennifer Salvador, a 35-year-old professional hailing from the vibrant city of Cebu in the Philippines. With a Bachelor of Science in Nursing under my belt, I have built a solid foundation in hea…
My name is Veronica Gamac, and I am a dedicated and experienced professional from the Philippines. With a strong background in property management and customer service, I have developed excellent comm…
Dedicated professional with 4+ years in the BPO industry, specializing in ecommerce and fraud claims management. Known for adaptability and customer focus, I excel in fast-paced environments while del…
Data entry is one of the most important aspects of a company's success. It is key to understanding your customers and market, and I'm here to help you with your Data Entry needs!I can support you with…
I did not finish my Bachelor of Science in Business Administration major in Marketing. I’d like to work on my degree, but it never seems that time and money are in equal abundance to really pursue it.…
A professional individual who considers himself a jack of all trades, when it comes to work. Having several working working experience acquired through the years, focused on technical support, custome…
With nearly 20 years of experience in the financial services industry, I have developed a comprehensive skill set as a Bank Operations Specialist, excelling in debt collections, sales, fraud analysis,…
Dynamic and results-driven team leader with over 15 years of experience in customer support, team management, and process optimization, including leading outbound voice campaigns and remote teams. Ski…
Hi I've been working as a medical virtual assistant for almost a year now. Before I switch career to virtual assistant, I worked in BPO industry handling different accounts like Healthcare, Financial…
A dynamic professional seeking opportunities in a respected organization. With a strong work ethic, excellent communication skills, and a strong commitment to delivering high-quality results, I am eag…
With 18 years of combined experience in CS, fraud prevention, KYC, payment processing, and AML across online gaming and Upwork, I specialize in risk management and compliance, to ensure a safe environ…
Highly reliable, well-organized, and detail-oriented individual seeking a full-time or part-time position where I can apply my knowledge and experience, maximize my abilities, and provide a high degre…
Hi, my skills are as follows. Customer Service, which helps me address the customer’s need and get the issues resolved and create a positive experience. Adaptability, helps me to learn new things and…
Hello! I'm your dedicated Virtual Assistant, and I'm eager to assist you in achieving your business goals. Let's collaborate to optimize your operations and free up time for strategic objectives. I am…
I am an experienced Call Center Associate looking to transition into freelancing. Throughout my career in BPO, I have acquired valuable skills and knowledge that I believe will benefit future clients.…
17 years of experience in providing excellent customer service may it be calls or back office. Good communication skills, direct Communication with US or English-speaking clients, experience in Micr…
I have an extensive background in travel reservations, ranging from Domestic and International Travel, Hotel Reservations and Cars.
As a customer service specialist I Handle all incoming calls for bank account related concerns, fund transfers, banking application support, etc. Assist customers in navigating the bank's app and give…
A versatile professional with a proven track record in delivering exceptional customer service. Skilled in handling diverse customer inquiries and resolving issues efficiently, I am committed to provi…
Hi! My name is Kenht Hendrix A. Sarmiento. I work as a Fraud analyst and had experience of being a chat moderator for 2 years. I can be extremely good at any job that is given to me as I am a team pla…
Experienced in customer service, Microsoft Office, google sheet and data entry.
With over nine years of experience in customer service, I have honed my skills in handling inbound and outbound calls, email, messaging, and chat support. My expertise in managing escalations, combine…
I was a fraud specialist in one of the biggest banks in the USA. I monitored accounts, transactions, and activities for suspicious activity. Analyze spending patterns and trends to identify potential…
A BPO professional with 17+ years of experience across various industries, specializing in client relations, operational excellence, and delivering exceptional results. I am adaptable and eager to lea…
have had many years of experience, as a sales agent, customer service representative, dispute analyst, and compliance specialist but I find that there is always something new to learn. I take time wit…
With a solid background in customer service, quality audit, and financial fraud disputes, I bring a wealth of expertise to any role. My extensive experience has equipped me with strong analytical skil…
I possessed ten years of experience in the BPO industry, primarily as a payment officer. In addition to my main role, I've also served as a logistics assistant and accounts receivable associate, adapt…
My name is Dofelyn Fernandez, 30 years of age, from Cebu City, Philippines. I 'am an experienced customer service representative offering real time support via live chats and email addressing custom…
Im a hard working dedicated person, knowledgeable in handling customers,Im responsible and easy learner. Trained in disputes, troubleshooting, verification process, manual authentication, fraud protec…
Highly motivated and empathetic Customer Service Representative with a passion for delivering exceptional support to customers. With over five years of experience in the field, I have honed my c…
Experienced Operations Supervisor | Skilled Fraud Investigator | Virtual Assistant With over four years of experience in operations management, customer service, and fraud investigation, I specialize…
I am Fraud and risk specialist with experienced in Email and chat support for more than 7 years. I am eager to learn more about the company's vision and goals and how I can contribute to its success.
Hard working. Dedicated and a team player
I am a Data Quality Analyst for a couple of years. My primary job was to scan and look for bad or fraud accounts that are created just to exploit rewards from our partner companies. Analyzing patterns…
I am currently on Fraud and Claims (Finance Bank ) industry.
