Bringing more than a decade of work experience with a solid track record for maintaining high production, quality standards, and client satisfaction. Invested in skills training, back-up power supply…
Leadership, Organizing, Time Management, Communication, Teamwork, Consultation, Counseling, Innovation
A highly motivated and goal-oriented professional with a strong background in the BPO industry, sales, and customer service. Currently serving as a Pest Control Supervisor, I have further developed my…
I am a Customer Service and Operations Professional with over 4 years of experience supporting international clients in Airbnb claims, insurance operations, travel, and telecom accounts. I specialize…
Supervisor
I can speak english fluently and can do multi tasking, I am also certified TESDA Computer System Servicing from hardware to software and I'm so willing to learn more about softwares and I can test the…
I am a Virtual Assistant with over 10 years of experience in operations, customer service, and administrative support. I specialize in handling client communication, managing records, and ensuring smo…
OVERVIEW: A seasoned professional with 10+ years in customer service, 2 years as a Team Manager, and expertise in HR, Admin, Project Management, and Scheduling. Strong leadership, operations, and clie…
Are you been looking for a personal virtual assistant? Why you should select me as a personal virtual assistant? Hi, I am an experienced BPO customer service representative and shift lead/manager with…
Results-driven customer service and operations professional with extensive experience in teamleadership, customer satisfaction, and operational management within the BPO industry. Skilled incommunicat…
With 18 years of experience in client success, sales management, and team leadership, I am dedicated to driving results and building lasting relationships. Throughout my career, I have successfully le…
I'm a driven and adaptable professional passionate about leveraging my proven experience in healthcare customer service, process facilitation, and knowledge management – including my role as an SME –…
I am currently working as a Business Operations Specialist at a Marketing Agency, where I enhance processes, analyze data, manage projects, and support operational tasks. In my role as a Virtual Execu…
Experienced and results-driven Team Lead with a strong foundation in outbound sales, customer service, technical support, data entry, and chat operations. I bring 5+ years of hands-on experience acros…
Operations Manager | 11+ Years in Customer Operations | 150+ Headcount Leadership | KPI & Process Improvement | Customer Experience & Service Delivery | Pilot Program & Operational Transformation Lead
OPERATIONS & ADMINISTRATIVE SUPPORTAdministrative & Operations Coordination • Documentation Control & Compliance • Process & Workflow Improvement • Project Coordination • CRM & SaaS Systems • Microsof…
Leading a team of agents to attain the KPI goals Coaching based on focused behaviors Making sure agents are updated and aware of updates in processes and guidelines that the client set Additional…
A good asset in the company, hardworking and professional.
I am a freelance accountant. I perform bookkeeping services, tax consultation and business process review to local companies. In my previous employment, I was an Operations Manager of Amicorp Financia…
Served as Country Manager for a medium scale BPO Company with 10+ years of experience in operations.I'm very comfortable with research and have worked with various research consultancies in the Philip…
Excellent written and verbal communication skills Confident, competent and courteous Empathetic listener Enthusiastic Flexible
I have these management, transferable and leadership skills. I've been working for almost nine years already, five years in a private sector and three years in a BPO industry. Honestly, I am a current…
Highly motivated and results-oriented professional with 8+ years of experience in the BPO industry, specializing in healthcare operations, customer service, and team leadership. Proven ability to mana…
I’m an operations and project management professional with 15+ years of leadership experience across BPO, telecommunications, and sales operations. I specialize in leading teams, managing complex proj…
I am a quality-centered Quality Assurance Analyst with a strong commitment to accuracy, compliance, and continuous improvement. I have a keen eye for detail and a proactive approach to identifying iss…
I've done managing and training people for IBEX Global Solutions and I'm well experienced specifically in people and performance management on a daily basis. I know MS offices such as Word, Powerpoint…
Hi there! I’m John, a detail-oriented Virtual Assistant and Quality Analyst with over 10 years of experience in the BPO, marketing, and admin support industry. I specialize in helping businesses strea…
SKILLS AND CAPABILITIES- Provide Weekly KPI Action Plan to the cluster to Manage daily andweekly performance.- Inspect Supervisor task through weekly TRIAD and Shadow sessionsto ensure daily task are…
Remote Workforce Management Specialist | 7 Years in Staffing, Scheduling & OpsI help US/EU/AU companies reduce labor cost and hit SLA by managing workforce schedules, forecasting staffing needs, and a…
Highly motivated and patient focus Call Center Representative with 3 years of providing exceptional service and support to patients. Skilled in managing large volume of incoming calls, resolving compl…
I am a detail-oriented professional with experience in healthcare operations, EMR management, and administrative support. As a Med Health Connect Outsourcing Inc. Team Lead, I manage EMR systems, insu…
Results-driven Operations and Community Management professional with over 10 years of experience leading remote and on-site teams of 20–60 members. Specializes in community moderation, customer suppor…
Product and Service Delivery Professional with over 15 year of Extensive Experience in BPO Operations Management, Compliance and Quality Support Functions within the US Regulated Healthcare Markets.
