SaaS

Focused, hardworking and results-driven. Ambitious, eager to keepgrowing and evolving in my career.Willing to develop new skills and abilities

Results-driven Software Engineer with over 4 years of experience in application support, automation, and IT service management across global operations (EMEA, APAC, US, AU, NZ). Adept at managing the…

• Over 4 years of experience in handling technical and software-related issues to provide effective, timely customer support and enhance system performance.• Expertise in providing Tier 2 to Tier 3 te…

With nearly 7 years of experience in customer service, including recent specialization in social media management, I offer comprehensive support across various communication channels such as phone, em…

I am a results-driven support services and client success professional with over 9 years of experience in customer service, technical support, escalation management, and team leadership within the BPO…

With a substantial background in startups within the SaaS environment, I have excelled in dynamic environments that prioritize adaptability and innovation. Thriving in roles where wearing multiple h…

I previously work on a full-time job for 8 years providing a customer service and other kind of support that is required. It may into technical, billing, or basic things such as navigation. Importantl…

I am working as an Operations Analyst for a US Based Company, assisting them with Revenue Projection, AR Collections and Income analysis. I also help with processing SaaS renewals, quotations and invo…

Looking for dependable remote IT support? I’m an experienced IT specialist and team lead with 10+ years in Tier 2 support — providing fast, reliable solutions for SaaS platforms, POS systems, and MSP…

Enthusiastic and results-driven customer support professional with expertise in tech support, quality assurance, and training. Proven track record of delivering high-quality service across multiple ch…

I’m a Sales & CRM Operations Specialist with 16 years of experience helping companies build predictable pipelines, automate sales and marketing, and close more contracts. I’ve worked across SaaS, Bus…

A highly motivated professional withexperience in administration, client support,customer service, and finance, dedicated todriving company growth. I excel in buildingstrong client relationships and h…

I’m a dedicated Customer Service Representative with a strong track record of resolving inquiries and delivering excellent service across multiple communication channels, phone and chat. I specialize…

Hi there! I’m a Customer Service Representative (Level 2) with experience supporting customers in the Australian electricity and gas industry. I help people with billing and payment inquiries, service…

I’m a Customer Service Manager with more than 10 years of experience leading support teams, resolving complex escalations, and improving customer operations across e-commerce and SaaS environments. I’…

Customer Service and Technical Support professional with experience in consumer, B2B, and healthcare support. Skilled in handling email and phone inquiries, technical troubleshooting, healthcare progr…

Hey there! I'm a Virtual Assistant, Social Media Manager, and CRM Automation Specialist helping businesses streamline workflows, boost productivity, and grow their online presence.With 3+ years of han…

Specializing in business process optimization through AI-powered SaaS automation, Marketing automation with GoHighLevel (GHL), Social media interation and automation.Zap, ChatGPT, Assembly ai, elevenl…

no skill summary

Actively participated in the monthly financial statement close process, ensuring accurate and timely closure. This involved reviewing monthly payroll, preparing accruals and journal entries, reconcili…

I help therapists, coaches, wellness entrepreneurs, and service providers simplify their business with automations, funnels, and seamless tech systems — so you can focus on your clients, not your tech…

Identifying and pursuing new business opportunities, developing and implementing sales strategies, and fostering strong relationships with clients and partners

Results-driven professional with extensive experience in Customer Support, Account Management, and Product Management. Skilled in building strong client relationships, streamlining support operations,…

I’m a second-year Marketing student passionate about social media, content creation, and digital marketing. I enjoy creating engaging posts, building online presence, and exploring new ways to connect…

I am a proficient and detail-focused Medical Biller, committed to maintaining precision and efficiency in healthcare administration. My passion lies in ensuring smooth financial transactions within th…

Philippines-based specialist helping business owners automate with GHL. Turn overwhelming tech into effortless scaling.2 years EA exp + GHL Proficiency:• Funnels & automations for leads and sales• Wor…

28 M - can do administrative and IT inclined technical roles

Customer Success Manager | Expert in B2B IT Sales, Account Management, Client Growth & EOR SolutionsWith over 18 years of experience, I specialize in driving Customer Success, Client Retention, Expans…

To be able to share and explore my knowledge, skills and to help achieve the continuous performances, improvements, goal, vision and show my value for loyalty, dedication and hard-work.

I have been in sales for years, focusing on B2B/B2C sales. I strive to be the best I can be and have shown good performance with the companies I have worked with. I am determined, passionate, reliable…

I am an experienced Customer Support Specialist and an aspiring Software Developer with over three years of experience in delivering excellent service via chat, email, and administrative support. My b…

Experienced technical support specialist of expertise in troubleshooting and resolving complex technical issues. Dedicated to providing exceptional customer service and ensuring satisfaction. Proficie…

Human resource professional with over 10 years of combined expertise in providing leadership and support in operational functions of human resources including onboarding and offboarding, employee enga…

A detail-oriented and dedicated Customer Service Professional with over a decade experience in the Business Process Outsourcing (BPO) industry, providing high-level support.

Assisting customer on their concern specifically with their system that is relying to their netwok. Computer literate and know basic troubleshooting on broad network.

Dynamic and results oriented SAP Consultant with a strong communication skills and strong reputation for being a proactive problem solver. Proficient at analyzing complex business challenges.

A man of many talents, looking into growing career in IT helpdesk path. My biggest flex is that I can easily adapt and learn new skills taught to me.

