I am highly skilled in office administration and customer service to be able to meet your needs in a timely and satisfactory manner. I have advanced PC knowledge and skills, Internet, E-mail, Microsof…
Dynamic Customer Service Representative with nearly 2 years of experience providing outstanding support in the telecommunications sector. Proficient in resolving complex inquiries and technical issues…
Results-oriented BPO Team Lead and Administrative Support Specialist with 5+ years of diverse experience in customer service, fraud operations, sales leadership, and compliance. Proven ability to lead…
5 years total experience in BPO industry.
Highly skilled Freelance Virtual Assistant with a proven track record of delivering exceptional results for clients. Experienced in sales accounts, financial account specialist, verifications represen…
I am flexible, and I can easily adapt to any environment that I am placed in. I am also very cautious and thorough before taking action and is passionate about the work that I am doing.
Able to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.
As an experienced supervisor, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to…
Communication skills- Fluent in both verbal and written communication. Technical skills- sound knowledge of tools like MS Excel and Word or Google Docs and Spreadsheets. Critical thinking and probl…
Handles a range of transactional and administrative tasks related to managing commercial contracts and ensuring smooth operations for EDF's business customers. Includes tasks like processing invoice…
I've been working in the BPO Industry for 8 years. I've been a customer service representative and have handled multiple accounts for consumers and businesses. I have experiences with Utilities, Finan…
I am a detail-oriented Fraud Analyst with strong expertise in AML compliance, credit card dispute resolution, and risk mitigation. My skills include in-depth investigation, data analysis, and decision…
Experienced Customer Service and Sales Lead Generation with a background in Data Encoding, Content Moderation, and Fraud detection with 4+ years BPO experience growing in Alorica and Concentrix. Seeki…
I have experience working as Bilingual Customer Service Representative for a financial company. Where I collect payments, process refunds, and assisting customers concerns or issues.And also back in 2…
Dynamic and customer-focused Fraud Specialist and Dispute Analyst with over 10 years of experience in call center environments, specializing in fraud prevention, chargeback processing, and dispute res…
Hey there! Need a helping hand to tackle your to-do list and keep things running smoothly? Look no further! I'm Lyn, your virtual assistant extraordinaire.With me on your team, you can wave goodbye to…
Thank you for taking the time to view my profile. I have an extensive experience with customer support and disputes. I am highly experienced with: -Zendesk -Braintree -Stripe -Ethoca -Verifi…
Hello, world!I'm delighted to introduce myself to you. My name is Lorelie but you can call me Lai for short, and I am thrilled to share a glimpse of who I am and what I bring to the table. I believe t…
A tenured dispute analyst who has successfully resolved client issues through disputes and chargebacks.
Hi! I’m Giemhel, a dedicated and detail-oriented professional with strong skills in customer support, data entry, and admin tasks. I am a fast learner, highly organized, and passionate about deliverin…
I have been working in the BPO industry for roughly 5 years specializing in Fraud Detection and Customer Service. Currently recently been introduced to Quoting for insurance company all based in the U…
Professional with over 5 years of experience in customer service, fraud investigation, collections, and administrative support. Strong background in handling customer concerns, managing financial task…
5 years of experience in customer service (inbound/outbound calls & email support) ? Strong communication and active listening skills ? Skilled in conflict resolution and problem-solving ? Proven a…
Detail-oriented and highly organized Administrative Professional with extensive experience in AML compliance, risk management, and administrative coordination. Adept at handling confidential records,…
Payments Operations & CIS Regional Manager with 14+ years in the iGaming and FinTech sectors, specializing in payment operations, fraud prevention, and risk management. Skilled in leading global teams…
Hi, you can call me Beth for short. I am good in marketing and advertising strategies that can fit to the products/services you are offering. I know some details which are pleasing to the eyes of you…
Customer Support » Customer Service » Fraud detection Experience: 1 - 2 years
Multi tasker and can adopt to any environment. Fast learner and willing to accept any kinds of criticism to improve my ability.
PERSONAL PROFILEEnthusiastic, outgoing and fashion- savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.Friendly a…
I am a dedicated professional with seven years of experience in the business process outsourcing industry, specializing in the financial and hospitality sectors. I strive to be remembered as a dependa…
Providing administrative support to clients remotely, managing their schedules, handling emails, and performing other tasks that help them run their businesses smoothly.
I am very approachable and a coachable at the same time especially for Business demands
Certified QuickBooks ProAdvisor & Xero Specialist | Remote Bookkeeper You Can TrustI help busy entrepreneurs and business owners take control of their finances, so they can focus on growth while I kee…
I already worked as a Fraud Analyst, as an email support for bookings for Hotels, Cars and Flight. I also worked as a Customer Service Representative for Flower Shop in US and in a food delivery.
