As a Quality Analyst, my role revolves around ensuring that every customer interaction reflects the company’s standards of excellence. To do this effectively, I rely on a blend of critical skills that…
I am a tech savvy person, I have been continuously learning and enhancing my tech stacks particularly in programming. In addition, I am proficient with using MS Excel and also learning with Power BI f…
Hi! I’m Camelle, a skilled Fraud Analyst with a previous background in credit management and billing operations; with experience handling Australian Accounts. With several years of experience in finan…
With over 17 years of experience in the BPO and online gaming sectors—encompassing Sportsbook, Casino, and various gaming products—I have developed extensive expertise in Customer Service, with a focu…
Dedicated and results-driven customer service professional with extensive experience in email and chat support across various industries, including gaming, fintech, and transportation. Skilled in hand…
>>Professional Summary:Experienced Compliance/Risk Management Team Leader with a strong background in betting behavior monitoring, data entry, and internal coordination. Skilled in profiling, reportin…
Throughout my career, I have worked as a Customer Service Representative, Point of Contact (POC) Quality Assurance (QA), Back end Support also doing Chats and Emails. where I consistently ensured accu…
I’ve been in the industry for 5 years already 2 and a half years in BPO as a fraud/dispute analyst and 2 years in my previous company remitly all in all 5 years as a risk analyst.I graduated from OLFU…
Hi I am Emalyn! I bring over five years of solid experience in customer service, where I managed calls, emails, and live chat support. In this role, I specialized in assisting customers with account r…
Gaming Fraud AnalystGeneral VASEO and Link Building Sales and marketingCustomer Service
Dedicated and detail-oriented professional with a strong foundation in customer support, content moderation, fraud prevention, and presentation design. Proven ability to handle complex issues efficien…
Risk Management Specialist with 6+ years of experience in fraud detection, chargeback management, dispute resolution, KYC (Know Your Customer), and AML (Anti-Money Laundering) compliance. Proven track…
Process Improvent AnalystLearning and Development SpecialistFraud AnalystFraud InvestigatorCustomer Support Specialist
Reliable and detail-oriented professional with 6+ years of experience in administrative support, data entry, documentation management, and customer service. Known for accuracy, organization, and the a…
I’m a reliable and detail-oriented professional with experience in airline cargo operations, customer support, and technical assistance. I started my career handling cargo operations, making sure ship…
Customer Service Representative with 4+ years of experience specializing in lead management and fraud prevention. Demonstrated expertise in providing efficient support via email, chat, and phone while…
As a dedicated and results-driven professional with 5 years of experience in BPO, I specialize in delivering high-quality work with attention to detail and a strong focus on client satisfaction. My ex…
I have been working as a Real Time Analyst for the past two years. My primary responsibilities include analyzing data, creating reports and providing recommendations to upper management. Additionally,…
Hello! My name is Jeriah. I have worked iin BPO industry for over 4 years. I handled international Inbound and Outbound calls and emails. I am resilient, adaptability and easy to work with. I you hir…
I have hands-on experience at HSBC, I’ve supported customers with care while investigating fraud and resolving disputes. I bring a detail-oriented, trustworthy approach to every case, helping business…
Hey, My name is Ann, and I’m a reliable and detail-oriented administrative virtual assistant with a background in customer support, backend operations, and administrative coordination. Over the years,…
Customer service professional with 5+ years of BPO experience in customer support and fraud escalation. Skilled in communication, CRM documentation, multitasking, and delivering excellent customer exp…
Experienced Customer Service Representative with over 9 years of delivering high-quality support in fast-paced environments. Skilled in resolving customer issues with empathy and efficiency, maintaini…
I am a BPO-trained Customer Support and Administrative Virtual Assistant with nearly four years of experience supporting US-based customers and businesses. I have worked with well-known platforms such…
Excellent communication skills on both oral and written.Knowledge on all types of Microsoft Office Software and Google Suite.Computer Savvy.Fraud Investigation SkillsCryptocurrency
I have worked in customer service across various sectors—including telecommunications, airlines, utilities, and fintech. This experience has helped me develop a strong ability to manage diverse tasks…
Accomplished Operations Leader with 15+ years of experience specializing in the intersection of Technology, Risk, and Large-Scale People Management. A technical innovator (BSIT) with a proven track re…
With over nine years of experience in administrative support and customer service, I am highly skilled at managing emails, organizing information, and following detailed instructions with accuracy. My…
Hi, I’m Marianne—a reliable professional with 5+ years of experience in security analysis, risk assessment, and client support.I specialize in identifying fraud, analyzing data, and improving processe…
As a Risk and Fraud Management Analyst, I specialize in identifying, analyzing, and mitigating potential threats to business operations. I monitor transactional data, investigate suspicious activities…
My career experience includes both the travel and finance industries, where I focused on providing good service and building trust with clients. In travel, I helped organize trips and made sure everyt…
Experienced Chargeback & Dispute Resolution Specialist with 12+ years in financial services, investor relations, and regulatory compliance. Proven expertise in credit card disputes, chargeback man…
Account Specialist with 4+ years of experience managing complex customer accounts across healthcare and financial industries. Skilled in CRM platforms (Salesforce, Zendesk, ServiceNow), fraud preventi…
6 years of experience working in the BPO industry and 2 years of experience working as a General Virtual Assistant. I have a strong background in communicating with the customers and clients using dif…
Detail-oriented AML Investigator with experience in transaction monitoring, fraud detection, and financial risk assessment across banking, wallet, and crypto platforms. Skilled in due diligence, analy…
I’m an experienced professional with over 6 years of combined experience in customer service, team leadership, and fraud prevention across the telecommunications and financial services industries. My…
Having an experience with providing excellent customer service also a fraud analyst and sales representative.
