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Accomplished financial services professional with 16+ years of experience in credit risk assessment, fraud prevention, payment reconciliation, and client support in both banking and fintech environmen…
I am a hardworking and adaptable professional with over 11 years of experience in customer support, fintech operations, and technical service roles. For more than 3 years, I worked at Coinbase Philipp…
Reclaim Your Time & Focus on Growing Your BusinessYour Go-To Executive Virtual Assistant | Organized, Reliable & ProactiveHelping busy executives and entrepreneurs stay organized, supported, and focus…
I have over 10 years of experience in customer service with satellite tv, life insurance and ecommerce businesses. I specialize in email, chat support, data entry, KYC, compliance, AML and fraud detec…
Customer Service Professional with almost 20 years of experience supporting customers in retail, telecommunication, banking and transportation environments. Seeking to transition into a Remote Custome…
Dynamic Customer Service Representative with a proven track record of delivering exceptional support and building strong client relationships. Experienced in handling inquiries, resolving issues, and…
Experienced Executive Assistant supporting senior leaders and partners in a global accounting firm, with over a decade in customer service. Backed by a strong hospitality background, I bring a proacti…
As a customer service representative, I have high regards in active listening, effective communication, problem-solving, empathy, and patience.
I have 5+ years of experience in the BPO industry, mostly in Quality Assurance, Fraud Analysis, and Logistics.I'm used to handling repetitive, detail-heavy tasks and I take pride in getting them done…
I am a patient and detail-oriented professional with seven years of BPO experience in customer service, email support, and fraud analysis. I excel at assisting customers, resolving concerns, and ensur…
Hi! I’m Joy, a reliable and detail-oriented Virtual Assistant with a background in customer service and administrative support. I have experience handling customer inquiries, email and chat support, a…
Results-driven Executive Assistant, Operations Administrator, and Senior AML Compliance Specialist with 10+ years of experience supporting executives, managing operations, coordinating remote teams, a…
Dedicated and customer-focused professional with over three years of experience in customer service, handling travel, healthcare, and telecommunications accounts. Skilled in using reservation systems,…
I am a Certified Public Accountant with experience in financial and internal audit. I have a 4 years experience as Customer Service Representative with voiced and non-voiced tasks.
I’m a writer-at-heart with a business-school brain and over a decade of experience leading community operations, marketing initiatives, and customer-facing programs. While my roots are in storytelling…
Experienced professional with a background in risk compliance, customer service and accounts receivable. Currently working at Accenture where I handle tasks requiring attention to detail, accuracy and…
I help organizations protect their bottom line and streamline workflows by combining technical expertise with deep-dive risk analysis to resolve complex operational challenges.
Results-driven professional with over 6 years of experience in the BPO industry, specializing in customer service, dispute resolution, and risk analysis. I have worked as a Trainer, Point of Contact (…
A motivated and detail-oriented professional with strong experience in customer service, technical support, and fraud analysis. I hold a Bachelor’s Degree in Education, which has strengthened my commu…
Hello, good day.My name is Narella C. Rebullar, a Licensed Professional Teacher with cross-functional experience in healthcare, financial services, and education. I have handled dental and medical acc…
I am an operations and dispute management professional with experience in handling payment chargebacks, transaction investigations, and ecommerce support processes. I specialize in reviewing disputes,…
An individual who is passionate about taking on new challenges and continue learning and growing.
I built my foundation working for AT&T, Telus, Microsoft, and Uber—roles that strengthened my communication, clarity, and ability to understand people. After transitioning to Springfund LLC and moving…
With extensive experience working closely with senior management both remotely and in person, I have honed my skills in collaboration, task delegation, and strategic problem-solving. Adept at organiz…
I am a versatile professional with a decade of experience spanning Fraud Analysis, Customer Escalations, and Administrative Support in high-pressure international environments.My background is built o…
Dynamic professional with diverse experience in sales, customer service, technical support, and administration. Skilled in B2B/B2C lead generation, appointment setting, and consultative selling, inclu…
Quality Assurance Consultant | Over 15 years of BPO Experience in customer support, tech assistance and quality control | 10+ Years in Process Improvement, Call Monitoring & Performance Optimization |
With over 7 years of hands-on experience in mortgage loan processing and finance banking, I have mastered mortgage loan set-up, fraud mitigation, and post closing audit preparation. I managed final re…
As a dedicated individual who is new to remote work, I pride myself on accuracy and efficiency. I am looking to provide high-quality data entry and administrative support. I have experience managing d…
I am a reliable and detail-oriented Virtual Assistant with experience in customer support, operations, and administrative work. I take pride in everything I do and give my full effort to every role I…
I am a detail-oriented Bookkeeper with hands-on experience using QuickBooks Online through simulated business accounts. I am skilled in bank reconciliation, data entry, accounts payable and receivable…
Results-driven professional with experience in customer service and fraud investigation, skilled in handling customer concerns, reviewing suspicious transactions, and maintaining account security. Str…
I am a dedicated and results-driven Customer Service Specialist. I have honed my skills in handling customer inquiries, resolving issues promptly, and ensuring high levels of satisfaction. My expertis…
Detail-oriented professional with 8+ years of experience in non-voice roles spanning document verification, e-commerce administrative operations, fraud investigation, and customer support. Known for s…
Content Moderator l Trust Safety Specialist l Verification Specialist l Data Entry Specialist l Content Creator and Curator
Hi, I’m Macrina.I’m an Executive Assistant with over 9 years of experience in customer service, fraud analysis, and team support, including working with American Express and Capital One.I specialize i…
Operations & Quality Assurance| Fraud Prevention| Cross-Industry Expertise (Real Estate, Healthcare, Telecom) Compliance-Driven Operations Specialist | Fraud Risk Mitigation • QA Oversight • Provider…
I am a Real Estate & Property Management Virtual Assistant with 10+ years of experience supporting real estate, hospitality, and service-based businesses. My expertise includes tenant coordination, le…
With experience as a Liaison Officer, NDIS Compliance Assistant Team Leader, and Fraud Analyst, I have a proven track record of managing customer inquiries, resolving disputes, and ensuring accurate v…
In my 5 years in working as a CSR, I have experienced handling calls, chats, and emails. I have also experienced handling a team. I can multi-task and have a knowledge in microsoft excel.
