I am an experienced IT Service Desk Technician with over 5 years of combined expertise in IT support, technical troubleshooting, and customer service. My background includes working in multinational c…
An experienced Technical Support Engineer with various systems, devices, troubleshooting IT-related issues. A pro-active team player that can work independently or with a team.Teleperformance Philippi…
Versatile IT Professional with a strong background in ITSM (IT Service Management). About 7 years ofexperience specialized in Level 2 Technical Support, managing complex incident resolution andservice…
Experienced WFM Reports and Real-Time Analyst skilled in monitoring intraday performance, generating accurate reports, and analyzing key metrics like AHT, ASA, Service Level, and adherence. Proficient…
Rate Expectation: $10 - $15 / hour USD (depending on workflow complexity and project scope).I'm an AI and Low-Code Automation Specialist with a strong professional background in enterprise IT Support…
IT Specialist with 8+ years of hands-on experience in enterprise systems support, network infrastructure, and database management. In recent years, has expanded into Data Analytics self-developing Py…
Results-driven professional with experience in IT support, customer service, and education. Skilled in troubleshooting, account management, and incident resolution with a focus on efficiency. Strong c…

I'm a friendly and resourceful professional with a passion for helping others. With a strong background in customer service, technical support, and excellent communication skills. I genuinely enjoy co…
As an experienced and dedicated IT Support Specialist with a decade of helping people, I take immense pride in providing exceptional technical assistance and problem-solving solutions to end-users. Be…
Dynamic HR professional with 4 years of experience in end-to-end human resource processes. Adept at enhancing the employee experience through effective operations and support. Passionate about fosteri…
I help businesses and remote teams resolve technical issues, manage support tickets, and maintain smooth day-to-day IT operations. With over 2+ years of experience in technical support and customer se…

IT Service Desk, Customer Service, and Chat Support professional with 10+ years of experience supporting global clients in high-volume environments. Experienced in incident and request management, tec…
I am an L3 IT Support Engineer and Cloud Administrator at Tarilon Technology Services, with more than seven years of experience delivering high-quality technical support across global environments. My…
I am an experienced and results-driven Technical Support Specialist with over four years of experience across various complex systems, including Telco/Cable (Comcast Xfinity) and specialized SaaS Appl…
Experienced IT Support Specialist & Data Annotation Expert | 6+ Years ExperienceMy main objective is to help my clients succeed by providing high-quality, reliable service. With a strong background in…
I am a skilled and adaptable bilingual Virtual Assistant fluent in English and French, with a focus on providing high-level administrative support and enhancing organizational efficiency. I am experie…
Knowledgeable and trustworthy customer support representative with a lot of experience helping customers in a busy contact center. Strong commitment to fostering a favorable company image and assistin…

Technical Support and Collections Specialist experienced in resolving user issues across Network (TCP/IP, DNS, VPN setup), Operating Systems (Windows and macOS), Microsoft Office, ServiceNow, MFA setu…

• Technical Support • Troubleshooting • System Diagnostics • System Administration • Provisioning • Fulfilment • Network Administration • Computer Security • Customer Service • Communi…
I am an IT Service Desk Analyst with over 2 years of experience providing remote technical support, troubleshooting Microsoft 365, Active Directory, Windows systems, and basic networking issues. I hav…
I bring a comprehensive set of technical and customer service skills honed over years of experience in IT support and service desk roles. My ability to troubleshoot and resolve diverse technical issue…
As a Service Desk Analyst, I provide customer experience solutions and technology to some of the world's best brands, including over 100 Fortune Global 500 clients and over 125 new economy clients. I…

• IT ANALYST | Hello! I'm a dedicated and highly experienced IT professional for 9+ years. I specialize in resolving technical issues, streamlining IT operations, and delivering exceptional user suppo…

IT Service Desk Analyst | 10 Years in Enterprise IT | Skilled in Remote Desktop Support | End-User Support | Incident Management | Your IT Solutions Partner
Hello, future Client!I'm Abigail a fast and reliable virtual assistant at your service. I am happy to provide services that will help achieve the growth and development of your business. I'm a hardwor…
Versatile and dependable General VA with strong experience in cloud system support, incident management, and data entry. Skilled in performing system health checks, managing backups, resolving technic…

I have the skills of a Tech support and Customer service support.

Hi, I'm Julhian.I help businesses stay organized, make sense of their data, and run their operations smoothly — so nothing slips through the cracks and decisions get made with confidence.With a backgr…
Technical Support Specialist with experience in customer support, troubleshooting, ticket management, and system coordination using tools like Zendesk, Jira, and Confluence. Skilled in resolving techn…
Experienced IT professional with 9 years of expertise in IT operations and technical support. Proven ability to troubleshoot and resolve complex technical issues, optimize system performance, and ensu…
Devoted to providing outstanding customer service and bolstering the performance of a dynamic team. Eager to increase productivity, enhance workflow, and surpass performance targets by utilizing my ap…
I've spent the last five years in enterprise IT — service desk, Active Directory, remote troubleshooting, ServiceNow. I know how to keep systems running and how to document everything when they don't.…

- Service Desk - IT Analyst - Remote assistance to end users- Microsoft Office 0365 apps- Azure Workspace- Intune and Microsoft Endpoint - Zscaler VPN/Firewall- Mobility apps IOS/Android devices - CRM…
IT professional with 3 years of experience in technical support and software development. Currently a Technical Support Analyst at Aprimo, handling ticket resolution, bug escalation, and coordination…
With 10+ years across data center operations, managed IT services, and cybersecurity, I bring hands-on experience in the exact work most VAs can't touch: SLA compliance tracking, KPI reporting, incide…