Fraud Analyst at JPMC 2016 - 2019. Product Support at Convergys for satellite radios (SiriusXM) for five years.
Protecting the business. Supporting the user. Doing both simultaneously.I am a KYC Analyst and Customer Support Specialist with a track record of managing the delicate balance between strict regulator…
I am a goal-oriented individual seeking a full-time position in the Healthcare Scheduler/Fraud Department/Customer Service Management field. I am highly competitive, a team player, and always ensure t…
I have strong background for Customer service and Technical support. I also have experience in Fraud and risk management and Account security. Main responsibilities I had were for KYC verification, ne…
You can ask me to do encodings, data entry, typing document,editing etc.
As a Quality Assurance in an US insurance agency, I focused on document review, policy audits, and ensuring compliance with established standards. My work prioritized accuracy and organization to main…
I’m a hands-on Process Improvement Advocate with over 9 years of experience in customer service, fraud prevention, marketing, and operations. I’m Lean Six Sigma Yellow Belt certified and have a soli…
I am a dedicated and hardworking professional with over 10 years of consistent experience in the corporate environment. I have a proven track record of excellent time management, maintaining punctuali…
Experienced professional with a background in fraud and claims, customer service and email support. Currently working as a Senior Fraud & Claims Specialist, handling transaction investigations, disput…
I am a dynamic and resourceful professional known for my ability to quickly grasp new concepts, tools, and processes in fast-paced environments. With a strong foundation in customer service and a proa…
Has developed a genuine level of patience and interrelation skills through my work experience in the customer service and technical support
Ability to manage billing, retention, sales , technical, fraud and general concern
Hi there! I’m Azenith, an enthusiastic and dedicated graphic designer based in Quezon City, Philippines. With a passion for visuals and a keen eye for detail, I thrive in the world of e-commerce websi…
I am a tenured Learning Specialist (Trainer) and Fraud & Dispute Customer Service Expert with nearly 10 years of experience in customer service operations, training and performance development within…
Results-driven professional with a strong technical and operational background, experienced in management, analysis, and technical support roles. Brings excellent critical thinking and problem-solving…
Hello! I am a Financial Crime Prevention Specialist (AMLA)/Fraud Investigator with hands-on experience in AML/KYC, KYB, and CDD processes in a global fintech environment. Strong background in transact…
I have been a former CSR for almost 2 years from financial and retail accounts. I was a Loan Origination Specialist for a Financial Account and a CSR/Shipment and Delivery Support for a Retail Account…
Detail-oriented Customer Service Professional with 7+ years of experience in client support, account management, and service operations across financial, telecommunications, and retail accounts. Skill…
Reliable and detail-oriented Customer Support VA with a focus on helping small business owners scale. I bridge the gap between your brand and your customers by handling inquiries promptly and professi…
Dynamic professional with a proven track record in customer service and technical support, most recently with Concentrix. Excelled in resolving complaints and leveraging excellent communication sk…
Dedicated Customer Service professional with more than ten years of experience, Solid team player with positive demeanor and proven skills in establishing rapport with clients. Committed to maintainin…
Has attention to detail and is a problem solver. Fast learner.
Results-driven banking professional with extensive experience in financial risk management, fraud detection, prevention and investigation, Know-Your-Customer/ Anti- Money Laundering (KYC/AML) complian…
I am a detail-oriented professional with experience handling financial accounts in a BPO setting, specializing in fraud monitoring and claims processing. I have experience reviewing suspicious transac…
I am a detail-oriented professional withexperience in logistics, propertymanagement data entry, fraud analysis,and customer service. I have supportedglobal teams by managing CRM records,verifying docu…
Customer Service, Collections Specialist, Fraud Specialist| Wells Fargo Experience | Email, Chat & Phone Support Virtual Assistant | Data Entry, Admin Support & Tech Troubleshooting Expert Experience…
Results-driven Quality Supervisor with extensive experience in business process outsourcing (BPO). Proven track record in driving operational excellence, improving customer satisfaction, and ensuring…
I’ve spent my career navigating the intersection of finance, tech support, and quality control. Whether I’m tackling a complex technical issue or leading a team as a Point of Contact, my goal is alway…
I can offer administrative support services such as email and calendar management, data entry, scheduling appointments, travel arrangements, and bookkeeping. I can provide customer service support…
Hi! I am Whilhelmina Verano, At VXI Global Solutions, our team's commitment is evident in the meticulous fraud investigations we conduct. With a role centered on identifying and mitigating fraudulent…
Junior Product & Digital Content Coordinator Product Listing and Content Management: Create, update, and optimize product listings on multiple eCommerce platforms. Ensure product descriptions, images…
Supervisor
I'm a detail-oriented and analytical professional with proven experience in fraud investigation, customer service, and data management. Former Fraud and Claims Operations Representative at Wells Fargo…
I am a skilled customer service professional with extensive experience as a Customer Support, Resolution Specialist, and Escalation Desk, now stepping into the role of a Service Desk Analyst. My exper…
Fraud Analyst with 10 years of experience in fraud prevention, financial investigations, and customer support. Skilled in identifying high-risk behavior, conducting detailed account reviews, and imple…
• Monitor real-time queues and identify high risk transactions within the business portfolio.• Observe customer transaction to identify fraudulent activity such as account take over, friendly fraud, t…
Capable of efficiently managing multiple tasks and priorities simultaneously.