Hi! I'm Jellie Esperas, an experienced Property Management Virtual Assistant with nearly 3 years of hands-on experience managing single-family residential properties across the United States.I special…
About MeI am a highly motivated and detail-oriented individual with a passion for data analysis, tech support, and organizational skills. I thrive in fast-paced environments and excel at multitasking…
Strategic and results-oriented sales leader with a proven track record of building and scaling high-performance inbound and outbound call center teams. Known for blending hands-on sales expertise with…
HIGHLIGHTS of SKILLS & TECHNICAL PROFICIENCIES: Sales: Business Development Sales Operations Marketing:Lead GenerationEmail MarketingSocial Media MarketingPR and Events Communication: Conte…
I am an Offshore Operations Executive with over 5 years ofexperience working in an all-in-one growth marketing platform (Luxury Presence)empowering real-estate agents to grow their brand online. It is…
Operations Lead & Integrator | Ex-J.P. Morgan Chase Supervisor | 120 IQProfessional Summary Institutional-grade Operations Leader with 4 years of supervisory experience at J.P. Morgan Chase and a prov…
Seasoned Operations Manager and talented leader with 14 years of experience applying exceptional planning and problem solving abilities toward enhancing business plans and day-to-day activities. Resul…
- Microsoft Excel Proficient- Microsoft Word Proficient- Microsoft Powerpoint Proficient- Email management-Wordpress Proficient-Content Writing-Calendar Management
Experienced in Operations and HR, I've diversified my skills across BPO operations to email marketing. My strength lies in adapting to situations and prioritizing people-first solutions.In my role, I'…
With 10+ years of experience in BPO, specializing in customer service, operations support, and quality assurance. Recognized for delivering reliable administrative support, maintaining high accuracy i…
With over 10 years of experience with Customer Service, Sales, Administrative and Leadership roles, I have developed my skills for different lines of businesses which enables me to excel in fast-paced…
I am an experienced HR and recruitment specialist with over 10 years in recruitment and 12 years in business process outsourcing. I have worked with both startups and established companies, handling e…
Results-driven BPO leader with 12 years of combined experience in customer service and sales, including 5 years as an Operations Manager. Proven expertise in leading end-to-end operations to achieve K…
Customer-focused professional with experience across hospitality, customer service, and back-office operations. Began a career with Starbucks Philippines, where I consistently delivered exceptional cu…
I’m a Logistics & Operations Virtual Assistant with 7 years of experience in shipment tracking, document compliance, and back-office support for international clients.I help businesses stay efficient,…
Motivated and detail-oriented professional with strong experience in administrative support, communication, and task management. I deliver quality work, fast responses, and reliable results. Looking t…
I am a results-oriented professional with a wealth of experience in customer service and operations. With a proven track record of driving excellence, I excel in monitoring and evaluating work quality…
Operations Leader with years of experience in working for large corporations and small businesses managing VAs. I have a unique combination of skills being able to effectively manage operations, buil…
Versatile and results-driven Operations Junior Admin Assistant with a solid background in administrative support, training, and team leadership. Former Trainer for Intuit QuickBooks, skilled in delive…
Senior Virtual Assistant | 15+ Years of Customer Service, Sales, Administrative Support, and Property Management Experience
I bring over 10 years of customer service experience, having handled various BPO accounts. My background includes roles as a Customer Support Representative, Escalation Admin, and currently, I’m servi…
Excellent organizational and time management abilities. Email management, scheduling, and data entry. Team player providing healthy competition. Proactive problem solving and troubleshooting. Str…
Greetings!Having expertise in virtual administrative assistance, customer service, and operational associates, I bring a versatile skill set customized to meet the various needs of my employer.Here's…
Customer Service Professional with 8+ years of BPO experience, including roles as Team Leader and Risk & Fraud Analyst. Skilled in customer support, escalation handling, team management, and fraud det…
I have over 11 years of professional experience in BPO, customer service, sales, technical support, reporting, compliance, and team supervision. Currently, I work as a Compliance and Vendor Relations…
I am bringing 8 years of experience as an executive assistant and specialist across multiple industries. It's a unique blend of adaptability, organization, and proactive support to every role I take o…
With ±22 years of professional experience in the fields of Operations Management, Account Management, Business Development, Financial and Client Management; with proven and recognized track record of…
Tech-savvy professional with proficiency in data input and social data gathering. Handling precise and reliable data base within the organizations. Demonstrated expertise in time management and precis…
UM Nurse, Quality Assurance Medical Reviewer, Disability Claims Reviewer
Driven IT Operations and Service Delivery Leader with over 20years of experience managing global NOC environments, MSP clients, and 24/7 remote teams. I specialize in streamlining operations, enhancin…
I am an operations-focused leader with a strong background in team management, data analysis, and process optimization. I excel at coaching and developing team members, ensuring productivity, and driv…
I help clients and businesses identify, prioritize, and implement projects of different types with the goal of improving operations while scaling their businesses. My mantra is building or optimizing…
I have a degree of Bachelor of Science in Computer Science, with an experience of handling digital applications such as Power BI, PIVOT, AUTOCAD, etc. I also have an experience of being a photographer…
Hello, this is John living in the Philippines. A student and finding a job that suits my capabilities and skills. I am a very goal-oriented person, organized, and willing to learn something new in thi…
As an Operations Specialist, I have experience in coordinating tasks, managing processes, and ensuring smooth daily operations. I can help streamline workflows and support your team efficiently. I’d…
I'm very well equipped to interface with customers. I'm a proficient in English with an accent indistinguishable from a native speaker. I'm very customer-oriented, meaning I always address any issues…
I’m a dedicated professional with solid experience in the BPO industry and team management, currently looking for remote work at $5/hour. I’ve handled customer service teams, supported daily operation…
With a decade of dedicated service in the customer-centric landscape, I've transformed my passion for helping others into a thriving career. My journey began as a humble customer service representativ…
Handling operations with over 10 years BPO experience
Results-driven Operations Manager with 13+ years of hands-on experience in the BPO and Call Centre industry. I have built, scaled, and optimised high-performing teams — managing workforce planning, SL…
I would describe myself as a dedicated and adaptable worker with strong communication and problem-solving skills. I’ve developed a good sense of professionalism and teamwork from my BPO experience, wh…
no skill summary
A disciplined, resilient, and growth-oriented professional with extensive experience in leadership, insurance, recruitment, healthcare services, and executive support. Recognized for strong interperso…
Strategic Operations Leader driving excellence through process optimization and high-performance team management.
