I am a hardworking professional transitioning into the world of online freelancing. While I am new to the platform, I bring 2 years of experience of being a Computer Technician and 7 months of install…
Hi, I'm Anne, a dedicated professional with 11+ years of experience in the BPO industry, with a background in customer service, sales, technical support, risk analysis, and operations. Throughout my c…
More than 10 yrs of mortgage experience both in the US and Australian home lending. End-to-end loan process, Accounting/Administrative support, financial management, customer care, CRM management, dat…
A proactive and detail-oriented Virtual Assistant skilled in organization, problem-solving, and streamlining daily operations. Adept at administrative support, social media management, and customer se…
Managed inbound and outbound SMS communications with real estate leads and clients. Maintained and optimized CRM systems for accurate lead tracking, follow-ups, and client records. Qualified leads by…
Hello, my name is Baldwin Natividad, but you can call me Dwin. I have several years of experience in the BPO industry and freelancing. Over the years, I’ve worked as a customer service representative,…
I am highly organized, detail-oriented, dependable, and comfortable working independently. I can learn new systems quickly and take ownership of tasks while keeping priorities, deadlines, and delivera…
I bring nearly a decade of experience helping businesses deliver exceptional customer experiences through customer support, quality assurance, and team leadership. Throughout my career, I've coached t…
About MeI am a highly skilled and experienced in Customer and Merchant Services Manager with a passion for providing excellent customer service. With a strong background in handling a variety of custo…
As an experienced customer service professional with over 30 years of experience, I have also been successful as a customer service manager. In this role, I have demonstrated my expertise in leading a…
Customer Support Specialist and Virtual Assistant with over one year of customer service experience and 11 months of Shopify support experience. Proficient in Shopify and Reamaze, with expertise in or…
Operations Management, IT/CS Tutoring Services, Customer Service Skills, Web Developing, .NET Developing, SQL Developing
I’m an experienced Operations Manager with 8+ years experience supporting international clients. I specialize in email and calendar management, customer support, reporting, and CRM tools like Salesfor…
Numbers tell a story—I help business owners make sure it’s accurate.With almost 5 years of experience in bookkeeping, accounting, and finance operations, I have supported businesses across the United…
Hi im Tricia Jumalon and i can work both full time and part time. I am good when it comes to customer because i have patience and also i have an pleasing personality. One of my advantage is that im go…
Licensed Professional Teacher (LPT) with a Bachelor’s degree in Secondary Education majoring in Mathematics, combined with over a year of experience in theBPO industry and team leadership. Skilled in…
Key SkillsProject ManagementSales & Business DevelopmentCustomer Service & Client RelationsAdministrative Support & SchedulingStrategic Planning & Process OptimizationTeam Leadership & CoachingPerform…
Experienced Assistant Property Manager | Operations Leader | Tenant & Guest Support Specialist Are you looking for a reliable, detail-oriented, and highly experienced professional to streamline your p…
Greeting!Experienced Virtual Assistant and Business Operations professional with 6+ years of background in customer service leadership, executive support, technical troubleshooting, content creation,…
I've been in the industry for quite some time now, and throughout the years, I've worn many hats. I started out as a customer service representative, a role I held for about six years. During that tim…
I am an experienced BPO Operations Manager with over 8 years of experience supporting various clients in Healthcare and IT space.