Hi, I'm Mary Francine from the Philippines -- Your go-to Virtual Assistant for behind-the-scenes support — so you can focus on closing clients, scaling your business, and staying visible... while I ta…
My customer service experience goes back to my first job working as a Transport Associate at a 5 star Hotel in Metro Manila. I greeted customers, answering queries, providing transportation booking a…
I am a dynamic Training and Operations Professional with 14 years of professional experience, including a 7-year progressive career at Teleperformance Philippines. I transitioned from high-performance…
Dedicated and experienced BPO professional with over 10 years of expertise in customer service, technical support, and fraud prevention. Seeking a challenging position where I can leverage my skills,…
Detail oriented professional with a background in BPO operations and 1 yr of Fraud Analyst experience, specializing in Transaction monitoring, Fraud investigation, AML and strong customer communicatio…
A highly experienced Administrative and Customer Service professional with over 15 years in corporate and BPO settings. Adept at coordinating daily operations, maintaining accurate records and documen…
Hello! I’m an experienced Customer Service professional with a strong background in sales and credit card support. I have experience handling both inbound and outbound customer inquiries, communicatin…
Medical Virtual Assistant and Process Management Analyst with strong experience in healthcare claims, patient records, and administrative support. Currently working with The Perfect Child in Brooklyn,…
Detail-oriented and highly organized professional providing comprehensive virtual assistance and executive support services. Skilled in managing communications, analyzing data, maintaining documentati…
I earned a Bachelor's degree in Business Administration with a major in financial management. My professional experience includes serving as a customer support representative at a leading BPO company…
Results-driven professional with experience in telecommunications, fraud analysis, salescoordination, and retail operations. Demonstrates strong expertise in customer service,billing support, and frau…
I'm a dedicated and empathetic Customer Service professional with strong communication and multitasking skills. I have experience handling customer inquiries with patience, clarity and attention to de…
I have been working for five years as a professional customer service supposed and am highly experienced in email and chat support. My goal is to not just resolve problems but also to make sure client…
-To investigate customers with their recent changes in the account whether it’s fraudulent, phishing, smishing, a mule, a third party scammer or just random suspicious activity. -To disable/enable c…
I am currently employed at Digital Room Inc., a leading ecommerce provider of printing services, I am proficient with printing languages and processes. I also received training in Adobe Photoshop and…
- Evaluated customer data to identify and prevent fraudulent activities. - Analyzed large amounts of data to find patterns of fraud and anomalies. - Tracked fraud cases and monitored trends to devel…
I am a Certified QuickBooks ProAdvisor and dedicated bookkeeper with hands-on experience in QuickBooks and Xero. I specialize in managing accounts payable/receivable, performing bank reconciliations,…
I’m a dedicated Customer Service and Technical Support Specialist with a strong background in helping clients resolve issues, improve workflows, and deliver excellent customer experiences. With severa…
Involves making outbound cold calls to potential clients, handling inbound inquiries, and providing excellent customer support.Responsible for building relationships, identifying customer needs, and p…
I’m an experienced Insurance Claims Adjuster in my corporate role, and a copywriter on the side, now transitioning into a full-time copywriting career.My claims background trained me to write with cla…
Highly organized Professional with nearly 5 years of experience atJPMorganChase in high-stakes claims and fraud investigation. Transitioning to aVirtual Assistant role to leverage a proven ability to…
Reliable and adaptable professional with 3+ years of customer service experience. Skilled in technical support, accounts receivable, billing, and back-end travel support. Known for strong multitasking…
Highly adaptable and tech-savvy Virtual Assistant with over 3 years of proven success in delivering high-impact administrative support, fraud prevention, and multi-channel customer service. Skilled in…
Results-driven professional with 10 years of experience supporting executive operations, customer service, compliance, and delivery management, leveraging expertise in KYC/AML, incident resolution, an…
I am a results-driven Operations and Technical Support Professional with over 3 years of experience specializing in high-growth niches, including Artificial Intelligence (AI) development, US-based Fin…
Reliable | Responsive | Results-Driven Hi! I'm a dedicated Customer Service Virtual Assistant with a passion for helping businesses build strong relationships with their customers. With 8+ years of ex…
I have a total of 8 years of professional experience and most recently having held the position of Fraud Monitoring Specialist, I am excited about the opportunity to bring my unique blend of skills…
I'm all about embracing the unknown, always down to try something new and keep things interesting. When I'm not busy immersing myself in new experiences, you can usually find me indulging in my guilty…
Results-driven with extensive experience managing and delivering high-quality outputs on time. Skilled in planning, tracking, and ensuring deliverables align with organizational goals while maintainin…
Dedicated and detail-oriented professional with 8 years of experience in Customer Service and Virtual Assistance. Proven ability to manage client relationships, resolve issues, and enhance customer sa…
Hi there!I've worked in the Call Centre industry for over 5 years. I have worked with people all over the world, most notably US, CA and AU; among the skills I've applied in the field is being keen to…
I am a detail-oriented virtual assistant specializing in email and calendar management. I help busy professionals and business owners stay organized, respond promptly, and manage their time efficientl…
Customer-focused professional with 10 years of experience in customer service, quality monitoring, andadministrative support within fast-paced service environments. Skilled in handling customer inquir…
RiskOperations Analyst,Risk& Fraud Officer,and Dispute AnalystOver 6 years ofexperience inRisk and Fraud ManagementExtensive experience with Startups and Fintech industriesTakea peak of how I can help…
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team enviro…
Results-driven professional with over 10 years of experience in financial operations, customer retention, and fraud analysis for US-based companies (NJ & FL). Expert in NetSuite and high-precision bil…
I am a motivated individual with strong communication skills and a passion for helping others. I have experience in customer service and thrive in fast-paced environments. My goal is to provide excell…
I am writing to apply for the position of General Virtual Assistant. I am currently working at Citibank as a Customer Solutions Officer and I have been handling credit card and bank account-related co…
Dedicated Customer Service Representative with 3 years and 9 months of experience supporting telecommunications and retail accounts. Experienced in non-voice and chat support, handling sales inquiries…
Over 3 years in client support for financial accounts, handling escalations, disputes, and fraud cases with CRM tools. Built structured bookkeeping and financial tracking systems for family and person…
I have 6 years total work experience in BPO. 3 years in telecommunication, 2 years in retail and 1 year in banking/finance until present.