Dynamic Virtual Assistant | Shopify Specialist | 1 Year of ExperienceHi, I’m Mark Anthony Sacristan, a dedicated Virtual Assistant with 1 year of experience in providing exceptional support as a Gener…
Dedicated Customer Service Professional with practiced interactive skills to deliver premium customer service to clients. Offering collaborative and adaptive skills to work seamlessly with team member…
I’ve been working in a BPO industry for 9 years and 2 years remotely. I love providing excellent customer service experience to make sure that we keep their business.I am skilled in communicating with…
Results-driven and detail-oriented professional with over 15 years of experience in finance, billing, and fraud analysis. Demonstrates strong analytical thinking, adaptability, and the ability to…
Customer service ,can handle complaint, been in the BPO customer service, escalations dept for more than 10yrs
•Knowledgeable in Spreadsheet, Excel, PowerPoint, ZOHO CRM, Ring central, Okta and NICE. •I’ve been in BPO for 6 years and already equipped with different type of skills and experience. • I’ve b…
I worked as a Chargeback Specialist for 7 years, we handle discrepancies, communicating effectively with merchants and financial institutions, and implementing fraud prevention strategies. I have a st…
Managed Tier 1 and Tier 2 credit?card fraud & dispute queues, taking ownership of escalated calls and conducting end?to?end investigations on identity theft, fraudulent transactions, disputed char…
Assist in the monitoring of transactions and user activity to detect signs of fraudulent behavior. Conduct preliminary investigations into flagged transactions, documenting findings accurately. Coll…
dynamic and resourceful professional with a proven ability to adapt swiftly to changing environments and challenges. known for my flexibility and positive attitude, i thrive in diverse settings and ex…
I am an experienced customer service representative for 6 years and have a chance to manage a team . I was trained for inbound and outbound calls, thus giving me a broad knowledge on how to deal with…
Experienced professional with 10 years in the BPO industry and over a year in short-term rentals. Proficient in delivering high-quality customer service, guestrelations, property management, and opera…
18 years experience in online fraud prevention, chargebackhandling, payment rules setup, anti-fraud systems, and profiling.I've worked on different platforms from B2C, community sites, Penny Auctions,…
As an experienced Fraud Moderator, I specialize in identifying and preventing fraudulent activities across various online platforms. With a keen eye for detail and a strong understanding of security p…
I have strong communication skills, a problem-solving mindset, and a customer-focused attitude. I excel at handling inquiries, resolving issues efficiently, and building positive relationships. I want…
Customer Service & Hospitality Professional | Magna Cum Laude Graduate | Strong in Communication, Problem-Solving, Time Management.
Fraud & Risk Investigation Chargeback & Claims Management Customer Complaint Resolution Regulatory Compliance Peer Coaching & Training Root Cause & Data Analysis Development Quality Assurance &…
Energetic, well-spoken, highly competent, capable, resourceful, Self-motivated and enthusiastic professional with a positive can-do attitude and a proven ability to ensure the smooth operations of eac…
Experienced professional with a strong background in customer service, cold calling, and appointment setting. Adept at building positive customer relationships, addressing inquiries, and providing tai…
I am a hard-working individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful, polite, and have a good sense of humor. I can work independently in busy environment…
Detail-oriented and highly organized aspiring Virtual Assistant with a passion for providing exceptional administrative support and helping businesses streamline their operations. Adept at managing mu…
With a strong background in fraud and risk analysis as well as underwriting, I bring accurate, effective solutions to every case I handle by leveraging my problem-solving skills. I excel at reviewing…
Fraud and Finance Analyst with experience in online gaming, specializing in payment processing, transaction monitoring, and KYC verification. Skilled in fraud prevention and basic bookkeeping, includi…
As a versatile professional with over 6 years of combined experience in customer service and content moderation, I bring a unique blend of skills in communication, problem-solving, and attention to de…
Dedicated and customer-focused professional with over 4 years of experience in the BPO industry, specializing in customer service, technical support, and client retention. Proven ability to handle hig…
I have a good communication skills, hardworking, willing to learn and really love to talk about self and work improvement. I also work with integrity and honesty.
Highly experienced Customer Service and Fraud Support professional with over 10 years in the BPO industry, specializing in escalations management, fraud investigations, technical support, and team lea…
I am an experienced Customer Service Representative with 5 years of expertise in the financial and telecommunications sectors. I have a strong background in providing excellent customer service throug…
Over 5 years of experience in the U.S. financial industry, specializing in monitoring transactions, investigating suspicious activities, and handling fraud claims to protect customers and financial in…
With 6 years of experience in customer service and office administration, I am confident in providing reliable support to help business owners manage their daily tasks. I am highly organized, proactiv…
Dedicated and results-oriented Customer Service Senior Analyst with over 13 years of experience in customer support and operations, including 3 years in leadership roles. Demonstrates strong expertise…
With over seven years of experience as a Customer Service Representative, I have honed my skills in providing exceptional support, resolving fraud and dispute claims, and ensuring customer satisfactio…
I have 2 years work experience in customer service for US based clients, I worked as inbound agent for banking inquiries specifically for debit and credit cards. I want to leverage my accumulated year…
Seeking a position that allows me to apply my strong analytical and problem-solving skills, along with my passion for continuous learning, to make a positive impact and contribute to the overall goals…
With 11 years of experience in the BPO industry, I've had the chance to work in various roles, including as a customer service representative and a collections representative. Over the years, I've lea…
• Proficient in managing various computer software and platforms, including Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams) and Google Workspace (Sheets, Docs, Forms, Gmail, Meet). • Exper…
I’m a highly reliable and detail-oriented professional with a strong background in digital payments, customer service, and content creation. Skilled in handling financial transactions, bookkeeping, an…
Data analysis with financial background. As a dedicated professional eager to contribute to a respected organization's growth, I am focused on aligning my skills and experiences with the company'…
Dedicated Customer Service Representative with over 13 years of experience supporting a wide range of accounts across various industries. Known for the ability to quickly adapt to new systems, process…
I am a graduate of Bachelor of Science in Entrepreneurial Management at Polytechnic University of the Philippines. I have been working in the customer service industry for 11 years now. This includes…
I have strong communication and customer service skills developed from my work in the BPO industry, where I handle different types of clients and concerns with professionalism and empathy. I’m also ad…
For 4 yrs working experience being a fraud analyst , technical secretary , technical coordinator / project supervisor and technical support . I've developed computer skills, coordination skills toward…
I am well organized, efficient, and self motivated. The key to my success is to quickly learn and reach for a higher personal and professional standard by seeking additional responsibilities. As a de…
A credit and fraud specialist that encompasses Analytical Skills, Risk Management, Fraud Prevention, Financial Acumen, Communication Skills, Negotiation Skills, Compliance Knowledge, Technology Profic…
With robust background in financial services, customer support, and technical assistance, coupled with a strong commitment to achieving organizational goals, I am confident that my skills and experien…
Hello! I'm Lutchie, a highly skilled and dedicated professional with a strong background in customer service and virtual assistance. With 8 years of hands-on experience in customer service and an addi…
I've been deep in the BPO and banking world for quite a while now, and it's been an incredible journey. I've tackled everything from email support, ensuring smooth communication with clients, to handl…
My name is Jonnel. I've been a CSR for more than a year. I've been a sales representative as well. I have a background in sales, fraud detection and prevention or anything about credit.
