ServiceNow

I have 2 years and 9 months of experience as an application support engineer providing level 1 to level 2 support for inhouse applications. I communicate not only with our end-users and developers, bu…

Multi-Faceted IT Pro | 10+ Years in Tech Support | Microsoft 365 & Azure Certified | Jira Service Management & ServiceNow | Windows/macOS/iOS/Android Troubleshooting | Former Team Lead & Knowledge Mas…

Applicant Tracking SystemKnowledgeable in Taleo, Workday, ServiceNow, ClickUp, Docusign, Canva, Notion, MS Office, Google Sheets

Dynamic technical support specialist with 2 years of experience in troubleshooting and resolving hardware and software issues. Proficient in customer service and adept at providing clear, effective so…

Technical TROUBLESHOOTINGCOMPUTER HARDWARETECHNICAL SUPPORTMANAGED IT CLOUDTICKETING (ConnectWise/ Smart ITRemedy/ServiceNow/ Jira)CreativityFinding and accessinginformationCommunication skillsCollabo…

Accomplished IT professional with over 3 years of experience in IT services. Recognized for results-driven expertise, I am a collaborative team player known for meticulous attention to detail. Profici…

Dedicated NOC Engineer with over 5 years of experience in an IT Company, seeking an career path with Network Engineering/ IT Infrastructure. Exploring for an remote opportunity to incorporate my wisdo…

n/a

Virtual Assistant | Customer Service | Data Entry | Email Management | Lead Generation & Sales

Detail-oriented and highly reliable IT Operations Analyst with experience supporting global clients in fast-paced, 24/7 environments. Skilled in incident management, data analysis, and technical suppo…

Work Experiences:Course Creator 360Virtual AssistantMarch 2025-March 2026-Managed online courses in GoHighLevel, including modules, lessons, and membership areas-Created and optimized sales funnels, l…

Experienced Technical and Customer Support

Executive Assistant | L1/L2 Helpdesk | Logistics Coordination | After-Sales Support Hi, I'm Rosette from the Philippines. I help businesses ensure smooth day-to-day operations by managing general admi…

Handling website compliance for visa/mastercard rules

IT professional with 5 years of experience in Application Support, Incident Management (L3 / Level 3 Support), and SAP Ariba. Strong expertise in end-to-end incident lifecycle management, root cause…

Hi! I’m applying for a Data Entry or Virtual Assistant role. I’m new to the VA field but eager to learn and grow.I currently work in cybersecurity and development, giving me strong attention to detail…

Strategic Operations and Systems Engineer with over 7 years of experience in high-stakes, multicultural environments. Expert in delivering premium technical support for a diverse, worldwide client bas…

I have strong communication skills, project management, time management, IT Skills, excellent attention to details, good decision making, a love for learning, social media manangement, self motivation…

Seasoned Human Resource professional with comprehensive experience across multiple facets of HR administration, benefits management and employee relations in diverse industry settings.Brings a detail-…

I am an experienced operations and administrative professional with a strong background in onboarding, resource management, and customer support. I have handled end-to-end onboarding processes for glo…

I’m a versatile and results-driven professional with hands-on experience in customer support, cold calling, appointment setting, and technical support—combined with a strong foundation in communicatio…

I am an IT professional with expertise in Quality Assurance (QA) engineering and Production Support. Skilled in testing software applications for quality and providing ongoing support to ensure smooth…

Eager to adapt to new learnings Able to multitask Enthusiastic with work Tech savvy Research skills

I'm currently working at Accenture Philippines, as Application Development Senior Analyst. I have over 6 years experience in IT industry.3 years - Programmer 2 at Jupiter Systems Inc.1 year - Data Eng…

Motivated and tech-savvy aspiring Virtual Assistant with a strong IT background, passionate about helping businesses grow and thrive. I enjoy tackling challenges, streamlining processes, and using tec…

Results-driven IT professional with a foundation in hardware, software, and network troubleshooting, Windows OS, Active Directory, and identity management. My hands-on experience as an IT Service Desk…

Results-driven professional with over 2 years of experience in social media content creation, including vlogging, content planning, video editing, and audience engagement. I’ve collaborated with vario…

AI Operations Engineer at Dewan Architects & Engineers, leveraging a strong background in IT support and automation to optimize and modernize IT operations through AI-driven solutions. My journey bega…

My past is not important any more. I welcome AI as my assistant working for your IT Support needs! Interested in my past? Here are some of the systems/tools/language i have used: - Microsoft Fabri…

Hi, I’m Angel. I have 3 years of Global IT Service Desk experience and nearly 10 years of customer support experience. I provide technical and customer support through email, chat, and voice. I’m expe…

Welcome to my profileI'm a Client Onboarding Analyst dedicated to ensuring seamless transitions and exceptional service for our clients. With a client-centric approach and a detail-oriented mindset, I…

I am a detail-oriented Report and Data Analyst with expertise in Power BI and IT Service Management (ITSM) tools like ServiceNow CMDB. I transform complex data into clear, actionable insights throug…

I am responsible to monitors the software development process, performs configuration management, identifies safety, performance, and compliance issues, and prepares software requirements and specific…

Results-driven IT professional with over eight years of experience across healthcare, financial services, and banking industries, specializing in system implementation, data operations, and process op…

With 6 years of experience in Human Resources, I help businesses manage their people and processes smoothly. I can assist with onboarding, email management, data entry, and day-to-day administrative t…

7 years in IT Service Desk industry, Social Media Manager, Graphic Designer & Content Creator

Customer Support and Technical Specialist with 8+ years of experience assisting clients via voice, chat, and email. Skilled in troubleshooting, ticketing systems, and process improvement. Strong commu…