With over 7 years of experience in the technical writing field, I excel at translating complex technical information into clear, concise, and user-friendly documentation. My expertise lies in creating…
Hi! My Name is Lester Lee Lameg.I have more than 9 years of call center experience and I can definitely work with minimal supervision. I do have a strong knowledge with Microsoft Office applications (…
MSP System Engineer

I’m a reliable Customer Service and Technical Support Specialist with over 5 years of experience delivering high-quality support across telecommunications, financial services, and IT service desk envi…

A teacher, taught junior high school students foralmost a year.A tutor, been teaching one-on-one sessions with students, both local and foreign.An IT Service Desk Analyst, has experience for two years…
I am an IT Service Desk professional with 8 years of experience in providing technical support, troubleshooting, and system maintenance. With a degree in Information Technology, I specialize in resolv…

PRIMARY SKILLS• Adobe Photoshop• Macromedia Flash MX• PHP MySQL• Microsoft Visual FoxPro Programming Language• Visual Basic• C++ Programming Language• Corel Draw•WordPress Page CustomizationTECHNICAL…
Hi I'm John , has a professional background experience with POS Service Desk/Technical Support/IT Helpdesk for almost 10 years. I would like to upskill with regards of IT Infrastructure. I'm looking f…
Enthusiastic IT support professional with more than 1 year of experience in technical support and troubleshooting. Skilled in resolving technical issues, providing excellent customer service, and supp…

Bilingual - Spanish Speaker. Customer Service. IT Service Desk.
I am an Automation & IT Support Virtual Assistant with experience in Service Desk operations and ServiceNow, and a growing specialization in workflow automation using Make (formerly Integromat). With…

I’m a detail-driven Customer Service and Operations professional with over 9 years of experience supporting global companies across service desk operations, quality assurance, procure-to-pay (P2P), an…
I’m an IT Administrator supporting cloud, collaboration, and ITSM operations. I handle AWS environments for Indra Client through third-party platforms like Drupal, manage SharePoint sites and permissi…
A highly skilled and dynamic Network Specialist with 10 years of experience managing and overseeing optimal network services for enterprise organizations. Proven expertise in enterprise network design…
Versatile IT Infrastructure Engineer with 5+ years of experience in both enterprise L2/L3 support and MSP client environments. Skilled in incident resolution, SLA compliance, and escalation handling.…
As a Senior Technical Process Executive, I am a seasoned professional with a proven track record in overseeing and optimizing technical processes to ensure efficiency, accuracy, and excellent service…

Experienced Virtual Assistant with a strong background in healthcare administration, orthodontic scheduling, e-commerce operations, and technical support. Skilled in managing patient appointments, reb…

Experienced and detail-oriented Virtual Assistant, Administrative Support, and Technical Support Specialist with 10+ years of experience supporting Australian and US clients in fast-paced remote envir…

Results-driven Quality Assurance Engineer with 5+ years of experience in software testing and quality assurance across web and enterprise applications. Skilled in various types of testing, test case d…
I am an Infrastructure and Network Engineer with hands-on experience in designing, implementing, and supporting enterprise network environments across multiple sites. I specialize in network infrastru…
Hello! I’m Michael Angelo Terrible, a dedicated IT Service Desk and NOC Specialist with over 5 years of hands-on experience in providing technical support, managing network operations, and maintaining…
Dedicated IT professional with hands-on experience in Level 1 technical support, ticket management, Microsoft 365, and service desk operations. Fast, reliable, and always SLA-compliant.

I’m an IT Support and Application Support professional with over four years of experience in troubleshooting systems, managing incident tickets, and supporting end-users in fast-paced environments. I’…

Provided high-level support to C-level executives by managing calendars, coordinating meetings, handling confidential communications, and overseeing administrative tasks. Streamlined workflows, improv…
Results-driven IT Service Desk Analyst with 10 years of combined experience providing remote technical support across MSP, healthcare, enterprise, and legal environments. Skilled in Microsoft 365, Azu…

Reliable IT support professional with over six years of experience in technical support and Shopify development, plus hands-on experience in Amazon inventory monitoring and product management. Skilled…
Service Desk Analyst l Customer Service l Administrative Personnel l Technical Support Specialist l

IT Service Desk Level 1 | ITSM & Identity Management (ServiceNow, ConnectWise, Azure AD) Lead Qualification Expert, Support Global Customer Relations & Virtual Assistance | Digital Marketing & Bookkee…
Applications Systems Engineer/Consultant (WeServ)- 2 years and 7months of experience as Software DeveloperSurvey Programmer (Dynata Philippines)- 7 years of experience in ConfirmIt- 5 years of experie…

Experienced IT Support Specialist & Technical Engineer with over 10 years of hands-on experience providing reliable remote support for businesses and enterprise clients. I specialize in Tier 1–Tier 2…
Your Rockstar VA6 years in Administrative Job1+ years in Data ProcessingExcel is my bestfriendMy experience in Data Processing :* Provide data to the sales Managers and Head to help monitor performanc…
Dedicated and results-driven Service Desk Engineer/Tech Support with strong technical troubleshooting, customer service, and problem-solving skills developed through years of working in fast-paced env…

An IT professional with more than six years ofexperience, seeking to utilize strong troubleshootingskills and hands-on expertise in IT operations anduser support within a dynamic, growth-orientedenvir…
Detail-oriented Billing Specialist and QA Analyst with extensive experience inbilling systems, quality assurance, and data-driven reporting. Skilled inautomation and reporting solutions using Python,…

Results-driven and reliable IT professional with 6 years of hands-on experience in Service Desk operations and over 1 year of specialized experience in Microsoft 365 administration. Proven ability to…

Adaptable IT Service Desk Analyst with 7+ years of Tier 1 support experience in MSP and enterprise environments. Skilled in troubleshooting hardware, software, network, and account issues across Micro…