Seeking part-time employment during graveyard hours in the Philippines. I bring extensive experience in banking and customer service, specializing in account management, dispute resolution, and custo…
I?m a dedicated freelancer with several years of experience across Data Analysis, Customer Service & Client Retention, Workflow Automation, and Knowledge Base Management. Proficient in the following…
--Payment Officer | Back-Office Specialist | Fraud Analyst | Online Gaming | Bank Settlement Specialist | Email and Chat Support (CSR)
I'm attention to detail and I manage my time properly also setting the right expectations if there would be any delays if incase while doing a task.
Versatile and results-driven professional with 15+ years of cross-functional experience in administration, fraud detection, sales, customer service, and business operations. Demonstrates exceptional l…
• Ensures that KYC (KNOW YOUR CUSTOMER) procedures are being followed diligently in the branch as per the organizations of AML policy and procedures. • The first hand of information and reports…
To be a potential resource to the organization where I can utilize all my skills and knowledge which would help the organization to grow and further enhance my growth profile.
I am a graduate of Bachelor of Science in Industrial Technology Major in Automotives. I specialize on Motor Car Collision Inspection and Automotive Technical Trouble Shooting.I worked in a Insurance c…
EXPERTISE: XERO BookkeepingHello! I'm Aurea Salome Mane, A dedicated Virtual Assistant with extensive experience in customer service, bookkeeping, and fraud-related concerns. With a keen investigative…
Hi, I’m Ronnel! I’m a dedicated and detail-oriented Virtual Assistant with a year of experience supporting Shopify businesses, plus a solid background in the BPO industry. Over the years, I’ve worked…
I am a dedicated and results-driven professional with a strong background in billing, account security, and claims management, including experience with AT&T. Known for my reliability and efficiency,…
I help businesses create positive, lasting impressions through reliable, efficient customer support, whether through chat, email, or entry-level automation tools. With over 11 years in service-focuse…
Reliable finance support specialist with corporate experience in maintaining client account records, tracking payments, and ensuring process compliance. Meticulous, highly organized, and a proactive p…
I’m Your Go-To First Line of Defense Against Financial Crime. Hi, I’m Zyrien from the Philippines, a Level 2 Fraud Analyst and Customer Support Specialist. I s…
With over five years of professional experience in fraud detection, identity verification, and risk management across reputable financial service companies like Concentrix and Remitly, I bring a solid…
Ive been working in a call center for more than 10 years handling customer service, billing, technical support, sales, fraud related concerns etc. I also worked as a Service Billing Supervisor at Ford…
As a CSR, I am able to provide great customer experience by resolving customer concerns or issues. I am also able to analyze, investigate and identify fraudulent activites. And capable of performing q…
Experienced Inbound and Outbound Customer Service providing high quality service tocallers, Worked with multi-billion company as front-end support for technical, sales andproduct FAQ's. Also, proficie…
Results-driven Customer Support Specialist, Tech Support, and Fraud Analyst with over two years of experience. Proficient in Salesforce, skilled in fraud detection, dispute resolution, troubleshooting…
I am a dynamic professional with extensive experience in administrative support, lead generation, sales, and customer service. I am also skilled in managing schedules, coordinating communications, and…
-Calendar Management -Email Management -Customer service -Zendesk Support -Talkdesk Support -JIRA management -Google Suite -Microsoft 365 -Slack Management
In the BPO industry, as a team leader, I must wear many hats and need a diverse skill set to succeed. I must also possess some qualities and training in Coaching and Development, Performance Managemen…
Enthusiastic Email and Phone Support Representative skilled in helping customers with their questions and concerns. I’m great at communicating clearly and solving problems quickly to keep customers ha…
With a strong background in customer service and a passion for delivering exceptional experiences, I am confident in my ability to contribute effectively to your team.Throughout my career, I have hone…
Confident in speaking and writing in English Knows the basics of computer and internet Trained in providing excellent customer service
Customer Service/Financial Representative with more than 10 years of experience in customer service, including sales, and tech and financial support. Provides stellar customer service and possesses a…
I have been in the BPO industry for almost 7 years. I handled accounts for US Telco and Retail. For my US Telco account, I was part of the Mobility, Entertainment, and Online Back Office Department, w…
Experienced Telephone Banker | Customer Service Specialist | Aspiring Virtual Assistant | Skilled in Client Support, Communication & Remote Task Management | Open to Remote Opportunities
Degree: BS AccountancyWorking Experience;• Bank Fraud Analyst @ Concentrix for 2 years• Small business owner for 4 yearsSkills:Microsoft ExcelData Entry Virtual Assitance Customer ServiceFraud Analys…
With 16 years of experience in customer service, fraud prevention, and overdraft collections at a financial institution, I possess the skills and dedication required for the Customer Support role. My…
Customer-centric professional with a passion for ensuring client satisfaction and fostering long-term relationships. Equipped with extensive experience in customer success roles, adept at understandin…
DISPUTE AND LIMITATION SPECIALIST (PAYPAL) Primary responsibilities will be assisting the customers and helping to resolve their inquiries, Disputes and Account Limitation. By using the latest in m…
A seasoned professional equipped with strong skills in leadership, problem-solving, strategic planning, and with a solid training background. Known for team collaboration, ability, and consistency in…
I have been a part of the industry for years now and have worked in various accounts. I have handled customers with different cultures such as US, Australia and UK.Given my tenure, I have acquired ski…
I've been in the business for more than 4 years, catering to and solving customer's concerns through different platforms. I understand the importance of excellent customer service in today's compet…
I began my career at 19 as a waitress, where I honed my communication skills and learned to address customer concerns promptly. As I progressed in my journey, I acquired a diverse skill set that has c…
I want to be known as someone who makes sure everything is in spick and span. As someone who does the work flawlessly, making sure everything is according to plan.