A results-driven team leader with a strong focus on developing high-performing agents through continuous education, motivation, and accountability. Skilled in delivering consistent and impactful coach…
If your business is growing faster than your systems, I'm the person founders hand the chaos to.I've spent 20+ years building the operational backbone of scaling businesses: SOPs, hiring pipelines, pr…
I help businesses fix messy systems, automate workflows, and keep operations running smoothly.I have hands on experience across CRM management, invoicing, reporting, and automation using tools like Go…
Experienced administrative and operations professional with 12 years of experience across healthcare, BPO, retail, and marketing environments. Skilled in data entry, documentation, records management,…
Experienced and highly adaptable Virtual Assistant with over 7 years in customer service, collections supervision, and sales support. I specialize in appointment setting, debt recovery, technical trou…
I'm a seasoned operations executive and brand strategist with over 7 years of driving growth across the esports, marketing, and BPO industries in the Philippines. I've had the privilege of leading hig…
Results-driven Operations Administrator with extensive experience in operations management, quality assurance,customer service, and digital marketing support. Proven track record of streamlining proce…
Hello! I’m a highly experienced remote professional with 19+ years of BPO experience covering operations, customer service, team leadership, client support, performance management, quality assurance,…
I am an experienced and results-driven Operations Leader with nearly 15 years in the BPO industry, specializing in Accounts Receivable, Collections, Utility Processes, and Customer Support across voic…
Dedicated Medical Virtual Assistant with extensive experience in HIPAA-compliant scheduling, patient communication, and administrative support. Proven ability to manage inbound/outbound calls, triage…
A highly motivated individual with a keen attention to detail and a commitment to delivering high quality work. I am an experienced appointment setter, virtual assistant, legal assistant and a senior…
Results-driven professional with over 3 years of experience in the Business Process Outsourcing (BPO) industry, including over 1 year in a Team Lead role. Possesses a strong background in customer ser…
I am a person with great interpersonal skills, which reflects greatly in the way I communicate with people. I am a passionate, and goal-driven individual that is not afraid to grab every opportunity t…
- 4 years experience as a Virtual Assistant- 5 months in BPO Industry <8efe80624d780eba0c6493ec45140364>Facebook Ads Specialist, Social Media Manager, Meta Ads, Media Buyer, Digital Marketing, Graphic…
Experienced Technical Support Quality Customer Service Experience Handled a Technical Support Team
As an Account Operations Manager, I lead and empower a team of over 100 customer service representatives who handle inbound and outbound calls for various clients. I have over six years of experience…
Are you juggling a million tasks and finding it hard to keep your head above water? You’re definitely not alone.Many entrepreneurs get caught up in the nitty-gritty of running a business and lose sigh…
Team Management Operational strategic plans and initiatives to drive performance and increase client and employee satisfaction Google Sheet Trackers Data Analytics and Action planning Dashboard cr…
BPO professional with 5+ years in customer service and sales, skilled in CRM management, admin support, and client relations. Proactive and detail-oriented, ready to assist real estate professionals w…
Adaptable and selfstarting. I offer 14 years of service to Forbes Top 1000 companies in the United States, Europe and Asia. Adept at managing and executing general company responsibilites. Exceptional…
I have been with the workforce field for 13 years, and a total of 14 years in BPO industry. I am knowledgeable in using MS Office applications (outlook, word, excel, powerpoint), and WFM tools like IE…
I am a Team Leader in a BPO industry with 6 years of experience. Providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. Handled various type…
Operations and performance leadership professional with over 10 years of experience in BPO environments across customer service, sales support, technical support, and team management roles.Experienced…
I am a results-driven Operations and Service Delivery Leader with over 20 years of BPO excellence, now delivering specialized digital business, financial, and customer experience solutions to Australi…
Workforce management and Data Analyst
A highly skilled and results-driven BPO Operations Manager with over 17 years of experience leading full-cycle operations in fast-paced, client-driven environments. Proven expertise in managing Techni…
Experienced Project & Operations Professional | Customer Support | Process ImprovementI am an experienced professional with 15+ years of experience supporting Australian customers and global stakehold…
Experienced customer support and team leader with over nine years of success in customer service, quality assurance, and technical troubleshooting. I specialize in leading high-performing teams, optim…
Hi, I’m Diether Klein—a results-driven Operations Manager and Client Success Manager with 8+ years of experience in operations leadership, customer success, and business support across digital and ser…
A seasoned professional with over a decade of experience in the BPO industry, starting in 2013. Since 2017, I have consistently held leadership and managerial roles, driving performance, leading high-…
Operations Partner | Building Systems That Scale + Managing Teams for Service-Based FoundersI'm a former Technical Team Leader with 15+ years in operations, systems, and team development, now pivoting…
A high-impact operations professional with 4+ years of cross-industry experience in financial recovery, corporate governance, and healthcare. I specialize in turning complex data into streamlined, eff…
I have more than 10 years of experience in Sales and Customer Service. I worked for global brands like AT&T, DirecTV, and Optus, now, my time is focused on helping start-up companies build their brand…
Operations & Customer Experience Specialist with 15+ years supporting US-based companies in high-volume environments.I specialize in:Order processing & fulfillmentCustomer support operations (Zendesk,…