Dynamic and results-oriented professional with over 9 years of experience in customer retention, service management, and team leadership within the financial services and BPO sectors. Proven track rec…
I am a highly detail-oriented and experienced Financial Service Analyst with over 6 years of expertise in fraud detection, data analysis, and reporting. Throughout my career, I have specialized in mon…
I have over 15 years of experience in administrative operations, customer service, fraud prevention, and loan servicing. Throughout my career, I’ve supported clients and teams by handling high-volume…
I am a Customer Support Specialist with 14 years of experience in the BPO industry, supporting global clients across fintech, payments, and financial services. My background includes handling disputes…
Analytical and detail-oriented Fraud Analyst with 2 years of experience in the e-commerce industry, specializing in transaction monitoring, chargeback analysis, and investigation of suspicious custome…
Greetings! I am a former Medical Customer Service in Hinduja Global Solution, a Fraud Analyst at Ubiquity, Medical Scheduler/Provider Credentials at Shearwater, and an On-call operator/scheduler at Co…
TSR|CSR|CatalogOperator|Menu Transcription|PhoneBanker|KYC|KYB|EDD|FRAUD|AML
Assistant Property Manager with a strong background in HOA operations, leasing, sales, and resident services across multiple states. I thrive in fast-paced environments, balancing people skills with p…
With nearly a decade of experience in fraud prevention and financial crime operations, I’ve built a career centered on protecting customers, strengthening platform integrity, and ensuring regulatory c…
A licensed professional teacher with seven years of teaching experience and several months of experience as a customer advisor. Experienced in creating campaigns and designing posters while managing s…
Hey! It’s Lyn from the Philippines. I have great communications skills and patient that I believe would really help contribute effeciently and effectively to your team. I am available now for a quic…
Here's how my experience aligns with your needs:? Process OwnershipWorked directly with the CEO to plan and organize office operations, coordinate logistics, and streamline internal communication.Main…
Efficient data worker with "do it all - do it fast - do it well" mindset!
I’m a versatile professional with experience in Patient Care Coordinator, customer service, General Admin VA, and event coordination. I’ve worked as a Medical Virtual Assistant, specializing in insura…
Detail-oriented and highly reliable Virtual Assistant with 6+ years of experience in fraud analysis, customer service, data management, and administrative support. Proven ability to handle sensitive f…
I embrace the opportunity to expand my skill set and enrich my professional journey by gaining diverse experience. By working in varied roles and projects allows me to acquire new competencies, adapt…
Detail-oriented Customer Service and Fraud Prevention Specialist with over 10 years of experience in the hospitality and travel industries. Skilled in investigating transactions, resolving customer co…
To yield better work prospective to the organization, and a competitive working environment to my subordinates with full encouragement and whole-hearted participation. To attain the peak of succ…
I’m a dedicated professional with a degree in Marketing Management and experience in social media marketing, customer engagement, and relationship management. I have a knack for creating engaging cont…
Obtains, verifies, and records evidence and documents for use in investigations. Evaluates and summarizes investigative findings. Prepares records, correspondence, and reports. Assists with providing…
Attention to details Excellent Communication skills Strong Analytical skills Organisational skills
Digital Marketing background, Video Editing skills, worked for a top bank as a Senior Fraud Analyst
• Excellent customer service and communication skills• With keen eye to detail • Handles large data• Fraud detection• Can work with minimal supervision• Flexible• Goal Oriented
Junior Assistant Manager at Security Bank Corporation | Banking Operations & KYC Specialist | Client Onboarding | AML Compliance | 6+ Years Banking Experience
At Divine Mercy College, I obtained a four-year Bachelor of Science in Business Administration with a major in Marketing Management. I worked as a cashier for a well-known fast-food business for fo…
Been working for different account as customer service, fraud analyst, sales and health care representative for 7 yrs experiences
Results-driven professional with 8 years of proven expertise in client relationship management, team leadership, and process improvement, offering transferable skills that extend beyond banking into d…
BOOKING SPECIALIST SENIOR FRAUD ANALYST LEGAL / LAW OFFICER SUBJECT MATTER EXPERT CUSTOMER SERVICE REPRESENTATIVE CHAT SUPPORT REPRESENTATIVE
Social Media Management / Basic Graphic Designs
I am a customer service representative (email, chat and phone support) with over 10 years of experience focused on providing resolution and customer satisfaction following the company processes, terms…
Experienced professional in customer service and banking operations, with a focus on risk andfraud management. Proven ability to detect and prevent fraudulent activities through effective strategies.…
I’m a detail-oriented Virtual Assistant with 12+ years of experience supporting international clients through email, live chat, and backend operations. My background spans customer support, sales supp…
A highly motivated and results-driven professional with extensive experience in the BPO industry, specializing in dispute resolution, fraud analysis, and customer support operations. Recognized as a c…
Motivated Virtual Assistant ready to provide dependable support for businesses and professionals. Skilled in handling customer inquiries, chat support, and data management with accuracy and care. Quic…
Customer Support and Quality Analyst with 9+ years of experience in global companies. Skilled in email/chat support, case handling, documentation review, and compliance. Reliable, detail-oriented, and…
With nearly five years of experience as a Fraud Specialist and a decade-long background in administrative assistance, technical support, and customer service, I am confident in my ability to contribut…
Exceptional Customer Service Skills - Data Analytics and Entry - Quality Assurance - Admin Tasks - Email Management - Customer Outreach Inbound and Outbound -
Analytical worker with strong attention to detail, trusted to review sensitive information accurately and responsibly. A collaborative team member who communicates clearly, supports colleagues, and co…