Great! Here’s a casual and friendly version of your profile description, perfect for platforms like OnlineJobs.ph: Profile Description: Hi! I’m a dedicated and reliable professional with experience i…
I started my career as a call center agent way back 2018. My first job was a Technical Support Representative in Microsoft for a year and a half. Working with Microsoft helped me learn more about tech…
Highly motivated and versatile professional experienced in technical support, marketing, onboarding, and risk & fraud analysis. Proven track record in delivering top-notch technical assistance and res…
Hi, I'm Stephen P. Ricafort, a Disputes Specialist with over a year of experience in the BPO industry, where I have honed my expertise in PayPal’s Payments and Disputes Department. I hold a Bachelor o…
I’m a dedicated college instructor with over 6 years of teaching experience and currently pursuing my PhD in Physical Education and Sports. At 33 years old, I bring a well-rounded background—as a form…
Resourceful and adaptable professional with over 15 years of combined experience across fraud investigation, customer service, telemarketing, technical support, and virtual operations. Demonstrated ab…
With over 8 years of experience in customer service, I truly love what I do! Throughout my career, I’ve worked in sales, dispatch, customer service, recruitment, healthcare insurance, administrative s…
I have 9 years of BPO experience with back-office work, Chat support, email support, customer service, and technical support.
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WORK EXPERIENCECustomer Support > Customer Service > Fraud Analyst- Responsible for conducting research into records and transactions, particularly those that are electronic. - Preventing fraud, provi…
I am very efficient worker. I am goal oriented. I love socializing and helping people especially in providing excellent customer service
Highly experienced Fraud Specialist with a proven ability to identify and mitigate risks of fraud in the administrative and clerical field. Proven track record of implementing effective strategies and…
Seeking for a challenging responsible growth-oriented position where my qualification and experiences can be effectively utilized and share for the benefit and advancement of the company & colleague…
I’m a toddler mom with passion for continuous process improvement and a genuine drive to uplift overall business performance. I have comprehensive understanding of both collections and fraud operation…
Exceptionally organized individual with 6 years of extensive experience within the BPO industry fostering customer service sales transactions through effective inbound and outbound calls with an e…
Motivated and detail-oriented Fraud and Risk Analyst with a strong academic background in finance, business, or data analysis. Equipped with foundational knowledge of fraud detection techniques, risk…
Hi, I’m Kyle. A seasoned Credit Card Fraud Prevention Specialist currently working at JPMorgan Chase, with over 11 years of experience in customer support, fraud detection, and risk investigations.At…
KEY SKILLS • Fraud Detection & Prevention: IRSF, roaming fraud, SIM box detection among others • Telecom Systems: GSM, LTE, 5G, VoIP, OSS/BSS, billing & mediation systems • FMS Tools: Amdocs-Fraudv…
I have worked for a Financial account for almost 5 years and eBay for more than a year. I am an excellent team – player with a strong desire to learn. My motivation and determination are my strongest…
2 years of BPO experience - calls and back office. 1 year & 8 months of experience as a Social Media Manager.
I am a highly motivated and results-driven professional with over 5 years of experience in the BPO industry, including leadership, technical support, and customer-facing roles across multiple vertical…
Adaptable fraud analyst with years of experience, including a nursing background and years in customer service and sales. Skilled in problem-solving, building relationships, and resolving complex issu…
A dedicated and resourceful professional experienced in supporting various operational functions and managing complex processes to achieve organizational goals. Committed to contributing to efficient…
Experienced professional with a robust background in customer interactions and service solutions. Proficient in conflict resolution, communication, and problem-solving, ensuring high levels of custome…
With 7 years of diverse experience, I specialize in Manual Testing, Fraud Analysis, Email Support, Customer Service, and Credit Bureau Disputes Analysis. I have also honed my interpersonal skills work…
With a solid background in customer service, collections, and risk analysis, I bring a unique blend of interpersonal skills, analytical thinking, and financial acumen that aligns well with your team’s…
Dedicated Customer Service Representative with a strong background in both frontline and specialized in handling fraud concerns. Excel at analyzing customer feedback, identifying areas for improvement…
I have a 3 year experience in CSR as email, chat and voice support.