Detail-oriented and results-driven professional with 13 years of experience in theoutsourcing industry, including 5 years as an Operations manager with Salesbackground. Adept at leading cross-function…
I build AI systems that businesses actually run on. If you're after a general VA to follow instructions, I'm not the right hire.WHAT I'VE BUILTI served as Director of AI Strategy and Growth at a multi…
I am a Customer Service Leader, Virtual Assistant, and Lead Generation Specialist with 9+ years of experience in the BPO industry and a proven track record in team leadership, operations management, a…
Executive Assistant | Executive Operations | Process Improvement | AI-Enabled ProductivityI'm an Executive Operations and Administrative Support professional with more than eight years of experience c…
Greetings!Having expertise in virtual administrative assistance, customer service, and operational associates, I bring a versatile skill set customized to meet the various needs of my employer.Here's…
Operational Management: 10+ years in senior roles overseeing large teams of agents and team leaders, ensuring compliance and performance improvement for financial accounts.Client Relationship Manageme…
A highly organized and results-driven professional with over 5 years of experience in workforce management, scheduling, and customer support in high-volume BPO environments. I specialize in optimizing…
Dedicated and enthusiastic professional with 4+ years of experience in customer service, virtual assistance, legal operations, and client support. I thrive in fast-paced environments where I can conne…
Operations Supervisor |Healthcare Virtual Assistant | Medical Biller |Patient Care CoordinatorI am a dedicated Healthcare Virtual Assistant with experience supporting healthcare providers through pati…
Customer Support and Operations Specialist with 7+ years of experience supporting e-commerce, fintech, telecommunications, healthcare, and digital platforms across US, Canada, and Australia markets. S…
Experienced in managing multiple Airbnb and OTA properties, ensuring seamless guest communication, efficiently handling claims, responding to reviews, and onboarding new listings to maximize visibilit…
Hi, there! I appreciate you checking my profile! I am Joshua Lopez, a results-driven management professional with ten years of progressive leadership experience and proven abilities in operations mana…
I am a customer support professional with over 6 years of experience in BPO and remote work environments, supporting U.S. and Canadian clients. My background includes customer service, appointment set…
Real Estate Media Virtual Assistant with experience in quality control (QC), photo editing, revisions, and final deliveries. Skilled in reviewing and refining real estate photos using Adobe Lightroom…
I possess extensive experience in overseeing quality assurance processes to ensure products adhere to industry standards and fulfill customer expectations. I am adept at developing and implementing QA…
Proactive and client-focused Virtual Assistant with hands-on experience in recruitment, training, onboarding, and operational support, complemented by a leadership background as a former Operations…
Sales Leader | Business Development | Account Management | Inbound Sales | Outbound Sales | Full-Cycle Sales | Startup Growth | B2B | B2C | SaaS | Customer Success | Sales OperationsResults-driven Sal…
Hello! Brief summary of who I am and what I stand for, I am passionate individual who specialize in Customer Service and analytics, I have 5 years of collective experience in the Customer Service indu…
Operations Support & Executive Assistant with hands-on experience in executive support, GoHighLevel administration, workflow implementation, and project coordination. Backed by 6+ years of experience…
I am an Executive Virtual Assistant with 5+ years of experience in operations and leadership support within fast-paced environments. I support executives and business owners by managing administrative…
Operations and customer support professional with 4–5 years of experience supporting U.S. and international clients through email, phone, chat, onboarding, documentation, escalations, and administrati…
I am an experienced **Mortgage Loan Processor and Executive Assistant** with a strong background in Australian mortgage operations, executive support, administration, client communication, and workflo…
Drive pipeline velocity and sales efficiency across Healthcare Recruitment (B2B) and Consumer Sales teams by owning and optimizing the HubSpot CRM ecosystem. Lead CRM administration, data governance…
Sr. Recruiter and Account manager with 9+ years’ experience in talent acquisition, and 5+ years in Business Process Outsourcing. Proven track record in building and maintaining strong client relation…
An accomplished and data-driven Operations Leader with a BS in Applied Mathematics and a distinguished track record of scaling global operations, optimizing workflows, and maximizing team productivity…
If you're looking for someone who treats your customers like gold, keeps your support operations running smoothly, and brings a personal touch to every interaction — you just found her.Since 2018, I’v…
Skills and Comprehension:- Lean Six Sigma Black Belt Certified Practitioner since 2015- EOS Practitioner Integrator - Agile and Scrum Project Management- Business Process Engineering and Operations Ma…
Results-driven Sales and Operations Leader with over 12 years of experience in Business Process Outsourcing (BPO), sales management, customer service, and operational leadership. Proven expertise in d…
Reliable and versatile support professional with hands-on experience in admin tasks like inventory tracking, production planning, workflow support, and reporting. Skilled in resolving customer issues,…
Hello! I'm Joyce, a dedicated Ecommerce Customer Support VA with over 10 years of experience in customer service, quality assurance, technical support, reservations, and e-commerce support. Throughout…
I’m Jen Nico L. Olalia, an aspiring Industrial Engineer with a strong foundation in process improvement, data analysis, and operations management. Throughout my academic journey, I’ve developed key st…
I am an Executive Virtual Assistant and Operations Support Specialist with 3 years of experience as a Senior Operations Supervisor, where I managed daily operations, prepared reports, coordinated sche…
Customer service and technical support professional with about four years of experience on US-based telecom and account-management accounts, most of it with Afni Philippines. I started in technical su…
Been in the BPO industry for more than 6 years.