A freelance virtual assistant who is proficient in handling ,data entry, and customer assistance. Passionate Customer Service Representative with 7 years of experience. Committed to excellent client s…
A highly experienced Customer Support and Fraud Dispute Specialist with over 18 years of expertise in customer service, complaint resolution, and escalations. Skilled in handling fraud disputes, charg…
I have worked as a Senior Fraud and Subrogation Specialist for the last 7 years in the healthcare industry. My last job was at OPTUM formerly known as UnitedHealth Group, where I was responsible for a…
Operations Supervisor | Risk Management Expert | Fraud Prevention Specialist With over 9 years of experience in operations management, risk analysis, and fraud prevention, I bring a wealth of expertis…
A reliable, detailed,-oriented professional who thrives in high pressure organization, delivers accurate results and upholds compliance while ensuring customer trust.
Customer support and financial services professional with inbound and outbound calls experience in fraud detection, KYC verification, credit card account management, and healthcare collections. Recogn…
Digital Marketing Operations & Client Support Specialist with 7+ years of experience in fraud analysis, dispute resolution, customer support, and marketing coordination. Experienced in handling fraud-…
Hi! I’m Mariah, a detail-oriented Virtual Assistant with 4+ years of experience in property management, guest communication, executive assistance, and short-term rental operations.I specialize in help…
I am a Medical Virtual Assistant providing administrative and revenue cycle support to US-based healthcare providers. I assist with insurance eligibility and benefits verification, prior authorization…
Adaptable and resourceful professional with a strong background in KYC analysis, fraud investigation, and legal support. Known for keeping things organized and moving, whether it’s managing inboxes an…
Detail-oriented and reliable VA with a background in fraud and dispute resolution, customer support, and admin tasks. Skilled in handling chargebacks, data entry, email management, and research. Quick…
Fraud Risk and Compliance Monitoring SME
Hello there! I am a dedicated professional who studied Bachelor of Science in Business Management Major in Human Resource Management. I excel at excellent customer service, have a keen eye for details…
With over 10 years of experience in customer service and dispute resolution, I specialize in helping businesses navigate complex issues with PayPal and Shopify, including chargebacks, account limitati…
I am a dedicated and customer-focused professional with extensive experience in customer service, claims support, and client relations. I have a strong background in handling customer inquiries, resol…
Hi! I am an experienced Fraud Analyst in a financial account. I am a pioneer agent and been investigating frauds for 5+ years. My task includes checking balance, fraud trans, updating credit score and…
I have extensive background in customer support through phone, chat, and email, effectively managing high workloads while delivering excellent service. I’m experienced in handling multiple tasks, ensu…
Operations and support professional with 10+ years of experience across crypto services, fintech, payments, and regulated financial environments. Currently at Unlimit, supporting 2,000+ crypto use…
Seasoned customer-focused professional with extensive experience resolving account issues, managing billing inquiries, and providing exceptional customer support in fast-paced environments. Recognized…
I bring my expertise in client relations, sales support, financial services and technical troubleshooting. I have handled high-volume inquiries across phone, email, and chat and consistently exceeded…
Detail-oriented Administrative Specialist and Computer Science graduate with a diverse background in marketing support, recruitment logistics, and fraud escalation systems. A systems-focused professio…
Customer Support Specialist (Voice & Non-Voice | Healthcare & Financial) with experience handling billing inquiries, dispute-related concerns, and fraud support questions. Skilled in inbound calls, ac…
Hi, I’m Mhaxine a dedicated customer support professional with 4+ years of experience handling customer service, fraud review, order processing, and back-office support.I help businesses deliver excel…
I am seeking a good opportunity using myqualifications, skills, and background inthe job to gain your maximumsatisfaction.