I began my career in 2011 and have since gained extensive experience working with leading BPO companies in the Philippines, including Sitel, Convergys, and Concentrix.Throughout my career, I have hand…
Looking for a job that will improve my skills, self-confidence and to achieve my goals that I want to become a successful worker. I would also like to work in a personal and active environment whe…
Detail-oriented Fraud & Investigation Analyst with 4 years of comprehensive experience in the banking sector. Proven track record in identifying and mitigating fraudulent activities across diverse ban…
Most people think Customer Service and Fraud Analysis are opposites. One is about saying "Yes," and the other is about saying "Wait a minute." I’ve built my career at the intersection of both.I don't…
I have multiple good set of skills in which I can get a good use for that includes multi-tasking, knowledge of using Spreadsheet, Excel, Zendesk, CoreCredit, Customer Service, fluent english speaker,a…
Detail-oriented and highly organized Administrative Support Professional withover 10 years of experience in customer service, fraud investigation, loanprocessing, and virtual administrative support. P…
I am a calm, detail-oriented professional who values integrity, accountability, and clear communication. I enjoy solving problems patiently, staying composed under pressure, and making thoughtful deci…
I am a dedicated and adaptable professional with a strong background in customer service, technical support, fraud prevention, and home lending assistance. Over the years, I've developed a reputation…
I am currently seeking for a position where I can utilize my abilities for the benefit of the company. With a strong background in customer service and experience in office management, I have learned…
SKILLS :• Interpersonal and Verbal Communication Skills• Team Work Skill• Decision Making Skill• Flexible and willing to work under pressure and more hour shift• Leadership and Management Skills• Hone…
I am a young professional that works with integrity and delivers quality output.
Motivated and adaptable professional with a background in both sales and fraud investigation. I bring experience as a Sales Advisor in a leading telecommunications company, where I developed strong co…
I excel in fostering positive customer experiences through effective communication and problem-solving skills. I am adept at leading my team by example, providing guidance, and implementing strategies…
Highly organized and adaptable professional with extensive experience in administrative support, executive assistance, customer service, and virtual operations. Skilled in WordPress website management…
a Virtual Assistant with over 8 years of experience supporting businesses with customer service, marketing, and administrative operations.Over the years, I’ve worked with companies such as United Airl…
A proactive Virtual Assistant with experience in customer service, appointment setting, and sales support. I handle 60–90 calls per day, manage client inquiries, and use tools like email platforms and…
Fraud Analyst | CFT | AML | EDD | Risk Analyst $10.00/hr With a strong foundation as a Fraud Risk Analyst and Anti-Money Laundering (AML) specialist, I bring extensive experience in safeguarding finan…
CUSTOMER SERVICE AND SUPPORT Advanced soft skills & de-escalation skills. Customer-centric decision-making. Maintaining a high rate of first-contact resolution. Utilizing CRM tools to document interac…
3 years experience as fraud analyst. I also have banking and invest experience. I'm always willing to learn and open for any suggestion to broaden my learning.
Headline: Expert Content Moderator | 2.5 Years BPO Experience About Me:"I am a results-driven Content Moderator with 2.5 years of experience in the BPO industry, specializing in high-volume data and c…
Experienced worker since 2010. I have a background in medical jobs, email support, chat support, document review and fraud investigation.
Client Service Account Manager
Experienced compliance and fraud prevention professional with 5 years of expertise in AML operations, fraud analysis, and risk investigation (2021–2026). Skilled in transaction monitoring, KYC/EDD rev…
I always make sure to deliver my best. I commit to delivering exceptional results in everything I do. I approach challenges with creativity and a solution-that is always ready to think outside the box…
My job experience include Call center, Customer Service, Sales, Data entry, Financial, Fraud and Disputes, and Administration/back office tasks. I have worked with several companies that require these…
Reliable virtual assistant with expertise in data encoding, application processing, and customer service. Let's streamline your workflow and boost productivity.Creative graphic designer with expertise…
Detail-oriented and results-driven professional with over 5 years of experience in customer service, financial analysis, and risk operations across top BPO companies. I specialize in delivering except…
I am a reliable and detail-oriented Virtual Assistant with experience in customer service, KYC verification, and fraud investigation. I can assist with email and chat support, data entry, account veri…
9 years of experience in banking and financial industry. My professional development was focused in diverse and complex knowledge about the different services the job could offer. It started with Frau…
A customer-focused and detail-oriented professional with 9 years of experience spanning customer service, fraud detection, logistics support, and email management. Highly skilled in tracking packages…
Hello!I am here to show my interest in any position that I may qualify. If given the opportunity, please know that I am willing to learn and adapt to a new environment that will enhance my skills and…
For nearly 2 years, I worked as a Finance Representative (Chargeback Specialist), where I supported customers by processing refund claims, managing financial data, and keeping detailed records in Goog…
I have over 8 years of experience in the iGaming and fintech space, specializing in payment operations, risk and fraud analysis, and KYC/AML compliance. My strengths include transaction monitoring, wi…
I am currently employed as a hybrid Customer Service Representative, handling real-time customer inquiries across multiple channels. My responsibilities include over-the-phone troubleshooting, assisti…
As a VA, my skills includes answering emails, answering phone calls, and making phone calls for the client. I am able to multitask and prioritize task effectively, resulting in timely completion of pr…