•Proven salesmanship •Proven expertise in Customer Service • Can work effectively either on my own or as a part of the team. • Computer literate (Microsoft Office Word, Excel, Power Point). • A fa…
Dedicated Customer Service Representative with 3 years of experience delivering exceptional support and ensuring customer satisfaction. Skilled in handling inquiries, resolving issues efficiently, and…
I am writing to express my strong interest in Client Associate Role or Financial Analyst / Management.With Two years & Six months experienced in Back Office and Client Associate Support for a Busines…
As a dedicated BPO Call Center Agent for three years, I provided high-level customer support through inbound calls and emails in external risk complains department, ensuring exceptional service delive…
Experienced BPO professional with a strong background in managing high-volume inbound and outbound calls for U.S.-based clients. Skilled in order processing, customer assistance, and resolving inquiri…
I am an experienced Licensed Professional Teacher with an expertise in data entry, management and operations in content moderation, customer service and as a data analyst handling healthcare claims an…
Oversee multiple claim types, take appropriate action to decide on the case using multiple systems and applications, and contact third parties for research. Support fraud and claims functional area b…
Collecting and evaluating data connected to purported or potentially illegal activity, such as corporate fraud, to determine whether deception or theft has taken place.
Experienced Customer Service Specialist with a background in healthcare as a Registered Nurse. With over 8 years in the BPO industry, I've supported clients like Citibank, Capital One, Iron Mountain,…
Assisting customers the best of my knowledge, willing to be trained in different fields and more flexible.
A customer-focused and results-driven professional with expertise in fraud prevention, quality assurance, and customer relationship management. Proven ability to analyze complex situations, identify a…
If you are looking for high-quality work, capable of data entry across multiple systems and has strong organizational skills, resourceful, a multitasking VA and employee, can work well under pressure,…
I'm a dedicated and detail-oriented Customer Service Representative with 1.8 years of experience, specializing in Chat Support and Fraud Investigation. Proven ability to handle customer inquiries, res…
I am a self-motivated, highly organized and dynamic team player with various work experiences thatcould contribute towards the success of my future employer; moreover, to gain practical and profession…
In my 10 years as a Customer Service Representative, I’ve honed my skills in providing top-notch support across various industries. I excelled in handling complex customer inquiries, resolving issues…
As a dedicated and results-oriented professional, I combine expertise in technical support, healthcare, and fraud prevention to provide exceptional service across various industries. With a strong fou…
Experienced Fraud Analyst skilled in detecting and preventing fraudulent activities through data analysis and monitoring. Detail-oriented and proactive, with a strong focus on minimizing risks and pro…
Customer Service experience for 8 years in BPO. Good communication skills verbal and writing.
I am an aspiring Virtual Assistant with 3+ years of experience in the BPO industry for both customer service and back office financial works. If you're looking for a hardworking, flexible, and easy-to…
-Outstanding Customer Service -Attention to detail -Organized -Great Communication -Excellent written and Communication skills -Flexible -Quick Learner
Hi there! I've established a track record of providing outstanding support and raising customer satisfaction. I am a committed and results-driven customer service expert. Having worked in the field fo…
Customer Service, Technical Support, Sales, Data Entry, Chat Support, CRM, Email support, Telecommunications, Small Business Support, Claims Inventory Management
Customer Support inbound , Customer Delivery Support and Specialized in Payment concern and Fraud activity
I am a licensed nurse with extensive experience in both BPO and the general nursing unit. I work hard and am adaptable. In addition, I can multitask and remain composed under duress. I have a strong w…
Worked as a Subject Matter Expert for the Fraud and Disputes Department of one of the biggest banks in the US. As an SME, I have an intensive knowledge in fraud detection, fraud and disputes end to en…
Currently working at a Financial Firm wherein I am tasked to review deposits coming in to make sure none are fraudulent.
I have multiple experience in a BPO company especially in Retail and Financial Account.
Motivated Fraud Analyst touting years of expertise investigating suspicious activity for the company. Knowledgeable resource committed to finding answers and working with clients and interdepa…
I am a reliable, fast learner,responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as u…
I have a strong background in providing an excellent customer service as I have been working in this industry for more than 2 years now. I mainly resolve buyer and seller’s concern as the account I’ve…
I've worked the longest with Wells Fargo as an Associate Fraud and Claims Operations Representative.
Experienced Credit Analyst with 8 years in credit investigations, risk assessment, and client evaluations. Skilled in analyzing financial data, verifying client details, and ensuring timely payments t…
I am currently employed as an Email and Chat Support for Cozy Earth through Talent Pop. In this role, I handle queries from the chat and email channel. I assist on reshipment, returns, price adjustme…
I’ve been working in a BPO for over 12 years and handled different LOB such as; Sales, Telco, Technical Support, Financial, Inbound Customer Service Representative with blended voice and non-voice cam…
works with clients who have complaints, orders, or require information about products/services purchased from the organization.
Data Entry in Excel Web-based research Data input in Microsoft Word Data collection (online) Email Support Highly trainable
I have an experience in customer service and handled multiple clients previously. The last client I had was for Sr. Fraud Specialist. I'm passionate in providing great results.
An innovative Customer Support Specialist, results-driven and problem-solver with more than 10 years of solid experience performing complex responsibilities in various roles in the BPO financial and t…
Highly skilled Fraud Specialist with relevant experience in investigating, identifying, examining fraud/suspicious activity. Dedicated and adaptable professional with proactive attitude and the abilit…
Good Day! I'm really interested in working and can start asap. Looking forward to speaking with clients and job interviews, so I can introduce how I can help you and your company.