I have worked on lots of technical issues from different kinds of products. From Phone, computer, printers, even cable concerns i have been through that as well. But what I am really good at is when i…
Marianne Marie Budiongan was a Software Engineer at Accenture who brings a unique, user-centric perspective to her technical role. A 2022 graduate of Computer Engineering from Bohol Island State Unive…
I am an experienced IT professional specializing in automated system support and recovery documentation. I excel in monitoring mission-critical processes, and managing command-line utilities and file…
My professional journey has cultivated a strong foundation in communication and interpersonal skills, making it easy for me to connect and build rapport with a wide range of individuals. I am driven b…
IT Support professional with almost 4 years of experience providing technical assistance, troubleshooting hardware and software issues, managing user accounts, and supporting end users through email,…
A passionate jobseeker with almost 3 years experience in a Customer Service role. Critical thinker, analytical and adaptive type of person. Knowledgeable in some common tools that Customer Service rol…
Results-driven professional with 5 years of experience in administrative support, operations coordination, and client communication across remote and fast-paced environments. Skilled in managing sched…
Detail-oriented IT professional with over 6 years of experience in system development, process optimization, and team leadership. Adept at supporting global operations, ensuring system stability, and…
Highly analytical and result-driven Application Support Analyst with 4+ years of experience supporting Supply Chain – TMS applications in high-volume production environments. Skilled in incident manag…

Results-driven Technical Support Engineer and Cloud Support Specialist with strong experience in Microsoft 365 administration, cloud operations, IT support, and system troubleshooting. I help business…
I am an Information Technology Consultant that is willing to learn new things from different career paths in order to build more knowledge, self-confidence and a much better positive attitude. For me…

As an experienced Internal IT Specialist, I take pride in managing multiple SaaS platforms and efficiently addressing support tickets. I excel in providing remote access assistance to users facing tec…
IT Service Desk professional with 4 years of experience providing remote and onsite technical support in enterprise and healthcare environments. Skilled in Active Directory, Microsoft 365 administrati…
I am a detail-driven IT Asset Management professional in a corporate world for 7 years and over seven years of experience in customer service, team leadership, and enterprise IT support. I began my ca…
Dedicated Technical Support Specialist with 3 years of experience providing effective solutions and excellent service. Combines strong customer service expertise with solid technical knowledge to reso…
As a results-driven Senior System Administrator and Cloud Engineer with over a decade of expertise, I specialize in managing complex enterprise infrastructures and global cloud ecosystems, specificall…
Resourceful and detail-oriented professional with over 10 years of experience in the BPO industry, providing exceptional support across inbound/outbound calls, chat, email, and ticketing systems. Skil…
Detail-oriented professional with a Bachelor’s degree in Information Technology and extensive experience in customer service and technical support. Skilled at leveraging strong organizational abilitie…
Experienced and qualified Internal Auditor for ISO 9001, ISO 14001, and ISO 45001 in automotive battery manufacturing, metal stamping, electronics manufacturing, and IT business application and servi…
I am currently working as an SME where I handled admin tasks and resolved complicated cases or escalations. In relation to this, I also handle Quality call monitoring, make sure that the agent follow…
L3 Desktop Support TechnicianFull-timeNov 2019 - Present · 6 yrs 8 mosOn-site• Promoted to L3 Desktop Support Technician and assigned as sub-team leader for the Site IT team • Promoted as an IT Liaiso…

-Project Management - Solid organizational skills, including multitasking and time-management - Excellent communication skills and have experience in working with different client in different count…
Experienced IT professional with over 8 years of experience specializing in technical support, Microsoft 365 solutions, cybersecurity, and incident response.
I am a results-driven professional with a background in IT, content creation, and education. I hold a Bachelor of Science in Information Technology from Central Mindanao University and have strong tec…
Results-driven Technical Helpdesk Analyst specializing in remote support, system troubleshooting, and end-user assistance. With solid experience in enterprise IT support and hands-on computer repair,…

Detail-oriented and tech-savvy Virtual Assistant with a strong foundation in IT Service Desk support. Experienced in providing remote administrative, technical, and customer support services. Adept at…

Highly experienced professional with a solid track record in Content Moderation, Technical Troubleshooting, and Sales Operations. I specialize in maintaining community standards, managing CRM platform…
Respond to tech inquiries via email, through online chats, or over the phone. Inform customers about IT products and services Installing and configuring software. Monitoring and troubleshooting networ…

IT Support Specialist with almost 4 years of experience supporting users in fast-paced enterprise and IT shared services environments. Experienced in troubleshooting Microsoft 365, endpoint, access, a…
IT professional with solid programming and technical skills, focused on improving processes and supporting team goals. I believe that automation plays a key role in reducing redundancy and human erro…
Results-oriented, high-energy, hands-on individual, with excellent communication and problem-solving skills to bring a positive change to any working environment.Highly skilled professional with succe…

Results-driven Virtual Assistant and Client Support Specialist with 9+ years of experience supporting clients, managing high-volume requests, and improving operational workflows for global companies.…
A hardworking professional with a Bachelor of Science (B.S.) in Computer Engineering, with 5 years of solid work experience in the corporate world. Aiming to leverage academic experience and a proven…
End to end Recruitment Consultant with 7+ years of experience delivering high-quality employee and candidate experiences across Australia, New Zealand and Asia Pacific countries (APEA).Proven track re…
I am a licensed Electronics and Communications Engineer with over 20 years of diverse professional experience spanning IT support, systems engineering, pre-sales consulting, and application solutions.
Reliable and hardworking Customer Service Representative with experience providing phone, chat, and email support in a retail e-commerce environment. Skilled in handling customer inquiries, order conc…