I am an experienced auditor with a Bachelor of Science in Commerce. I focus on finding and preventing fraud in financial systems. I conduct detailed audits, examine financial data, and help businesses…
Experienced Customer Service Specialist with a background in fraud analysis and account management, gained through roles at Teleperformance and JPMorgan Chase & Co. Skilled in handling customer inqu…
Hi! I’m Glenmar, a dedicated and results-oriented support professional with 7+ years of experience in: Technical Support (software, antivirus, optimization tools) Customer Service (email, voice,…
I'm flexible professional with experience in information technology and social media design.
A Admin Specialist with 3 years of experience in various tasks. A tech savvy and problem solver that can rely on. Enthusiastic individual with superior skills in both team and independent capacities.
Currently working as an Incident Coordinator for a well known BPO company. Also worked part-time as a data encoder and data transcriber.
I am Ivan Ray Gerasta. I have a degree in English, and I am proud to say that I graduated in one of the most prestigious schools in the Philippines. My work experiences are leaning more towards custom…
I am proficient with Microsoft Office programs such as Word and Excel. I can troubleshoot internet service issues, basic hardware troubleshooting. I also have basic skills in Photoshop.
Dedicated and enthusiastic beginner Virtual Assistant with a strong commitment to providing quality support. Familiar with essential administrative tasks and eager to expand my skills. Ready to assist…
I have been actively engaged in the customer service industry, specifically within the BPO sector, for nearly nine years. Throughout my career, I have remained committed to assisting customers with th…
Hi there! I’m a highly organized and reliable virtual assistant with over 4 years of experience working across healthcare, finance, and digital marketing. Whether you need help with administrative tas…
Fraud, AML, and sanctions prevention expert with 13 years of analytical experience in the financial crime and compliance field, with specialized expertise in transaction monitoring and preparing Suspi…
A customer service representative with 6 years and 5 months experience in BPO. I am personally good at building loyal relationship, solving problems by answering inquires, and increasing customer sati…
I have had a total of 13 years building my career. I have worked as a customer service representative for Sitel Philippines before transitioning to remote work as a Fraud Management specialist at Upwo…
Support and assist customer with satisfaction and effectively resolve concerns. I am very keen to details in preparing and maintaining financial reports. Check and trace every variances and discrepanc…
Hi, my name is Jenny. I graduated at University of Makati in BSBA major in Office Management while working at a young age at 17. I'd like to share some highlights from my work experience for the past…
Skills • Oriented in Microsoft applications • Electrical • Computer literate • Good phone contact handling skills and active listening • Can work under pressure • Flexible with schedule
Customer-focused and technically skilled Team Leader, Customer Service and Technical Support Specialist with over 15 years of experience in BPO, ICT, and financial services industries. Demonstrated ab…
Welcome to my professional profile on this job portal. I am Hector Calma, bringing many skills, knowledge, and experience. With a strong background in compliance management, fraud investigation, custo…
Led a high-performing team specializing in customer service, fraud prevention, and dispute resolution. This role is pivotal in maintaining customer trust, minimizing financial risk, and ensuring regul…
-Team player -Extremely efficient -Problem solver -Customer service -Active listener
Customer service is the support, assistance, and advice provided by a company to its customers both before and after they buy or use its products or services. Customer service is a critical factor in…
Detail-Oriented Admin & E-commerce Support Specialist | Fraud Analyst | Order Management ProHi! I’m Khyla Ybalane, a dependable and results-driven professional with 4+ years of experience in fraud ana…
I am an experienced Insurance Claims Officer with over five years of expertise in evaluating and processing insurance claims. My role involves assessing claim validity, analyzing policy coverage, and…
Interested in a position where I can utilize my communication and technical skills, and as well as showcase my ability to work well with different people. I work with maximum integrity even with minim…
A seeking adventure person who loves challenges for new trends of fraud patterns and scams.
- Strong team player, capable of working collaboratively with colleagues to achieve common goals.- Experienced in de-escalating situations and resolving conflicts to achieve positive outcomes.- Flexib…
Responds to customer inquiries via various channels, including email, chat, and social media, and assists with order management and issue resolution.
Hello there! My name is Toni Suyom and I am a multi-faceted professional with a passion for continuously learning and growing. With experience in various industries including healthcare, education, cu…
Greetings! I'm Roweley. You may call me Lhey.I am interested on your job opening.I have almost 11 years experience in banking and finance, customer service, sales and marketing, CRM, KYC, compliance,…
My passion is to deliver excellent customer service. I have a solid background with BPO companies and I have years of experience working remotely.
Hey there! With 3 years in customer service, I've tackled everything from fraud to disputes. Plus, I'm your go-to Tier 2 chat support for e-commerce. Let's level up your customer service together! Fin…
Resolution Expert , Customer Service Representative, Technical Service Representative
Dedicated call center representative with nearly 2 years of experience, leveraging strong communication skills honed through a Bachelor of Arts in English Language degree.