Prev Works Teleperformance - 3 yrs and 4 months (April 2016 - August 2019) LOB Expedia - Expedia affiliate network Sales representative for 1 year for hotel bookings.…
6 years of experience in Customer Service Support. 1 year in Telco & Sales, 1 year in Healthcare/Medical Insurance, 1 year as Technical Support, 2 years in Financial and currently working as a Fraud P…
Multi-experienced in the fields of customer service, fraud analysis, and quality analysis. Willing to learn new skills and fields while exploring my potential and strength to the maximum.
With over a year of experience in the Business Process Outsourcing industry, including 7 months as a fraud analyst, I’ve developed a strong foundation in investigation and customer service. My pas…
Dedicated and results-driven professional with over 5 years of expertise in the dynamic and critical realm of trust and safety. Possessing a keen understanding of online platforms and digital ecosyste…
I am a skilled, responsible, self-motivated, and hard working person. I am able to work well under pressure. I also have good communication skills to be able to communicate effectively to customers.
Experienced Unit Manager, Fraud Analyst, and Customer Service Representative with a proven track record of exceeding expectations in both leadership and client interaction roles. Expertise in fraud in…
I mentor new hires/upskill classes. Take supervisory calls. Conduct huddles.
A seasoned professional with a wealth of nine years' experience spanning technical support, customer service, and fraud prevention in the dynamic banking sector. Adept at delivering top-tier service,…
My name is Arnhela, and I'm buzzing with excitement about the opportunity to join your team as your rockstar virtual assistant I've received comprehensive training as a virtual assistant under online…
I have been working as a customer service representative for 5 years, with experience with handling different types of customers. Good communication skills and multitasking, hard worker and a fast lea…
Customer Support Executive
As a dedicated Fraud Analyst with four years of experience, I specialize in fraud detection, cybersecurity, and client reporting. Throughout my career, I’ve developed a keen eye for identifying potent…
Experienced Customer Service Representative with 3 years of diverse account experience, seeking a challenging role to deliver exceptional customer service across industries. Committed to resolving inq…
To be able to develop and enhance my abilities, skills, and knowledge that can help your company?s productivity, resulting in future career advancement.
Looking for a promising & challenging career which will enable me to provide best of my Technical, analytical & professional skills. A career which can sharpen my current skills and knowledge and wh…
12 years of experience on the following fields - Customer Service, Sales, Retail, Fraud, Project Management & Leadership.
Process Improvement | Coaching & Customer Service | Training & Leadership Results-driven and highly committed Officer with almost 15 years of combined leadership skills and Customer Service. Analyt…
I handle customer service in a bank. First layer investigation for fraud and disputes. I solve payment investigations and any other financial account assistance. On the other hand, I also do data enco…
Worked as a Technical support for a telco company in United States and Business relation expert that handles small business accounts that uses PayPal as a payment platform. *Tech Savvy *Can work…
I've been in the service industry close to 13 years with experience in B2B, Account managing, debit card fraud and chargeback.
I have been a bank teller and a new accounts clerk for two years of one of the best banks in the Philippines which is Philippine National Bank. It involved receiving, counting, distributing and managi…
Creative, well-organize, motivated and professional with more than 5 years' experience in the BPO and Banking Industry with roles of both Customer Service and Fraud Prevention Specialist. Possess a dr…
I bring a strong blend of academic excellence and practical experience to the table. My background in Marketing Management, complemented by my hands-on experience as an Admin/Marketing Intern, has equ…
Robust experience in Treasury Management, account reconciliation, wire operations, credit card disputes, remittance services and research background.Hardworking and reliable specialist with experience…
With over a decade of experience in Fraud, Risk, Payments, and Compliance in the Gaming and Forex Industries, I am deeply committed to achieving organizational goals. My expertise includes analyzing f…
I am a college graduate with a degree of bachelor of science in business administration, major in marketing management. I was a college instructor for two years handling business subjects and I'm curr…
Customer Service Fraud DetectionProject ManagementSocial Media MarketingCustomer Support - Escalations Team Leader Administrative ManagementSocial Media MarketingContent WritingLead Generation -Mortg…
Analyst with keen attention to detail. Email support. Transaction and Fraud analyst.
I have 15 years of experience in a BPO – IT Outsourcing industry (Customer Service, Technical Support, Banking, Tollways) through various channels such as inbound/outbound calls, email and chat, handl…
Analytical Skill Risk Assessment Customer Relationship Attention to Details KYC and KYB
I bring a diverse skill set with over three years of experience in customer service and fraud investigation, paired with current expertise in graphic design. Customer Service Expertise: Nearly two…
Fraud analyst in financial industry for 7 yrswith technical background experience of over 5 yrs
Motivated and detail-oriented professional with a strong background as a Virtual Assistant, Lead Generation Specialist, and Customer Service Representative. I bring a personalized, results-driven appr…
I am dedicated, reliable and focused professional with more than a decade experience in administrative tasks. Specialize in communicating and interacting with old and new clients resulting in increase…
I currently work for Spacer Technologies as a Financial Fraud & Risk Mgmt. Manager. I have expertise in online fraud prevention, credit card chargeback process for issuers and acquirers, risk analysi…
I am a graduate of Bachelor of Science in psychology, a licensed psychometrician, a certified human resource associate, a content writer, and an administrative assistant. I love reading, writing, and…
With extensive experience as a Customer Service Representative, I have refined my skills in client relations, problem-solving, and effective communication. My proven ability to excel in various suppor…
I'm a Fraud Analyst. I'm expert in data research and analysis. I have extensive experience in the banking industry as a fraud analyst. I've also worked as a Claim Specialist and Technical Support as t…
Very focus and dedicated worker easy to work with and wiling to learn and advance
I am diligent and driven individual who consistently demonstrates a strong work ethic. My determination and perseverance enables me to tackle challenges head-on, and are committed to delivering high-q…
11yrs of service in banking industry as fraud detection officer and also a basketball commissioner for one yr in college basketball.
ability to multitask/work on fast paced environment/adaptability/results oriented/keen attention to detail/can work with minimum supervision/integrity/great communication skills/hardworker/can render…
As a Fraud Investigation Associate, I would leverage a combination of analytical, investigative, and problem-solving skills to help identify, prevent, and resolve fraudulent activities. I also have an…
I've been in the Banking Industry for almost 10 years with diverse knowledge local and international. Competitive, effficient, innovative and productive.