IT professional with over 7 years of experience spanning IT service desk operations, technical support, customer service, and Amazon e-commerce account management. Skilled in troubleshooting hardware…
Strategic, solutions-focused Workday Consultant with 8 years of HRIS experience delivering global Workday implementations and integrations across. Proven ability to lead end-to-end projects, drive…
Ecommerce Operations & Customer Support Specialist | Virtual Assistant | Admin SupportI help ecommerce businesses streamline operations, deliver excellent customer experiences, and keep day-to-day pro…
Logistics and Technical Operations Specialist with 15+ years of experience in logistics operations, freight coordination, procurement, IT support, network administration, and service desk operations.…
With a name like Beyonce, I may not have the vocals, but I definitely bring the passion, energy, and dedication to deliver top-notch service every day!
Hi! I’m Mark, a detail-oriented and tech-savvy professional with a strong background in IT support, customer care, and tech support. Over the past few years, I’ve built a solid foundation helping user…
With a solid foundation of over 9 years in customer service, combined with extensive experience as a virtual assistant and human resources assistant, I bring a unique blend of skills to the table. My…
I am a dedicated IT professional with hands-on experience in global service desk support, technical troubleshooting, and customer service. I specialize in diagnosing and resolving hardware, software,…

Results-driven General Virtual Assistant with 10+ years of experience supporting business operations, administrative workflows, technical support, and cross-functional coordination within enterprise e…
Looking for part-time or contractual VA work
I help businesses eliminate manual work by building reliable no-code automation systems using Zapier, Make, GoHighLevel, and n8n.My automations save teams hours every week, reduce human error, and imp…
Skills: • HR Management• ADP Payroll• Client Intake• Client File Management• Data Entry• Email and Chat Support• Customer Service• Troubleshooting• Case Intake & Clie…
IT professional with more than 8 years of experience in the industry. Worked in different areas of software engineering, development, automation, testing, and support.
Can speak fluent englishExcellent grammarCan reply with empathy (e-mails, chat, voice)Basic programming
Legal Data Entry Specialist with experience managing QME panels and ensuring compliance, accuracy, and counsel communication. Also skilled in Customer Service and Technical Support, with a strong back…

Customer Service & Operations Professional with 10 years of experience in client support, team leadership, and process coordination. Skilled in handling complex customer concerns, streamlining workflo…
A flexible and results-driven professional with experience in both graphic design and technical engineering. Skilled in creating high-quality presentations, marketing materials, and digital graphics u…
ITIL 4 Foundation Certified5yrs MSP experiencedSystems Administration
I am Marcelino Bernardino III IT professional with 7 years of experience in various roles within the IT industry. Proven expertise in system administration, MSP, technical support, and IT operations,…
• Graduated BS in Information Technology with 9+ years of experience in IT field including 9+ years in level 1 & 2 IT helpdesk and technical support role.• Deep Knowledge and Expertise with:?? Technic…
SAP-certified professional with a strong foundation in ERP operations, business process analysis, and continuous improvement. Experienced in supporting Order-to-Cash (OTC) processes, resolving complex…
• High proficiency in the Microsoft Office application ( Word, Excel, PowerPoint) • PHP, HTML 5, JQUERY, Javascript, CSS?Codeigniter, Laravel and Cpanel MySQL • Wordpress Customization • MySQL Data…
I have 14 year relevant experience for doing tech and IT support over the phone, remote and onsite for both corporate (B2B) and consumer customers. I background working to anITO, BPO and MSP companies…
I am an IT Support and Systems Specialist with over 20 years of hands-on experience handling enterprise-level technical infrastructure and client-facing support. I specialize in managing technical fir…
I help businesses reduce downtime, resolve technical issues fast, and keep critical systems running smoothly.I’m a Technical Support and Application Support Engineer with 4+ years of experience handli…

3+ years of experience in IT Service Desk and client support, I have consistently resolved technical and service-related inquiries via phone, chat, and email while maintaining high customer satisfacti…

I’m a dedicated IT professional with over 8 years of hands-on experience in technical support, user training, and service desk operations. Currently, I’m working as an ITService Desk Trainer at Optum…

Enthusiastic and dedicated Technical Support Representative with a strong background in providing exceptional customer service and technical assistance. Proven ability to resolve complex issues, impro…
Detail-oriented IT support specialist with experience in troubleshooting technical issues, providing customer-focused solutions, and maintaining system efficiency. Skilled in handling high-volume supp…

Dedicated and detail-oriented Support Analyst with over 10 years of experience in customer service, technical support, and IT operations. Experienced in handling ticket management, user account admini…
BPO / Customer ServiceResults-driven customer service professional with over four years of experience handling high-volume support in fast-paced environments. Skilled in resolving customer concerns, p…
Tech-Savvy VA Who Automates Your Workflows (So You Don’t Have To)If you’re drowning in repetitive tasks, messy processes, or constant tech issues, I fix that.I’m an IT Service Desk professional turned…
Hi! I’m Jan Kevin, a reliable and hardworking Virtual Assistant from the Philippines with strong communication skills and a passion for delivering high-quality work.I specialize in customer support, e…
Hi! I’m a reliable and detail-oriented Virtual Assistant with experience in administrative tasks, communication, and online tools. I’m comfortable following instructions, working independently, and me…
Hello I'm Bryan, I am knowledgeable a little bit in video editing, quick learner, a positive mindset, and always willing to learn. Hope we can work well in the future!
I am a dedicated IT Service Desk Specialist with hands-on experience in technical support, incident management, and customer service within fast-paced global environments. I specialize in troubleshoot…
I am a customer service and technical support professional with experience assisting users in fast-paced environments. I have strong communication skills and experience handling customer concerns thro…
Hi! This is Ronald Balisi, but you can call me Tash, and I'm an artistic individual that has a strong love for singing, music, fashion in the beauty industry. I enjoy sharing my passion for beauty and…
Experienced Business Analytics and Project Management professional with 10+ years of expertise in reporting, data analysis, dashboard creation, ServiceNow, Smartsheet, and operational support. I speci…