Marketing | Account Management | customer success | Sales

Results-driven sales professional with a strong track record in driving growth across recruitment, telecom, and hospitality industries. I’ve led multi-city projects, built partnerships with LGUs and g…

6 years ESL2 Year Technical Support Specialist 2 year BPO (1 Year CSR Voiced and Non-voice, 1 Year Team Leader/Trainer)

I've been working as a Customer Service Representative for the last 7 years. Over the years, my communication and organizational skills improved a lot and this is how I've become a successful customer…

A dedicated professional with over 5 years of experience in the Business Process Outsourcing Industry. Specializing in Technical, and in both B2B and B2C Sales. I've excelled in roles as a Technical S…

I'm a passionate and versatile professional, adept at navigating the dynamic realms of news writing, content creation, virtual assistance, and social media management. With my journalistic flair and c…

Hi, I’m Mariel but you can call me Khen. I’ve spent the last 8 years building my career in customer support, success, and account management. I’ve worked with clients across the US, and APAC market, h…

Customer Support & Communication>Email, chat, and SaaS customer supportHandling urgent or time-sensitive inquiriesProviding empathetic, solution-oriented responsesMaintaining high customer satisfactio…

I have 7 years of customer service and support experience handling live chat and email for international clients. I’ve worked with US-based companies in the BPO industry and as an independent contract…

I’m a tech-driven professional with over five years of experience in customer service and technical support, now transitioned into application support in the data center infrastructure management (DCI…

With over four years of experience, Cloud Employee relies on their expertise to maintain secure, efficient, and reliable IT systems. The role involves managing system maintenance, implementing cyberse…

Hi there! I’m a tech-savvy Virtual Assistant and WordPress specialist with 3+ years of experience helping businesses manage, fix, and grow their websites.I’ve worked as a GoDaddy Guide, supporting cli…

Hi! I’m Bonjo, a Virtual Assistant specializing in Lead Generation and Outreach Support. I help businesses and marketing agencies grow by finding qualified leads, managing CRM systems, and handling st…

Results-driven Account Manager with over 10 years of experience in B2B sales, client management, and customer success within tech and professional services. Proven track record in driving revenue gro…

Experienced customer service specialist through multiple channels via inbound and outbound voice calls, emails, chat, and in person. Passionate about staying up to date with the latest trends and indu…

Been part of the BPO Industry as a Customer, Tech Support, Chat Suport, Provisioning Analyst and Deals Desk Analyst for an accumulated 8 years now. Willing to expand my knowledge and expertise to be t…

Communication and leadership skills, Computer literacy, Customer Service, Marketing, Social Media Marketing, MS Office, Social Work, Financial Planning, Technical skills, Analytical and problem-solvin…

Hi! I'm Pearl, a detail-driven, tech-savvy Virtual Assistant specializing in Kajabi and GoHighLevel platforms. I help coaches, course creators, and online business owners bring their offers to life th…

I am a results-driven QA Manual Tester with hands-on expertise in delivering high-quality software through meticulous manual testing processes. My experience spans diverse testing types, including exp…

Hi, I’m Jose, an IT professional based in Cebu with over a decade of experience in global tech support and infrastructure. I began in helpdesk roles supporting 10+ international sites, where I honed f…

I have over six years of experience in Online product support, managing chats, emails, and tickets while ensuring clients are satisfied with accurate and timely solutions. I’m also tech-savvy and cre…

Hi, I’m Nica!I’m a seasoned Customer Support, Virtual Assistant, and Operations professional with 6+ years of experience helping businesses stay organized, efficient, and client-focused. I specialize…

As a dedicated and results-driven customer support and technical support professional, I bring over 8 years of experience in providing exceptional service across North America (NA) and the Europe, Mid…

Hi, I’m John Lloyd Delos Santos — I help businesses grow through smart digital solutions. From building websites to automating systems, I make things simple, effective, and results-driven. Let’s turn…

Knowledgeable in WLAN/LAN Connections.Knowledgeable in Programming.

I'm a seasoned GHL specialist known for driving scalable growth, optimizing product adoption, and aligning software solutions with evolving business needs. I help coaches, agencies, and SaaS busine…

I am a hardworking and positive team player. My collaborative approach makes me a great analyst who thrive in groups. My critical thinking skills shine as I tackle complex problems with creativity.…

Detail-oriented Workflow Specialist with a Mass Communication degree, now pivoting into remote Customer Service. Skilled in streamlining operations, managing schedules, and supporting executives with…

Seasoned SaaS Sales Leader with 6+ years of experience in B2B lead generation, SDR/BDR management, and full-cycle sales. Proven success scaling revenue pipelines for global SaaS and eCommerce companie…

Versatile professional excelling as a Senior Chat and Email Support Specialist in a SaaS company. Adept at delivering exceptional customer service. Previous experience includes leadership as a Team Le…

Customer service and technical support representative fluent in English

I have a deal of knowledge and experience when it comes to organizing and analyzing data. Throughout my career I have successfully transformed datasets into insights. I possess problem solving skills…

Experienced IT Supervisor and Team lead with a proven track record in managing technical support agents for Managed Service Provider (MSPs).Skilled in overseeing teams to deliver exceptional results t…

Certified Technology Consultant with 9 years of experience as an IT Consultant, Technical/Client Support & Functional Tester.MY EXPERTISE- SaaS- DevOps- IT Support and QA- IT and MS 365 Admin/Security…

Sherweb leveraged my expertise as a Technical Advisor to provide advanced support for Microsoft 365, including Exchange Online, Teams, and SharePoint. I successfully led multiple email migration proje…

Experienced Product Support Specialist with over 10 years of expertise in Tier 2 technical support, client facing website management, and SaaS platform. Skilled in troubleshooting web hosting issues,…

????Elevate your Business with a Multi-Skilled Freelancer! ???? Upwork Top 10% | 100% SUCCESS ????????? Customer Service Management, Team Management, Business Process Improvement ???? Video Editing,…