With a background in creative writing, I bring unique flair to written communication, ensuring messages align with the brand's voice and engaged recipients. My experience in customer support and conte…
Looking for a professional to help you with day-to-day tasks? Look no further. I am a Highly experienced and proficient travel consultant who can tick off your to-do list. With over 6 years of experie…
A Senior Fraud Specialist that has over 9 year's of experience in Risk/Fraud payment analysis
Hard WorkingMulti Tasking SkillsTrainable and AdaptableQuickly follow instructionsFast learner
- Contractual & Invoicing Audit: Expertise in auditing contracts and invoices to ensure accuracy and compliance.- Risk Assessment: Conduct thorough assessments to identify and mitigate potential finan…
Fraud Specialist II, Customer Service Representative, Business Development Manager
Dedicated science teacher with 3 years of experience guiding students and advising on research and school papers. Additionally, possessing extensive expertise in Quality Assurance, Fraud Detection, an…
I HANDLE OUTBOUND AND INBOUND PHONE CALLS AND I CAN GO TO WORK EARLY THAN 30 MINS BEFORE MY SHIFT AND I CAN BE RESOURCEFUL WHEN IT COMES FINDING THE BEST OPTION I CAN OFFER TO CLIENT SO WE CAN RESOLVE…
A dedicated professional with 7 years of diverse experience across multiple industries. With 2 years in the food and beverage sector, 3 years in customer service, and 2 years as a fraud analyst in a B…
Dedicated finance professional with a customer-centric approach. Experienced in providing financial guidance and support to customers, ensuring clarity and transparency in their financial interactions…
I'm an accomplished command centre analyst with over 12 years’ experience in bank security control room operations. Fully knowledgeable in CCTV applications (Milestone, Vanguard, and March Network), s…
Versatile HealthCare Case Manager and Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and e…
Experienced Customer Service Professional in BPO Industry | Team Manager | Skilled in Sales and Business Development | Expertise in Fraud Detection | Currently pursuing Juris Doctor (Law)
I have a strong background with over 7 years of experience in customer-facing environments, enabling me to deliver exceptional experiences and foster strong client relationships. I have over 5 years'…
I've been in the BPO industry for 7 years. My most recent job was as a fraud analyst for a Telco account. We investigate existing and new accounts, making sure that fraudulent activity will be validat…
With over 15 years of experience in the banking industry, I have honed my expertise in customer service, collections, fraud prevention, and controls. My career is marked by a commitment to excellence…
I have a total of over 10 years of experience working in the BPO industry. I was a Customer Service Specialist for more than 2 years for a money transfer service company based in the US. I had also ex…
Armed with a Bachelor's Degree in Creative Writing, my expertise has been rooted in effective communication and problem-solving. I have extensive experience in the complex sphere of customer service,…
I'm a customer service expert with more than 10 years in the field specialized in fraud, claims and disputes for debit/credit card and check and almost 2 years of experience as a freelance virtual ass…
I can definitely learn a lot of things in a fast-paced manner. I can notate the problem of the customer on my notes while they are actively speaking on the phone call. I can multi-task with a lot of t…
Hello, I'm Jayne Barretto!I am enthusiastic about joining your esteemed team. With a passion for delivering exceptional customer service and a background in retail management and fraud analysis within…
Hi, It's me Jade! Worked in a BPO Industry as a Customer Service Representative and as a Fraud Specialist. As a CSR, I'm able to communicate clearly and effectively in verbal and written communica…
I am a Customer Service Representative with a primary focus on overseeing accounts related to fraud within the banking industry. My flexibility enables me to accommodate both full-time and part-time c…
Licensed Mechanical Engineer with a solid background in safety management, regulatory compliance, and customer service. With experience in both engineering and the BPO sector, I bring a unique blend o…
Most of the people nowadays love to play mobile games but I do not. Merely not because that I hate it bit because I see less effective communcation. I'm an ancient type of individual. I prefer a conve…
I am a hardworking, honest individual. I am a good timekeeper and constantly eager to acquire new skills. I am nice, helpful, and polite, with a good sense of humour. I am an excellent communicator wi…
Customer Service Representative | Chat, Email, and Phone Support Expert Hi, I’m Joana Platilla! With 5 years of experience in customer service, I specialize in providing exceptional support via cha…
I have been working in a BPO Industry for almost fifteen years now. I was assigned for lead generation for student refinancing for a small time financial institution. I schedule appointment or booking…
Experienced in central clearing operations in the banking industry for almost 13 years. Specialized in verifying digital signatures, detecting fraudulent/spurious cheques, client to branch coordinatio…
Experienced professional with 12 years in Customer Service, Technical Support, Sales, and Quality Assurance. Proven expertise in enhancing customer satisfaction, technical problem-solving, and driving…
Dedicated and detail-oriented professional with extensive experience in quality assurance, fraud investigation, technical support, customer service, and office administration. Proven ability to analyz…
With more than 5 years of experience as a fraud analyst for remittance company, primarily reviewing client’s account, information and documents to prevent account/identity take over. Also has 3 years…
Seeking a challenging opportunity where I can leverage my communication and problem-solving skills to provide exceptional service and be able to utilize my strong organizational skills, experience, an…
Give me a subject or topic you desire and I will write you a story about it and will even do some personal research to make the story more good.