Data entry is one of the most important aspects of a computer's success. It is key to understanding your customers and market, and I'm here to help you with your Data Entry needs! I can support you wi…
Detail-oriented banking and business analysis professional with experience across consumer lending operations, document and collateral management, and credit-related systems. Proven background in revi…
Looking for a virtual assistant that can help you with your day-to-day life? Worry no more! I am an experienced Customer Service Representative for a year, allinternational account. Manage emails and…
Passionate and driven professional with 15 years of solid BPO experience, specializing in customer service, technical support, fraud investigation, and campaign management across tech, telecom, financ…
Detail-oriented professional with strong experience in risk assessment, fraud investigation, data analysis, and policy enforcement. I have a proven track record of maintaining high accuracy (99%), imp…
My extensive experience in fraud prevention, customer service and leadership skills has equipped me with strong organizational, communication, problem-solving, and critical thinking skills essential f…
Customer service representatives excel in communication, problem-solving, and empathy. I listen attentively to customer inquiries or issues, respond with clarity and patience, and strive to resolve pr…
Dedicated and results-driven Fraud Supervisor with extensive experience in fraud detection, investigation, and prevention. Adept at leading cross-functional teams, implementing effective risk manageme…
I am a graduate of Bachelor of Science and Tourism Management and I have been working in the customer service industry for 9 years now. I used to be a working student and time management is my experti…
Quality Analyst and KYC/Fraud Specialist with 7+ years of experience in financial services, compliance operations, fraud investigations, and contact center quality assurance. Proven expertise in KYC,…
Greetings! I am a highly skilled and customer-centric professional with a proven track record in delivering top-notch customer service and technical support solutions. With a strong passion for helpin…
PatienceActive listeningAdaptabilityEmpathyDecision-making
Experienced in Customer Service field with more than 6 years of expertise. Currently as a Fraud Specialist for almost 6 years. Caters to investigating fraudulent transactions, applications. Verifying…
I had an experience in book keeping and admin taks
Results-driven Fraud Analyst with over 5 years of experience in dispute and chargeback management, fraud investigation, and customer identity verification. Proven ability to analyze transaction data,…
I have 14 years of experience in the BPO industry, specializing in chargebacks, refunds, fraud prevention, and back-office operations. I was promoted to Team Lead for the Chargeback and Fraud Team, wh…
???? Experienced Virtual Assistant with a Passion for Productivity and CreativityAre you looking for a Virtual Assistant who can not only streamline your administrative tasks but also elevate your dig…
I bring over 6 years of experience in delivering exceptional customer service and managing client accounts, including technical support, appointment scheduling, data entry, sales reporting, phone, cha…
Having worked in operations support roles for several years, I have honed my organizational skills and developed a keen eye for detail. I excel in managing complex schedules, coordinating appointments…
Hi! I’m a Digital Marketing Specialist with experience handling everything from social media content to website updates and e-commerce management. I enjoy working on creative and technical tasks, and…
Experienced Chat Support Representative skilled in delivering prompt, accurate, and empathetic assistance across diverse industries. Committed to enhancing customer satisfaction and loyalty through en…
I offer part-time support for businesses needing help with customer service, basic risk monitoring, and administrative tasks. With 5+ years of experience in international accounts, fraud operations, o…
I am a Seasoned Financial Services professional with extensive experience working in the Banking and Fintech industry. Skilled in Fraud Analysis, Identity Theft and ATO early Detection, Banking and Ca…
I have 6 years experience as a customer service representative, quality analyst, fraud prevention specialist. I have handled chat support, back office, cold calling, tech and customer service. I can e…
Assisting client, answering queries through phone, email or face to face. Processing over the counter transactions, contributing to sales goal and providing exceptional service to our clients.
My professional journey is defined by a singular mission, creating order from chaos to empower leaders and protect businesses. With a diverse background spanning executive support, fraud analysis, and…
Experienced Sales Development Representative with a proven track record of success in lead generation, telemarketing (both cold calling and cold emailing), inside sales, or hot lead sales, and appoint…
Highly motivated and result-oriented professional with over 8 years of extensiveexperience in fraud prevention, customer service, training facilitation within financialinstitution and telecommunicatio…
As a passionate individual, I bring energy, dedication, and a genuine love for what I do. I take pride in putting my heart into every task, no matter how big or small. My passion drives me to continuo…
I have several years of experience as a Settlement/Payment Officer, handling daily banking transactions, payments, and reconciliations. I am skilled in using Excel and Google Workspace, and I can work…
Skilled fraud analyst with 7 years experience in investigating, identifying, analyzing and solve various types of data/accounts. Graphic designer who loves turning ideas into visuals that actually fee…
Finance professional with 10+ years of experience in FP&A, AP/AR, revenue management, fraud and loss prevention, and site strategy for multinational organizations, including General Motors. Looking fo…
With more than 10 years of customer service background, I have spent 5 years in technical support, 3 years in email and chat support, and 1 year as a Crypto Fraud Analyst. My key abilities include str…
Virtual Assistant | Healthcare, Property Management, Hospitality & Fraud PreventionI?m a highly experienced Virtual Assistant with hands-on expertise in healthcare administration, property management,…
https://the-digital-diaries.my.canva.site/la-lhira-a-o