I have several years of experience as a Customer Service Representative in the BPO industry handling customer support and inquiries, billing concerns, up-selling of products and services, and a little…

I am actively developing my expertise in GoHighLevel to help businesses create seamless systems that deliver exceptional client experiences. I prioritize clear communication, consistently meet deadlin…

I’m a Sales Operations and Customer Support professional with experience supporting SaaS, EdTech, and service-based companies. My background includes sales enablement, CRM management, lead tracking, a…

Results-oriented professional with a strong background in client and talent success, account management, learning and development, and sales. Skilled in building high-trust partnerships with both clie…

Experienced financial and fund accountant with a demonstrated history of working in the financial, banking and fund services industry and in a high volume operational environment. Strong knowledge in…

Dynamic Customer Support Specialist with 12+ years of experience in fast-paced environments, excelling in resolving complex inquiries and boosting customer satisfaction. Skilled in navigating informat…

Customer Support and Technical Support Specialist with 4 years of BPO experience in travel, telecommunications, and SaaS accounts; skilled in issue resolution, fraud handling, software troubleshooting…

I have a total of more than 9 years work experience in BPO industry as a Technical Support Representative for international accounts. 3 years for mobile support (AT&T) and 2 years for broadband (TPG T…

Proficient in Microsoft Word, Access and Excel. More than 10 years in Business process outsourcing experience, with strong analytical skills and a broad range of computer expertise. Strong communicati…

An IT graduate with three years of hands-on experience in technical and customer support, along with a background in web development. Proven ability to troubleshoot, resolve, and manage high-volume su…

Dedicated professional with 14 years of customer-centric and administration experience, having started working virtually in 2015. I possess strong organizational and administrative skills essential fo…

Highly experienced professional with 13 years in remote team leadership, data management, client support, and productivity optimization across global industries.

Hello! My name is Chloe Manalo, a 24-year-old from Cebu City, Philippines. With over four years of proven experience in digital marketing and administrative tasks, I am adept at transforming business…

Customer success and operations professional with experience driving product adoption, improving workflows, and leading customer-facing initiatives in SaaS environments. Known for combining efficiency…

I have over 15 years of experience in BPO, Customer Service, and eCommerce. My background includes providing technical and customer support across various platforms, managing CRM/ticketing systems, an…

Throughout my career, I have had the opportunity to work with professionals from diverse backgrounds, both locally and internationally. This experience has enhanced my communication skills, adaptabili…

As a dedicated Executive Assistant, I bring a proactive and detail-oriented approach to supporting high-level executives. With a strong background in calendar management, travel coordination, and cros…

Assess loan applications, review financial documents, and evaluate the creditworthiness of applicants to determine whether to approve or deny loans. The goal is to minimize risk for the lending instit…

I am a professional with more than 5 years of solid finance experience. I have consistently proven my ability to work with diverse individuals, meet deadlines and achieve project objectives, solve bus…

Build and maintain strong, long-lasting client relationships. Identify and assess customer needs to achieve satisfaction. Respond to incoming calls, chats, and emails. Schedule meetings and organize m…

I am a dedicated professional delivering excellent customer service and operational efficiency with expertise in Cryptocurrency, Blockchain, FinTech, Automation, Client Service, and IT. I have a prove…

I’m a Customer Service & Support Specialist with nearly 10 years of experience assisting international clients through email, chat, and phone support. My background spans across telecom, SaaS, web hos…

Above Average Communication Skills Great Technical and Troubleshooting Skills Adept at Customer Service

As an Implementation Specialist at Laivly, I specialize configuring and implementing systems to meet client needs, offering timely support and resolving issues through Jira. As associate software engi…

As a support analyst, my expertise is in resolving problems and providing exceptional service to guarantee customer satisfaction. My background in assisting with various applications has sharpened my…

I am a dedicated and results-driven professional with a strong work ethic and a passion for continuous learning. Known for being reliable, detail-oriented, and highly adaptable, I bring a positive att…

I’m a results-driven BPO professional with over 7 years of experience leading teams, improving operations, and delivering exceptional customer experiences across customer service, sales, healthcare, a…

Experienced professional with a diverse background spanning roles in training, customer service, technical support, and project management. Known for a customer-centric approach and a knack for proble…

Licensed Civil Engineer transitioning into Technical Project Management, with hands-on experience in project supervision, cross-functional coordination and digital tools. Proven ability to lead teams…

I understand there will always be applicants better than me but loyalty and hardwork is what I can promise & offer to my employer.I have a solid background as an Admin Assistant with experience on han…

Microsoft Cloud Certified IT Professional with 8+ years’ experience in Azure Administration, Microsoft 365, SaaS solutions, and cloud/on-premises support. Skilled in cloud governance, backup & recover…

I am a customer support specialist with over 3 years of experience in gaming, AI, and e-commerce industries, delivering high-quality service across SaaS platforms and fast-paced online environments. I…

I am a skilled team manager in a payroll account with expertise in MS Office, especially Excel, and proficiency in Canva. I have strong leadership skills and a results-oriented mindset. My analytical…

Open for opportunities.