Summary of Skills Technical Proficiency: Troubleshooting computer hardware and software, with Microsoft Office Applications and Proprietary Systems Setting up printers, network configurations, an…

I am a highly skilled IT Service Desk Specialist; Subject Matter Expert with over 9 years of experience providing technical support and cloud-based solutions. My expertise spans Microsoft 365, Azure,…

I am experienced in providing prompt and effective technical application support utilizing ServiceNow for efficient issue resolution and ensuring customer satisfaction. Participated in an on-call rota…

Hi, I’m Eli! I work in IT operations and customer support, with experience in tools like Azure AD, CyberArk, and RSA IGL. I currently work evening shifts remotely and am only open to remote or part-ti…

Hello, I am an IT Support professional seeking part-time opportunities, particularly in data entry. I am highly detail-oriented and dependable, with experience using Microsoft Excel, Google Sheets, an…

• Enterprise-level Agile Coach & Project Manager with 15+ years of experience driving Agile transformation and digital modernization• Proven track record delivering large-scale enterprise implementati…

A dedicated and results-driven Customer Service Professional with over 8 years of experience in delivering high-quality support across diverse industries. Skilled in handling customer inquiries throug…

Customer support & IT Help Desk Specialist with hands-on experience resolving issues across phone, chat, and e-mail. I specialize in troubleshooting, login, system and connectivity problems and am pro…

Currently a Middle Infrastructure Engineer focus on Azure PaaS services. Maintaining Azure policies and RBAC used by the client. Handling unit, integration testing and documentation. Previous job expe…

Detail-oriented Data and System Administrator with a strong background in IT systems and data management. Expert in high-speed data entry, system monitoring, and reporting with over 5 years of exper…

- Experience in manual and automated testing of websites and mobile applications on various platforms and devices.- Strong knowledge of testing methodologies and techniques such as functional, regress…

I am a customer service and technical support professional with over four years of experience delivering high-quality support across phone, email, chat, and ticketing systems. I specialize in troubles…

To work hard with full dedication for an organization where I can enhance my skills and knowledge as well as for the achievement of its objective. To succeed in an environment of growth and excellence…

Entry-level IT professional with hands-on experience in automation, QA testing, and workflow systems. Skilled in Google Apps Script, ServiceNow, and structured data handling, with working knowledge of…

Results-driven professional with experience in providing client support for SAP SuccessFactors and SAP Cloud Platform Integration (CPI), including incident management and issue resolution through the…

I am an IT Service Desk Analyst with over 3 years of experience providing L1/L2 technical support and specializing in PeopleSoft access management. My core responsibilities include user provisioning,…

Results-driven and adaptable accounting professional with over 10 years of experience in finance operations, including journal processing, reconciliations, and reporting in high-volume, deadline-drive…

I have been engaged for total of 8 years to various security tools especially on SAST(Static Application Security Testing) DAST(Dynamic Application Security Testing), and SCA(Software Composition Anal…

I have experience in handling customer concerns, supporting day-to-day operations, and making sure tasks are completed efficiently. I’m used to working in fast-paced environments where clear communica…

A passionate and motivated individual ready to dive into the world of freelancing. With a strong foundation in Incident Management, Process Improvement and Service Request Management, I am excited to…

•Providing 1st and 2nd line support to internal and external customers and facilitating the use of the self-service portal•Responding to incidents and requests logged to the GSD in a timely manner in…

Versatile and results-driven professional with proven experience in IT Service Desk, Sales Representation, Customer Service, and Video Editing. I specialize in delivering exceptional client support, s…

I have 11 years of experience in System Ad and gained a few certifications in AWS attached in my Upwork portfolio. Over the past 11 years, I have dedicated my career to mastering the intricacies o…

I’m a certified ServiceNow Developer with 4+ years of experience building and supporting ITSM solutions, specializing in developing and maintaining ServiceNow applications, modules, workflows, and int…

With years of hands-on experience in IT service desk support, I’m passionate about solving problems and helping my team to work smarter. I've had the opportunity to provide technical support to our us…

Data Operations Analyst/Regional Operations Lead with 2.5+ years hands-on experience in data operations, analytics platform support, and incident management across enterprise environments. Experience…

I’ve been working in IT support and customer service for over 8 years, mostly helping users troubleshoot issues and making sure things run smoothly on the backend.I’ve handled both calls and non-voice…

Reliable and adaptable IT professional with hands-on experience in Quality Assurance, IT Support, and Customer Service. Proven ability to ensure system functionality, resolve issues effectively, and c…

With over a decade of experience in technical support, IT troubleshooting, and customer service, I specialize in helpdesk operations, system analysis, and second-line support. Currently a Support Anal…

Hello! I’m an IT professional with experience in application support, production support, and technical troubleshooting. I help businesses keep their systems running smoothly by investigating issues,…

Senior IT Support and Desktop Engineer with 4+ years of experience in service desk operations, endpoint management, and enterprise technical support. Proven expertise in troubleshooting, incident mana…

A computer engineer with practical experience in IT support, network infrastructure management, and end-user troubleshooting across corporate and government environments. Gained experience in using HP…

Results-driven NOC Engineer Support professional with a Bachelor’s degree and proven expertise in network operations, troubleshooting, and system monitoring. Skilled at ensuring uptime, resolving issu…

Dedicated IT professional with two years of experience in service operations and incident management using ServiceNow. Skilled in ticket handling, escalation, and coordination across technical teams.…

I am an experienced Operations & Project Management VA with over 15 years in IT service management, incident handling, and technical support. My background includes managing P1/P2 incidents, leading c…

I'm a ServiceNow consultant with 5+ years of experience in platform.