I am an experienced BPO professional with over 2 to 5 years of expertise in Operations Management, Customer Service, and Technical Support. My career is built on a strong foundation of handling divers…
Oversee day-to-day operations of 98 heads, ensuring seamless coordination among agents and team leads to maintain workflow efficiency and service quality.
Customer service professional with almost 11 years of demonstrated excellence in achieving company goals and successfully assisting customers. Strong problem solver with the multitasking ability to ha…
Dedicated and customer-focused BPO professional with 3 years of experience handling a US healthcare account. Skilled in providing excellent customer service, managing healthcare-related inquiries, ver…
With a strong foundation in customer service and quality assurance from the BPO industry, I bring excellent communication, attention to detail, and problem-solving skills. As a former CSR, I developed…
I am a reliable and detail-oriented Virtual Assistant with experience in administrative support, customer service, recruitment coordination, and operations assistance. I have worked with international…
I’m a Senior Operations Leader with over 15 years of experience helping businesses scale, optimize performance, and build high-performing teams across BPO, healthcare, SaaS, and service-based industri…
I was a Senior Operations Manager with Teleperformance for 9 years where I managed an operations team of 500+ agents. I am also experienced in client and revenue management.
Dedicated Professional | Process-Driven & Results-OrientedReliable and detail-oriented remote professional with a strong track record in administrative support, project coordination, and digital commu…
HR/Admin Executive | Executive Assistant | Project Coordinator | Recruitment & Operations SpecialistI am a highly organized and detail-oriented HR/Admin Executive with experience in human resources, e…
Highly talented and motivated Manager with the ability of managing numerous projects, develop talents, manage and implement process improvements, identify operational opportunities and drive action…
I am a dedicated, high-impact Operations Manager and Executive Assistant with over 10 years of leadership experience and 8 years in high-level remote administration. My core expertise lies in scaling…
Hi! I'm Julie Ann - a reliable, detail-oriented Virtual Assistant with nearly 9 years of combined professional experience across e-commerce, U.S. healthcare customer service, and security operations.…
I’m an Operations & Administrative Virtual Assistant with 12 years of BPO experience across campaign operations, account support, quality control, customer and sales support, and operational managemen…
I am a dedicated Credit Repair Specialist with expertise in identifying, disputing, and removing inaccurate, outdated, or unverifiable items from credit reports. I work closely with clients to develop…
Operations Supervisor with strong experience in audits, billing analysis, and workflow improvement. Skilled in resolving issues, creating clear documentation, and supporting teams to deliver accurate,…
Dynamic and results-driven executive with over a decade of leadership experience spanning operations management, business development, and high-performance sales leadership. Skilled at scaling organiz…
3 years of E-commerce customer service support and account management experience. Handling accounts of customers with great communication skills.
You can view my Linkedin profile for more details regarding my experience. Please click this link: http://linkedin.com/in/hannah-cadiogan-0b3b54105
- Insightful Operations Analyst in methods for improving organizational efficiency, resource utilization and satisfaction scores. - Ready to break down processes at every level and optimize approach…
Dedicated and detail-oriented Team Leader with 4+ years of experience in Business Process Outsourcing (BPO). Proven ability to manage teams, drive performance, and consistently meet deadlines in fast-…
Professional Virtual Assistant | Project Management | Business Operations & E-commerce SpecialistWith over 15 years of experience in the BPO industry as a Senior Operations Manager, I bring a strong b…
Hello! I'm Jemar, an experienced Virtual Assistant and customer service professional with 15+ years of experience in operations management, customer support, and remote administrative assistance.I hel…
Providing support to small and medium online business owners by assisting with tasks they find challenging, allowing them to concentrate on activities they are passionate about.