Work Experience Virtual Assistant - May 2023 - June 2025Operations Coordinator | E-commerce (Supply Chain and Production Specialist)Production & ProcurementManage POs from creation to delivery, ensuri…
Results-driven Virtual Assistant with over 11 years of experience in customer service and financial support, specializing in handling client communications, data management, and administrative tasks.…
High-performing Customer Support Specialist with over 3 years of experience navigating complex, high-stakes environments. I specialize in the intersection of technical troubleshooting and financial co…
Are you an employer seeking a versatile Filipino freelancer who can offer a world-class customer service for your business? Do you like to work with a self-starter individual who is meticulous and ind…
Excellent Communication Skills (Verbal & Written)Well-versed in creating General Office CorrespondenceExcellent Organization, Decision-making SkillsGeneral Office AdministrationAdvanced Computer Knowl…
Detail-oriented professional with extensive experience in Client List Screening, Fraud Prevention, Claim Processing and Financial Risk Assessment. Proven ability to detect fraud transactions, conduct…
I am an experienced Customer Service Representative with a strong background in chat, and voice support. I also specialize in administrative tasks such as data entry, email management, scheduling, and…
I am a results-driven Virtual Assistant with strong experience in customer support, fraud analysis, and business operations.I have handled high-volume customer interactions through chat and email, man…
I am a results-driven and detail-oriented professional with over 3 years of experience in the BPO industry, specializing in customer service, technical support, and fraud analysis. I am skilled in han…
Experienced Credit Authorizer with background in fraud detection, credit risk analysis, and transaction verification. Also gained experience as a Billing Clerk in hospital settings, assisting in patie…
Billing and Collections Specialist | Admin Assistant | CS Support Email | Management Specialist
I have experience in customer service, fraud analysis, and social media management/chat support. In customer service, I handled inquiries, resolved issues, and built strong relationships with clients.…
Hi, I am Dave! I have spent the last 4+ years doing the kind of work that doesn't leave much room for error like investigating complex transactions, spotting fraud patterns, disputing chargebacks, an…
Highly dedicated and reliable Insurance Verification Specialist with 5 years experience in US healthcare. Excellent communication skills with a high level of customer service experience. Provide quali…
Dynamic and detail-driven Fraud Prevention Specialist with over 3 years of progressive experience across customer service, fraud prevention, and verifications. Known for delivering above-and-beyond s…
Specialist with over 5 years of experience in client support, customer service, data entry, dispatching, and paperwork billing.Adept at managing high-volume tasks while taking care of customer inquiri…
In my experience as an Amazon Seller Support and Fraud Risk Analyst, I am confident that I am best in organising listings, recognising errors and fraudulent activity. I am also a fast-learner and very…
Excellent typing including speed and accuracy.Ability to multi-task managing multiple conversations simultaneously.Manage Customer time/responsiveness.Outstanding customer service.Create a meaning con…
Dedicated advocate with almost 2 years of expertise in customer service as a technical support, account security and claims representative as well as healthcare advocate. Consistently helped people of…
Experienced Insurance Virtual Assistant supporting US insurance agencies, brokerages, and financial advisors for over four years. Specializes in claims processing, policy documentation, CRM management…
I am a graduate of Bachelor of Science in Business Administration, Major in Financial Management, and I earned Latin honors despite being a working student. This achievement reflects my strong dedicat…
Multifaceted Customer Experience Leader | Insurance Sales Trainer | Global Support SpecialistI thrive at the intersection of customer success, sales leadership, and operational excellence—with proven…
Over 9 years of combined experience in Customer SupportI've started as an Agent, but went on to be given more important responsibilities by my clients due to my performance. By the end of my last tenu…
Analytical, detail-oriented, and experienced professional with broad understanding of business execution, operational and compliance risk, stakeholder management, administrative support, and customer…
Customer-focused professional with 2+ years of CSR experience specializing in multichannel support, dispute resolution, and customer satisfaction analysis. Proven track record in handling high-volume…
I am a former branch marketing officer at one of the leading banks in the Philippines. I have 13 years of retail banking expertise, focusing on customer onboarding, account relationship management, m…
9 Years call center experience supporting different line of business and industries. 1 Year Va experience as Outbound Sales Representative.
I helped financial institutions combat fraud by applying data analytics and SQL-driven solutions to detect anomalies and reduce risk exposure, leading to faster investigations and stronger compliance…
Experienced in Client Success, Operations, and E-CommerceHi, I’m Faye! With years of experience in client success management, operations, and customer service, I specialize in building lasting relatio…
With over 10 years of diverse experience in administrative support and customer service, I’m here to streamline your operations and support your business goals effectively. As an Information Technolog…
Experienced Fraud & Risk Analyst with a Strong Background in Customer Experience and Sales. Results-driven professional with over 6 years of experience in customer service. Over 3 years in fraud detec…
I'm an experienced tech-savvy social media manager and customer service representative with good typing skills. I also have experience in web development for a year, fraud analyst for almost 2 years,…
I have a great deal of experience handling financial accounts and helping clients with their online banking requirements. My areas of expertise include answering questions, resolving problems, and ens…
I am a dedicated Virtual Assistant with 7 years of experience in the BPO industry, specializing in customer service, plus hands-on experience in logistics support. I am proficient in Microsoft Office,…
Responsible for verifying customer identities, conduct risk assessment, monitoring transaction to ensure compliance with anti-money laundering (AML) and other financial regulations.
I am an E-commerce Operations Specialist with 2+ years of hands-on experience supporting US-based TikTok e-commerce operations, specializing in buyer dispute resolution, seller protection, and creator…
Diligent and adept professional with a robust background as a Team Leader, Billing and Fraud Administrator, and Sales and Customer Service Representative. Demonstrates exceptional customer service, le…
I help busy healthcare providers reclaim their time by managing the "front desk" from afar. With a background in medical data entry and appointment coordination, I ensure that every patient feels hear…
Hello there, I'm Rhealiza from the Philippines. I have 10+ years of experience in account management, billing, customer support, and technical troubleshooting, with 4+ years working remotely with glob…
I have four years of experience in contact centres, specializing in customer service, fraud prevention, and claims for international financial accounts. Additionally, I possess basic proficiency in ph…
Experience in the BPO industry handling calls, managing escalations, emails, and ensuring fraud security. Successfully handled over five thousand calls, demonstrating strong communication skills and e…
Hi! I’m Cess, a detail-oriented professional transitioning into a Virtual Assistant role, bringing over 5 years of experience in customer support, client communication, and account management for inte…
I have an extensive experience in Customer Service, Data Entry and Analysis, Fraud Prevention, MS Office and Google Office Applications and Quality Assurance. I also have experience in Schedule Manage…
Consistently delivers results and meets deadlines. Known for my strong work ethic. Excels in following my superiors' guidance while bringing a proactive attitude to my projects. Reliable and detail-or…
> I know basic amadeus commands > I am familiar with salesforce
I am a dedicated and detail-oriented Customer Service Professional with strong experience handling multiple tasks in fast-paced environments. I have provided high-quality support through phone, email,…
Payout payment analyst in an e-commerce account and specialist in kyc investigation
A results-driven BPO professional with one year of experience in customer support and merchandise sales. A natural leader with strong communication skills, known for being trustworthy, hardworking, an…
I would describe myself as a problem-solver, has keen attention to detail, empathetic, and upholds integrity. In addition, I want to be known as someone who takes accountability of their own actions.