I graduated at Cavite State University Carmona Campus Bachelor of Secondary Education major in English. I've experience being a teacher during intership gives a lot of lesson not only to communicate a…
Ability to quickly learn new concepts and adapt to changing environments. Creative and strategic approach to resolving issues and overcoming obstacles. I want to be known as a reliable and innovativ…
I am highly adaptable, goal-oriented, and always eager to learn and grow. As a worker, I want to be known for my reliability, collaborative spirit, and commitment to delivering quality results. I take…
I was a CSR for 3 years A TSR Tier 2 for 8 years A Medical Support Specialist/Claim Coordinator for 2 years Senior Analyst (non-voice) for 2 years Fraud & Claims Ops Spec 2 for half a year
The most important skills i have are Mitigation, Data Analytics, Law Enforcement, SQL, Risk Management, Communication Skills and Collaboration. I am focus on the ability to analyze data, identify susp…
I am an experienced risk and fraud specialist seeking a part-time or full-time position where I can apply my knowledge and skills for continuous improvement. I am fond of the everyday hustle and bu…
Experienced and reliable customer service representative with extensive experience of providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cult…
I have 7 years experience working in a fintech company. In my current job, I manage whole compliance department in our company and created processes to prevent money laundering and terrorist's financi…
I have 9 years of Experience handling Customer Service, Retention, Order Taking, Fraud Investigation ?Customer Service ?Customer Relation ?Telecommunication ?Inbound / Outbound Sales ?Online Re…
I have years of experience in financial account specifically in fraud risk management and customer service. I bring a proven track record of accuracy, efficiency, and client satisfaction.My expertise…
My professional experience primarily focuses on data analysis, particularly in the area of credit card fraud detection and investigation. In addition, I continue to leverage data analysis to assess th…
Administrative Officer with over 3 years of experience in the Government Service performed as Chief Human Resource Officer and currently as Deputy Chief Supply Officer providing administrative and hum…
People who know me best say that I’m a team player and flexible that I can adjust at any moment. I have an experience with Customer Service for 4 years under financial account. I am a good communicato…
I have worked as a Sales Account Manager for a year now and I also have 8 years of experience in the BPO industry. My last job was at Central Valley Office Supply an e-commerce industry as a Sales…
I have qorked with Capital one as dispute specialiat, and was transferred to fraud specialist, also worked wirh Remitly as a fraud analyst.
More on checking the difference and errors on a job. I can differentiate things. Working before as a fraud analyst
Fraud and Reporting Specialist with proven expertise in Reporting, Data Preparation,Visualization and Data Analysis, call handling, Customer Service, Risk and LossMitigation, Training and Development,…
I'm a passionate person. I believe that the professionalism that I have added with my passion will bring me a good career with a well established and leading organization where I can best use my knowl…
Customer service professional with telecommunications, banking and financial tech background for over 10 years.
Detail-oriented with a total of more than 7 years in the BPO industry, predominantly handling financial accounts. I am confident that my background, coupled with my enthusiasm and dedication, would ma…
Hi, I am Erika! I can work full time to expand my knowledge of being a virtual assistant and to help enterpreneurs to make their job easy and time manageable. I can work under pressure and am willing…
• Energetic team leader with a solid record of accomplishment. Consistently uphold safety standards, satisfy customer needs, and maintain inventory controls. Work with utmost professionalism and team-…
Hi welcome to my profile, I'm Manny Panganoron , I am passionate about computers and typing, I almost do it everyday and never get tired of it, I work before as a Marketing for a travel tour selling d…
Offering versatile office management skills and proficiency, strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. able to judge multiple priori…
I started as Customer Service Representative, become Fraud Agent, and eventually promoted as Associate Manager. I've been with my previous BPO Company for over 5 years. Managing Team Performance: Im…
Twinkle July Seares ???? Experienced KYC / KYB, Fraud Specialist, Dispute Specialist, Merchant Services Representative and Customer Service Specialist | Problem Solver | Lifelong Learner ???? Cebu…
1. Data Entry? Online/ Offline2. Customer Service? Chat Email Support3. Basic Photo Editing? Canva/Photoshop4. Social Media Management? Facebook,Instagram,twitter5. Virtual Assistance…
I can organize such things, good communication skills, good customer service, computer literate, good planning skills, discipline and most specially strong time management.