I have more than eight years of experience across customer service, operations, account management, team leadership, and administrative support, with recent hands on experience in residential property…
I help organizations improve project delivery, operational efficiency, and decision-making through effective PMO leadership, business intelligence, and process automation. As a PMO Manager, I manage d…
Medical Virtual Assistant | Patient Care Coordinator | Healthcare Administrative SupportI am a dedicated and detail-oriented Medical Virtual Assistant with hands-on experience supporting healthcare pr…
RiskOperations Analyst,Risk& Fraud Officer,and Dispute AnalystOver 6 years ofexperience inRisk and Fraud ManagementExtensive experience with Startups and Fintech industriesTakea peak of how I can help…
Juris Doctor candidate with a Bachelor of Science in Accountancy and over five years of professional experience in legal operations, contract analysis, and team leadership under LexisNexis and Reed El…
I am an experienced Operations and Customer Support professional with over 10 years of leadership experience in the BPO industry. I specialize in team coordination, reporting, stakeholder communicatio…
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People and systems leader with 10+ years of experience in remote-first businesses, progressing from frontline customer support to operations and country-level leadership. Experienced in building the p…
Experienced Customer Service Professional for 3 Years. Not only did I perform excellently with providing resolutions and connecting with different customers, I’ve learned to be flexible, maintain qual…
With 7+ years of experience in the BPO industry, I specialize in operations management, recruitment, and outbound sales strategies. I’ve successfully managed teams, optimized dialer campaigns (RVM, li…
Result driven business operations leader with a proven track record of optimizing processes, improving efficiency, expertise in managing multi-location processes and driving client satisfaction throug…
Customer service and customer experience leader with 12+ years of experience progressing from frontline support and team leadership into operations management, coaching, quality assurance, retention,…
Customer Experience (CX) Leader and Investor Relations Specialist with 15+ years of experience across fintech, e-commerce, and banking. Proven track record in leading high-performing support teams, op…
Amazon Vendor Central Operations Specialist | Chargeback Recovery | Catalog & Retail Operations ExpertHello! My name is David Hope Patria, an Amazon Vendor Central Operations Specialist from the Phili…
Hello! I’m a hardworking, reliable, and detail-oriented freelancer from the Philippines who is eager to help businesses and individuals with their day-to-day tasks.I believe that good work is not only…
Highly organized and results-driven Executive Virtual Assistant and Operations Specialist with over a decade of experience streamlining administrative workflows, managing executive-level communication…
Customer service / Project Management / Operations Management
I've worked as a Virtual Assistant for 2 web developers and have done assigned tasks including, but not limited to, data entry, email support, chat support, outbound calls, audio transcription, online…
8+ years of experience in Customer Support, Customer Success, SaaS Support, Quality Assurance, and Operations, with 15,000+ hours supporting online businesses and customers worldwide.I've worked acros…
I am detail-oriented Administrative Virtual Assistant with experience from an accounting firm internship, assisted in a professional school, and managed a Small business. I have skills in administrati…
I am an experienced HR professional from the Philippines with a strong working knowledge of Philippine labor laws and regulations. I have helped international startup companies build strong teams in t…
Transformational leader with over 14 years of progressive experience in the Business Process Outsourcing (BPO) and financial industry, spanning Telecommunications and Financial sectors. Known for exce…
Results-driven Operations Professional with 15+ years of experience in administrative support, reporting, data management, and quality assurance. Proficient in Microsoft Excel, Google Sheets, and Sale…
Organized and proactive professional with a strong background in project coordination, data administration, and operational support across corporate and consulting environments. Experienced in handlin…