Hi there! I’m a dedicated and reliable Admin Assistant who loves helping busy entrepreneurs and teams stay organized.Here’s how I can make your life easier:Admin & Data Tasks? Done! I’ll handle data e…
Results-driven Customer Service and Fraud Risk Analyst with over 10 years of experience in telecom and healthcare accounts. Proven expertise in fraud detection, KPI monitoring, customer interaction an…
Objective To render the Institution with professional service through my skills, capabilities and to share with its dedication and full participation to meet the common objectives that is, fulfil…
- Experienced Real Estate Virtual Assistant, managing utilities and tenant move-outs- Experienced in managing logistics operations and ensuring smooth supply chain processes- Skilled in providing top-…
Multitasking and time management abilities. Strong work ethic and ability to perform well under pressure. Excellent communication and interpersonal skills. Ability to maintain a positive atti…
Detail-oriented and customer-focused professional seeking opportunities in Customer Service or Bookkeeping. Strong in communication, organization, and task management, with the ability to handle custo…
4 years of experience as Customer Service specialist (voice / non-voice). Skilled and savvy Technical Specialist. I am extremely proud of my personable yet professional manner and possess excellent co…
I have 2 years (and counting) of experience working in a BPO company, where I handle customer inquiries, requests, and email management on a daily basis. In this role, I consistently provide quality s…
2 and a half years as a Paypal Customer Support. 4 and a half years as a Fraud Detection/Prevention Officer in a one of the most prestigious bank in the USA. 5 years as a Fraud Investigations Analyst…
As a fraud analyst, my responsibilities are to monitor bank accounts, financial transactions, accounting paperwork, and other financial documents and analyze the data to identify any potential fraudul…
Dynamic and results-oriented Senior Customer Support Lead with over 8 years of progressive experience leading customer service operations, fraud and claims analysis, and cross-functional business mana…
I handled deposit and withdrawal operations within the payment section of an online gaming company. My responsibilities included processing and monitoring player deposits and withdrawals, verifying tr…
I am a highly experienced customer service professional with over 10 years of experience working with international customers in financial services, technical support, and property management.I have e…
I am a detail-oriented Virtual Assistant with over 3 years of experience in chargeback management, fraud investigation, and customer dispute resolution for high-volume online transactions. I specializ…
I have been in the BPO industry for 11 years. I have a proven expertise, not just in handling customers, but also in handling agents and teaching them how to provide exceptional customer service. I al…
Compliance & Customer Service expert with 7+ yrs experience as a sanctions fraud analyst, tech support, and customer service. Proven regulatory awareness, issue resolution, and platform integrity. Ski…
I’m Ina Katrina Gadon, a fraud prevention and compliance expert with over seven years of experience in operations, investigations, customer service, and chargeback processing. My career spans impactfu…
I am a detail-oriented Fraud Analyst with experience in fintech and financial services. I have recently handled transaction monitoring and investigations, identifying suspicious activities and ensurin…
With a rich background spanning over 8 years in the BPO industry, my expertise lies in delivering exceptional customer service through various channels, including email, chat, and calls. Throughout my…
I’m a highly detail-oriented chargeback analyst with a strong track record of successfully managing and responding to payment disputes using clear, data-driven strategies. I’ve worked with clients acr…
I am a versatile professional with experience as a Customer Service Representative, Collection Specialist, Virtual Assistant, and Sales Representative. I enjoy helping businesses and teams stay organi…
I have extensive language proficiency skills needed in a highly motivated multicultural company and great ability to provide direction, to serve people, to develop a relation with the client. I am ex…
Highly skilled Senior Fraud Investigation Specialist with nearly 7 years of experience in financial services,specializing in fraud detection, investigation, and quality assurance. And, over all experi…
Experienced Risk and Fraud Management Analyst with a strong background in monitoringterms and conditions violations, customer service operations, and financial transactions.I specialize in fraud detec…
Highly motivated, detail-oriented professional with almost 5 years of BPO/customer service experience, eager to transition into a Virtual Assistant role. Proven ability to provide exceptional administ…
*A professional with more than 6 years experience in fraud, compliance, risk and KYC reviews. *With 8+ years experience in customer service. *And an expert in account management. Need someone who…
Highly motivated and results-oriented driven in Real Estate Inside Sales Associate ( ISA) with 2 years of experience in lead generation , prospecting , and client relationship management. Skilled in c…
Detail-oriented Travel & Booking Virtual Assistant and Operations Specialist with proven success supporting top global brands like Viking Cruises and IHG. I excel at managing complex airline, cruise,…
Experienced payment associate and dedicated to provide quality service for clients, businesses, or companies, with my knowledge in reconciliation report using Microsoft Office Excel. Image tagging in…
I am a highly skilled communicator with 12 years of experience in customer service, I have the unique ability to articulate my ideas effectively, whether it's through written or verbal means. I'm a ve…
Hello, I'm Mark Tumbaga, a 23-year-old individual who holds a Bachelor of Science degree in Information Technology.My professional journey includes an 18-month tenure as a customer service representat…
Your next best hire — organized, efficient, and always one step ahead.I’m a dedicated professional with a solid background in customer service, tech support, and legal intake. Over the years, I’ve ear…
I am a self-motivated and dependable Virtual Assistant with 7 years of relevant experience, skilled in both oral and written communication. I work efficiently with minimal supervision and am commit…
As Fraud Risk Specialist my basic duty is to detect and investigate fraud activity, and identify the cause and suggest solution to protect the organization from financial loss.