An experienced accountant with expertise in financial reporting and analysis, general accounting, bank reconciliations and day to day recording. With knowledge in data analysis, as well as a Quickbook…
Seasoned Freelancer with a strong background in data annotation and quality assurance. Recognized for effective leadership in guiding teams to deliver high-quality results. Proven expertise in ensurin…
Experienced Virtual Assistant with a strong background in back-office operations and fraud investigation Proven focus on accuracy, attention to detail, and data confidentiality Former Back Office Frau…
STRENGTHS:1. Property Manager for Short and Long Term Rentals for over 3 years.2. A Product expert and a Team Leader managing property managers for over 3 years.3. Knowledgeable with multiple CRMs (Ai…
Detail-oriented professional with a strong background in fraud analysis and customer service. Experienced in reviewing complex data, identifying risks, and implementing solutions to enhance security.…
I partner with e-commerce brands, healthcare practices & service-based companies that need a reliable, detail-driven Virtual Assistant to support daily operations, maintain compliance, and keep intern…
Customer service is not just what I do. It is what I have built my career on.With 7+ years in BPO and financial services, I specialize in handling high-volume tasks with accuracy and professionalism.…
Chargeback Analyst with over six years of experience handling dispute management, fraud investigations, and representments across e-commerce, gaming, and digital product industries. Skilled in analyzi…
I specialize in providing comprehensive administrative and personal support to help busy professionals streamline their tasks and focus on what matters most. With a strong background in customer servi…
Experienced and detail-oriented professional with a strong background in customer support, chat moderation, KYC (Know Your Customer), and anti-fraud analysis. With a proven track record of delivering…
Have you been looking for a personal virtual assistant? Why should you select me as a personal virtual assistant? I am a dedicated virtual assistant meticulous professional with extensive experience i…
Analyzing risk, enforcing policies, and protecting IP
I have several years of experience in customer service, player protection, and risk-related roles with Entain Group. My work involved investigating customer accounts, monitoring suspicious activity, s…
To be part of your company’s well-rounded and competitive analysis, who values quality services, liability, and business entity. To apply all the skills, I learned from my experience and rendered ser…
I once work in a Financial Account as an Account associate for over a year where I help clients with managing financial accounts, reviewing their transactions and helping them with their disputes and…
Hi, I’m Wendy.I’m a customer support specialist with experience in fraud and dispute handling, where I manage customer concerns, investigate transactions, and resolve issues efficiently while maintain…
Customer Service Associate II – 2 years of experience providing excellent customer support and resolving inquiries efficiently.Trained Professional Medical Biller & Coder – Skilled in medical billing,…
Operations Virtual Assistant | Data Quality, Fraud Detection & Business Admin SupportI help businesses maintain accurate systems, prevent costly errors, and improve backend operations.With nearly 3 ye…
7+ years in customer service, tech support, and fraud investigation. Skilled in problem-solving, billing resolution, and delivering top-notch customer experiences in telecom, and finance. Fast, adapta…
I have worked as a (voice) CSR for more than 8 years now. I have represented a debit card company, a credit card company and a telecommunications company serving US based customers. I am always open f…
I have experience in working as a collections specialist, customer service representative, fraud analyst, and as a credit analyst.
Highly organized and adaptable professional with over 10 years of experience in client service, fraud analysis, banking operations, and customer support. Skilled in handling administrative tasks, mana…
Communication Skills - both verbal and written communication.Technical Skills -proficiency in using specific software - MS Word, Spreadsheet, Google drive and Google docs.Typing Skills - 50wpmComprehe…
Experienced working at a fast-paced environment, demanding strong technical, organizational and interpersonal skills. Customer, results and goal oriented. Motivated, hardworking, reliable and producti…
• Customer Service Representative / International Account / Inbound and Outbound Calls / Email Support (3 years) -Financial Account -Travel Account / Hotel and Reservation Booking-Fraud Analy…
Licensed Professional Teacher with experience in customer service, account management, and fraud detection. Former Telco Customer Service and Senior Fraud Representative skilled in technical support,…
I have experience working in different financial jobs and recently trained to become a virtual bookkeeper. I learned how to do bookkeeping using QuickBooks and other tools. I'm good at keeping things…
A versatile professional with expertise in data analysis, video editing, and risk & fraud analysis. Skilled in interpreting data, creating engaging visual content, and identifying fraudulent activitie…
A Strategic Marketing & Communications Professional with 6 years of cross-industry experience in the agriculture, information technology, and advertising sectors. Skilled in developing and executing d…
With 15 years in banking and current experience as a remote Executive Assistant to a CEO, I specialize in keeping operations organized and communication seamless. Skilled in inbox management, scheduli…
I bring strong customer service experience from the BPO industry, with a proven ability to handle inquiries, resolve issues, and deliver excellent client support. I am now transitioning into a Virtual…