Dynamic and results-driven professional with over 17 years of experience spanning customer service, sales, real estate loan origination, operations, and workforce management. Skilled in delivering exc…
I am a dedicated and results-driven customer service and operations professional with over 7 years of experience in the BPO industry. Throughout my career, I have progressed from Customer Service Repr…
I can easily adapt to the workload, trained to do multi-tasking, and is a good team player.I have Answered 250 (avg.) calls per day exceeding quota by 10 based on my previous accounts. Listens, diagno…
Hi, I’m Joy — a results-driven operations professional with over 15 years of experience in the BPO industry. I’ve worked my way up from a telemarketer to managing full-scale operations for multiple in…
Financial services and banking operations leader with 18+ years of experience across privacy operations, customer service, collections, mortgage services, fraud and disputes, complaints management, qu…
AI Automation & Funnel SpecialistVirtual Executive AssistantGraphic Design & Content CreatorE-Commerce Manager (Amazon & Shopify)I help clients simplify their operations, boost sales, and get more don…
My primary goal is to provide exceptional support and assistance to executives, individuals, and businesses in need as a dedicated Virtual Assistant and Executive Assistant. I am committed to deliveri…
Results-driven Virtual Assistant with experience in Social Media Management, Video Editing, Chat Support, Appointment Scheduling, and Administrative Support. Skilled in helping businesses stay organiz…
Bringing over years of powerhouse experience in Operations, leadership, recruiting, and support services. Experience in both start-up and BPO industries. Skills and Abilities:• Lean Six Sigma Yellow B…
My name is Maria Angela B. Mercurio, a 39-year-old professional based in Naga City, Philippines, with more than 10 years of experience in freelancing, business development, and purchasing. With a soli…
Operations and client support professional with 15+ years of experience in financial services and SaaS environments. I spent a decade at S&P Global managing client support operations for SNL Banker —…
Proactive and detail-oriented operations professional with 8+ years of experience supporting leadership, managing workflows, and optimizing remote operations. Skilled in calendar management, stakehold…
I'm a dedicated and detail-oriented Virtual Assistant with over 5 years of experience supporting online businesses in managing stores, streamlining operations, and providing excellent customer service…
Results-driven professional with over 20 years of experience in remote and on-site operations management specializing in multi-location retail and customer-focused environments. Proven ability to mana…
As a dynamic professional with a strong background in sales, operations, and data management, I bring a unique blend of experience to any role. Over the years, I’ve honed my skills in lead generation,…
I help businesses deliver exceptional customer support while improving operations and team performance. With 7+ years of experience in customer service, quality assurance, and team leadership, I speci…
Results-driven professional with over 5 years of experience in operations, quality assurance, and administrative support in a global BPO environment. Skilled in managing documentation, conducting qual…
Over 17 years of BPO experience Managing overall Operations, Project Management, specializing in Customer Service, Sales, Data Entry, Employee Development, Culture Change, Technical Support, Email, Ch…
Senior Operations and CX leader with 20+ years leading teams and driving performance across global tech, BPO, and contact center environments — including Uber's Manila Center of Excellence and large-s…
Human Resources Responsibilities:Talent Acquisition and Recruitment:Develop and implement effective recruitment strategies to attract top talent.Oversee the onboarding process and ensure new hires int…
Lean Six Sigma Green Belt with a background in scaling high-volume operations and managing end-to-end project lifecycles. I specialize in bridging the gap between vendor performance and internal workf…
To employ my knowledge, skills, and experiences in your company with the intention of securing a professional career with opportunities for challenges and improvement for personal and career growth.