I have multiple set of skills specialized for Customer Service, Technical Support, Computer Technician, Back Office, IT Service Desk, Internet Connections, Internet Enabled Device, etc. . I have worke…

Information Technology graduate with a strong foundation in Business Analytics, graduating cum laude. Experienced in diverse roles including virtual assistance, digital marketing, social media managem…

A detail-oriented, tech-savvy addition to your team!Hi there! With a QA (Quality Assurance) experience, I make the best Virtual Executive Assistant to your business. Attention to detail, organizing ta…

I am a hardworking, always willing to learn new skills, and honest individual. Possess knowledge in SAP, Coupa, ServiceNow, 2-way and 3-way matching (accounts payable), billing and collection, admin t…

Tech-savvy and detail-oriented professional with 3+ years of experience in application support and automation. Quick to learn, adaptable, and eager to take on new challenges. Ready to grow into a Vir…

IT Specialist with over 3 years of Service Desk experience and strong expertise in Incident Management, Identity and Access Management, and technical troubleshooting across global enterprise environme…

Hello, My name is Jan Majed Shahata, you can call me "Majed". I am a fresh graduate willing to explore the world after education, I have above average GPAs consistently since elementary all throughout…

Computer literate. Knowledgeable using Active Directory Knowledgeable using Service Now Knowledgeable using Remote Desktop Tools Knowledgeable in programming language HTML, CSS, Typescript Knowle…

I am an experienced operations and administrative professional with over 4 years of supporting office and client operations. I have successfully managed tasks for universities, businesses, and interna…

Results-driven Workforce Management Login Admin Supervisor with 6 years of experience overseeing system access, login administration, and workforce operations in fast-paced environments. Skilled in ma…

Hands-on experience providing Tier 1/Tier 2 technical support for end users. Adept at troubleshooting network connectivity, Windows/O365 issues, account administration (Active Directory) and software…

Proficient in graphic design, including branding, layout creation, and digital content production. Strong customer service abilities, with experience handling inquiries, resolving issues, and maintain…

- I'm good at troubleshooting issues more on hardware and software - Managing assets and provide cost effective proposal / review - Process engineering that will help the company do business analysi…

Hello! I’m Sarah , Your Go-To Virtual Assistant!Streamline your daily operations with a proactive and detail-oriented virtual assistant! With years of experience and a knack for delivering exceptional…

With a background spanning administration, IT service desk support, and customer care, I bring a versatile skill set to every role I take on. I have managed order processing, documentation, and workfl…

IT Support with strong multitasking and problem-solving skills. With experience in busy customer-facing roles as a Barista, I excel at multitasking, solving problems, and keeping users satisfied. Cons…

Detail-oriented and versatile professional with 9+ years of combined experience in administrative support, LMS administration, customer service, and backend operations. Adept at managing complex syste…

I’m a fast learner, resourceful and easily adapts new environment. I love to explore new things and new workplaces.

Why me?• Experienced IT professional known to excel while maintaining quality.• Experienced in different areas such as Recruitment for BPOs, Community manager for a gaming crpyto livestreamer, Level 2…

I am an IT professional with experience in cloud technologies, tech support and monitoring tools. I have a strong foundation in troubleshooting, data analysis, and ensuring system reliability across d…

Hi there! I’m Martin. I am an award-winning Customer Service Specialist with over 5 years of BPO experience, providing support through email, chat, and voice for US healthcare, insurance, and IT clien…

Aspiring IT professional with expertise in IT support, networking, cloud services, and chatbot development. Seeking to leverage technical skills and problem-solving abilities to contribute effectively…

I’m excited to share my wealth of knowledge to help your business thrive. Over the past eight years, I’ve worked in various roles, including Customer Service, Technical Support, and as a Service Desk…

Dedicated and detail-oriented SME with 5 years ofexperience. A team player, strong on both aspects ofbeing a leader and a follower, eager to learn, createbrand-new ideas through collaboration and pass…

Expertise in ServiceNow Development - Project Coordination and Testing I am a Certified System Administrator for ServiceNow, specializing in ITSM, PPM and HRSD. My skill set spans across IT service m…

Detail-oriented IT Support professional with years of experience providing technical support, system administration, and network troubleshooting. Proven ability to resolve hardware, software, and conn…

Results-driven Oracle Financials Cloud System Integrator and Support Specialist with expertise in Foundation and General Ledger (GL) modules. Skilled in functional, technical, integration, and user ac…

Detail-obsessed Operations professional with 7+ years of experience managing high-volume tasks, client communications, and quality control workflows in fast-paced, fully remote environments. Experienc…

no skill summary

I worked as an Email Administrator/IT Support for more than 3 years. I'm passionate about improving my performance and skill set for further career growth, currently looking for an opportunity in the…

Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best…

Experienced professional specializing in Global Service Desk operations. Proven track record in technical support and help desk management across diverse industries such as Mining, Infrastructure, Eng…

• Overall lead on technology operations in offshore. • Led the establishment and build up of technology teams for global operations in Manila. • Led the security and vulnerability management of Cor…

I worked as a Secretary Admin in Military Hospital Riyadh Saudi Arabia for 8 years. Performing clerical works such as making or replying letters from other department, typing memos and correspondence.…

Critical thinking skills Communication skills Creative skills Problem-solver Positive person

An IT Support Engineer II with over 5 years of experience in Application Support, IT, and Helpdesk. Possesses strong customer service skills and expertise in areas like SaaS, Microsoft 365, System Adm…