Portfolio- https://jsnomp.my.canva.site/customer-support-specialistA+ Customer Support Specialist for 2 years (SaaS E-Commerce related) and 6 years Customer Service experience. *wink* *COST-EFFECTIVE…

Customer Support and Technical Support professional with more than 10 years of experience in SaaS and telecom. I’ve managed high volumes of phone, email, and chat interactions while resolving issues,…

I bring a multidisciplinary background with proven success across hospitality management, SaaS customer onboarding, lifestyle and fitness operations, and internet security. In each of these sectors, I…

A diligent person who is eager to learn and willing to invest time and effort to complete responsibilities. Exceptional organizational and planning skills, adaptable and enjoys new challenges. Exhib…

Your Reliable Remote Partner in ProductivityI'm Mae Antonette your next Virtual Assistant and Partner in Productivity. I have been an Admin Assistant for 2 years. Now, Let's start our journey together…

Seasoned Customer Support and Technical Support Specialist for SaaS. Proficient with Zendesk, TeamSupport, and other customer portal support. Knowledgeable with supporting IOS, Android, Windows, Mac,…

Detail-oriented, reliable, and solutions-driven professional with a strong background in administrative support, compliance, customer service, and technical troubleshooting. Known for being resourcefu…

Resourceful and results-driven Virtual Assistant with a strong background in CPaaS (Communications Platform as a Service) technologies. Skilled in managing and integrating communication channels such…

With a decade in business development and growth, I’ve worked globally across AI, SaaS,Fintech, eCommerce, and Digital Marketing driving results, leading with strategy, and consistently exceeding targ…

I am driven by a desire to find a challenging career opportunity that allows me to fully utilize my skills and capabilities. With a strong focus on professional growth, I aim to contribute meaningfull…

Licensed Professional Teacher Expert in Sales, Troubleshooting & Account Management Excellent in Customer Service Experience

Consistent top BDR and Sales Specialist

8 years hands-on experience with Microsoft 365 services technical troubleshooting through Modern Support.Mentorship skill which focus on empowering co-engineer with proper analytical skills and techni…

I am a skilled sales professional with expertise in CRM systems, communication, and analytical thinking. I specialize in appointment setting and am highly tech-savvy. Additionally, I have experience a…

Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a…

Experienced Customer Service Professional with over 7 years of success working with international companies. Proven ability to resolve complex issues quickly, maintain high customer satisfaction, and…

I am a Customer Success Manager with over 20 years of experience in customer-facing roles, including customer success, account management, renewals, technical support, and SaaS sales. I’ve had the pri…

I’m a Customer Support Specialist with over 7 years of experience handling email, chat, and phone support for eCommerce, SaaS, and service-based businesses. I’ve worked with tools like Shopify, Zendes…

Detail-oriented and highly organized Virtual Assistant with expertise in administrative support, document management, and communication platforms. Skilled in handling various tasks efficiently while m…

I’m a dedicated and results-driven professional with over 12 years of experience in customer service, sales, appointment setting, and account management. I’ve handled high-volume support via phone, em…

Seeking a position to utilize my skills and abilities in the Information Technology Industry that offersprofessional growth while being resourceful, innovative, and flexible. I am An Information Techn…

I am a CSP Technical Support Engineer with a strong background in Microsoft 365, Azure, and modern collaboration tools. Previously, I worked as a Microsoft 365 Escalation Engineer, where I specialized…

I am an experienced Technical Support Specialist with a robust background in troubleshooting and customer service (B2B and SaaS). Proficient in diagnosing and resolving technical issues swiftly to ens…

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and impleme…

Experienced and results-driven operations leader with over 5 years of expertise in team management, client support, and performance optimization across SaaS, BPO, and service-driven environments. Prov…

I’m a GoHighLevel AI Automation Specialist skilled in building smart workflows, lead capture funnels, CRM setups, and automated systems that help businesses grow. I specialize in GHL workflows, trigge…

Think of me as the engine you need for your business. I help businesses generate qualified leads, book more meetings, and grow predictably — without wasting time on unqualified prospects. Hi, I’m Je…

Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution Applies understanding and knowledge of information systems produ…

Creative UI/UX and Branding Designer specializing in complex UI/UX and SaaS Product Design as well as E-Commerce Design, with 8 years of experience in designing approachable user interface and experie…

Proven, detail-oriented, and innovative professional with superior independent and team work abilities. Acclaimed for exceptional work ethic, organizational skills, and people-to-people communicatio…

I am an enthusiastic professional with over 2 years of experience in business administration, sales & marketing, and customer service. With a strong foundation in communication, organization, and prob…

Customer-focused Customer/Technical Support Representative brings strong critical thinking and troubleshooting skills to resolve issues and identify root causes. Strong record of success in resolving…

Conine (Kh-NEEN) has been making the most out of her interpersonal skills and natural extrovertness to thrive in client-facing roles in the SaaS industry in the last 4 years.Experienced in account man…

I bring a comprehensive set of skills that I believe will be valuable. In my Account Supervisor role, I honed my abilities in providing initiatives and making sure projects are being monitored and u…

I have 1 year and 7 months of experience as a Customer Service Representative for a US Telco provider, handling inbound and outbound calls related to billing, rate plans, data services, and adding new…

Dedicated and detail-oriented Technical Support Engineer with expertise in Zapier, Zendesk, Graylog, Postman API, Jira, JSON, and SaaS. Leveraging a strong attention to detail and excellent problem-so…

I can offer you these services as a Go High Level (GHL) CRM Specialist. If you're a start-up company or a small business owner, let me help you Automate your Business Processes. Lead Generation Emai…

Proven professional with a versatile background in customer service, technical support, sales development, selling, appointment setting, and cold calling. Adept at exceeding targets, enhancing custome…

I’m a highly experienced SaaS Team Lead with 8 years of proven success in managing teams, optimizing compliance training programs, and delivering seamless admin and client support within eLearning pla…

I worked in the call center industry for around 7 years and have a great amount of experience handling customers through phone, chat, email, or even through remote desktop while I help resolve their d…