Currently working as a FRAUD AND DISPUTE ACCOUNT MANAGER in CAPITAL ONE PHILIPPINES SUPPORT SERVICES CORPORATION.Previous employment: CSR DIRECTV in IBEX COMPLAINTS SPECIALIST (T2) TELSTRA in TELEPERF…
With over 7 years of experience in customer service and fraud prevention within the banking industry, I have honed my skills in delivering exceptional customer support, problem-solving, and ensuring f…
-Can work under pressure-Great team player-Can do chat support and voice at the same time-Goal-driven-hardworking-Passionate
-Subject Matter Expert to the top tier of business customers of American Express -End to end support for Elite card members -Process application for opening new accounts -Evaluate customers’ needs…
Rollover specialist , on boarding , fraud analyst, account maintenance , sales
I strive to be known as a reliable, solution-oriented professional who brings integrity, accountability, and a positive attitude to every task. I want to be recognized for consistently going the extra…
I worked in a financial account industry for almost 5 years. I handled Disputes/Fraud investigations. We are the one who thoroughly check the transaction history of the member who is filing a disputes…
Experienced and analytical Senior Analyst with a strong background in healthcare operations, customer service, and financial process management. Proven ability to derive actionable insights from data,…
Fraud/ Customer Service Analyst & Quality Reviewer
Detail-oriented and results-driven professional with over 7 years of experience in compliance operations, customer service, and marketing support. Most recently worked with Genpact supporting META (Fa…
Experienced Chargeback Specialist with 10 years of expertise at JPMorgan Chase & Co. Skilled in analyzing disputes for both credit and debit accounts, ensuring efficient resolution and maintaining com…
I am a versatile and dedicated remote professional with over 5 years of diverse experience across customer service, e-commerce, fraud and claims management, social media advertising, and virtual assis…
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A Results-Oriented Customer Support Representative with 5 years of experience driving customer satisfaction. A Problem-Solver and Relationship-Builder that helps businesses thrive through exceptional…
Dedicated and reliable professional with experience in administrative support, customer service, and data management. Skilled in handling client inquiries, travel modifications, and maintaining accura…
With a versatile background as an Account Manager, General Administrative Virtual Assistant, and Chatter, I have honed a wide range of skills that allow me to excel in multiple areas. As an Account Ma…
Experienced professional with a proven track record in customer service and fraud analysis. Highly proficient in delivering exceptional service and adept at identifying and mitigating fraudulent activ…
Assisting customers with concerns by asking them about their issue on their account, billing or troubleshooting, and offering some perks or services. Dealing with some customer concerns, such as their…
Motivated professional with a strong foundation in technology and a keen eagerness to learn and grow. Adaptable, detail-oriented, and committed to continuous improvement in a fast-paced environment.
* Checking and reviewing live and posted videos of sellers*Data encoding
I'm eager to learn and easily adaptable to new environment, always welcome new challenges and a goal setter.
A Risk and Compliance professional with more than 9 years of experience supporting various financial programs. Currently part of the Control Management team, providing Control Management monitoring ac…
I am an experienced and results-driven customer service professional with over two years of experience, supported by a solid background in fraud analysis and a strong academic foundation as a 4th-year…
I am Nonie Morata, a well-experienced freelancer constantly seeking new experiences to expand my knowledge. I have almost 9 years of experience in freelancing and the BPO industry. I have also bee…
responsible for detecting, investigating, and preventing fraudulent activities within an organization. Also analyze transactions, monitor suspicious activity, and implement measures to mitigate risk,…
To utilize my strong organizational skills, attention to detail, and ability to handle confidential information in a virtual assistant role. With a background in compliance, financial reconciliation,…
More than 8 years of working in the BPO industry. Handled both inbound and outbound calls for customer as well as technical support in a variety of accounts. Experienced in handling retail, subscripti…
- Licensed Chemical Engineer with extensive experience in document management and process improvement - Adept at using tools like Slack, Notion, CRM(Zoho and Hubspot), Automation(Airtable and Zapier)…
Strong background in data analysis, content management, and database maintenance. I’m skilled in identifying fraud patterns, classifying and labeling documents, and ensuring data accuracy. Known for m…
I am a seasoned call center professional with over 6 years of experience handling diverse accounts including financial services, artificial intelligence support, hotel and car rental reservations, air…
As a fraud specialist, my primary goal is to protect our customers and company from fraudulent activities. I carefully analyze transaction data, monitor for any suspicious behavior, and take swift act…
Currently working for a Big U.S Bank. Dedicated and result-driven professional with 10+ years of experience in increasing efficiency, productivity, and revenue while managing projects of all sizes. Wi…
With extensive experience as a Customer Service Representative (CSR) Team Lead, and specialization in KYC and fraud prevention, I am committed to delivering exceptional customer support while maintain…
With a proven track record as a top-performing call center agent, I am confident in my ability to excel as a Virtual Assistant for your company. My extensive experience in handling customer calls, ema…
Provide exceptional customer support via Email / Chat / Phone Working knowledge in Zendesk, Freshdesk, Intercom, Salesforce, Adyen, Stripe, Cyclops, SprinklrSQL expert and data analysisWebsite and eco…
Experienced Quality Auditor with well-honed analytical skills with regulatory compliance auditing experience for 2 years. Solution-focused professional highly regarded among peers and supervisors in t…
I have a dynamic approach to work, fostering engaging and interactive learning environments. My outgoing nature allows me to connect easily with others, making it easier to motivate and inspire those…
I am a banking professional with 10 years of experience in the financial services industry, specializing in branch operations, customer relationship management, and compliance. Currently an Anti-Money…
With nearly two years of experience as a customer service specialist in medical billing, I am confident in my ability to contribute immediately. My duties included assisting patients with filing claim…
Skilled in basic relevant MS Office and Google Suites applications, Well-versed in oral and written English and Filipino, Good communication skills, Motivated, Adaptable, Keen-observation for details,…
Detail-oriented and proactive Fraud and Risk Analyst with extensive experience in identifying, analyzing, and mitigating financial risks to safeguard organizations from potential threats. Skilled in u…
Highly driven, problem solver, and detail-oriented individual with excellent communication skills. A motivated team player who’s adept at providing the world’s best customer experiences every day. Has…
Good day!I'm Heidie, a Customer Service expert from the Philippines with nearly 20 years of experience in providing excellent support and leading brand initiatives.In my most recent role as a Brand Ma…
Highly organized and results-oriented professional with a proven ability to manage multiple tasks efficiently. Demonstrates a strong work ethic and positive attitude while consistently exceeding expec…
A versatile and results-driven professional with extensive experience across trust and safety, fraud investigation, customer service, technical support, and administrative coordination. Demonstrated e…
I want you to know me as a Mom looking for a part time job, to accomplish my role as a Mom and a career woman. To use my skill and to help someone who needed assistance with my full knowledge. My obje…
Computer literate, I’m knowledgeable in handicap, arbitrage and etc. I also have the skills to determine fraudulent members.