Dedicated and results-oriented professional with over 5 years of comprehensive call center experience, encompassing chat, email, phone calls, and case management. Proven expertise in handling challen…
I've gained knowledge in Medical Claims by working as offshore representative. I also have background in Prior Authorization, Eligibility, Benefits, EOB and Inpatient Census. Not only I worked in Medi…
I started working with the Call Center Industry since 2013. I have acquired knowledge and skills in handling customers even difficult or challenging customers. I speak and write fluent English. All th…
With over 3 years of experience in the BPO industry, specializing in international voice accounts for retail and financial services, I am currently working on a 4-month project-based contract. To supp…
I am an experienced Executive Assistant, Claims Specialist, and Customer Service Representative with over 7 years of combined expertise. I am equipped to support you in everything from start to finish…
As an adept customer support, I have a well-rounded skill set in analytical and problem solving and honed talents in organizing. My previous roles have strengthened my capabilities in observation and…
Throughout my 4 years 10 months of experience in the travel industry together with the 8 months of experience with customer service under one of the biggest online shopping platforms, I have establish…
I had the opportunity to work with Intercontinental Hotels Group as Reservation Sales Specialist for more than 2 years and I moved to another booking channel of General Reservations as Live Chat Speci…
Experienced Customer Service Support Specialist with a strong background spefically in handling fraud claims. Proficient in providing outstanding service and support within the financial sector, with…
With a decade of experience as a customer service representative, I have earned numerous elite awards throughout my career. My role in handling disputes and fraud has made me a versatile and skilled p…
I worked in one of the biggest banks in the US as a Subject Matter Expert for the Fraud and Disputes Department. I am knowledgeable in the end to end process of fraud and disputes. I have an intensive…
I am a dedicated and result oriented person with compassion towards others to influence them with my work ethics. I thrive in a fast-paced environment where my analytical and interpersonal skills can…
I’ve been working as a Virtual Assistant and at the same time an Internet Marketer for 3 years in a company which provides safety application for kids. I am efficient in my task and goal oriented. As…
Welcome to my profile! With over a decade of hands-on experience in Fraud, Risk, Payments, and Customer Support, I specialize in AML, Fraud Management, and Customer Support operations. In my role,…
I have been in the Customer Service industry for 8years, and I have excellent English over the phone and by email. I worked in a call center with Capital One Fraud Department and I also have an experi…
About Me I am a talented, ambitious and hardworking individual, with skills and experience in Customer Service. Furthermore, I am adept at handling multiple tasks on a daily basis competently and a…
Adaptable, driven, and motivated professional with over 5 years of experience and who has demonstrated expertise in exceptional Customer Communications, Satisfaction, and Problem-Solving. Proven abili…
Experienced Operations Supervisor with 8 years of comprehensive experience in the Business Process Outsourcing (BPO) industry, specializing in managing calls, chats, and emails. Demonstrated track rec…
Hello everyone! My name is Hope and I am excited to introduce myself as a newbie in the world of freelancing. I've been working in corporate world for more than 7 years with full satisfaction from cli…
I am a highly skilled professional with excellent communication abilities in both English and Tagalog. I am proficient in utilizing various Google tools, including Google Meet, Google Calendar, Google…
I am a dedicated and detail-oriented professional with a background in Business Administration and experience in financial account advisory and telemarketing. I excel in teamwork, communication, and t…
Experienced Fraud Prevention Customer Service Representative with a proven ability to investigate customer, handle customer fraud issues, claims and disputes. Great at providing customers satisfactory…
Lead Agent in Citibank Check Fraud and also a Registered Professional Teacher
I do review and revise if necessary all policies ans procedures of each and every department under Megaworld Corporation. I also suggest/create policies and procedures if needed for process improvment
I am an experienced customer service professional with a passion for providing an excellent customer experience. Proven ability to handle a variety of customer inquiries and requests in a timely and e…
I am someone who's willing to adapt to changes and determines to learn new things. Always excited to report to work and provides best outputs in a day to day basis. Someone who value's time and gives…
Problem Solving Typing Google Workspace Administration Calendar Management Cooking Document Scanning Baking Teaching Communication Skills Customer Service Coaching Session Social Media Acco…
As a dedicated customer service professional with a strongfoundation in reporting, copywriting, and content creation, Iam passionate about partnering with organizations to enhancetheir customer engage…
I am self-motivated, independent contributor and a fast learner with 13+ years of expertise in a reputable international banking firm. As a former fraud supervisor & a subject-matter expert, I have a…
Hi, This is Luis I have a 7 year call center experience focusing on customer service and disputes/fraud. I have a clear and concise written and verbal communication skills, active listening, ability t…
With over a year of experience in the BPO industry, I have honed my skills as both a Customer Service Representative and a Fraud Analyst. My background in customer service has equipped me with strong…
Seasoned customer service professional with a knack for delivering exceptional support and assistance. Proficient in providing minor technical support and adept at data entry tasks with precision and…
Hello, there. My name is Talia. I have been working in a call center for almost 4 years. Handled different accounts such as Sprint, T-Mobile Postpaid, Market Researcher and Barclays Fraud. I…
I examine data and fraudulent activity to brainstorm new techniques to help prevent future fraudulent activity from happening. We are often called upon to assist with more traditional incidents and ca…
A reliable candidate with 5 years of experience in fraud investigation, known for being organized and dependable. Able to handle new tasks, pays close attention to details, and works well within a tea…
Excellent oral and written communications skills. Critical thinking and problem solving. Keen to detail and can multitask. Willingness to learn. Resilient. Professionalism and strong work ethic.
Hardworking individual with years of experience in Banking, Technical Support, Customer Service and Sales. Competitive. Highly motivated. Proven ability to adapt to a changing environment.
I am dedicatedand keenat work ensuring that all responsibilities are met without compromising the quality of work.