Currently responsible for operations model specific in gaming, isp and marketing. I am also responsible when it comes to delivery and ensuring all performance are on target. Aware of social media mark…
Remote operations and process improvement leader with 20+ years in BPO/BPM across Sales, Customer Service, Collections, and Accounts Receivable. Certified Lean Expert and Six Sigma Practitioner specia…
managing client task, overseeing productions, creating action plans, and coaching individuals about the performance results.
About Me:Hi, I’m Cherrie — an experienced Executive Administrative Virtual Assistant with 5+ years of supporting managers, leadership teams, and international operations (NA, APAC, LATAM).I help busy…
Operations & Executive LeadershipYou have a strong track record of managing high-performance teams and supporting global brands (like Virgin Media, AT&T, and QuickBooks).Leadership & Team Management:…
Experienced in Intermediate MSO Tools (Excel, pptx, etc.)Leadership and Management Skills Excellent Customer Service SkillsReporting and Analytics
A results-driven operations leader with over 16 years of experience in customer service, SaaS, and startup environments. Skilled at building and scaling remote teams, streamlining workflows, and creat…
15 years in the BPO industry, supported several verticals such as Technical Support, Telecommunications, Healthcare, Retail, and Customer Service.
I am a reliable and detail oriented Virtual Assistant with experience in executive assistance, administrative support, operations coordination, CRM management and recruiting support. I help business o…
A highly motivated individual with a keen attention to detail and a commitment to delivering high quality work. I am an experienced appointment setter, virtual assistant, legal assistant and a senior…
Has more than 10 years of experience in handling technical support, including calls, chat or email support, appointment setting, admin works, process Trainor and customer service accounts. Enthusia…
Career ObjectivesDriven professional seeking a challenging role that fosters growth, encourages collaboration, and provides opportunities to deliver meaningful contributions. I am passionate about lev…
Dynamic operations leader pivoting into Virtual Assistant work. Skilled in scheduling,client communication, and remote admin tasks, with a proven track record ofstreamlining processes and delivering e…
Result-driven professional with over 11 years of experience in the BPO industry, supporting US-based clients across technical, billing, sales, and travel accounts. This diverse experience has strength…
Experienced Executive Virtual Assistant skilled in creating reports, handling bank accounts, paying invoices, scheduling, data entry, and managing special requests for CEOs. Expertise in KPI reporting…
Take a look at my portfolio:https://nmpsantos.my.canva.site/my-work-jamxann
Executive and Critical Support Enginner with 8+ years of experienced in advanced troubleshooting, incident management and executive-level IT support. Proven track record of safeguarding business conti…
WHAT I DO:I'm a Amazon Brand Manager & Analyst | Brand Optimization Specialist | Seller Central Operations Consultant (non-PPC), helping 6-7-figure Amazon brands scale cleanly, convert better, sell mo…
Hi, I'm Ken — a GoHighLevel Virtual Assistant and Operations Manager with 10+ years of experience helping businesses run leaner, move faster, and grow smarter.If you need someone who can actually BUIL…
Proficient in Hardware Troubleshooting, Microsoft Word, Microsoft Excel, PowerPoint, Internet, and install, reformat and configure any Windows Operating System, Microsoft Office Suite, Anti-virus, and…
With over 15 years of experience in the BPO industry, I have successfully progressed from an agent to a Training Manager 2. My expertise lies in customer service, management, coaching, and team leader…
Dedicated and reliable professional with experience in customer service, technical support, and team support in the BPO industry, including work as a Subject Matter Expert (SME). Skilled in handling c…
As an experienced customer service professional with over 30 years of experience, I have also been successful as a customer service manager. In this role, I have demonstrated my expertise in leading a…
I am passionate about streamlining operations, automating workflows, and enhancing employee experience through process innovation. With a track record of successful team leadership, stakeholder engage…
“KM, when assigned a task, takes it on as a challenge. She makes things look easy even when they're complicated with her organizational skills and analytical thinking.” - Joanna Marie O.“It's a given…
An Operations Manager with over 3 years of experienceTeam Leader for 7 yearsExpert when it comes to developing strategies and managing operationsKnowledgeable in data analysisSuperb coaching and mento…
I am currently a BPO employee who specializes in customer service and handling difficult situations and customers. I have more than 10 years of customer service experience where I was able to work my…