I am a Bookkeeping Virtual Assistant with 3 years of experience in Accounts Payable and invoice processing, supporting multinational companies. I also hold bookkeeping certifications, giving me a soli…
Understand the business landscape and the changing needs of the business.I communicate with the top stakeholders in the organization to analyze business requirements, processes, and information system…

(MSP) I.T
I am a dependable and meticulous virtual assistant with a wealth of experience in project management, executive support, and administrative tasks for remote, international teams. I have managed calend…
As a Security Delivery Associate specializing in Identity and Access Management (IAM), I focus on provisioning, managing, and securing user accounts across enterprise systems. My responsibilities incl…
IT Support Analyst with extensive experience in providing exceptional assistance to end users and experienced in an MSP Setup. Proficient in managing Active Directory, configuring VPNs, and supporting…

Self-driven and highly motivated Service Desk and Customer Service Specialist with a strong commitment to delivering high-quality results while maintaining productivity and efficiency. Dedicated to cu…
A committed and collaborative team player IT System Technician with more than 5 years of experience in a fast-paced technology environment. Extensive knowledge and skills in Active Directory and Group…
I am a dedicated Customer Support and IT Support professional with over 6 years of experience providing assistance through phone, email, live chat, and remote support. I have experience troubleshootin…
I'm a dedicated Technical Support Specialist with a proven track record of providingtop-notch assistance to users. Over the past 5+ years, I have honed my skills in troubleshooting,problem resolution,…
Skilled in implementing, and maintaining secure access control systems to safeguard organizational data and ensure compliance with industry standards.Adept at collaborating with cross-functional teams…
Looking for a part-time where my technical skills fit.

Versatile and detail-oriented professional with expertise in IT Security, Internal Audit, Data Analytics, and Business Intelligence. Known for delivering high-quality risk assessments, audit solutions…

Highly motivated and detail-oriented cybersecurity professional with foundational knowledge in identifying vulnerabilities, testing and implanting robust security measures. Proficient in SIEM and EDR…

Dedicated IT Service Desk Specialist with over 5 years of enterprise support experience delivering first and second-level technical assistance in high-volume environments. Proficient in incident manag…
Hi name is Tom,I am a results-driven IT professional with a solid background in 6 years of experience in the field. Proven proficient experience in Multimedia Arts, Technical Support and currently an…
Quality-focused QA Tester with with expertise in manual testing, mobiletesting using Android and iOS, bug tracking, functional testing and UI/UXvalidation. Skilled in creating and executing test cases…

I’m a Service Desk Analyst for 4+ years with hands-on experience in ServiceNow, Jira, and Atlassian tools, supporting day-to-day IT operations. I’ve also built websites using HTML, CSS, JavaScript, an…
Hello! I'm an enthusiastic and detail-oriented individual seeking part-time work in data entry or other tech-related tasks that are easy to learn. I have a strong interest in technology and am eager t…
- Proficient in ServiceNow Development particularly in the following modules (IT Service Management, Software Asset Management, Field Service Management) - Has credible knowledge in roles related to A…
I support businesses by taking care of day-to-day tasks, freeing up your time to focus on growth and strategy. From managing websites, updating content, and handling digital assets to providing genera…

An Customer Service and Business Support with experience in providing administrative/project support across a diverse range of business activities while ensuring agreed performance standards and key p…

Detail-oriented and highly adaptable professional transitioning into a Virtual Assistant role, bringing over 11 years of progressive experience in the banking industry—from rank-and-file positions to…
IT Service Delivery Manager with over 8 years of experience in technical support, service desk operations, customer support, and team leadership. Throughout my career, I have progressed from frontline…
I have over 7 years of experience in project coordination and administrative support roles, supporting projects across their full lifecycle from initiation to closure. My background includes managing…

Hi, I'm Rahma B. Benito, a reliable and detail-oriented Virtual Assistant with a strong background in Information Technology and administrative support. I help entrepreneurs, coaches, and business own…
Virtual Assistant with hands-on experience in admin support, AP/AR, helpdesk, customer service, and content editing. I’ve worked in roles where accuracy, speed, and clear communication matter every da…

IT Service Desk Analyst, M365 Troubleshooting, Proficient in English, Tech-savvy, UI/UX Design, Basic Video Editing, Basic Graphic Design
I'm an experienced IT and Tech Consultant with a strong background in systems support and troubleshooting. I also perform Quality Assurance testing to help ensure that websites, apps, and software run…
Passionate Service Desk Agent dedicated to delivering top-notch IT support. Enthusiastic learner that seeks for a role that values curiosity and embraces continues growth. For me the love for learning…

I am an experienced Service Desk Engineer and Senior Analyst with a strong background in troubleshooting, incident management, and end-user support across enterprise environments. I take pride in deli…
Dedicated IT Support professional with over 7 years of experience in Technical Support, IT Service Desk, troubleshooting, customer service, CRM tools, and website management. Skilled in assisting user…
Hi, I’m Leahnie.I have over 7 years of experience in customer service and technical support, handling email inquiries, troubleshooting issues, and maintaining accurate records. I’ve worked with both T…
Hello! My name is John Miguel Gonzaga, I am an operations and back-office support professional with expertise in handling complex tasks, coordinating daily operations, and ensuring smooth workflows.Ex…

IT Service Desk Analyst with nearly 2 years of experience in IT support and help desk operations. Skilled in ServiceNow ticketing system, incident management, incident resolution, and user support. Ex…
Resume: https://docs.google.com/document/d/1FcpV2FH1pU7yuTzaF4dqOFfY05vprtBZV9cqESiVTlA/edit?usp=sharingService Dispatcher/VA - 2 year of experienceHVAC DispatcherLocksmith DispatcherPlumbing Dispatch…