I’m a dedicated professional with strong experience in customer service and medical scheduling, assisting patients with their doctors’ appointments and ensuring smooth communication and care coordinat…
I help businesses generate qualified leads and secure appointments through high-volume cold calling.I have hands-on experience making 150–200 calls per day using dialers, confidently handling gatekeep…
Dedicated and detail-oriented Sales Representative with 3 years of Business process outsourcing experience. Excel at prioritizing, completing multiple tasks simultaneously and following through to ac…
Hi! I’m Princess Villote, a dedicated Customer Support and Fraud Monitoring Specialist with over 3 years of experience in the iGaming industry. I specialize in delivering seamless customer experiences…
Highly motivated and adaptable professional transitioning into the Virtual Assistant field. Experienced Customer Support Specialist and Safety Investigations Specialist with over 14 years of expertise…
I am a voice-based BPO professional with hands-on experience in customer support, outbound sales, telemarketing, and lead engagement. I have worked in fast-paced call center environments handling high…
Resourceful and results-driven Marketing and Customer Experience professional with over 10 years of experience across marketing strategy, e-commerce operations, customer service leadership, and digita…
Customer Service, Technical Support, Collections Specialist, Banking and Finance, Internal Audit
A results-driven professional with over 10 years of comprehensive experience in both pre-detection and post-detection processes within Customer Protection. Recognized as a consistent top performer, I…
Only the right attitude can pull off a certain project! I am a passionate, dependable, and Thrilled to be in a new demographic workspace.Previously, I worked as a Customer Service Representative/Analy…
Hello there! Thank you for checking out my profile. If you can see no VA experience yet, that is because this is my first time trying to apply in VA after 11 years working in BPO in different campaig…
I'm a goal-oriented Computer Engineer specializing in technical virtual assistance, workflow automation, and system optimization. Experienced in building scalable, results-drivenautomations that minim…
Experienced Operations Specialist and Customer Service with a solid background in administration, sales, and client support. Skilled in resolving complex issues, streamlining workflows, and consistent…
I have over 13 years of customer service experience, during which I’ve handled a wide range of inquiries including billing concerns, technical support requests, plan or service questions, chargeback s…
Overseeing daily operations, optimizing performance, and driving strategic business growth.
Experienced Customer Service Representative with 2.5 years in fraud investigation under a financial account and nearly a year in product support for Amazon. Currently pursuing a degree in Computer Sci…
Feeling buried under customer inquiries or struggling to keep up with sales conversations? I’ve got you covered. I specialize in managing chat and email support, handling client communications with pr…
I have almost 8 years of experience in customer service and support roles from different industries including financial services, e-commerce, telehealth, and digital banking. I’ve handled everything f…
I've been in the BPO industry for 3 years, and I know how to handle customers with my experience, and I'm willing to be trained if needed.
Results-oriented Finance Specialist with extensive experience managing International Financial Accounts. Proven track record in optimizing cash flow through strategic Collections and safeguarding asse…
I’m currently a Customer Service professional with experience in banking, publishing, and food delivery accounts, handling customers from the U.S., Canada, and Australia. Most of my background comes f…
Hi, I’m a Chargeback & Disputes Specialist with 6+ years of experience handling disputes from both issuer and acquirer sides.I’ve worked directly with Visa, Mastercard, and American Express systems, h…
SKILLSCommunication: Being able to answer questions, listen actively, and resolve conflicts.Problem-solving: Being able to troubleshoot and resolved issues based on proven research results.Adaptabilit…
My name is Rommel de Sagun from Batangas, Philippines graduated from Batangas State University with a degree in Hotel and Restaurant Management. Throughout my academic journey, I developed a strong fo…
Overseeing and coordinating the work of others in an organization, ensuring that the organization's goals and objectives are met while addressing the needs and concerns of employees
I help businesses handle customer support, admin tasks, and daily operations so you can focus on growth.I have over 5 years of experience working with companies like Concentrix and TTEC, supporting te…
Detail Oriented and Result-driven Virtual Assistant with strong organizational skills and proficient in Google Workspace, Canva, and AI tools including ChatGPT. Seeking an entry-level Virtual Assistan…
Results-driven Fintech Subject Matter Expert with extensive experience supporting digital financial products, payment systems, and customer-facing platforms. With a strong background in process analys…
Hi! I am Danielle, a Content Moderator and Trust & Safety Specialist with over with over 3 years of experience supporting US-based online platforms. I help businesses maintain platform quality, protec…
I bring over fifteen years of customer service experience, handling complex issues across multiple industries including iGaming, banking, sales, billing, fraud prevention, and health insurance. Skill…
A detail oriented and very friendly co-worker A very intelligent person with interests of being a social media manager.