AdaptiveFast LearnerGood in EnglishGood at Computer SkillsGood with communicating with other peopleFriendly and you can count on ME

Detail-oriented Quality Assurance Engineer with 7 years of experience in manual testing environment. Ability to inspire customer confidence through professional presence, delivery and solid history of…

Experienced in providing 24/7 technical support and end-user communication, I handle all incoming service and incident requests related to cloud operations, governance, setup, and application manageme…

I have over 20 years of experience in customer service and IT support within enterprise environments, specializing in helpdesk operations, remote desktop support, and quality assurance. I’m skilled in…

IT Service Desk Analyst with 6+ years of experience in technical support, incident management, and troubleshooting across Windows, macOS, iOS, Android, and VDI environments. Skilled in SLA compliance,…

A self-motivated and result-driven professional with 8 years of experience in TradeMark prosecution, Data Analysis and Management, seeking to leverage my expertise, skills and passion to contribute ef…

Detail-oriented and customer-focused IT Helpdesk Professional with hands-on experience in technical support, system troubleshooting, and hardware and software assistance in both onsite and remote envi…

I'm new to the Virtual Assistant field and have no direct experience yet, but I'm eager to learn and confident that my background can bring real value to your team. I come with strong experience in da…

Highly organized Executive Assistant with nearly 5 years of experience supporting CEOs, and high-level stakeholders. Strong background in digital marketing, social media management, and content develo…

Senior IT Business Analyst with 4+ years of experience in API documentation, ITIL-based Change Management, and Technical Ticket Resolution. I bridge the gap between business needs and technical execut…

Dynamic and tech-driven professional seeking a challenging role where I can leverage my experience in AI, automation, and digital transformation to drive operational excellence and innovation. Passion…

I have experience working as an IT Service Desk Analyst. I support users with access-related issues, account management, and application troubleshooting while ensuring SLA compliance. I focus on provi…

Positive problem-solver with talent for quickly adapting to new technologies and environments. Comprehensive understanding of IT troubleshooting and network support, coupled with strong skills in tick…

Hi! I’m an experienced Application Support Analyst with over 6 years of hands-on experience in software troubleshooting, user support, and system maintenance. I specialize in SQL and data analytics to…

I am a motivated and customer-focused IT Service Desk professional, with 5 years of experience in providing technical support across diverse IT environments.

Dedicated and customer-focused IT Service Desk professional with 8+ years of experience providing technical support and troubleshooting services in fast-paced environments. Skilled in resolving hardwa…

I am a Detail-oriented person with analytical and problem-solving skills.

Hi! I’m Micah, a Virtual Assistant who helps businesses stay organized, responsive, and stress-free behind the scenes. I specialize in customer support, ticket management, and operational workflows, m…

I am an experienced IT professional with a diverse background in cloud platform management, IT service management, and IT operations. I have held key roles including Tech Engineer supporting Google Cl…

Experienced IT and Customer Service professional with a proven track record in technical support, system administration, and client relationship management. Delivering exceptional customer care, manag…

I'm a dedicated and results-driven professional with a passion for continuous growth and problem-solving with over seven years of experience as a technical customer support. I thrive on solving proble…

I want to highlight my unwavering passion and reliability when it comes to tackling tasks and responsibilities. I understand the significance of dependability in a work setting, and I take immense pri…

I am an experienced professional with a strong background in technical support and IT support, Assisting end-users, troubleshoot issues, and maintain system functionality. My expertise includes diagno…

Can work with a team but can perform best with minimal supervision

Driven and Attentive to detail IT professional with a Bachelor’s in Information Technology and hands-on experience in technical support, system administration, and network troubleshooting. Currently t…

A dedicated IT professional with over 9 years of experience in a global helpdesk environment, providing comprehensive technical support and customer service. Proven expertise in end-user support, syst…

Results-driven Salesforce and Service Management professional with experience building and leading end-to-end processes for startup environments. Played a key role in designing and implementing core s…

Seeking dependable support to elevate service quality and boost efficiency?This is how I can support you:? Provide live chat, ticket, and email support using CRM tools like ServiceNow, Zendesk and oth…

Hello and thank you for checking my profile. I’m a reliable and tech-savvy Virtual Assistant with over 10 years of professional experience in the IT industry. My background in technical support and sy…

Support cloud engineering tasks and initiatives, learning and contributing to project success.Collaborate with team members to deploy and maintain cloud solutions.Provide technical support and documen…

I am a competent IT professional with over 7 years of experience in system administration, network troubleshooting, and end-user support. With excellent customer-oriented skills, problem-solving abili…

Versatile IT professional with 15+ years of experience in software development, project leadership, and stakeholder engagement across banking, healthcare, government, and corporate industries. Proven…

Cloud-focused Data Engineer with 4-5 years of experience optimizing infrastructure and building scalable data pipelines. Skilled in GCP, Azure, AWS, delivering efficient solutions and clear insights t…

Experienced HR professional with 6+ years in global HR operations, employee lifecycle management, and HRIS administration. Skilled in SAP HR, SuccessFactors, Workday, and ServiceNow, with a strong bac…

Professional Summary:Dedicated IT Service Desk Engineer / Technical Support Specialist with 5+ years of experience providing remote IT support, troubleshooting hardware, software, and network issues,…

I am an experienced Application Support Engineer with a strong background in operational workflows, client onboarding, and post-launch support. Skilled in troubleshooting, documentation, CRM hygiene a…

Hybrid Operations & Systems Virtual Assistant with 12+ years of experience supporting enterprise IT, customer operations, and security-focused environments. I design efficient systems, optimize CRM wo…