I have over 3 years of experience working as an IT Service Desk professional in an MSP environment, supporting users and maintaining smooth IT operations across multiple organizations. I specialize in…
Computer Skills - Can do remote troubleshooting of either software or hardware issues.Communication Skills - Can answer inquiries through email or calls.Customer Service Skill - Addresses customer nee…

Administrative Task
I am an entry-level Virtual Assistant currently looking for a remote client to support with daily administrative and data entry tasks.I previously worked in corporate IT support at Accenture, where I…
I worked as Technical Support in Conduent PH for 2 years from year 2020-2022, I successfully assisted users and customers in their technical issues with their devices such as phones, laptop, desktop,…

I am a Technical Product Support Analyst with over 7 years of experience supporting enterprise ERP and cloud-based applications. My expertise includes customer support, incident management, troublesho…
Welcome to my profile! I specialize in Shopify, customer service, and service desk support. With over two years of experience, I have developed a strong ability to create visually appealing, user-frie…
he primary point of contact for users worldwide, providing first-level technical support for hardware, software, and network issues via various channels. Key responsibilities include diagnosing and re…
I am an aspiring VA with more than a year of experience being a Technical Support Representative. I have a bachelor's degree in IT, have a personal computer (dual monitor setup), a reliable internet c…
IT Support professional providing end-user support in hardware, software, and network environments. Proficient in Microsoft 365 administration, Active Directory account management, ServiceNow ticketin…
A dedicated Software Engineer with 3 years of experience specializing in Oracle Fusion Middleware and SOA technologies. Skilled in developing integration solutions, optimizing system performance, and…
Accounts Payable professional with 6 years expertise in invoice processing, problem resolution and ensuring timely payments. Skilled in fostering positive vendor and stakeholder relationships.
7+ years supporting global enterprise HCM and SaaS-based HR systems including ADP Workforce Now, ServiceNow, and Deltek Costpoint across multi-country environments.
I am a dedicated professional with experience in technical and JAP Bilingual recruitment, data/document management, reports creation, organizing appointments, making phone calls, people/project manage…

I'm driven Full-Stack Web Developer equipped with knowledge in data analysis and visualization. Proficient in front-end technologies like HTML, CSS, JavaScript, and back-end technologies like Node.js.…

Technical Support Specialist & Virtual Assistant
IT Helpdesk/Support - PC & Network Troubleshooting, MyService, ServiceNow, JIRA, Active Directory, MS O365, Azure Active directory, Intune. Web development( HTML, CSS, Javascript and PHP). Customer S…
Detail-oriented Security Analyst with experience in identifying and responding to security threats. Proficient in using automation and detection tools to investigate and manage incidents. Strong in…
Experienced IT professional with 10 years in tech support and customer service. Skilled in app packaging and managing applications using Microsoft Intune and SCCM. Strong background in data analysis.…
I’ve been in BPO industry for 3 years being a Customer Service Representative and Technical Expert and also I’ve been in IT industry as well being a IT Service Desk Analyst for almost 2 years. I also…
With over a decade of experience in technical support, service delivery, and system administration across reputable companies such as Afni Philippines, Alexander Mann Solutions, and Accenture, I bring…
I am a dedicated Japanese speaking HR Specialist with experience in annotation and a strong background in customer service. Known for meticulous attention to detail and effective communication skills,…

Application Support Analyst
ServiceNow Developer since 2019
I'm a skilled photo and video editor based in Manila, Philippines, passionate about crafting content that drives growth and engagement for your business or brand.With a strong eye for detail and a cre…
I've been in the BPO industry for 2 years and 9 months specialized in Humana Healthcare Benefit and Claims then I've moved into the IT industry since April 2021 up to present where I now specialize in…
I am an IT infrastructure professional with hands-on experience in virtualization, data protection, and storage technologies. I specialize in managing and supporting VMware environments, including vSp…
Detail-oriented administrative and operations professional with experience in data entry, tracking, and reporting using ServiceNow and Microsoft Office. Proven ability to manage records, monitor workf…

Conduct technical troubleshooting if needed depending on the client's error message. Notate every calls that shows all of the things that we have done with the customer's account using Snow (Service N…
I have been a Service Desk Agent for 3+ years now. I have expertise especially on Software and Hardware troubleshooting.I do inbound, outbound, email and chat technical support. It includes remote ses…
Programming Languages: PHP, JavaScript, Java, C# (ASP.NET Core 5 MVC), Microsoft Visual Basic .Net ®Database Technologies: MySQL, Microsoft SQL ServerWeb Development: HTML, CSS, AJAX, JSON, Bootstrap,…

Customer Experience & QA Leader | 8+ Yrs Multi-Channel Support & AI WorkflowsI am a performance-driven Customer Experience leader and Quality Analyst with over 8 years of distributed, multi-channel ex…
Skilled in documentation, vendor coordination, data entry, reporting, and inventory forecasting to maintain efficient workflows. Transitioning into Virtual Assistance, demonstrating reliability in cal…

An IT enthusiast who’s seeking for an organization that offers stimulating environment which helps with the continuous growth of the industry and the development of my skills around technology, creati…
KEY ACHIEVEMENTS:- Recognized as a “Kudos Champion” at Optum for receiving the highest number of unsolicited 100% satisfaction surveys, and consistently ranked as the team’s top performer—exceeding me…

ITIL v4 certified IT professional with experience in L2 Application Support and IT Service Management. Proficient in SQL, Linux log analysis, and cloud platforms (AWS, Alibaba Cloud). Skilled in JIRA,…