I am a highly adaptable and results-driven professional with over 10 years of experience in customer service, technical support, B2B sales, fraud analysis, and executive assistance. My background span…
Hi, I'm Vania – Your Fraud Investigation, , Disputes, Admin Assistant and Customer Support. Are you looking for a dedicated, detail-oriented professional who can support your business in fraud risk i…
To leverage my 2 years of experience in content moderation, risk investigation, and email support in a Virtual Assistant role. Committed to applying strong organizational and analytical skills to mana…
Monitoring Transactions: Regularly review and analyze account usages patterns, call records to identify potential fraudulent activities, financial transactions, online activities and account behaviors…
Detail-oriented and adaptable professional with strong experience in fraud resolution, customer service, technical support, and logistics coordination. Skilled at handling complex issues, verifying in…
Analyzing interactions between chatbots and users
Results-driven Operations and Escalation Specialist with 10+ years of experience in financial services, collections, and customer operations, including tenure at Wells Fargo. Proven expertise in handl…
Versatile and results-oriented professional with extensive experience in customer service, technical support, and fraud prevention for leading U.S. companies in telecommunications, technology, and ban…
I’m a Virtual Assistant with 3+ years in BPO customer and tech support. I specialize in PCI-compliant billing, inbox management, and troubleshooting. I’ve worked full-time remote on US EST hours with…
Experienced professional with a strong background in customer service, operations, and administrative support. Currently an Executive Virtual Assistant, providing expert calendar management, communica…
Five years of experience in customer support, risk management, and compliance. Currently at Uber, I handle complex cases involving fraud and safety, developing strong analytical, decision-making, and…
Customer Service and Fraud Operations Specialist with over 7 years of experience in banking and BPO environments, specializing in high-volume customer support, fraud investigation, payment and billing…
I’m a reliable and detail-oriented professional with experience in customer support, e-commerce operations, and virtual assistance. I enjoy helping businesses run smoothly, managing orders and invento…
Logistics Officer, Customs Processor, Customer Service Representative
I have experience in customer service and customer relations. I previously worked as a Customer Relations Personnel where I handled product sales, order processing and monitored deliveries. I also wor…
Extensive experience in disputes and investigations with Inventory management experience, customer service professional trained in taking escalation calls
Results-driven Executive Virtual Assistant and Operations Support Professional with extensive experience in legal coordination, real estate support, customer service, account management, and remote op…
Customer Service and Fraud Prevention Specialist with 8+ years of experience in email, chat, and call support across consumer goods and services. Skilled in fraud detection, loss prevention, and accou…
A dedicated and highly skilled Customer Service Representative and Fraud Detection Specialist with 4 years of proven experience in the BPO industry. I bring a strong commitment to delivering not just…
+1 year and 11 months as a digital fintech fraud analyst, +8 months of experience in inbound/outbound reservation calls for a healthcare account, and also completed a 4-week training VA course through…
I have work experience in Customer Service for 3 years I respond to customer's request inquiries quickly, proficiently, and professionally while meeting specific quality expectations.I also believe my…
Hello there, I'm Khimberlie Mae from the Philippines. I have over 5 years of experience handling inbound and outbound calls across customer service, technical support, fraud and risk management, and U…
BPO professional with experience across Customer Service, Subject Matter Expert, and Operations Supervisor roles. Skilled in delivering excellent customer support, leading teams, and driving operation…
Detail-oriented and highly organized Healthcare Virtual Assistant with 3+ years of experience in administrative support, data management, and customer service — including hands-on expertise in U.S. me…
With 10 years (5 years as a team leader) of experience in the BPO industry, I bring a strong track record of exceeding KPIs, improving customer satisfaction scores, and contributing to team success. T…
I have 3 years of experience as customer service representative in Teletech, so i have the positive attitude when it comes to dealing customer and determination to provide quality at work. I have 7 y…
As a chat support representative, I excel in providing prompt and effective assistance to customers, resolving their issues with patience and professionalism. My strong communication skills and empath…
Adaptable and results-driven professional with extensive experience in fraud analysis, quality assurance, and team leadership. Skilled in identifying risks, improving operational processes, and ensuri…
Customer Service Support | Fraud Analyst| FinTech| Finance Support
I am a detail-oriented professional with experience in fraud analysis and sales funnel optimization, helping businesses both protect revenue and increase conversions.As a Fraud Analyst, I specialize i…
I’m a Remote Operations & Administrative Support professional with 5+ years of experience helping international clients across the U.S. and Europe run their businesses smoothly and securely. I special…
I've been working with financial institutions for 8 yrs already as customer service representative, dispute and fraud specialist. Just send me an email if you need my CV for more detailed profile
Who I AmI’m an e-commerce and customer support specialist with hands-on experience inbuy-and-sell (sneakers via StockX/Alias/GOAT and bicycle parts), running my ownShopee store, and working in BPO as…
Dedicated and detail-oriented Customer Service Professional with a strong background in fintech and international remittances, specifically supporting the high-stakes environment of global money trans…
PROFESSIONAL SKILLS:- Virtual Assistant – Administrative & Client Support- Customer Service, Technical, Sales, Billing, and Retention Support- Fraud Analysis & Security Operations Supervision- Calenda…
I am a highly motivated and results-driven professional with extensive experience in the BPO industry. Throughout my career, I have demonstrated a passion for claims investigation, compliance audit, c…
I'm exploring a way to expand my knowledge, refine my skills and enhance my communication. I'm interested in Customer Service / Virtual Assistant Role as it allows me to maintain outstanding external…
Detail-oriented Virtual Assistant with experience in data entry, customer service, and social media management. I help businesses stay organized by maintaining accurate records, managing inboxes, and…
I am a Trust & Safety Senior Specialist with over 10 years of experience in content moderation, risk analysis, platform integrity, as well as chargeback and dispute management. I bring a strategic min…
As a fraud analyst, I assist clients on monitoring their accounts such as reviewing account activities, checking for any fraudulent transactions, and safeguarding their accounts by filing a fraud repo…
I’m a detail-focused and adaptable professional with hands-on experience supporting financial clients in the US, UK, and ANZ. Previously, at Teleperformance, I managed diverse customer inquiries inclu…
With a total of 7 years of dedicated experience as a Customer Service Representative and Fraud Specialist. Call handling, problem resolution, multitasking, data analysis, calendar and email manageme…
I've been in the industry of Customer service for more than a year now and I've learned a lot on how to handle different types of customers that came from different walks in life.I can say that I am f…
I’m a friendly and reliable Customer Service Representative who enjoys helping people solve problems. I stay calm under pressure and work quickly to find solutions, making sure customers feel heard an…
Financial Solutions Specialist | Client Relationship ManagementDedicated to helping individuals and businesses navigate complex financial landscapes. With a focus on wealth protection and investment g…
Integrity
I have been in a call center/BPO for 16 years in a financial and insurance account. Seeking an opportunity to have growth as a freelance virtual assistant.