Power Shell Active Directory ServiceNow Azure Basic programming

Tech-savvy IT Service Desk Analyst with experience in troubleshooting hardware, software, and networking issues. Skilled in Microsoft 365, Azure, Active Directory, and ticketing systems, with a strong…

IT Service Desk Coordinator and ITSM professional with 7+ years of experience, including 3 years in Managed Services Provider (MSP) environments. Skilled in incident triage, SLA governance, and escala…

Hi there!If you're looking for a Technical and Customer Service Specialist who understands how to make things easier for people, you're in the right place.I have over 10 years of professional experien…

Hello! I’m Cristene, an adaptable and detail-oriented IT professional with 5+ years of combined experience in software development, application support, and customer service. I help businesses run smo…

Psychology graduate with experience in customer service, workforce analytics, and IT support. Seeking a full-time position where I can leverage my analytical, technical, and interpersonal skills to co…

Experienced and adaptable IT professional with over 5 years of hands-on experience in delivering technical support, systems administration, and IT solutions for clients across various industries. Skil…

I am a skilled IT Support Specialist with over 10 years of proven experience in remote IT support, helpdesk services, and technical troubleshooting. I specialize in delivering reliable solutions for b…

I am an IT professional with 3+ years of work experience doing data warehousing operations work. My greatest strength is analysis, and I have a talent for understanding people. I am passionate about l…

IT enthusiast specifically into Computer Troubleshooting and Network Operations. Certified ServiceNow System Administrator knowledgeable on ITIL v4 best practices. Experienced on building solutions an…

With 8 years of experience in the Human Resources industry, specializing in Onboarding and Employee Relations with global expertise,

An experienced software engineer. A motivated and hard-working individual looking for a responsible role where I can make the best of my potential and use my skills. To contribute diligently to all th…

I am an IT Project Manager with over 6 years of experience leading complex technology and workplace transformation projects, including cybersecurity initiatives and large-scale real estate and design…

Operations professional with experience in team coordination, process improvement, and system support within e-commerce and education management. Skilled in managing daily business functions, supporti…

Experienced Network Operations Engineer and Team Leader with a demonstrated history of working in the telecommunications industry for 8 years. Expertise in Network Technology and People Management han…

Licensed Electronics Engineer with hands-on experience in Product Quality, Process Engineering, Semiconductor Layout, Tech Support, and Backend Development. Skilled in problem-solving, data analysis,…

Hi! I’m Janine — a detail-oriented, customer-focused professional with 4+ years of experience assisting clients and supporting enterprise applications. I take pride in turning technical issues into si…

19 years of technical experience involving troubleshooting, multitasking, incident management, coaching, team management, goal setting, planning and monitoring.

I am Darwin Micosa, a highly skilled Computer Engineering graduate with a robust background in system monitoring, DevOps, and operational support. With extensive experience at Accenture across various…

Highly dedicated IT Service Desk Analyst with over 3 years of hands-on experience providing multi-channel (phone, email, chat) technical support and customer service for US-based B2B accounts. Proven…

I have a more than 7 years of corporate background that involves reporting, continuous improvement, people management, and client relationship management.

Experienced Software Engineer with over 5 years of expertise in managing software development lifecycles across diverse methodologies. Demonstrated success in delivering reliable, scalable, and high-p…

I contributed to the success of various teams and projects of Accenture for 8 years; I used my skills and insights to enhance team effectiveness and ensure smooth project execution by doing the ta…

Seasoned BPO professional with nearly 10 years of experience in customer service, team leadership, and operations management. Proven track record of driving performance, mentoring teams, and deliverin…

IT Help Desk professional with experience in BPO service desk environments, providing technical support through ticketing systems, hardware/software troubleshooting, and user assistance. Skilled in in…

With over six years of experience in IT support and AI training, I have developed strong technical expertise and problem-solving skills that align well with this role. In the AI field, I worked as an…

Former Executive Assistant, IT Support, knows music, can review movies, has patience on jobs that requires hours of grinding.

I have professional customer and technical support with four years of experience in hardware, software, and network troubleshooting. Strong creative and analytical skills. Team player with an eye for…

Experienced and detail-oriented IT professional with a solid background in providing technical support, analyzing incidents, and troubleshooting software and hardware issues. Demonstrated expertise in…

ServiceNow Developer/Administrator with experience in platform customization, workflow automation, and system integrations. Skilled in web technologies and application troubleshooting, with a strong…

Procurement Manager with progressive experience in strategic and tactical sourcing, supplier relationship management, and procurement operations. Proven expertise in leading and developing high-perfor…

Versatile and results-driven professional with a diverse background in customer service, sales, and administrative support. Over the years, I have developed strong interpersonal and organizational ski…

Hi, I'm Fitz, a versatile professional with extensive experience in project coordination, particularly in team coordination, time management, and budgeting projects.I am knowledgeable in Video editing…

Jean Paula Apuli | General Virtual Assistant | Executive Virtual Assistant | Amazon VA | Shopify VA | Reliable & Fast LearnerHello! I’m Jean Paula Apuli, an aspiring Virtual Assistant passionate about…

Currently working as Software Support Engineer, with a focus on providing first line support to customers for incidents/requests/inquiries. - Address and resolve incoming platform/product incidents(bu…

AboutI’m a seasoned Technical Support Representative with roots as a computer technician, where I mastered hardware diagnostics, network configurations, and hands-on troubleshooting. Over the years, I…

A dedicated customer service professional with over 16 years of experience in various roles, including call center operations, customer service, and technical support. Adopt at handling inquiries, res…