Results-oriented Technical Support Manager with over 9 years of experience delivering highperformance IT support, systems management, and customer service across hospitality, finance, and technology…
Experienced and dynamic team leader with a proven track record in driving collaborative success. Passionate about fostering a positive work environment and leveraging team strengths for exceptional ou…
I am a results-driven Project Manager and Virtual Assistant with 7+ years of experience helping executives, teams, and businesses achieve their goals through structured project execution, process opti…
Communication skills- Fluent both verbal andwritten communication. Clearly articulating goals, providing feedback,and fostering open dialogue. Technical skills- Sound knowledge of tools…
Most of my experiences in working as a VA is on Real Estate. I'm quite familiar with the use of MLS, CRM's and Transaction Management on listing properties and contracts. Furthermore I'm quite versati…
Bookkeeper | Xero Certified |Web Research | Data Entry
Extensive administrative background that involves human resource management skills, basic counseling, administration of standardized test, implementation of processes compliant to international standa…
I have taken on the role of team leader, focusing on performance coaching and boosting productivity and engagement through tailored strategies and effective team management. I have developed strong sk…
Seeking a challenging career with a progressive organization that benefits from my skills and abilities, while providing opportunities for professional growth and development. Eager to contribute to a…
Legal Virtual Assistant | Juris Doctor | Talent Acquisition SpecialistApps I work with:- Canva | 17Hats | Airtable | Microsoft Office | Ring Central and more | Zendesk-Fast Learner and Tech-savvy | G-…
A results-driven professional with 5+ years of experience in client management, business operations, back-office support and lead generation across multiple industries including events, construction,…
“Experienced business development and customer service professional with a strong background in B2B sales, client relationship management, and customer support. Began career as a Customer Service Repr…
I’m Jen Nico L. Olalia, an aspiring Industrial Engineer with a strong foundation in process improvement, data analysis, and operations management. Throughout my academic journey, I’ve developed key st…
Senior operations and executive support leader with 15+ years of experience across global BPO, customer service, and executive support environments. Proven track record in managing large-scale operati…
Dedicated customer service associate and motivated in providing excellent service and satisfaction in the success of the company. Reliable and proven ability to established rapport with the clients, d…
Hi, I'm Beverly — an Operations Manager with 8+ years of experience running BPO operations for global brands including Lumen, Comcast, eBay, AT&T, and Western Union.I've led teams of up to 120 agents…
Hi! I’m a dedicated and reliable Virtual Assistant with over 15 years of experience in customer service, operations management, administrative support, and team leadership. I have a strong background…
I am a highly motivated and detail-oriented professional with a solid background in operations support and appointment setting. I bring experience in managing customer service workflows, coordinating…
Customer Service Supervisor with over 10 years of experience in the BPO industry and 3 years specializing in US healthcare insurance. Skilled in client relations, communication, and organizational eff…
With over 8 years of corporate leadership experience across Quality Operations, Process Excellence, Training, and Talent Acquisition, I bring a strategic and systems-driven approach to business perfor…
I worked as a team leader in Office Partners 360 for 3 years. I have completed a virtual training for freelance virtual assistant position. I believe my soft skills and experience will let me help you…
I'm an Operations Manager and Executive Virtual Assistant with 15+ years of leadership experience in the BPO industry, including 5 years managing operations, KPIs, reporting, coaching, and team perfor…
Customer focused and detailed oriented professional with over 7 years of experience in customer service and Group Team Lead/Team Lead within healthcare and retail account. Skilled in managing multi-ch…
I am a dedicated Healthcare Operations and Project Coordination professional with strong experience supporting operational workflows, managing administrative processes, and coordinating projects to en…
I am a Virtual Assistant—I pay attention to details, am eager to learn, resourceful and organized. I am a previous Team Leader and Supervisor in a BPO setting for international accounts. Flexible and…
A Dedicated employee who is willing to learn new things to acquire new knowledge and skill needed on my growth and Adept in collaborating with colleagues to ensure product quality and improvements.