Team Leader and Coach Level III with 7 year experience in Business Process Outsourcing with extensive background in Financial, Customer Service and sales. Results -driven with undisputable experience…
"I am an accomplished and goal-driven HR and Recruiter Admin with over 10 years of extensive experience in recruitment, management, and tactical sourcing. My expertise spans employee data management,…
I AM DOING MY BEST WHEN IT COMES TO TASKS GIVEN AND I CAN ADAPT QUICKLY ON ANY SITUATIONS.
I work for almost five years as a call center agent. Three years and a half as a survey specialist representative l, three months as a customer service representative, one year as a risk Operations An…
With extensive experience in international financial institutions, I possess a keen eye for detail, exceptional organizational skills, and a talent for quickly mastering new concepts. My logical appro…
Seasoned fraud investigator with 7+ years of experience in detecting, investigating, and preventing fraud across a variety of industries, including financial services, e-commerce, and education. Prov…
As an Operations Associate Manager, I play a crucial role in overseeing and optimizing daily operations within an organization. Here’s a summary of key skills and responsibilities : 1. Operational Ef…
I am an aspiring Virtual assistant, Collections Specialist, Fraud Transactions specialist and Customer Service advocate with experience in providing exceptional support and ensuring projects are compl…
Job Title: Customer Support Summary: As a Customer Support Representative serves as the first point of contact for customers, addressing their needs and concerns. We provide information, troublesh…
Working in the BPO industry has improved my communication, data entry, and analytical abilities. In my role as a Department Manager, I pay close attention to details, focus on achieving results,…
Hello, my name is Melvin and I am a dedicated professional with expertise in both customer service and HR compensation and benefits. With a passion for providing exceptional support and services, I st…
Multi-skilled background in the BPO and VA industry for over 7 years. Expertise across various roles. Exceptional in customer and client relations management through multiple channels via call, chat,…
I am Ma. Danica Grace Escaño. Been in the BPO industry for 5 years and a career shifter now. I am skilled in Customer Service, Technical Support, Chat support and Email Marketing. Today, I would like…
As a professional customer service experience, I am able to help and extend may patience with it comes to handling a customer, I am also capable in writing email, checking the quality of the call and…
Intuitive and Innovative thinker eager to put my expertise skills experience in my work. I can design and edit videos that are both visually stunning and engaging. I have experience in creating variou…
1. Provide product and services information. Regarding credit and debit cards, related dispute and fraud cases. 2. Responding promptly to customer inquiries 3. Acknowledging and resolving customer c…
Have been in the BPO Industry for about 16 years now and will definitely be offering the skills and expertise I have mastered in these past years to table. Although new to freelancing, I can offer an…
Fluent in English.Computer Literate.Has knowledge in using Microsoft software.Can communicate and listen actively.Can multitask productively.Can adapt to the job accordingly.
I've always dream of being successful and I want to make it happen wherein I grab the opportunities that opens, where I can apply my skills and knowledge and to learn more for me to be able to do the…
Currently working as a T2 Support Analyst at Coinbase.
With more than 12 years of BPO experience in both voice and non-voice settings. Excellent at problem solving, stress management, and having a great work ethic. Career highlights include handling and t…
Been with Banking, customer support, tech support, healthcare and all other industry in business processes. Fast learner, able to adapt in fast-phased environment and attention to detail are my 3 majo…
Assisting customers over the phone with their debit cards usage and security.
Im Jack Aaron Laurente, 25 years old finding a job that suit my skills set to make the company and myself grow in a positive way
Have 22 months of healthcare customer advocate experience focusing on membership, billing, claims, and benefits. I’ve done some projects with my previous company which is Pacific Data Resources Inc. A…
no skill summary
Highly organized and efficient Entry Level Virtual Assistant with 1 year of experience managing daily emails, scheduling appointments, and maintaining clients. Skilled in customer service, problem-sol…
Has a good communication, interpersonal, and written skill.
Having a career in this industry is my passion, which makes me highly motivated to perform I am eager to bring my skills, fresh perspective and enthusiasm to contribute to the success of your team, ma…
I have 8+ years of experience as Business Analyst/Project Manager for JPMorgan Chase Bank within Retail Consumer and Business Banking. (Fraud Prevention: Digital Payments, Check Deposits, New Account…
I have experience in assisting/helping out customers/clients in making sure their certain concerns/issues are resolved with full satisfactory.
A Political Science Student who's looking to join the team of an organization with proven gain of comprehensive knowledge of various political systems, their structures, functions, and dynamics. Alway…
I'm an introverted person looking for a job online, I used to work for RippleKids and Rarejob.
I have 3 years of Customer Service experience and 5 years of Fraud Specialist experience totaling 8 years of service with a premier banking institution based in the US. My core duties during my ten…
Hey there! I'm Joseph, your go-to guy for all things virtual assistance and customer service. With over 3 years of experience in the field, I've honed my skills in providing top-notch support to clien…
-Review and analyze customer documents to verify identity and prevent fraudulent activities. -Strong analytical skills and the ability to interpret complex data -Familiarity with CRM tools and other…
Mid-level Logistics Coordinator with 2+ years of experience moving cargo and managing truck drivers. Goal-oriented professional recognized by peers for my effective communication and critical thinking…
Experienced customer service specialist.