Customer Support professional with 7 years of experience in management, troubleshooting, and resolving customer inquiries. Recognized for delivering excellent service and supporting team success. Eage…

Skills: Escalation Resolution · Knowledge-Base Creation · Customer Service Management · WHMCS · Ticketing Systems · Remote Troubleshooting · Content Delivery · Microsoft Office · Office 365 · Software…

https://the-digital-diaries.my.canva.site/la-lhira-a-o

Software Developer looking to utilize combined technical and communication skills.

an IT Support Specialist with a background in troubleshooting, system setup, and user assistance. I have experience in Windows and Linux administration, basic networking, and using productivity tools…

I am a Virtual Assistant and Technical Support Specialist with experience in administrative support, customer service, travel coordination, and billing operations. Currently working as Tech Support fo…

I am highly organized and results-driven professional with experience across Virtual Assistance, Technical Support, Service Desk operations, and Workforce Management. Proven ability to support executi…

I'm using a GIS system for assigning speed limit thru ATLAS tools. I had promoted as Subject Matter Expertise because of my great performance and pure dedication in my position. I'm positive person wi…

ServiceNow Developer

Results-driven and adaptable professional with a strong background in incident management, service operations, and technical coordination. Proven experience leading cross-functional teams, resolving c…

- VA Services, Web Design, IOS and Android Developer- Can encode data, Edit Audio and Videos, IT Support, ServiceNow Developer, ITSM, Video Editing

Dedicated and detail-oriented professional with 10+ years of experience, providing remote administrative support and assistance to professionals to drive complex initiatives and administrative workflo…

I’m an ITIL® 4 Foundation certified, which has strengthened my ability to structure training and support around service management principles like incident, problem, and change handling. I have over 1…

As a web developer, my journey began with a foundation in HTML, CSS, and Javascript, where I quickly grasped the essentials of front-end development. Despite starting as a beginner, my background in s…

A highly analytical and detail-oriented professional with a Bachelor of Science in Management Accounting and extensive experience in financial operations and data management. I am skilled in using Mic…

My name is Nessica Almadilla. I have been in the IT Service Desk position for 4 years. I am looking for some new challenges in my career. Thank you. Hoping to hear from you soon.

Effective Listening and Communication skills. People person Leadership Stakeholder Management Internet Savvy Skilled in MS Office application ITSM tools Reporting

I am an IT support professional with experience in MSP-style environments, providing remote end-user support, troubleshooting Windows, POS issues, and assisting with Microsoft 365 and VPN connectivity…

I'm Keano Mistula, an experienced IT professional and Data Analyst with a strong background in technical support, data reporting, and system configuration. I’ve handled support tickets, resolved email…

I am a dedicated and responsible Information Technology Support Specialist with more than 22 years' experience in the financial, outsourcing and internet services industry. Started as an IT Support cu…

I am a versatile IT Service Desk Analyst specializing in high-volume, multi-channel technical support. With a technical foundation built on Active Directory and Okta for identity management, and Servi…

I have graduated with a Bachelor of Information Technology. I've been in the BPO industry for 2 years now. I worked as a Service Desk Analyst for an Australian health care account. I'm the one who cat…

SKILLS• CA Service Desk, ServiceNow ticketing system• Incident/Request Ticket Analysis• User Access Management (File Server permissions, Active Directory Account creation/deletion, etc.)• Knowledge in…

In SEO optimization ,data analytics,digital marketing with AI ,and E-commerce development with PHP ,Im focusing on building a strong foundation in each area.Stay up to date with industry trends,and co…

Highly skilled IT Infrastructure Engineer with extensive experience in designing, deploying, and maintaining enterprise IT systems and cloud-based architectures. Proficient in AWS, Azure, and GCP, wit…

I've been being in a BPO industry handled calls, chat, email and virtual meetings since 2015 started as Customer Service Representative which deals with customers to being a Service Desk Analyst but d…

I am an enthusiastic bookkeeper. I have worked for 3 years in a Cooperative as a bookkeeper and have been exposed to a secretarial position. I ensure that my clients will receive high-quality services…

Experienced BPO and telecom operations professional with 17 years of expertise in service support, order processing, data management, and back-office operations. Strong background in handling service…

I am a service desk analyst from my previous jobs, and I provide first level of support for end-users about their technical issues and IT related concerns.

no skill summary

a total of 11 years of working experience and background in Information Systems and Technology, Learning and Development, Compensation and Benefits, and related fields in a multi-national company. I w…

Provide technical support and admin assistance to customers via calls, chat, email and even remote session discussions. Can communicate fluently using the English language both verbal and written t…

Leads the operational oversight of our core HR tools, ensuring seamless functionality across platforms collaborating closely development team to troubleshoot issues, implement updates, and enhance use…

10+ YEARS OF ENTERPRISE IT SUPPORT EXPERIENCE ACROSS RETAIL, MANUFACTURING, AND GLOBAL ENTERPRISES. SPECIALIZED ININCIDENT, REQUEST, CHANGE MANAGEMENT, SLA OPTIMIZATION, TICKET ROUTING, WORKFLOW AUTOM…

Experienced Security Managed Services Associate skilled in identity and access management, account provisioning, deprovisioning, and access policy monitoring. Proficient in ServiceNow and IAM tools.

10-year work experience with IT Helpdesk and worked as L1/L2 technical support, technical lead, and was promoted to Client Capability Lead before focusing as a Microsoft 365 Admin. With an almost 3 ye…

IT Technical Support in all fields with experience in handling customer, hardware and software support in all fields. Seeking to build new experiences and attain a working environment that can offer t…

I am a dedicated Virtual Assistant with strong experience in customer service, administrative support, and receptionist tasks. I have worked with US law firms, providing seamless support to lawyers, c…

I am ServiceNow Associate. I am fully committed the task assigned to me. I am excited to learn to different tools which will be used in my job.