As a graphic designer, I bring a creative and detail-oriented approach to visual communication. With a solid foundation in design principles and a keen eye for aesthetics, I specialize in translating…
I feel like customer service chose me—and I chose to grow with it. For 18 years, I led teams, solved problems, and turned challenges into opportunities to build lasting relationships. Over time, I dis…
Experienced Customer Service professional and Operations Leader with 7+ years in BPO across healthcare, travel, and telecommunications. Skilled in managing high-volume call environments, leading teams…
Dedicated and organized HR and Virtual Assistant with over 14 years of experience inproviding comprehensive support to HR departments and C-level executives. Proficient inmanaging recruitment processe…
Operations and customer service professional with 18+ years of experience in banking operations, securities settlements, customer support, team leadership, and administrative functions. Experienced in…
Business Transformation, Learning & Development and Performance Management professional with 12+ years of experience leading business transformation, workforce development, and operational excellence…
Over 17 years experience in customer service. My customer service roles in the last five years are focused in handling/managing a customer service team for Ecommerce brands (order management, fulfillm…
With over 17 years of operations experience, I bridge the gap between BPO agility and in-house strategic execution. My career includes 13 years of scaling large offshore operations at iQor and TaskUs,…
Executive Administration• Provided executive assistance to the COO.• Managed social networking accounts of the COO such as LinkedIn.Senior Recruiter• Specializing in staffing professionals for the sta…
In my previous role as a Operations Manages or Sales Operations Manager at [TRANSCOM], I was responsible for sales process metrics, managing CRM systems, and supporting the sales team with data-driven…
A Seasoned Operations Leader and a Certified Lean Six Sigma Yellow Belt. Great written and verbal communication skills. Great customer and client service skills. Technical knowledge for Telco accounts…
Experienced in patient and customer service whether in person or virtually
Hi my name is Ronaldo. I am a graduate of a medical school and I am a registered nurse. Currently I am an Operations Manager in a healthcare account. My skills and experience includes critical thinkin…
Hi! I’m Darlene, a highly motivated and detail-oriented professional with over 2 years of experience providing top-notch virtual assistance, customer support, and executive-level administrative servic…
- Insightful Operations Analyst in methods for improving organizational efficiency, resource utilization and satisfaction scores. - Ready to break down processes at every level and optimize approach…
My name is Rodolfo and I have over 15 years of experience in various fields, particularly in customer service and office works.Throughout my career, I have gained extensive experience in the corporate…
I am a detail-oriented Virtual Assistant with 4+ years of experience in data management, administrative support, and customer service. I help businesses stay organized by handling tasks like data entr…
I am virtual assistant who can do multiple tasks, work under pressure, and can easily adoat to any work environment.
Looking for work from home job
I am a skilled sales representative, i also worked as a Real estate Telemarketer. I've been working in a BPO industry for 3 years. i previously handled Financial, healthcare, customer service, and Sal…
I am a seasoned Operations Manager with a passion for optimizing processes and empowering teams to exceed client expectations. At the helm of a distinguished Recruitment Process Outsourcing firm, I le…
• Over 10 years of experience as an Operations Manager in BPO • 5-year experience as a Sales Training Administrator and Executive Assistant to the VP of Marketing and Sales • Demonstrated ability to w…
8+ years of experience supporting clients, managing accounts, resolving issues, and coordinating operations in fintech and financial services. Experienced in customer service, client onboarding, CRM m…
Experienced Operations Manager and Supervisor with a proven track record in the outsourcing and offshoring industry, recognized for driving innovation, team engagement, and operational excellence. Ski…
I am a working student with experience in editing and using design tools such as Canva. I was previously a student journalist and have also worked in a BPO company, which strengthened my communication…
Experienced Executive Assistant delivering impactful support to C-suite executives. Mastery in seamless schedule management, travel coordination, and office optimization. Detail-driven, resourceful, a…
A professional who collects, processes, and analyzes data to provide valuable insights and support decision-making within an organization.
Customer Service | Operations Manager | Virtual Assistant | Project Manager | Social Media Manager
Reliable and detail-oriented Virtual Assistant with 2 years of experience in customer service and proven experience supporting executives in a home care setting. Skilled in administrative support, ema…
I can learn to fix something. I am willing to learn any job. I can multitask. I am a well-rounded individual. I can work well with other people.
Results-driven leader with over six years of experience across multiple leadership roles, specializing in people management, compliance, and operations leadership. Proven success in driving productivi…
Experienced Senior Team Leader and Account Manager with a strong background in operations, client support, team management, recruitment, and administrative work. Skilled in handling remote teams, impr…
Experienced Training Supervisor adept at developing training programs in fast paced, high-growth industries. Consistently led the training team to be on top of enterprise worldwide. Played a key role…
Experienced Operations Manager with expertise in leading teams, managing daily operations, handling client communications, and devising strategic plans. Demonstrated success in streamlining processes…
More than 12 years of BPO experience from 2013 to 2026, progressing from Customer Service Representative to Team Manager while supporting telecommunications and healthcare accounts, specializing in cu…
Accomplished Operations and Accounts Manager with a proven track record in team leadership, overseeing multifaceted projects, and driving operational excellence. Previously a seasoned recruiter adept…