Extensive experience in customer support. Handled personal and business accounts - savings, checking and credit cards. Exposure in handling billing dispute, fraud concerns and security issues.
Results-driven and dedicated Customer Service Professional with over five years of experience in customer support, fraud prevention, and technical service across global accounts such as DoorDash, Dell…
Dynamic individual with hands-on experience in data entry and a talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new a tasks. Known for adaptability,…
Communication skillsComputer skillsCustomer service skillsInterpersonal skillsLeadership skillsManagement skillsProblem-solving skillsTime management skills
Helping others has always been important to me, and my nearly eight years in customer service have strengthened my ability to handle different situations effectively. I am eager to grow professionally…
Experienced Content Moderator with over 3 years of experience ensuring online content complies with platform policies and community standards. Skilled in reviewing content with accuracy, strong attent…
Hi, I hope you're having a great day! I am looking for potential clients I can work with in terms of administrative tasks or any customer service-related work. I have 13 months of experience with cust…
I am a Psychology graduate with internship experience in both clinical and human resources settings. My background includes hands-on experience in employee timekeeping, recruitment, onboarding, and co…
Customer Support, Technical Support, Data Entry, Administrative Assistant
Need someone who can handle customers and protect your business at the same time? That’s where I come in.With almost 5 years of experience in Customer Support and Fraud Analysis, I’ve helped businesse…
Hi! I’m a versatile and detail-oriented professional with solid experience in fraud analysis, chargeback handling, administrative support, and customer service. With a strong background in e-commerce…
I am an efficient and detail oriented Risk & Fraud Analyst with a solid background in managing high risk accounts, identifying and mitigating financial discrepancies, and ensuring compliance within fa…
I can gather data using spreadsheets. And also, I can do some tasks that can help to our client to lighten their task, such as answering inquiries with their business transactions. Also, I have an exp…
Client Care and Administrative Support Specialist with 6+ years experience in customer service, scheduling, records management, and front desk operations. Skilled in appointment booking, multi-line ph…
Results-driven professional with hands-on experience in fraud analysis, transaction monitoring, and customer account investigations within the financial industry. Skilled in identifying suspicious pat…
A versatile and results-oriented professional with 9 years of experience in the contact center industry and 4 years as a freelance Virtual Assistant, bringing extensive expertise across customer-facin…
With over 21 years of experience in fraud operations and customer service, I specialize in developing effective strategies that enhance security and streamline processes. As a Fraud Operations Frontli…
Reliable and detail-proented professional with strong experience in customer service, technical support, accounts payable and fraud prevention. Skilled in appointment setting, travel and expense coord…
I have expertise in customer experience and customer service with soft sales techniques. I also focused on fraud prevention, kyc and regulatory compliance line of business in my previous companies I w…
I’m someone who takes pride in being detail-oriented and reliable, especially when it comes to fraud detection and risk assessment. In my previous roles with Remitly, HSBC, and Concentrix, I gained so…
I am a results-driven professional with a diverse background spanning 7 years of experience in customer service, technical support, sales, and specialized leadership in Trust and Safety as an account…
I am an articulate, confident person who relishes challenges and working under pressure. My greatest strengths are my research, communication and writing skills.
Versatile Executive Assistant skilled in data management, reporting, and calendar/email coordination. Experienced in backend operations, special projects, and streamlining workflows to improve efficie…
I analyze claims, gather evidence, and use card network rules (Visa/Mastercard/AMEX) to resolve disputes in compliance with regulations like Regulation E or Z within strict regulatory timeframes. I r…
Customer Operations with 8+ years of experience supporting SaaS, telecommunications, and e-commerce platforms across US, ANZ, and EMEA markets. Experienced in fraud detection, customer escalations, d…
Experienced and diligent Compliance Officer with a strong background in regulatory adherence, risk mitigation, and data privacy. I specialize in ensuring that Terms & Conditions (T&C), Know Your Custo…
Customer Service | Fraud & Dispute Resolution | Admin Support | Fast LearnerI'm Nimbus, a customer service professional with experience in banking (fraud and disputes) and admin support. I used to han…
Customer service professional with 10+ years of experience inbilling, payment support, fraud operations, and technicalassistance. Skilled in handling customer inquiries, resolvingcomplaints, and manag…
Responsible for analyzing and resolving complex fraud scenarios across multiple systems and products
I am versatile hard-working individual who is very passionate at work. I strongly believe that excellent employee can achieve through our greatest desire to help and good work ethics.