Reliable IT Support Specialist with hands-on experience providing first-line support to internal teams in enterprise environments. Skilled in troubleshooting Windows and Microsoft 365 issues, managing…

Greetings! I am a highly skilled and motivated professional with a solid background in the technical job market. Over the past three years, I have honed my skills and expertise and contributing to the…

Detail-oriented and adaptable Technical Support Specialist with over 5 years of experience in technical support, systems troubleshooting, and project implementation across diverse industries. Demonst…

Strong written and verbal communication skills Able to quickly learn and quickly communicate safety guidelines High energy and a positive team player Capacity to work effectively with difficult…

Hi, I am Gee, an IT Support Professional with over 10 years of experience providing reliable technical support and excellent customer service for both personal users and business environments.I specia…

I am currently working as a Helpdesk Technician, where I provide support for both software- and hardware-related technical issues. This role has given me hands-on experience with various tools such as…

Detail-oriented virtual assistant who enjoys assisting entrepreneurs in balancing their professional and personal responsibilities. Proficient in managing calendars, email, social media, and other adm…

Experienced service desk and customer support professional with a strong background in customer service, billing, collections, and retention. Over the past five years, I have specialized in service de…

I am an experienced Service Desk Engineer with a strong background in providing IT support, troubleshooting technical issues, and ensuring smooth system operations.

Highly accomplished BPO professional with 18+ years of experience driving customer satisfaction, process improvements and technical excellence. Proven track record in IT helpdesk (7 years) and quality…

I am a skilled Content Writer and Virtual Assistant with a year of experience helping businesses stay organized and produce high-quality content. With a keen eye for detail and a strong command of lan…

IT Analyst with 8+ years of experience in both BPO and ITO industries.• Skills:Proficient in monitoring, troubleshooting and service management tools like Zendesk and Salesforce. Currently, a systems…

MS Office

Proactive and results-oriented professional with a solid background in application support and consultancy, and a strong command of diverse integration technologies. Possessing excellent problem-solvi…

IT Support

To enter a progressive company to gain further experience and life skills. This will allow me to become a more effective individual, permitting me a greater contribution to a company's services and s…

I have a 3 years experience in a Support Role. I provide assistance to end users and do monitoring to ensure that the business application will run smoothly. I also do data entry.

Drowning in data? I transform raw numbers into actionable insights with Power BI. Let's make data your superpower, not your downfall. Tired of repetitive tasks? Power Automate is my magic wand. I au…

I have extensive experience providing technical support as an IT Service Desk Specialist. My expertise in Microsoft 365 allows me to resolve issues with applications like Outlook, Teams, SharePoint, a…

Entry-level web developer with foundational knowledge of the MERN stack (MongoDB, Express.js, React, Node.js) and a strong eagerness to learn and grow in the field of web development. Skilled in front…

Join a successful and progressive team by utilizing my expertise in Data Entry, Virtual Assistance, and Application Development to deliver high-quality service and meet client needs.Here's how:1. Send…

Passionate programmer/application support with 5 years of experience. Proficient in identifying efficiencies and problem areas of the system (Vendor or In-house Application). Skilled in vendor manag…

Dedicated and skilled Desktop Support Engineer with 13 years of experience in providing exceptional technical assistance and solutions to end-users. Proficient in diagnosing and resolving hardware, so…

Over 5 years of experience in the IT/Networking field.More than 9 years of experience in Telecommunications,specifically 2G/3G/LTE.CCNA with practical experience in routers and switches.Fortinet Certi…

Experienced Software Engineer with over 4 years of hands-on experience in software deployment, system monitoring, manual testing and end-user support. Proficient in server management, Continuous Integ…

Technical Project Manager for Support and Azure Migration projects. Manage Support Team and DevOps team. Technical Support Manager for a software dedicated to clients for B4B projects managing 2 Tea…

An IT Support Specialist with years of experience in troubleshooting, technical support, and customer service. Has a solid understanding of enterprise IT systems and effective in working with end-user…

Versatile IT professional with a background in Accountancy and Business Management and a degree in Information Technology. Experienced in backend development and application systems support, specializ…

An experienced and skilled professional with a comprehensive set of technical abilities and knowledge, capable of handling complex IT issues.Possesses advanced knowledge and proficiency across various…

Experienced IT professional with 5+ years in Service Desk and as a Microsoft 365 Support Ambassador, skilled in tools like Autotask, Datto RMM, Microsoft 365 Admin Center, IT Glue, ServiceNow, Active…

Innovative IT professional with a strong background in Active Directory Administration, Network Administration, and M365 Administration. Skilled in End-User Computing, Local IT support, and Global Ser…

Resourceful and tech-savvy IT professional with strong skills in computer hardware, network configuration, and technical support. Experienced in service desk operations, customer service, and chat sup…

Can speak EnglishWilling to learn and to trainTrained to delivered high performance levelFlexibleCreate SOP/DocumentsKPIs/MetricsSet Calls/MeetingsComfortable using the following:- Microsoft Office- G…

Network Associate for the last 5+ years looking to expand my working knowledge thru part time opportunities

I want to be known as a hard worker who brings both creativity and technical insight to social media. With a software engineering background and strong experience using AI tools, I approach content wi…

Proactive IT professional with over 4 years of experience in technical support and service desk operations. Proven ability to lead teams, manage escalations, and deliver exceptional end-user support a…