Experienced IT professional with a strong background in application support, software quality assurance, and service desk operations across global organizations. Currently working as an Application Su…
Resourceful and customer-focused IT Service Desk professional with a strong foundation in system administration, technical troubleshooting, and end-user support across Windows, Unix, and Linux environ…
Results-driven professional with experience in external workforce management and operations, global recruitment, quality assurance, and finance data processing. Skilled in Tier 1 support, case managem…
I am passionate agent to help with the resolution of client problems and provision of product information to customer and as a tech support, I'm an energetic help desk specialist with a wide experienc…
Almost 4 years of Customer Service experience handling international accounts, and almost a year as an Admin Assistant/VA. After few months as an CSR on my recent job, I got promoted as a Data Analyst…
My managers, colleagues, and stakeholders appreciate that I’m always open to feedback, that I raise issues in a constructive way, and I do my best to come up with creative workarounds when needed. I l…
Results-driven IT professional with over 6 years of experience in technical support, project management, and application administration across global teams. Proven track record in leading IT projects,…
IT Controls and GRC Analyst with 3 years of experience in IT General Controls (ITGC), SAP Security, compliance testing, and audit support. Experienced in SOX compliance, ISO/IEC 27001-based ISMS suppo…
I have been a system administrator, DevOps, data analyst, and application management support for the past 5 years.

I help US-based clinics and healthcare providers streamline daily operations by handling patient inquiries, managing patient scheduling, medical data entry, and administrative workflows remotely. I su…
I am a software engineer with more than 6 years of experience working on different application development and support projects specializing in Java technology. I have mostly been exposed to backend d…

I help business owners, executives, and growing teams stay organized by managing the day-to-day tasks that keep operations running smoothly. My niche is Executive Virtual Assistance, Administrative Su…

My main skills are in Network Engineering, managing datacenters, deploying network devices of different models and brands - Cisco, Juniper, Fortinet, Palo Alto, Aruba. ITIL certified and Generative AI…
I am Infrastructure Engineer mainly using AWS platform

I am Patrick Ian Balsalubre, an ERP and infrastructure professional with experience in SAP CRM, business analysis, and IT services. Over the years, I’ve built a strong foundation in system enhancement…
Highly skilled and dedicated professional with extensive experience in Microsoft 365 cloud support. Proven ability to provide technical assistance and resolve complex issues efficiently. Seeking an op…
Experienced IAM Analyst specializing in Active Directory administration, access lifecycle management, and security group provisioning. Proficient in handling onboarding and offboarding processes, moni…
Experienced IT Project manager adept at leading cross-functional teams and managing all phases of the project lifecycle, from initiation to closure. Skilled in Agile and Waterfall methodologies, I'm p…
A devoted individual who wants to utilize an opportunity to cultivate my passion of helping people by providing satisfactory services for the advantage of the business. I am eager to gain knowledge an…
Results-driven Technical Support Specialist with 7+ years of experience delivering expert client support, resolving technical issues efficiently, and providing exceptional customer service. Skilled in…
Managing incoming calls and outbound calls. Providing a excellent customer support to a Healthcare company. Troubleshooting a software and hardware, creating a Incident and Request Ticket for customer…
Hi, I’m Sheena! I am a Technical Virtual Assistant with almost 8 years of solid corporate IT experience, specializing in system administration, backend operations, and tech support.For the past 4 year…

Data Operations Specialist with hands-on experience in handling extensive data, system support, and process optimization across global business environments. Skilled in data analysis, root-cause ident…

Know how to communicate customerIT GRADUATE6 YEARS EXPERIENCE AS HELPDESK AND SERVICE DESK TECHNICIAN.
Results-driven Virtual Assistant and Administrative Operations Specialist with 5+ years of experience in recruitment coordination, onboarding, CRM management, scheduling, reporting, customer support,…
Business-mindset Automation Specialist with 2+ years of experience delivering UiPath automation solutions for workflow optimization, reporting, and shared services operations. Skilled in UiPath Studio…

IT Support professional with over 3 years of progressive experience in enterprise environments, moving from end-user technical support to production system support. Skilled in incident troubleshooting…
I am currently an Associate Manager at Accenture. I started as a Network Operations Center (NOC) Engineer who handles monitoring and responding to alerts. I was groomed to become an Infrastructure Tec…
Results-driven IT Support Analyst with 5 years of progressive experience providing exceptional technical and service desk support across diverse environments. Skilled in diagnosing and resolving hardw…

Detail-oriented administrative professional with 7+ years of experience in contract administration, billing operations, and customer support. Skilled in remote coordination, documentation management,…
A results-driven IT service management professional with over 17 years of experience in technical support, service delivery, and vendor management. Proven ability to optimize IT operations, enhance v…

I provide timely and effective technical support across hardware, software, network, and system environments. I troubleshoot and optimize systems with a strong focus on reliability, communication, and…
I am a hardworking, fast learner, reliable and responsible individual with 3 years experience in IT Service desk/Helpdesk, 2 years technical support role and 2 years Customer Service Support role. I h…
I graduated magna cum laude with a strong academic foundation in business and human resource–related functions. I am an organized and detail-oriented HR Administrative Assistant with experience suppor…

I am a Tech-Savvy Executive Virtual Assistant with 4+ years of experience supporting IT leaders and global enterprise teams in operations coordination, stakeholder communication, and project support.W…
Application Systems Engineer with 5+ years of experience in designing, developing, and maintaining enterprise systems for Japanese and international clients. Skilled in Java, Spring Boot, React.js, Se…
Hi! I'm a dedicated Customer Service and Technical Support Representative with 6 years of experience working in blended roles handling calls, emails, and chats. I've supported customers in industries…
Hi, I’m Alberin, an IT professional with hands on experience in ServiceNow development, app/cloud support, and web development, along with virtual assistant support for business operations.I help busi…