Results-driven WFM Business Analyst with over 7 years of experience in strategic resource allocation and high-precision forecasting for global brands like Apple and Capital One. Complementary expertis…
Hi, I'm Grace. Listed below are the skills I'm confident with. I work efficiently and use the time provided wisely. Looking forward to working with you! Inventory Management Supply Chain Google Sheet…
Results-driven professional with 20 years of corporate experience, including over a decade in Senior Management and Executive roles. An expert in running multiple departments, site-wide operations, an…
Results-driven travel and customer service professional with 14 years of experience in travel, hospitality, and BPO industries. Skilled in sales, team leadership, customer retention, and operations su…
I have been working in the BPO industry since 2007. I have worked my way up from being an associate to a Team Manager/Lead with background in Customer Service, Supply Chain, Data/Catalog Management an…
Hi, there! I appreciate you checking my profile! I am Joshua Lopez, a results-driven management professional with ten years of progressive leadership experience and proven abilities in operations mana…
I have over 10 years of experience in administrative support, HR, and customer service. While I’m new to working as a Virtual Assistant, I’m not new to the work — I’ve been supporting daily operations…
Hi! I’m Jerard, a results-driven Virtual Assistant with 7+ years of experience in appointment setting, lead qualification, customer service, and operations support for US-based companies.I help busine…
Results-oriented Associate Operations Manager, leveraging 10 years of leadership, mentoring and developing talents and managing client relationships
- Property Management (AirBnB, Booking.com, Expedia, et cetera)- Customer service- Virtual assistance- Transcription- Proofreading- CRM management- booking channel management- online marketing
I am an experienced Workforce Analyst with excellent time management skills. I am a good communicator with proven inter personal skills and am used to working in a team whilst also being capable of us…
16+ years of experience transforming business processes and driving quality. Proven expertise in scaling complex client programs, managing operational budgets, and ensuring 100% accuracy in high-stake…
Professional Summary:Administrative Assistant, Scheduling Coordinator, Data Specialist, and Bookkeeper with 9.5 years of experience supporting operations across property management, professional servi…
Highly experienced BPO Professional with over a decade of management experience. My expertise include call center management and start-ups, management of customer service, outbound sales and lead gene…
Results-driven operations and account support professional with over 6 years of experience at Amazon Operations Services Philippines, specializing in business account management, fraud prevention, an…
Results-oriented Remote Operations & Sales Leader with over 15 years of experience managing high-performing teams in BPO and E-commerce sectors.Expert in driving revenue growth, optimizing remote work…
no skill summary
I am a Technical Writer and Learning Specialist with broad experience in healthcare, fintech, consumer tech, and energy. Over time, I’ve grown into a people-focused leader—designing curricula, driving…
Detail-oriented and dependable healthcare operations professional with 3 years of experience as a Business Process Delivery Associate at Accenture. Skilled in non-voice back-office processing, special…
Specializes in managing people in a program with minimim 150 FTE; handling and overseeing hospitality account
With over five years of experience in team management, compliance and audit roles, I developed expertise in regulatory adherence, team leadership, and stakeholder engagement. By implementing robust co…
SKILLS ? Interpersonal Communication Skills ? Relationship Management ? Operations Management ? Client facing expertise ? Decision-Making ? Organization and Time Management ? Attention to Detai…
- Strategic and operational planning with execution principles- Budget and forecast- Vendor relation management- 3PL management- Inventory management- Process analysis and reengineering methods- KYC m…
Experienced healthcare professional with 6 years of leadership experience in the healthcare customer service industry. Skilled in managing patient and provider inquiries, premium billing and collectio…
I have over five years of experience managing teams of 15 or more direct reports. My approach centered on building a structured but supportive environment where each person knew what was expected of t…
After taking a Bachelor of Science in Information Technology, I applied to different roles such as production operator, warehouse encoder, and customer/tech support representative until getting promot…
GoTeam leveraged my expertise as a Senior Analyst to support strategic initiatives through data interpretation and process optimization. This role allowed me to utilize my analytical skills to inform…
Experienced Project, Operations, and Program Manager | Content & SEO Specialist | Senior EditorI am a results-driven professional with extensive experience in project management, operations management…
Customer Service Representative / Talent Acquisition Specialist * Train New Hires * Validate Calls * Track KPI * Interview Applicants * Facilitate Classes * Facilitates Focused Group Discus…
Experienced Virtual Assistant with a strong background in customer service, QA, operations, and back-office support. Skilled in CRM management, lead research, inbox/calendar handling, reporting, and a…
Self-motivated and proactive virtual assistant with over 7 years of experience in providing quality service and output to clients across the Pacific as well as providing comprehensive communication an…
Are you looking for someone with the guts, grits and commitment to get the job perfectly done?Let’s connect to streamline your operations and elevate your customer support!For business queries and to…
Customer Support Professional | Client-Centered and SolutionI am a skilled customer support professional with experience in delivering high-quality assistance and fostering positive client relationshi…
BUSINESS DEVELOPER: Started and developed two start-ups to becoming multi-million corporations. PROCESS CREATION and IMPLEMENTATION EXPERT : Spearheaded team creation, SOP creation, and KPI settin…
Experienced in banking operations with a strong foundation in customer relationship management and data handling. Proficient in using CRM tools such as Salesforce, as well as Google Suite and Google…
9 years of experience in a BPO Company. Currently a Documentation Specialist that manages knowledge based articles.