Identifies issues with new hardware or software and works with users or on the back end of servers to quickly resolve those issues and prevent delays

Delivery Lead & Scrum Master | 6+ Years in Agile Leadership | 14 Years in ITExperienced and results-driven Delivery Lead and Scrum Master with over 14 years in the IT industry and 6 years leading Agil…

Seeking a challenging role to leverage my skills in RPA development, process optimization, and continuous improvement to contribute to the success of the company/organization. Committed to acquiring k…

Experienced and committed sales professional. Flexible and diligent with superb communication skills. Dedicated and focused individual who excels at prioritizing and completing multiple tasks simultan…

Experienced Salesforce Administrator with over three years of expertise in customizing and optimizing Salesforce CRM to streamline sales and service operations. Skilled in user management, object and…

Hi, I’m Apple! I work as a full-time Talent Acquisition Supervisor at a Global Risk and Financial Consulting firm. I can help support you with mostly administrative tasks.

I am a versatile Virtual Assistant specializing in Shopify management, IT support, and software QA testing. I help businesses streamline their e-commerce operations, ensure software quality, and provi…

I am an experienced IT Engineer from the Philippines with 9 years of total experience. Because of my work, I am very technical and knowledgeable with applications and computers. I am experienced in sp…

I am a dedicated and results-driven Technical Support Specialist with strong expertise in troubleshooting, customer service, and IT systems support. With hands-on experience assisting users, resolving…

I'm a Salesforce Administrator that is working in the IT Industry for more than 4 years now. I am using this platform to help clients that outsource their services especially in data uploads and data…

Cybersecurity Analyst & Researcher with a unique blend of corporate risk expertise, technical security operations, and over 7 years of operational data analysis experience. I bridge the gap between re…

Detail-oriented HR Analyst with over 9 years’ worth of professional experience in human resource functions and datamanagement.Seeking to diversify my skills and knowledge, leveraging skillset and expe…

Throughout my career, I have developed a comprehensive skill set that aligns with the responsibilities of the Remote Technician role. My experience as a Call Centre Agent, Team Lead, Tier 1 and Tier 2…

A customer-focused and technically adept professional with 15 years of experience delivering high-quality technical support and customer service. Skilled in troubleshooting hardware, software, and net…

I’m a detail-oriented and reliable professional with over 10 years of experience in customer service, e-commerce support, healthcare assistance, operations, and administrative work. I help businesses…

My aim is to help businesses look at the bigger picture and organize their data inventory.

With 15 years of experience in Finance, specifically in Order-to-Cash (O2C), Collections, and Account to Report (A2R), I bring strong expertise in process migration and automation. This enables me to…

IT Support professional with experience in technical support and customer service.Proficiency in troubleshooting software, hardware such as printers and desktops, and resolving complex issues, utilizi…

Detail-oriented HR Specialist with strong administrative and organizational skills. Experienced in managing employee records, preparing reports, handling documentation, and supporting daily operations…

I'm an experienced IT professional with a strong background in technical support, IT service management, and network operations. With a career spans over a decade, showcasing versatility in various te…

Project Management and Operations, IT Tech Engineer, IT Consultant, IT Services Team Lead

Seasoned IT professional with 10+ years of experience in global service desk operations, technical support, and IT service management. Adept at providing multi-channel support (phone, chat, email, and…

Versatile IT professional experienced in supporting systems, managing user access, performing quality assurance, and maintaining infrastructure services. Known for technical problem-solving, strong do…

I have been in the BPO/ITO industry for 14 years with a proven track record of delivering high-quality work. I am extremely reliable, detail-oriented, competent and knowledgeable in a wide range of to…

IT Service Desk Analyst with 3+ years of experience providing technical support, resolving IT incidents, and assisting end-users in fast-paced environments. Skilled in ITSM tools (ServiceNow, Ivanti),…

Provide technical support by troubleshooting hardware, software, and network issues to ensure smooth daily operations. Handle access requests, manage software licenses, and assist with the procurement…

I am an experienced and results-driven IT Service Desk Analyst, Subject Matter Expert (SME), and Customer Service Professional with over 4 years of combined experience in IT support, project managemen…

I work at PMI as an Employee Lifecycle Experience Specialist, supporting end-to-end employee lifecycle processes. My role involves regular use of Japanese for communication and documentation, enabling…

Hi, I’m a Project Coordinator at New Era Technology, supporting JPMC NAMR operations. I manage and oversee network readiness, Out-of-Band (OOB), and LCR site projects — ensuring each location is fully…

Results-driven IT Professional with 5+ years of experience in enterprise system administration, IT support, and application deployment. Skilled in AS400 operations, SQL, batch monitoring, and ITSM too…

I am a reliable and solutions-driven IT professional known for my proactive approach to system management, issue resolution, and stakeholder support. With a strong foundation in back-end operations an…

I have extensive experience in implementing various process improvement programs. I have implemented various digital transformation initiatives, IT service management and governance implementations, a…

Experienced in information technology and business development, possessing significant expertise in project management, quality assurance, software development, and service desk.

Are you an employer who's seeking for a versatile Filipino Freelancer who can offer a professional help in your business? Are you tired of handling administrative tasks for you business and puzzled on…

I manage end-to-end operations for Infor’s global learning platforms (Saba, Tovuti, ServiceNow, Concierge), supporting over 51,000+ users across 9,000+ organizations. My role blends System administrat…

Highly organized and detail-oriented HR Process Delivery Specialist with over 5 years of experience in onboarding, recruitment coordination, employee data management. With professional background in e…

IT Support Specialist