IT Support Specialist with 2 years of experience supporting 100+ internal users in a corporate environment globally, through inbound calls and chats and offline tickets.I managed incidents and service…
I'm a Tech Support and IT Operations Virtual Assistant with nearly 9 years of experience supporting users, troubleshooting technical issues, and keeping systems and workflows running smoothly.I've wor…
Master Data Specialist/Sales and Business Support Specialist/Reports Analyst/Virtual Assistant
I bring 12 years of combined experience — including 2 years as a Chat Sales and Customer Support Supervisor, 7 years in the Oil and Gas industry, and 3 years in the BPO sector specializing in operatio…
Detail-oriented professional with more than 10 years of experience supporting global teams in IT operations, data management, and client services. Currently a Linux System Administrator at Accenture.…
As an SAP Basis Administrator and Technical Support Representative, I manage the core technical infrastructure of SAP systems—handling installations, upgrades, performance tuning, and system monitorin…
Technical skills• Cisco Routing and Switching• Network security and maintenance• Simulations using GNS3 and Packet Tracer• Technical Writing and Assessment• Fundamentals on MS Azure• Network Managemen…
I am a Technical Virtual Assistant with over 10 years of experience providing remote IT and identity management support for global enterprise organizations, including The Walt Disney Company.My core e…
I am a well-rounded virtual assistant from the Philippines with a diverse skill set. I work directly with the CEO and company director. My experience includes editing designs in Canva, Human Resources…

I am a detail-oriented and highly organized professional with extensive experience in administrative support, data management, and client coordination across global teams. While I am new to Virtual As…
I am an experienced HubSpot Specialist and Data Analyst with expertise in workflow automation, CRM optimization, marketing automation, and integrations. I streamline sales and marketing processes by b…
2 years experience in Customer Service and Technical Support.Knowledgeable in Graphics Design, Video Editing and Web Design.
With over 8 years of extensive experience in IT support, I have honed my skills in providing efficient technical solutions and excellent customer service. I am adept at diagnosing and resolving hardwa…
A solutions-oriented Data Professional with over 7 years of experience managing large-scale SQL Server environments (13,000+ databases) across On-premise, IaaS, and PaaS. Originally trained in Industr…
JOHN MICHAEL V. MALBASIT Support & System Administrator | Database Administrator | Application Developerjmmalbas@yahoo.com | 825-558-6048 & 09176548339(Viber & WatsApp) |Manila PhilippinesPROFESSIONAL…
IT Support Analyst with enterprise-level experience at HCL Tech delivering high-volume technical support while maintaining 95% SLA compliance and 98% user satisfaction.Experienced in incident manageme…
I have over 6 years of experience supporting operations, customer service, and HR shared services in fast-paced BPO environments. My background includes handling reports, maintaining accurate records,…

Highly detailed and results-focused supply chain and procuremnt professional with 10 years of experience in logistics and operations. Calm and effective under pressure, highly analytical, and proactiv…
Knowledge in Active Directory, ADManager, PingFed, Ping One, Savyint, CyberArk, Duo Admin, Crowd Strike Falcon, Jira/Confluence Admin, ServiceNow, SOX provisioning. Cybersecurity. Windows Troubleshoot…
Help Desk professional with proven track record of resolving technical issues efficiently and effectively.Known for strong focus on team collaboration and achieving results. Proficient in troubleshoot…
The first point of contact for users who need technical support. Can assist with Microsoft 365 application.
Experienced consultant with a good expertise in information technology and finance, seeking a part-time position to complement my full-time work. Skilled in using software such as Microsoft Office and…

Professional Summary- Remote-ready Virtual Assistant with 15+ years of experience supporting executives, teams, and clients.- Skilled in administrative operations, technical troubleshooting, data supp…
Technical Support with experience as a Helpdesk level 2 for a fortune 500 retail company in the USA, and a Payment Solutions Provider in Australia
Results-driven Software Engineer with 3+ years of experience in IT Service management and technical support. Skilled in service desk operations, incident management and request fulfilment.
I am an Aspiring software developer looking for a full stack web development job
I am a graduate of Computer Science. I am currently an IT professional working in a local BPO industry as a Software Engineer.

Three years of experience providing technical support in enterprise environments, I have developed strong troubleshooting skills and a solid foundation in supporting Microsoft-based systems.Currently,…
I’m a Benefits Administration Specialist with solid experience in employee benefits processing, case management, issue resolution, and accurate data handling. I support organizations by managing benef…
CMDB / IT Service Management Professional with 17 years of experience specializing in ServiceNow and Remedy CMDB administration. ITIL-certified expert with deep knowledge of CSDM alignment, CMDB gover…
I am an IT Service Desk professional with over eight years of experience. Throughout my career, I have developed strong expertise in MS Office, Active Directory, Workspace, networking and personal pri…
Results-driven professional with expertise in enterprise architecture, process improvement, and automation technologies. Transforming business operations through innovative solutions.
Detail-oriented and results-driven QA Analyst with extensive experience in technical support and quality assurance processes. Adept at identifying system inefficiencies, troubleshooting software issue…
Detail-oriented Back office agent(Service desk IV) with a track record ofstreamlining processes and enhancing efficiency. Strongorganizational and multitasking skills with a meticulous approachto data…
Experienced and client-focused IT Help Desk Technician with over 5 years of hands-on experience supporting diverse client environments in a fast-paced Managed Service Provider (MSP) setting. Adept at…
Customer Service | Technical Support | IT Help Desk SpecialistI am a highly skilled support professional with proven experience in customer service, technical troubleshooting, and IT help desk operati…
Application Management Support Analyst, Data Analyst, Automated and Manual QA Tester

I’m a creative and detail-oriented professional with a passion for design, content creation, and helping brands bring their ideas to life.I have hands-on experience using tools like Adobe Photoshop, I…
Greetings! My name is Chero Del Puerto, an IT Support Specialist with over 3 years of experience in IT Operations and Technical Support at BPO Industry.I help businesses maintain smooth daily operatio…