I am a licensed Criminologist currently pursuing my Master’s Degree in Criminology, with strong expertise in research, investigation, policy analysis, and compliance management. My academic background…
KYC | AML | Fraud Prevention Analyst | FinTech & Digital Banking Expert
I am a resourceful and detail-oriented professional with 7+ years of diverse experience in customer support, virtual assistance, fraud prevention, and legal/medical documentation. Proven ability to ma…
Good Day, I'm 27 years old Filipino who graduated Bachelor in Electronics Engineering and have experiences in customer service and technical support service for the past two years for a telecommunicat…
I worked in a BPO Company for 2years, both voice and non-voice account, for voice I was tasked to schedule and re-schedule deliveries, and for the non-voice account I was tasked to verify documents if…
I’m a dedicated and detail-oriented data entry professional, I take pride in delivering accurate, efficient, and timely results. My expertise lies in managing large volumes of data with precision, ens…
Hi! I'm Kyla, a motivated and reliable aspiring General Virtual Assistant with a strong professional background in Customer Service, Sales, Appointment Setting, and Fraud Analysis. While I may not hav…
Profile OverviewI have 8+ years of experience as a Fraud Analyst with a strong background in customer service and sales. I specialize in fraud detection, risk assessment, and protecting accounts while…
I have 3 years of experience in customer service, specializing in credit card support, e-commerce, and fraud analysis. I handle account status inquiries, billing concerns, transaction reviews, order i…
Fraud Risk & Chargeback Analyst and Customer Support Specialist with proven expertise in investigating suspicious transactions, mitigating financial risk, and resolving complex account issues. Skilled…
Results-driven professional with extensive experience in customer service, content moderation, compliance, e-commerce and operational support across diverse industries. Skilled in managing customer in…
Hi, I’m Edward your go-to Customer Support Specialist and E-commerce Support Expert. While I may be new to Upwork, I bring over 11 years of hands-on experience in delivering exceptional customer serv…
Seasoned HR and Customer Service professional with over 15 years of experience in employee relations, team leadership, and operations management across global BPO and tech organizations. Proven abilit…
Reliable: dependable and consistent in attendance, punctuality, and meeting deadlinesResponsible: Takes ownership of tasks and duties, and being accountable for one's actions and decisions.Integrity:…
I have been in the BPO Industry since 2015, worked on various accounts through email and chat. I also have prior experience as a Fraud Checker/Analyst for a bank and an Order Reviewer for an online…
Customer Service professional with solid experience in the BPO industry, specializing in telecommunications support and fraud analysis. From 2021 to 2023, I worked as a Customer Service Representative…
I have years of experience in the BPO industry, focusing on customer service, chat, and email support, and fraud detection, where attention to detail and accuracy are essential. I’m comfortable handli…
I’m a Payment and Fraud Specialist. Monitor fraud detection systems and investigate suspicious activity or transactions. • Expertise in answering through email and chat support. • Knowledgeable…
I worked in the customer service field for 9 months and I want to enhance the skills I acquired from those into helping employers who are in need.
I’m a dedicated and quality-driven professional with strong experience in Quality Assurance and Subject Matter Expertise. My passion lies in ensuring accuracy, consistency, and excellence in every pro…
Dynamic Client Relation Specialist at with a proven track record in relationship management and technical communication. Committed to translating technical concepts into accessible solutions. Experien…
Detail-oriented and resourceful professional with a diverse background in administrative support, fraud investigation, and customer service. Skilled in multitasking, problem-solving, and maintaining…
A data-driven Fraud Risk Analyst with a proven track record in the information technology and consumer services industries. Possesses strong analytical and technical skills in fraud detection and inve…
Fast-learner, Hardworking and able to multi-task Decision making : ability to make decisions quickly and efficiently Collaboration : able to work well with others Ability to work under pressure and…
Customer Relations and Customer Service Professional with more than 10 years of dedicated experience in handling and resolving queries and concerns effectively and efficiently that drives both company…
Dedicated and detail-oriented professional with extensive experience in customer service, mortgage loan processing, and dispute and fraud investigation. - Customer Service Representative: Demons…
I have 9 years of BPO Experience and 1 year as a Data Analyst in Aircraft Maintenance (OFW), I am looking for a work-from-home setup job. During my years of experience, I’ve handled complex roles and…
Dear Hiring Manager,I hope you're doing well. I'm writing to apply for the position. I have experience in customer service, order processing, and fraud analysis, handling calls, chat, and email across…
I have almost 2 years of experience in BPO Industry particularly providing customer care support, admin services and basic accounting/bookkeeping management into 3 different accounts across the globe.…
Dynamic Operations Specialist with expertise in Trucking Insurance, Medical Billing, and Mortgage Auditing. I bridge the gap between technical administration and client relations, utilizing tools like…
I’ve worked as a frontline customer service for 5 years in an international account ( Credit Card ) and worked as fraud detection agent for 1 year. Currently working in a Prescription Drug Plan or Par…
To be part of a company where I can have more growth and learning and also provide excellent work to customers and clients.
"As a detail-oriented and highly organized professional, I am seeking a position that integrates both data entry and customer service responsibilities. With a strong foundation in typing skills and a…
Ensures program performance is achieved ethically, free from manipulation or fraud. It involves conducting audits, monitoring transactions, and analyzing data to detect anomalies and patterns of fraud…
Account Management Rapport Building
I am a detail-oriented banking professional with over seven years of experience. I have experience working in customer service, sales, technical support and sanctions governance, and correspondent ban…
I am capable of working under pressure and effectively assisting diverse customers. I have experience as a Customer Service Representative and possess skills in handling financial accounts. I am a ded…
Experienced Customer Service Representative skilled in email support and live chat, with a proven track record in fraud analysis and moderation. Adept at handling customer inquiries, resolving issues…
I’m a seasoned BPO professional with over 4 years of experience delivering top-notch customer support, effective debt collections, and efficient dispute resolution for international clients. I special…
Experienced Customer Service Representative with a proven track record in managing high volumes of calls and ensuring compliance with industry regulations. Demonstrates strong analytical and critical…
With over 5 years in the BPO industry, I’ve successfully handled a diverse range of accounts—from retail and telco to technical support, accommodations, and fraud analysis. My adaptability and custome…