A seasoned professional with more than a decade of experience, including 8 years as a Quality Analyst and 7 years as an Executive Assistant across multiple industries. Skilled in MS Office, Google Sui…
Results-driven logistics and operations professional with over 8 years of experience in import and export operations, billing, finance support, and transportation management systems. Proven ability to…
A skilled and experienced Risk-Fraud and Chargeback Analyst having more than 10 years in BPO and freelance industry handled variety of processes and workflows as independent contractor I have gained e…
Creative and results-driven Social Media Manager with experience in content creation, community engagement, and customer support. Skilled in managing multiple platforms, running campaigns, collaborati…
Senior Application/Cloud Engineer with expertise in Microsoft Azure, M365 administration, cloud migrations, and infrastructure support. Experienced in managing enterprise cloud environments, automatin…
Trainer with over 7 years of progressive experience in customer service and support, designing and implementing innovative training programs within the healthcare and digital sectors. Committed to mak…
I’m a detail-oriented and dependable professional with over five years of experience in customer service and operations support. I’ve worked in fast-paced and remote environments where accuracy, organ…
As an IT Service Desk Team Lead, I am a skilled professional responsible for overseeing and managing a team of IT support specialists. With expertise in IT service management and a dedication to deliv…
Operations Manager-level training and program operations professional with deep ownership of public and private training program execution, workflow design, systems accuracy, cross-functional coordina…
Looking for a seasoned professional who can hit the ground running, optimize your support workflows, and consistently deliver top-tier customer satisfaction? With 14 years of dedicated BPO industry ex…
I am a Team player, Hardworking, Fast Learner, Exciting to work with, Passionate and Eager to learn new things. I can communicate well in the English Language to assure Good Service. I can be very…
A versatile and results-driven professional with experience across education, operations, branding, and virtual assistance. Adept at managing administrative functions, optimizing workflows, and delive…
Operations and analytics leader with extensive experience in building structured processes, supporting team performance, and driving organizational efficiency in fast-growing environments. Skilled in…
I have strong experience in outbound sales and lead generation, with a proven ability to identify and engage prospects effectively. I’m skilled in quality assurance, ensuring processes and outputs mee…
As a seasoned professional with nearly 15 years of experience in multinational corporations, I’ve cultivated a deep expertise in operations, team leadership, and administration across diverse sectors,…
Started from being a customer service representative and now a Supervisor. I achieved this through hard work, dedication, adaptive skills and pursuit to be the best at my work. I love being able to he…
As a highly skilled eBook Designer with over a year of experience in graphic design, I specialize in creating visually appealing and professional eBooks that engage readers and enhance content present…
I started my working experience as an agent in a healthcare related account on August 2007. After all the hardworks and consistently making it to the top, after a year, I got promoted as Quality Analy…
- Team management- Hiring and onboarding- Basic Accounting and Payroll Management- Administrative/Personal Assistance- Data Entry and Management- Customer Service- Live scribing/patient charting- Medi…
With over 2 years and 6 months of experience as a Virtual Assistant, I have developed expertise in talent acquisition, business consulting, administrative support, lead generation, and appointment set…
Virtual Assistant | Customer Service Representative
Highly trainable and goal-oriented person and leader, with vast experience in launching programs, training, customer service, and sales. a people manager and a life coach for several years now. I am l…
Results-focused Virtual Assistant available for part-time work, with a strong background in program and project management. I help keep applications, tasks, and workflows running smoothly by organizin…
As a seasoned professional with a diverse background in operations and project management, customer service, and team leadership and management, I bring a unique blend of skills and expertise to drive…
Results-driven Operations & Project Manager with 6+ years of remote experience supporting digital agencies, SaaS businesses, and executive teams across the US, AU, and UK. Specialized in GoHighLevel (…
Let me take the hassle out of your daily workload — I’m the reliable all-around support you’ve been looking for. I'm a seasoned and resourceful Virtual Assistant with over 4 years of experience in an…
I am an Operations and Logistics professional with over 12 years of experience in global shipping, supply chain operations, customer service, process improvement, and learning & development. Throughou…
I'm a Virtual Assistant, Social Media Manager, and Customer Support Specialist with over two years of experience delivering exceptional customer service in fast-paced financial and healthcare environm…
With over a year of experience in handling property and strata management tasks. Currently an offshore finance team leader helping manage over a thousand strata plans in NSW.
I am a certified TESOL (Teaching English to Speakers of Other Languages) Teacher from the TTC Academy here in the Philippines and affiliate of the Academy of Teaching and Training in Ontario, Canada.…
Licensed Criminologist with nearly 10 years of diverse professional experience in compliance, customer service, quality assurance, operations, and team leadership. Throughout my career, I have consist…
I'm an operations and client relations professional with 15+ years of experience spanning executive virtual assistance, operations management, HR business partnering, and financial/client-facing roles…
Results-driven Operations and Customer Experience Leader with over 17 years of progressive experience in customer service, operations management, quality assurance, sales operations, and people leader…
Hi,I'm currently based in the Philippines, a graduate of Bachelor of Science in Information Technology and I've been an agent and supervisor in the industry of making outbound and receiving inbound ca…
I am an operations and customer success professional with over 10 years of experience leading teams, improving processes, managing client relationships, and driving operational excellence.Throughout m…
Hi! I'm a Recruitment Manager with experience hiring technical professionals for US-based companies. I've managed full-cycle recruitment, candidate sourcing, interviews, ATS management, and client com…
Business Analyst | Operations & Data AnalyticsI help businesses turn data into insights, improve processes, and solve operational problems.My background in Workforce Management and Operations Analytic…
Flexible and proactive team leader with solid operations background over 9+ years in the Travel industry. Attentive to employee and business needs and changing demands.