Detail-oriented and analytical Payment Analyst with expertise in payment processing, financial reconciliations, and data management. Highly skilled in using Google Sheets for data analysis, reporting,…
My job as a virtual assistant is to support business management experts from a distance. My responsibilities also involve undertaking research and data organization, speaking with customers or client…
I consider myself to be a person of energy, drive, dependability, responsibility, and diligence. I am a capable team player who can adjust to any difficult circumstance. I can operate effectively both…
With a strong background in customer and technical support, content moderation, and IT help desk tasks, I have honed my communication and problem-solving skills. My experience in various roles such as…
With ten years in the BPO industry, I've gained diverse experience in Customer Service, Technical Support, Financial Management, and Supply Chain Management. My journey has been defined by ongoing lea…
Highly motivated and results-driven professional with over 6 years of experience in Talent Acquisition and Human Resources, combined with 2+ years in Fraud Analysis and Customer Support for financial…
Results- driven professional account specialist and customer support professional with expertise in e-Payments, fraud prevention and customer service excellence. Adept in managing disputes, mitigating…
I am a dedicated and detail-oriented Customer Service and Fraud Analyst with 8 years of experience, now seeking to expand my skill set and contribute as a Virtual Assistant. With a strong background i…
I am currently an Accounting Department - Head in a pharmaceutical company.My responsibilities include Accounts Receivable, which I focused more on because I believe it is the business's lifeblood.I a…
*Problem-solving skills *Time management skills *Active listening skills *Customer service skills
Responsibilities: -Developing constructive digital marketing strategies -Maintaining professional relationship with new and existing clients -Directing social media strategies -Managing manpower…
* Trainable* Inbound customer support* Technical Support* knows to use Zendesk and shopifyAccounts Handled:* Financial Account (Bank of Montreal)* Telco Account (Tmobile)* Retail Account (Amazon)* Gam…
15 years of Call Center Experience, Excellent written and verbal communication skills, Proficient in Microsoft tools, Voice, email, chat support experience Easy to learn and be trained Can work w…
Game operations specialist with more than 8 years of experience in various fields regarding online game management and personnel training. I can handle different game issues concerning accounts, techn…
Xero Advisor Certified / Certified Quickbooks Level 1 Pro Advisor
My previous team leader described me as a friendly and a fast-learner person. I can easily adapt to new things and environments. I always strive for success by setting monthly goals where in that way…
Our clients give requirements depending of the volume of calls we receive. As scheduler, we make sure that we have enough CSR agents per time interval to meet our customer's satisfaction.
I am a competitive worker I use to work multitasking knows a lot in Microsoft word have work experience in different companies
As an experienced Customer Service Specialist, I excel in delivering excellent support and building strong customer relationships. I am skilled in problem resolution and effective communication, under…
An eager and dedicated new virtual assistant ready to provide excellent administrative support, customer service, and strong organizational and communication skills to assist you with your business.•…
I am a detail-oriented and highly organized professional with expertise in accurate data entry, analytical problem-solving, and technical support. With a proven ability to manage large volumes of info…
I have been part of the BPO industry for 18 years. My expertise are as Data entry (healthcare), fraud Analyst, technical support, customer care, gaming support, and financial accounts. Proven ability…
Highly skilled Fraud Analyst with more than 1 year of experience in implementing fraud prevention techniques that has proven in reducing fraudulent transactions and successfully prosecuting fraudsters…
Dedicated and Results-Driven Professional A highly skilled background in customer service, fraud analysis, and fast-paced service environments. Known for executing tasks with precision, managing high…
I have over 10 years of work experience across various industries namely Customer Service, Sales, Technical Support, Telecommunications, Banking, Credit Card, Fraud and Human Resources.
I am experienced in both Customer Support and Fraud Analysis, my responsibilities in my previous work is to assist/guide clients regarding their accounts, transactions, and informing them about fraud…
With nearly 3 years of experience as a Fraud Analyst, I am knowledgeable in fraud prevention and detection. Also the basic use of computer for daily work, such as Microsoft excel, PPT, Word, etc.
Dedicated and Goal-oriented individual focused on reaching or exceeding specific tasks to achieve great results and provide excellent service.
Having worked as a Customer Representative for 6 years, I have hone my skills in Communication, Persuasion skills, Ability to use positive language, and Problem solving skills. My experience has equi…
Ready to connect? ????????Here's how I can help you and your business ????????????????? ???????????????????????????? ????????????????????????????: ???????????? ???????????????? ???????????? ??????????…
Monitor potential financial crime behaviour, audit and analyze customer activities, escalate any suspicious activities to the appropriate team, conduct suspicious activity and reputation risk invest…
I'm a risk investigator specializing in transaction monitoring, fraud mitigation, AML/CTF, KYC, and due diligence reviews.
With over 15 years of diverse professional experience, I bring a unique blend of customer service, analytical expertise, and e-commerce management to the table. My career began with a 9-year tenure as…
I previously worked as a fraud specialist III at JP Morgan Chase& Co. as a fraud specialist, this involves detecting, investigating and preventing fraudulent activities/transactions.