A detail-oriented Dispute Compliance Specialist and proven success as a Customer Service Representative specializing in financial operations, transaction review, and customer support.I have over 12 ye…
A highly-rated customer-facing professional with 10 years of experience in demanding BPO environments across the retail, travel, and financial sectors. My background is rooted in exceptional service,…
SKILLS: Customer Service and Relationship Management with knowledge in Product, Sales, and Financial and Banking Operations. Are you looking for the best and experienced customer service representa…
Hi! I’m a Credit Manager, Mortgage Loan Processor, and Fraud Analyst with over 10 years of hands-on experience helping businesses minimize risk, approve qualified borrowers faster, and protect revenue…
Here are some of the skills I've developed over the course of my more than ten years in customer service:Customer serviceProduct knowledgeQuality focusProblem solvingDocumentation skillsResolving conf…
Results-driven with 13 years of experience in customer service and administrative works delivering high-quality work. Skilled in problem solving, communication and teamwork with a proven ability to me…
A high calibre professional who is able to effectively manage People and Processes. I can make a real contribution to the growth of any business and is an expert at giving clear direction and feedback…
I am a certified Phone Banking Specialist with hands-on corporate experience in handling deposits, credit cards, loans, and insurance accounts. I excel in delivering professional and accurate customer…
Detail-oriented Loss Prevention Investigator with hands-on experience at Panoptyc, specializing in CCTV monitoring, incident reporting, and detecting suspicious activities. Skilled in reviewing survei…
Customer Support & Fraud Prevention Specialist with 4+ years of experience in high-stakes, customer-facing roles. > 18 months in health insurance (back office + inbound calls) > Nearly 3 years as a…
Meticulous and proactive professional with over 9 years of experience in high-stakes corporate environments like JP Morgan Chase & Co. and ePerformax. I specialize in turning complex data into actiona…
Results-driven Customer Service Representative and Financial Fraud Analyst with proven experience reducing financial risk, resolving high-volume customer issues, and protecting business revenue in fas…
With 8 years of experience in customer service and business support, I have developed strong skills in communication, problem-solving, and teamwork. My ability to collaborate effectively and learn eff…
High-performing Professional with over 3 years of experience in the BPO industry, specializing in premium financial accounts and credit operations. Expert in processing credit card applications and pe…
I am a highly motivated team player with a degree in Information Technology. I have a bountiful set of skills and experience that I've been honing for the past 12 years. I started as Outbound Sales…
I am a goal-oriented and a high achiever who goes above and beyond to achieve great results.
Computer Literate (Microsoft Word, Internet research and e-mails)Strong communication skillsAbility adapts to difficult situationsTime and project managementFlexible
I am a reliable and detail-oriented Virtual Assistant who can work efficiently under pressure while maintaining high-quality results. I have strong organizational skills and make sure every task is co…
Highly motivated and detail-oriented customer support professional with a passion for delivering exceptional service in online environments. Experienced in handling a wide range of customer inquiries,…
Dedicated professional with over 4 years of comprehensive experience in customer service, excelling in financial and banking services specializing in risk and fraud management, loan applications/docum…
Graduated with a Bachelor's degree in Psychology from National Teachers College, integrating academic knowledge of human behavior into practical customer service and fraud prevention roles. My previou…
Business Development & Growth Strategist
Customer Service & Fraud Specialist with 4+ years combined experience in customer support. fraud prevention and account management. Skilled in email, chat, and phone support, transaction review and co…
I am a dedicated individual with strong interpersonal and intrapersonal skills, thriving in a collaborative and fast-paced environment. I valued commitment, time, equality, and teamwork.
As a highly skilled Customer Service expert in Sales and Marketing, I am confident that I would be a valuable asset to your team. Here are a few reasons why I believe I am the perfect candidate for th…
Detail-oriented and reliable Virtual Assistant with experience supporting global e-commerce and online platforms. Skilled in high-volume email customer support, appeals and account reviews, data entry…
Results-driven remote professional with 3+ years of experience in user verification, fraud detection, and community moderation. Proven ability to maintain data accuracy, enforce compliance policies, a…
Hi there! I'm someone who excels in customer service and thrives on new challenges. With several years of hands-on experience in customer support and a growing expertise in data entry and fraud preven…
Detail oriented professional with 5 years of progressive experience across Fraud & Claims Analysis, inventory forecasting, and Short-Term Rental services, with a strong focus on risk management and co…
9+ Years in Financial Services & Customer SupportMulti-Account Expertise: Banking, Travel, CollectionsConsistent Top Performer & Adaptable Team PlayerHere's how I can help you scale...CORE COMPETENCY:…
Skilled Fraud Specialist with years of experience with fraud detection, credit abuse analysis and document review.
Fraud Analyst handling inbound and outbound calls in a financial account, specializing in forgery and fraud case investigations. Also experienced as a Dispatcher coordinating schedules between custome…
Senior Risk, User Safety, and ALO Specialist with 3 years of FinTech BPO experience supporting Tier 1 operations and managing complex supervisory and managerial escalations. Experienced in payments op…
E-commerce Operation Support | Fraud Specialist | Fraud Analyst |Customer ServiceDispute & Customer Support SpecialistHi, I'm Angela from the Philippines. With 1+ years experience helping businesses s…
Hello, Thank you for visiting my profile. My name is Christian Marie, and I am a self-driven professional who is passionate about achieving results and continuously developing new skills. I have ext…
Result-oriented Business and Client Relation Manager with Five years of Managerial experience in Pawnshop & Remittance Company. Self- motivated with Strengths in supervising employees and promot…
A versatile virtual assistant with a background in security fraud prevention, marketing, psychology, and human resources management. My experience as a working student scholar reflects my dedication a…
Detail-oriented and results-driven professional with extensive experience in financial institutions, specializing in regulatory compliance, fraud investigation, and risk analysis. Proven ability to co…
Experienced in fraud operations and customer support, with a strong background in investigating suspicious activities, handling seller appeals, and resolving platform concerns. Led high-risk fraud inv…
**Customer Care Expert****Dedicated Customer Care Expert | Over 6 Years of Experience in Phone, Chat, and Email Support**Looking for exceptional customer care and seamless support? You've come to the…
Results-driven Video Surveillance Analyst with 4+ years in CCTV investigations, Quality Assurance, and experience as a Trainer. Skilled in analyzing footage, detecting discrepancies, and delivering a…