I am an Executive Assistant and Operations Professional with over 14 years of experience supporting executives, managing operations, leading teams, and delivering exceptional client experiences.My bac…
Customer service oriented
I am currently open to both full-time and part-time remote opportunities.I have over 10 years of experience across customer support, quality assurance, operations, and executive assistance. Throughout…
With almost 10 years of leadership experience across both corporate teams and community ministry, I bring a strong background in guiding people and managing projects. I have over two years of experien…
Extensive background in forecasting, scheduling, capacity planning and real time monitoring. Experience working in the community disability and/or aged care sector both Australia and US as scheduling…
Hi!I am a dedicated financial services professional with proven expertise in loan documentation, fraud investigation, and claims resolution. I ensure regulatory compliance, mitigate risk, and efficien…
Senior Operations and Customer Experience Leader with 10+ years of progressive experience in BPO, customer service, sales, and business operations. Proven track record of managing teams of 100+ employ…
Results-driven professional with 10+ yrs BPO experience, including 8+ years as a Team Lead handling multiple accounts such as retail, customer service, healthcare, appointment setting, financial and I…
As a seasoned Team Manager, coach, and subject matter expert, I bring a dynamic blend of leadership, mentorship, and specialized knowledge to the table. With a track record of cultivating high-perform…
Results-oriented Workforce Management Specialist with a career foundation in Customer Service. Expert at navigating the complexities of shared queue environments and multi-language routing. Combines h…
Detail-oriented Subject Matter Expert with extensive BPO experience specializing in digital ad verification and policy compliance. Proven track record of maintaining high-quality standards and handlin…
Hi! I’m Mandy, a seasoned remote professional with over 8 years of experience in the BPO industry and 7 years supporting startups in remote roles. I specialize in administrative assistance, team leade…
I am a motivated professional with 1–2 years of experience in the BPO industry, handling both inbound and outbound calls as well as email support. My background has trained me to communicate effective…
Operations Lead/Integrator | EOS-Driven Systems & Execution LeaderI help founders and growing businesses turn vision into structured execution.Over the past decade, I have worked in operations, projec…
Detail-oriented Healthcare Virtual Assistant with experience in priorauthorization review, administrative support, healthcare coordination, andpatient communication. Skilled in managing documentation,…
CX Architecture: Orchestrated end-to-end multi-channel operations, resolving systemic friction to move Reviews from 3.0 to 4.5. Zero-Defect Operations: Synced Sales, Technical, and Logistics to ma…
Automation & Operations Virtual Assistant specializing in building simple systems that reduce manual work and improve business efficiency.I design and implement workflows using tools like Zapier, Clic…
I’ve been working in the customer service industry for the past 15 years. I started out as a customer service representative and got promoted to a Communications Skills Trainer and finally a Team Lead…
Cold Calling at Roof Harbor Appointment Setter at Esquire Asset Recovery Graphic & Social Media at Contigobandph
Hi! I’m Venjeilyn Bravo, a dedicated and detail-oriented Data Entry Specialist with strong skills in data encoding, web research, spreadsheet management, and administrative support. I am proficient in…
I am a highly experienced Operations and Account Management professional with over 15 years of proven work in both the United States and the Philippines, specializing in security operations, client ma…
A highly organized and results-driven professional with over 5 years of experience in workforce management, scheduling, and customer support in high-volume BPO environments. I specialize in optimizing…
Operations & Customer Service Leader with Team Management and Data Analysis Expertise Alternative options (depending on tone/style you want): BPO Operations Leader with Customer Service, Team Lead…
With over six years of experience in customer service and more than four years as a Team Leader, I have honed a unique skill set that blends strong communication, leadership, and problem-solving abili…
I'm highly motivated and detail oriented professional with 5 years experience in BPO industry. I successfully top performer and a team player.
Fast learner Numbers OrientedGoal OrientedEnthusiastic personaltyOptimistic, humorousMicrosoft 365 proficientProficient in some Computer LanguagesFormer Team ManagerFormer Account ManagerFormer Client…
A dedicated customer service professional with over 7 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reportsand providing serv…
10+ years’ end-to-end WFM & workforce analytics across US, EMEA, and APACForecasting, capacity planning, scheduling optimization, and intraday managementPower BI dashboard development, advanced Excel…
10+ years experience in offshore contact centers handling Retail, Accounting, Technical and Customer service support
Virtual Assistant | Team Lead | Training & Operations
I help online businesses and founders stay organized, execute ideas faster, and build systems that support growth.With experience in operations management and digital marketing support, I specialize i…
Professional SummaryI’m an experienced professional with over 15 years in the BPO industry, including roles as Team Manager and Operations Manager. I’ve also worked as a Virtual Assistant in Real Esta…
LICENSED ENGLISH TEACHERCUSTOMER SERVICE REPRESENTATIVE (BPO INDUSTRY)
I am an experienced Social Media Manager (SMM) with three years of expertise in Facebook and Instagram Ads targeting and campaign creation. Additionally, I have over five years of experience as a Clie…
Detail-oriented professional experienced in strategic planning, cost optimization, and team leadership. Proven track record of developing successful strategies and managing operations to achieve both…
I’m an Operations and Customer Service leader with over 13 years of experience in customer support, team management, coaching, training, and remote operations.I have handled large customer service tea…
You can view my Linkedin profile for more details regarding my experience. Please click this link: http://linkedin.com/in/hannah-cadiogan-0b3b54105
I can do multitasking, dedicated and methodical individual. I have good communication skills and interpersonal skills, am very willing to learn and develop new skills. I am reliable, dependable and of…
I work efficiently with minimal supervision and take pride in being highly detail-oriented, ensuring accuracy and consistency in every task. I have a strong ability to focus and manage cognitive resou…