The best skill I have, is the ability to be flexible in any kind of work.I am a computer engineer with 10 years of experience in the industry of online jobs and I am a very tech-savvy person.I'm very…

A Gen-Z accomplished and results-oriented Team Leader in Operations (under Business Process Outsourcing) with over 3.5 years of experience driving efficiency and excellence in fast-paced environments.…

I am tech-savvy, self-motivated, and passionate about customer satisfaction. I’m looking for a long-term role where I can contribute to a growing team and make a positive impact. Let’s work together t…

I'm a Presales Engineer with almost 3 years of experience in cybersecurity solutions. Skilled in providing technical expertise, product demonstrations, and customized security solutions to meet client…

I have almost 2 years of experience working as an Industrial Engineer specializing in process improvement and project monitoring for a manufacturing company.After that, I transitioned into working rem…

Delivering Independent Remote Support with Extensive Experience in Customer Service, Online Research, Administrative Support, and Social Media Management | Highly Adaptable, Solutions-Oriented, and Ea…

I am a results-driven IT and Operations Support Specialist with hands-on experience in training, technical support, and system monitoring, particularly in loyalty programs and digital platforms. At bX…

I bring a mix of technical support expertise, customer care excellence, and a deep appreciation for collaborative problem-solving. I’ve spent the past few years supporting both B2B and B2C clients in…

I'm your introspective marketing pro with a bunch of experience and interesting ideasHighlights:- 10+ years of experience in marketing, driving growth for international companies and stakeholders acro…

As CSM, delivering meaningful and impactful results is my goal. I'm not just here to make our customers proficient users of our software; my goal is to empower them to excel in their roles by leveragi…

I'm a Civil Engineering Technology graduate with a passion for design and procurement, I bring a unique blend of technical expertise and customer service skills. In my recent role as a SAAS Customer S…

I am Responsible for all the task that will give to me. Able to communicate efficiently.

An Okta Certified Professional/Administrator, ISO Certified Quality Auditor, Licensed Financial Advisor, and working towards Lean Six Sigma, Program Management, and Project Management Certifications.…

As a Customer Success Manager, I help customers achieve their goals and maximize the value of their purchased solutions. I have over six years of experience in customer success, working with various s…

I'm a seasoned Customer Success Manager and have been honing my skills in driving value and promoting customer retention for over 6 years now. I am highly skilled in using several valuable application…

Experienced Technical Support professional with a strong background in technical analysis and customer service. Known for resolving complex issues efficiently while maintaining a customer-first mindse…

With nearly 15 years of experience in the BPO industry supporting US telecom companies, I have honed my skills in customer service, sales, technical support, and quality analysis—ensuring excellent cl…

Hello, Thank you for checking out my profile, here's a brief overview of my skills and strengths. I am a dedicated and versatile service and support specialist committed to delivering exceptional…

Business Administration graduate. I've been with the BPO industry for almost 16 years now. Handled different international companies. My goal is to continue improving my knowledge in this field. I hav…

With a strong background in customer and technical support, content moderation, and IT help desk tasks, I have honed my communication and problem-solving skills. My experience in various roles such as…

A high-performing sales and customer service professional with over a decade of experience spanning New Zealand, Australia and the Philippines, I bring a strong background in B2B SaaS sales, client se…

A project-oriented, enthusiastic, and adaptable Software Engineer. Proficient in project management, system analysis, data analysis, software implementation and other IT related management. I am extre…

I worked as a an Everyday Banking Specialist in HSBC where we cater UK Based customers with their accounts such balance and transactions. We also help them raise a dispute or file a case for fraud. We…

As a dedicated Client Success and Database Administrator, I am passionate about fostering strong client relationships and ensuring their satisfaction through proactive engagement and personalized supp…

I am a highly experienced Technical/Product Support Specialistwith over ten years of experience in troubleshooting and resolving system hardware and software issues. Over the years in my career, i hav…

Experienced Technical Support Analyst with a demonstrated history of working in SaaS industry. Skilled in Recruiting systems, Onboarding, LMS, Customer Relationship Management (CRM), Management, and p…

Seasonal or long-term, part-time or full-time, I got you!Worked for multiple Fortune 500 companies:• Verizon • Sprint • Kohls.comHere are some of the tools I eat for breakfast:- Zendesk- HubSpot- Fres…

Experienced Sales and Customer Service Representative with proficiency in billing processes and CRM/SaaS platforms. Skilled in prospecting, lead generation, and closing deals. Exceptional communicator…

A highly driven and experienced specialist with a demonstrated history of working in customer service- travel and financial industries. Equipped with hands-on track record of success in complex, chall…

no skill summary

Experienced in Virtual Assistance, Project Management, Digital Marketing, C-suite Virtual Solutions, Customer Support Operations, Appointment Setting, Training and Development, Broker Partnership, Qua…

As a dedicated and experienced professional, I am well-suited to a variety of roles, including customer service, data entry, and administrative support. With strong communication skills, I am able to…

I am a Customer Success & Technical Support Specialist with a strong background in escalation management, security compliance, and process optimization. With years of experience handling high-level cu…

I'm a highly organized and detail-oriented virtual assistant with over 10 years of experience in local government administration. I'm proficient in Microsoft Office Suite, Canva, and Capcut and excel…

Efficient customer service professional with 6+ years of experience in call center services. Adapt in handling 50+ calls /emails daily while consistently resolving client issues smoothly and quickly.…

I worked in a Call Center Industry or Business Process Outsource for a total of 12 years.**Worked as A Sales Specialist for a Cable Company for a year.**Worked as a Technical Support Representative fo…

Results-driven Software QA Tester with 12 years of experience ensuring high-quality web and mobile application releases. Passionate about delivering exceptional user experiences.