Hello, I'm Mia and I really love baking. This is one of my hobby at the same source of income. I worked with my own kitchen and I have my strategies on how I attract and deal with clients. For more th…
I have been in the academe for over 5 years handling senior high school and college students. I have also an experience in customer service as an advisor/representative for over 2 years. Additionally,…
Seeking fulfilling career opportunities where I can effectively utilize my diverse skill set. With a background in data analysis, problem-solving, proficient writing, technical proficiency, and strong…
Provides regular coaching to increase productivity Managing Key Performance Indicators. Time Keeping Experience in handling customer support for financial, tech support and health care account.
I began my career as a Technical Support Specialist at AT&T U-verse, where I helped customers troubleshoot their phone, TV, internet services, and computer hardware. I then transitioned to a Fraud Cal…
Thorough Client Service Associate with 2 years of experience handling customer inquiries and resolving issues. Who can use my conflict resolution expertise to achieve customer satisfaction rate. See…
7 years in BPO industry with excellent communication skills and experienced team leader.
With over four years of experience in the Business Process Outsourcing (BPO) industry, I am fully skilled in handling customers appropriately, ensuring customer satisfaction and loyalty.As an agent, I…
Highly skilled and experienced customer service professional seeking a Virtual Assistant role. With almost 9 years of experience in the BPO industry, I possess excellent communication, organizational,…
Friendly & Efficient Customer Service Virtual Assistant With a passion for helping others and a commitment to delivering exceptional support, I am here to assist you with all your customer service…
A dedicated motivator, experienced process instructor, and seasoned contact center professional with passion for both learning and teaching.
As a **Fraud and Risk Analyst**, I am responsible for identifying, assessing, and mitigating potential risks related to fraud within my organization. I analyze transaction data, patterns, and behavior…
I've worked as a Customer Service Representative in 2013.I was a Customer Support for an HMO account for one year. In 2014 to 2019 I am a Fraud Analyst at Citibank.
Throughout my career journey, I've consistently thrived on embracing challenges presented by my supervisors across various organizations. This exposure has not only broadened my skill set but has also…
With extensive experience as a multi-skilled customer representative, technical support expert, fraud analyst, and cold caller, I am confident in my ability to bring exceptional service and innovative…
My name is Chino Socorro. I am 33 years of age and reside in Antipolo, Philippines. I possess strong time management skills and have the ability to work in different environments. I am eager to acquir…
Throughout my career, I have embraced diverse roles that have presented unique challenges and opportunities. What sets me apart is my consistent excellence across these roles, which speaks volumes abo…
This is Kate! I want to excel in virtual assistant careers and is starting my journey as a VA. It's my first time acquiring a position in this field but I do have atleast 2 years experience being a Cu…
A career driven who works with integrity. Dedicated and passionate to the job sufficiently. Willing to learn and can easily adapt.
Communication Skills - Fluent in both verbal and written communication. Proficient in using MS Excel, Word, PPT, etc. Google Docs and Spreadsheets. Critical and Analytical thinking and problem-solvi…
Dedicated and customer-focused Customer Service Representative with over 7 years of experience in providing exceptional support in fast-paced environments. Skilled in inbound support, technical troubl…
Dynamic and results-driven Business Development Specialist with nearly 20 years of experience in Fortune 500 companies, specializing in fraud prevention, customer service, and value generation. Proven…
I am a highly skilled customer service representative dedicated to providing exceptional service. As an experienced virtual assistant, I specialize in proficiently managing phone and email communicati…
Recent Computer Engineering graduate with a solid foundation in software development and problem-solving. Three years of customer service experience, skilled in communication, issue resolution, and un…
With a diverse background in customer support, surveillance operations, technical assistance, and client interaction, I am well-equipped to contribute to your organization's success and deliver except…
I've been working on a BPO industry for almost 8 years. Has a background on Data Encoding with a Mortgage Company, skilled in collecting debts on retail cards based in U.S. Proficient in Microsoft Off…
Hi, I'm Paul, a highly motivated IT professional with a degree in Information Technology, seeking a challenging role to utilize my skills and experience. I possess a diverse range of skills and exp…
I have been working in the BPO industry for over a decade; I have experience and skills in Customer Service, Technical Support, Chat support, Email support, and Finance (chargeback and fraud, billing,…
Work availability (Anytime)Good internet speed.Own equipment (Laptop and Desktop).Comprehensive employee.Admin dutiesAll the task and duties that I have been through can be applied invarious workload…
Experienced customer service and operations professional with a strong background in the ticketing industry. Currently serving as a Learning Experience at GoTickets.com, leveraging expertise in custom…
Dispute SpecialistSenior Fraud AnalystSales SpecialistTechnical SupportSenior Licensed Analyst
Customer service refers to the support and assistance provided to customers before, during, and after they purchase or use a product or service. It is a crucial aspect of any business, aiming to enhan…
Highly skilled customer service professional with over 8 years of experience across the United States and Canada, managing customer inquiries through chat, email, and phone. Expertise in chargeback an…
Proficient in SAP Business One. Hardworker, quick learner and ability to assume responsibility. Organized and with good leadership skills.
I worked as a Customer Service Advocate from a US healthcare provider for over 5 years now. I handled pharmacy, dental and medical assisting customers with their concerns about coverage, claims and bi…
I worked as a Support Ambassador for one of the biggest booking platform worldwide for 2 years and became a Subject Matter Expert and is well versed with check in issues, review disputes, and claims p…
10 yrs BPO EXPERIENCE