Experienced BPO professional with a background in team supervision, performance management, quality monitoring, and stakeholder communication. Proven capability in managing agent performance against S…
Operations Leader | Retirement & Insurance Operations | Back-Office Financial Services | Service Delivery & Workflow Management | Stakeholder Management | Process Improvement | Excel • Power BI | 13+…
Experienced Operations and Training & Development Leader with more than 10 years of expertise in content development, learning strategy, and operational excellence. Skilled in designing and implementi…
With 5 yrs BPO Experience for Customer Service for Retail, Technical Support, HealthcareKnowledgeable for Microsoft OfficeCanvaCapCut Sony Vegas ProMicrosoftSlackSalesforcesWebexRemote Job ReadyWPM=70…
Results-oriented Professional Chemical Engineer and P2P Service Delivery Lead with extensive experiencemanaging complex global procurement workflows, supply chains, and technical operations within glo…
I see myself as a goal oriented, highly motivated, well organized person. I approach task with sense of urgency and put attention to details in making sure that I'll be able to complete any given task…
Results-oriented and decisive executive with 18 years of experience in Operations Leadership, Client Support, Software and Computer Services, Social Media, Healthcare, Automotive & Telecommunications.…
Results-driven Training Supervisor with extensive experience managing high-volume new hire training classes of up to 25 learners. Proven track record in identifying performance gaps and designing targ…
? Experienced Customer Service Representative with 12 years of providing superior admin responsibilities, customer support and service to clients by addressing all questions and concerns accounting,…
Customer-focused and reliable professional with experience in customer service, data entry, and administrative support. Skilled in handling customer concerns through chat, email, and phone while maint…
Seeking an entry-level position in a dynamic and growth-oriented organization whereI can contribute my skills, knowledge, and enthusiasm to learn and grow in theindustry.To secure a challenging positi…
Operations Supervisor
Executive Assistant | Operations Support | Team Leader | Remote-Ready Admin Professional
Results-driven BPO professional with 8 years of experience in operations supervision, client support, and team leadership. Skilled in managing high-performing teams, streamlining processes, and drivin…
With 5 year experience in admin work for procurement and customer service.
Virtual Assistant with 10 years of experience in operations and customer support. Skilled in admin tasks, reporting, and workflow improvement. Reliable, detail-oriented, and focused on helping busines…
I don’t just find leads—I spark connections. From identifying prospects to nurturing relationships and setting appointments, I combine attention to detail, communication, and persistence to drive grow…
Dedicated Healthcare Operations and Utilization Management professional with extensive experience in prior authorization, pre-certification, and case coordination with the providers and nurse case man…
With over 12 years of experience in the BPO Industry, I’ve developed a strong foundation in coaching and people development, project management, data analysis, or customer relations. My career has spa…
Conscientious and capable of driving efficiency and on-time project delivery. Bringing years of exposure and experience in the different industries and proven abilities in performing accurate work acc…
I have substantial experience in Virtual Assistance, Admin Tasks, Personal Assistance and Project Management. Below are the platforms I have expertise in.
Microsoft office and Google sheet proficient
I approach insurance with a CEO mindset—treating every client’s coverage like it’s my own business on the line. From new business and renewals to everyday servicing, I focus on proactive communication…
Aspiring Virtual Assistant with 12+ years of proven success in operations management, executive support, and team leadership. Highly skilled in calendar management, appointment setting, CRM administra…
I am a sales, operations, and data-focused professional with 13+ years of experience supporting revenue-generating teams, customer-facing operations, and process-heavy environments across remote and g…
App & Tool ExperienceWorkspace- Google Suite- Microsoft Office Suite- Trello, Asana, NotionMarketing | SMM- Go HighLevel (Building Workflows, Campaigns, etc.)- Wix, Squarespace, WordPress- Mailchimp,…
Dedicated and detail-oriented Health Management Analyst with over six years of experience in the healthcare industry, specializing in claims management, utilization management, and patient care docume…
I am Aiden Librojo, 22 years old from Manila and a fur-mom to my Himalayan cat named Cali. I studied BS Medical Technology in one of the top universities in the Philippines, University of Santo Tomas.…
I am a Customer Success Manager with nearly 10 years of experience across enterprise customer success, SaaS account management, technical support, operations leadership, and customer engagement.I curr…
I have worked as an Associate Consultant for the last 8 years. I am responsible for providing a first-level review of end-user receipts and expense reports to ensure the integrity and accuracy of thei…
Versatile and results-driven professional with a strong background in customer sales, audio editing, and digital marketing. Proven ability to build strong client relationships, drive revenue growth, a…
Professional ExperienceACCOUNT MANAGERNexusPoint | May 2025 – PresentServe as the primary point of contact for enterprise clients, managing end-to-end relationships to ensure customer satisfaction, re…
I previously worked as Operations Supervisor for Teleperformance Philippines for 9 years. I was in charge of managing, organizing and coaching a team of 15 people tasked with providing customer servic…
Experienced in customer service with a successful history of surpassing customer expectations. Proficient in managing a large number of inquiries, solving intricate problems, and cultivating robust cu…
Leadership Skills Management Skills Coaching Skills People Management Conflict Management Customer Service Skills Sales Skills CRM
An online freelancer for 15 years. Highly experienced in providing remote support regarding bookkeeping, customer support, and executive assistance.
To follow
I had prior experience in Manufacturing sites as I am an Industrial Engineering graduate; I have worked for 15 years in the BPO industry (handled different fields ie. Health Administration, Software…
BPO professional of 15 years in the industry. A servant leader and a collaborative team player. Skills in project management, effective communication, and problem-solving have driven significant impro…