A dedicated Back-Office Representative with over a year of experience in administrative support, data management, and process optimization. With a keen eye for detail and strong organizational skills,…

Highly driven Technical Account Manager with extensive experience in troubleshooting network, cloud/SaaS services, Unified Communications, and Contact Center systems. Proficient in Salesforce, Jira, K…

Highly motivated IT professional with over 10 years of experience in managing teams, optimizing IT operations, and ensuring system security. Proficient in troubleshooting complex issues, SaaS managem…

Hello and welcome to my profile! You’re looking for someone reliable , trustworthy, highly skilled and detailed who can help in the day to day tasks of your business? That would be? I’m Janella Rose C…

Customer-centric, service-minded, and results-oriented with a proactive mindset Client Success Manager with over 3 years of success in the IT industry, particularly in the Managed Service Provider (MS…

As an IT specialist and JDA Support professional, we bring a unique blend of technical expertise and problem-solving capabilities to ensure smooth IT operations and efficient software management. Our…

Content Writer | Customer-Centric Storyteller | SEO & Digital Marketing EnthusiastWith a background in both content writing and customer success, I bring a unique blend of storytelling, audience engag…

Dedicated and detail-oriented Customer Service Specialist with over 10 years of experience in customer service management, technical support, and team leadership. Skilled in mentoring, process optim…

I am developing my skills and knowledge in the freelance industry as I am one who is willing to learn new things, and aspire to improve myself in the long run. My motivation, adaptability and strong d…

A dedicated and strategic multi-faceted customer service representative with over five (5) years of diverse experience in healthcare insurance, e-commerce, marketing, sales, and retail. Proficient in…

Technical Support Attention to details

I’m Carlota Tantay, but you can call me Carls. I’m a dedicated and solutions-driven professional with years of experience in international accounts as a customer service representative, technical supp…

I have several years of experience as a Consultant of a software which is used by large companies to manage their business operations and customer relations. I have worked as Software Engineer, Cloud…

An innovative Customer Support Specialist, results-driven and problem-solver with more than 10 years of solid experience performing complex responsibilities in various roles in the BPO financial and t…

Active listening, customer service, computer skills - hardware, MS Office apps, problem-solving, leadership, interpersonal - empathy, communication, patience, leadership, flexibility.

Detail-oriented and versatile professional with over a decade of experience spanning customer service, product engineering, and data conversion. Demonstrated expertise in delivering exceptional suppor…

Client Relationship Management:Serve as the primary point of contact for assigned clients, building and nurturing long-term relationships.Regularly communicate with clients to understand their needs a…

As a Technical Support Advisor at, I specialize in helping merchants navigate and optimize their e-commerce journey. With a passion for problem-solving, I provide expert guidance to troubleshoot techn…

Beginner but worthy VASend me an invitation right now. You have found the right “ONE” already! ??Impeccable Admin support who is enthusiastic about my work. I have 5 years of corporate work experience…

Helping business owners automate business process thru GHL or Go High Level, virtual assistance, lead generation and social media marketing.

Are you searching for someone to drive your sales pipeline, transform your customer service experience, or an all-around virtual partner you could rely on to ensure you stay on top of your daily opera…

My name is Ivone Lucero. I hold a degree in BS Computer Engineering.I have solid experience in technical support. I am proficient in managing tickets and incidents on platforms such as Zendesk, Help S…

With over 6 years of experience spanning technical support, software testing, and operations management, I specialize in ensuring smooth workflows and delivering results with minimal supervision. My l…

7 years experience as a customer service representative.

Customer Success Specialist with 4 years in Customer Service and 2 years in Short-term Rental Management. Thrives in fast-paced SaaS environments, adept at driving satisfaction and retention through s…

Customer and Technical Support with over 10 years of experience. Empathic, with great communication skills, independent, thorough, and goes the extra mile. I am passionate about solving problems and h…

Dynamic business development professional with over five years of experience driving growth, building client relationships, and leading successful projects in fast-paced environments. Adept at identif…

7+ years of experience in the field of IT with focus on QA Frontend and Backend Testing, Mobile and Web Application Testing. Expertise in Manual/Functional Testing. Proficient in all phases of Test Li…

STR > With five years of solid experience in booking hotels and short-term rental homes, combined with my background as a quality analyst, I am excited about the opportunity to contribute to your team…

Experienced Sales Operations Support Analyst skilled in managing Salesforce cases and email queues, ensuring team adherence to SLAs while distributing tasks efficiently. Expert in guiding Sales teams…

Experienced VA / HR Professional / Educator

Hi there! I am a Customer Support Specialist with 4 years of experience who loves creating positive customer experiences and solving complex problems. I have background in email support, chat support,…

I've been working in BPO industry for 7 years now.  I worked as Customer service representative at Transcom mainly answering inbound calls regarding billing inquiries and services that the account…

With a background in technical troubleshooting and a desire to provide excellent customer service, I am pleased about the opportunity to contribute to your team. In my previous work at Accenture, I im…

Passionate about harnessing the power of the cloud to drive innovation and efficiency, I am a seasoned Cloud Engineer with a proven track record in designing, implementing, and managing scalable and s…

Hello, I'm Paul.I'm from the Cebu, Philippines and a tri-lingual in these languages: English, Tagalog and Cebuano.I have helped people and customers via chat, phone and email on how to configure their…

VERY TECH SAVVY with 10+ YEARS of experience in TECH SUPPORT and CUSTOMER SERVICE With extensive experience in: Admin Support, Customer Support (Phone, Email, Chat, and SMS), Technical support, Health…