Hello
Dedicated professional with seven years of experience in dynamic customer service environments and over two years as a virtual assistant. Skilled in promptly and confidentially resolving customer conc…
I exceeded goals through effective task prioritization and a strong work ethic, consistently providing friendly and efficient customer service. By listening to and understanding their requests, I addr…
I aim to establish myself as a proficient worker by demonstrating my skills in any assigned role, building on my experiences from previous positions. Additionally, as a Customer Service Representative…
I possess over ten years of expertise in the BPO sector. Throughout my career, I've delivered professional assistance across diverse communication channels such as phone, email, and chat. Working with…
I am a dedicated Web Developer with expertise inWordPress, specializing in Divi and Elementor, with7 months of hands-on experience. My journey in thetechnology industry began in Customer Service,where…
Tech-savvy and customer-focused technical support specialist with a proven track record of providing top-notch assistance in online environments. Equipped with a strong background in troubleshooting h…
-Computer Literate -Fraud Analyst -Customer Chat Support
I have 3 years of experience as customer service representative in Teletech, so i have the positive attitude when it comes to dealing customer and determination to provide quality at work.I have 7 yea…
-Fraud Detection: Monitor and analyze data, transactions and patterns to identify potential fraudulent activities. -Investigate Suspicious Activities: Conduct in-depth investigations on flagged trans…
I am a highly dependable and progress-focused Subject Matter Expert with a long-standing background in this industry, in addition to having experience in Real Estate, High Sales Teams, and various oth…
As a Deputy Fraud and Risk Analyst, I am entrusted with the critical responsibility of safeguarding organizational assets against fraudulent activities and minimizing financial risks. My role is pivot…
I provide excellent customer service and make sure all customers concerns are addressed. As a fraud specialist i secure the account from perpetrators and make sure that customers are provided with res…
As a call center representative, I excel in communication, both verbal and written, ensuring clear and effective interactions with customers. My customer service skills are marked by empathy, patience…
Results-driven professional with a proven track record in streamlining car loan processing within the automotive industry. Skilled at balancing the needs of the sales department with risk management t…
I've been with bpo industry for 12 years. I handled various accounts such as internet,mobile,satellite and financial banking services. I do administrative tasks under those accounts. I have proficient…
Highly motivated and self-driven Customer Service Professional with over 15 years of experience in multiple skillsets including Fraud Prevention, Underwriting, Video Editing, Transcription, Data Entry…
Certified Six Sigma Yellow Belt Professional with 13 years of experience working in the iGaming industry. Skilled in risk management, chargeback, bonus abuse, promotion analytics, game verification, a…
A decade of experience working as fraud/ risk specialist for international financial institutions; analyzing personal and business accounts to prevent any fraud or risk
Fluent communication skills. Efficient in handling the task under peer pressure. Strong research and analytical skills. Can work with less supervision and/or in a team, has a keen eye for details, and…
Advance MS Office Knowledge Analytical ability to decipher statistical performance reports Superior customer service skills Strong multi-tasking and delegation skills Strong communication skills,…
I am Interested in applying for any position, I have been a customercare representative for 1 year and 3months. Was promoted to Fraud analyst for 7 months I possess good communication and organization…
I'm Loi Guittap, fluent in English and Tagalog. I excel in giving phone support and solving customer issues. My upbeat attitude and analytical abilities guarantee customer satisfaction.
i like to explore new things i dont stick only to the things that ive known its much better to learn otger tgings so that in the future you have an idea.i really love reading,playing games, bonding wi…
I have 10 years of experience in customer support handling phone call, chat, email and doing back office jobs. Most of my work experiences is being a customer support in big ecommerce site.
I am a hardworking individual with more than 10 years of experience in dealing with customers in the BPO industry. I worked in International e-commerce, Retail, US and local Telco, and US health Insu…
I am a hard working person. Attentive to details and I am known to be a good team player. I like to support others and I am also very dependable.
I've been in the BPO (Business Process Outsourcing) business for quite sometime and I can say that I'm a seasoned customer service/success/experience employee, catering services from technical support…
I am an experienced Operations Manager and Client Relations Manager with a robust background in customer service, technical support, sales, and human resources. Over the past 15 years, I have honed my…
Open and maintain customer accounts by recording account information. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting an…
I am highly trainable individual. I am flexible and a team player.I have experience in customer service, online retail, KYC, EDD, CDD, Fraud prevention and compliance.I should be hired because I alway…
I have been in a BPO industry for more than 6 years. I supported different Telecommunication companies like Sprint and T-mobile as Customer Service. I also handled Macys and Bloomingdales. I have been…
Skills and Abilities:1.Communication Skills-Accept verbal instructions and accomplish tasks effectively.-Committed to treating all people with kindness, respect, and understanding.-Willing to work har…
I am James Brian Cabigao, preferred name James/Jim.I started my career in 2013 with Red Ribbon Bakeshop as an assistant manager, handling timekeeping, sales, marketing, store's PnL, etc.I transitioned…
I have multiple job experience and very knowledgeable when it comes to technology. I have studied Computer Engineering and have assisted thousands of irate customers, ending the call with a satisfed a…
I am suited to the role of a Risk Analyst or any position that includes being problem solving, detail oriented, risk management and critical thinking because the natural skills and qualities I possess…
Understanding of various social media platforms. Ability to create and implement a social media strategy aligned with business goals. Strong writing and communication skills. Creative ability to de…
I've been working on this field for 15years as a CSR, Outbound Sales, Compliance Analyst and Fraud Analyst. Im very much interested to share my knowledge and expertise to my clients
A former 7-year Visa Inc. leader with a Dispute Certification under my belt. Open to both full-time and part-time work but preferably a remote setup.
Customer Care
I am a designer with over two years of experience using Canva, Adobe Photoshop, Figma, and Adobe Lightroom. I create attractive designs, improve photos, and make easy-to-use interfaces. I know design…