Tech-savvy with a Strong Science Background and Lead Generation experienceAs a dynamic and adaptable Virtual Assistant, I bring a unique blend of expertise in customer care, customer support, sales, m…

TSR, CSR and EA

Seasoned professional with extensive experience in client support, virtual assistance, and team leadership roles. With nearly two decades of expertise in the BPO industry, demonstrating strong capabil…

I am a digital marketing professional, specializing in copywriting and search engine marketing (SEM). I have worked on e-commerce, B2C and B2B firms, producing newsletters, email campaigns, PPC ads, a…

-Hardworking and goal-oriented sales professional with 5 years of experience.-Skilled in improving sales operations to increase profits and customer acquisition.-Experienced in SaaS software, with a s…

Experienced Technical Support Specialist with over 3 years of expertise in application and payment systems support. Skilled in managing merchant accounts, troubleshooting complex customer issues, and…

Results-oriented Customer Success and Sales professional with 5+ years of experience driving client satisfaction and growth within the B2B SaaS and B2C Telco industries. Demonstrated expertise in buil…

As a Technical Support Representative with 8 years of experience, I specialize in providing top-tier support and solutions to customers. My expertise includes troubleshooting software and hardware iss…

I was a Customer Service Manager with more than several years of experience providing superior Service Delivery in a variety of call center settings. Adept at maintaining contact with customers and re…

I’m an IT professional who loves diving into challenges and making sure systems run without a hitch. With experience in tools like Microsoft Intune, Azure AD, and ConnectWise, I’m the go-to person whe…

In previous roles, I have performed Appointment Setting, Technical Support, and Team Management, including experience with an MSP company that provided SaaS solutions. My top strengths in business enc…

I am the kind of person when faced with struggles, does not stop till the job is settled. I am resourceful and a fast learner by the way.

Mainly focus on supporting SaaS, Veeva Vault Configuration and workflow.

With 5 years of experience in IT consulting and technical support, I specialize in troubleshooting, resolving technical issues, and providing top-notch IT solutions to businesses. My expertise spans s…

Major contributor in the redesign and implementation of both Customer and Employee Journeys with the objectives of improving Advocacy, Retention, Growth, and reduction of Effort both on customer’s and…

Hi, I'm Joko! I'm a virtual assistant who loves helping businesses succeed. I've got a wide range of skills from my experience in customer service, sales, management, and administration. I'm a tech-sa…

Technical SkillsCompetent in leading and supporting SaaS pilot programs with Implementation ManagersExpert in project management and client onboardingSkilled in brokerage and stock market analysisProf…

I'm a passionate Customer Success & Operations Associate at a fast-paced SaaS startup, leveraging my expertise in customer support, onboarding, client relations and problem-solving to fuel customer sa…

As a Senior Customer Advocate, I want to be known for my exceptional communication skills, both written and verbal. I strive to be approachable, empathetic, and patient in my interactions with custome…

I am excited to apply for the Sales Expert position. With a strong sales track record and excellent customer service skills, I am confident in my ability to drive results and contribute to your team's…

With over 10 years of experience in customer support across the airline and SaaS industries, I excel in delivering exceptional service and resolving complex issues efficiently. My diverse background h…

I have solid track record of 6 years as a Team Leader, I have successfully managed various accounts encompassing customer service, finance, billing, telecommunications, and more. Proficient in utilizi…

I'm a computer-savvy teacher looking for a part-time position as a virtual assistant in the evenings. I provide a special combination of educational and technical talents. I am devoted to providing ef…

• Proficient account management, acquisition, retention and development skills • Strong planning, organizing, analytical and problem-solving skills • Excellent communication/negotiating/closing skil…

Customer service-focused Technical Support Specialist, highly adept in systems analysis diagnostics and troubleshooting, and conflict resolution. Exhibits excellent organizational and problem-solving…

Data Entry and Data ManagementBusiness-to-business (B2B)Customer Service ManagementSales and InventoryBusiness Analysis and Problem SolvingTraining and DevelopmentP&L AccountabilityStaffing and Schedu…

With over 2 years of experience as a cold caller, executive assistant and sales development representative, I am confident to be proficient with all, if not most soft skills being a cold-caller, espec…

I have been working in a customer service industry for 3 years now. I am a loyal and trustworthy employee who can work alone or as part of a team. I am a quick to learn and willing to adapt to any jo…

Hello, I'm Rollyn. With three years of experience in customer service, I've successfully managed e-commerce and USA-based telecommunications accounts. I pride myself on being efficient, a quick learne…

Experienced Client Service Associate with a demonstrated history of working in the Customer Centric industry. Skilled in Customer Service, Administrative Support, Tech Support, Sales, and Billing.

One thing you need to know I have 7+ years of experience in bpo/call center industry. -Voice/nonvoice -email/chat -backoffice -technical support/sales consultant

With 11 years of hands-on experience delivering exceptional phone, chat, and technical support, I've honed my skills to provide unparalleled service and foster positive customer experiences. My commit…

More than 3 years of experience in the Customer Support Role via Call, Email, and Chat. Experience working with Help Desk Support Platform, Kayako. Proven track record adhering to company KPI. High pr…

Im looking job like dental secretary

I bring with me more than 10 Years of experience in Customer Support, Technical, and Billing combined. 3 years experience on leading a customer service team. Highly competitive and can work with minim…

I have more than 6 years of experience as a customer service and technical support engineer. And I’m looking for a role which where I can put my skills and expertise. Over the years, I have been build…

9 years of experience in Customer Service. Almost 5 years of experience as an Airbnb Resolutions Specialist. Airbnb Virtual Assistant for 1 year

I have a lot of experience in encoding and creating articles and I consider myself as a responsible and competitive person.

I have been working in the BPO Industry since 2015, mainly as a Customer Service Representative and Technical Support Representative. I am a very tech savvy person, specially when it comes to the spec…

I am a highly skilled professional with a strong background in customer support, admin work, and network support. Known for delivering top-notch service across multiple channels and providing great Sa…

With above average skills in communication, both in writing and oral. I am hardworking, flexible and most dedicated in providing quality outputs. I have dedicated my collegiate years in joining campus…

Basic knowledge in troubleshooting computer hardware & Software problems • Hardware troubleshooting, repair and maintenance • Knowledgeable in Microsoft Office Applications • Knowledgeable in setti…

With more than 7 years of working experience in software support and development, various management training, along with my entrepreneurial nature and creativity, I aim to continue a meaningful caree…

Experienced Client Care Representative with an emphasis on providing value and satisfaction to clients, through all products and services. Skilled in Compliance, Customer Service, Public Speaking, Goo…

Ready to Transform Your Customer Experience- Proactive Customer Support Solutions- Expertise in Sales and Onboarding Processes- Specialization in Shopify App and Saas PlatformsHere's how I can help yo…

I'm Sean and I have been in the customer service industry for Almost a decade now and 3 years as a Freelance Customer Experience Champion and VA. I have handled Phone, Email, and Chat Support for the…

Highly motivated and results-oriented Customer Service Agent with 9 years of experience exceeding customer expectations in a fast-paced BPO environment. Adept at handling both technical and non-techni…

Greetings! I'm Jonalie, a professional with a diverse skill set expertise spanning sales, project management, solutions architecture, and processing operations. I offer a comprehensive skill set to me…

Microsoft OfficeExcellent writen and verbal communication skillseBay Listing/WritingeBay MarketingEnglish - WritingEnglish - SpeakingShopify - Product UploadOberloZendeskShopifyFreshdesk

Managed customers onboarding and fostered multiple customer relationships by communicating appropriate goals and expectations, delivering positive outcomes and results and acting as a lead point of co…

I am highly adept at any task given. Competitive in any work environment. I have worked as a Team Leader for ten years for three different companies. Worked as a product specifics trainer for more tha…

I have been in the customer service industry for six years. Before that, I used to teach children for six years as well.

Seasoned Customer Success Professional and results-driven individual. I conduct meetings and presentations with C-Level executives to discuss their Investor Relations site and how they can improve the…

I'm a Professional Sales Engineer, Lives in Manila, Philippines, with a passion for helping and generate revenue for your business that can grow your company exponentially.

I have experience as a TSR and as Virtual Assistant, I was also a Product Support Analyst and a Team Leader for 5 years.

A highly motivated and experienced professional, I bring a diverse range of skills to the table. Throughout my career, I have demonstrated a strong aptitude for project management and have consistentl…

I am an enthusiastic, self-motivated, reliable and hard working person. I am mature team worker and adaptable to all challenging situations.

Hi,My name is Princes but you can call me Cess. I am looking for a full-time or part-time job as a virtual assistant. I have been working in the e-commerce industry for the past 8 years, and I have a…

- Build and maintain strong relationships with Project Blue's customers, understanding their business needs and goals. - Identify and analyze customers’ issues and provide strategic solutions to r…

Highly inquisitive, creative and resourceful individual with 10+ years of diverse IT experience

Over 12 years of Customer Service Support experience | 10 years of experience in Digital Marketing and Web-Based Project Management | 8 years of management experience in Training & Employee Developmen…

I am a freelance professional with over 15 years of BPO experience. I help businesses maximize customer satisfaction through customer service initiatives and dynamic team leadership. My expertise lies…

My skills consist of excellent communication skills. Mastery in using office application.I also have knowledge on basic accounting and marketing skills.

Excellent Communication Skills. Time Management Skills. Ability To Perceive Clients. Willingness To Learn.

As a results-oriented professional with 14+ years of experience, I have acquired a proven knowledge of customer communications, performance improvement, and operations start-up. I am now seeking to le…

Are you looking for experienced customer service support and tech-savvy person? I got you. I've been a Customer Service Representative/ Technical Support for 2 BPO companies (Genpact and IBEX) for al…

Fluent in English, I excel at clear communication and persuasive argumentation, thanks to my background in competitive debating. As an Electronics Engineering student, I bring a robust grasp of mathem…

I am a friendly and outgoing Customer Service Representative. My studies and previous work experience have all been in these areas, and I am currently looking to progress my career in a more challengi…

Welcome to my professional profile! I bring a wealth of experience as a skilled Quality Analyst, Customer Success Manager, and Operations Manager. My expertise lies in Client Management, Team Manageme…

Compassionate and dedicated customer service professional with 7+ years of experience. Proven ability to build rapport with customers, actively listen to their needs, and provide excellent solutions.…

I am dedicated to delivering exceptional results and value through a robust set of skills and a commitment to professionalism. As a worker, my goal is to be recognized for: 1. Expertise and Profici…

Skilled IT Operations Specialist III, excelling in cost-saving strategies by independently handling tasks. Led pivotal projects like cost-cutting Cloud PABX and an Omnichannel Platform. Proficient in…

With over 3 years as a Sales Development Representative and an additional 2 years as a Team Lead, I've mastered the art of driving revenue through strategic prospecting. Prior to my sales journey, I s…

I have 10 years BPO experience on all positions, 4 years in sales B2B, and set up for VOIP

manage and response to emails, voicemails,and other form of communication.create and maintain a databases and spreadsheets. schedule and coordiante meetings, appoinments, and travel arrangements.