I am an experienced customer service and operations leader with over a decade of success in the BPO industry and the U.S. pest control sector. Currently, I serve as Department Head for the Customer Se…
Skilled and detail-oriented professional with strong background for customer service, sales and technical support. Experienced in administrative task, team management, and process optimization. With 1…
Currently an Executive Partner with 14 years of solid experience across various roles—including outbound sales, billing, technical support, financial services, and quality assurance. This diverse ba…
Results-driven Operations Manager with over 15 years of progressive experience in managing large-scale operations, optimizing processes, and leading high-performing teams across diverse industries, in…
Streamlining workflows, delighting clients, and supporting businesses remotely with precision and care.
I’m a committed and results-oriented professional with 4 years working in customer service, team leadership, quality analysis, and a subject matter expert role. I perform well in high-pressure environ…
I’m an Online Business Manager and Operations & Project Management Specialist with experience managing projects, coordinating teams, building systems, and keeping day-to-day operations organized and o…
I am a customer-focused and results-driven professional with over 10 years of experience in operations, client service, account management, and team leadership. Throughout my career, I have built a st…
I am an exceptional and highly organised virtual assistant, a social media expert, and an online seller. I am a skilled creator of social media and TikTok content, adapt at converting views into tangi…
An experienced leader in the BPO industry, who have been part of Healthcare, Property and Casualty Insurance, and Financial Accounts. Has extensive experience using MS Office Applications, BPO and Con…
Versatile and results-driven professional with proven expertise in Customer Service. Strong track record of delivering impactful solutions and driving team success. Known for adaptability, clear commu…
With more than 12 years of Operational and Management experience I am skilled in Operations Management, Data Analysis, Business Process Improvement, Client Services, Client Relations, Performance Mana…
With four years of customer service experience—including team management and Subject Matter Expert responsibilities—I bring a proven ability to deliver high-quality administrative support and exceptio…
I'm driving cross-functional teams to deliver top-tier support and maximize customer lifetime value. My proactive approach ensures clients achieve their goals while boosting company revenue.With a sol…
Are you spending too much time managing the backend of your business instead of focusing on growth? I help business owners, coaches, and consultants streamline their operations, elevate their client e…
Operations & productivity specialist helping busy founders cut admin time by 30%+ using tailored SOPs, VA leadership, and project systems. 16+ years managing high-impact workflows with Lean Six Sigma…
A professional with over 18 years of experience in operations and 12 years of experience in people management
A highly organized and detail-oriented Admin Assistant with strong Human Resource skills, offering a versatile skill set to support organizational operations and employee management. Adept at managing…
Sales RepresentativeCollections AgentCustomer Service for 11 yearsQuality Officer for 3 YearsQuality Lead for 2 Years
Goal-oriented person with good oral and written communication skills paired with excellent time management and leadership abilities.
Detail-oriented and reliable professional with 5 years of experience in the BPO industry specializing in customer service, technical support, and sales. Skilled in handling customer inquiries via phon…
Highly skilled Operations Supervisor and Customer Service Expert with extensive experience in the medical insurance industry. Proven ability to lead teams, coach employees, and optimize operational pe…
Versatile and results-driven Operations Manager with 3 years of corporate leadership experience spanning service delivery, team management, and process improvement across BPO and technology sectors an…
A detail-oriented professional that makes data-driven decisions in my workplace to improve my team and my own workflow, as well as giving accurate and useable data for the improve of the company while…
I am a premium Executive Assistant and Operations Specialist with 10 years of experience helping CEOs, founders, and high-growth companies streamline their daily workflows and scale their business.…
Operations Leader with 3+ years of experience across BPO and Legal Services, currently based in the Philippines and available for full-time remote work. I bring a rare combination of hands-on legal su…
Hi, my name is Kristian, and I have over two years of hands-on experience working with GoHighLevel. I’ve supported agencies and businesses across different industries by building, managing, and improv…
Results-driven professional with 4+ years of experience in customer service averaging 40-50 calls per day and 2 years as an Operations Supervisor, supporting financial, sales, insurance, and travel ho…
Detail-oriented and reliable Virtual Assistant with strong BPO experience specializing in the travel industry. Proven expertise in handling end-to-end travel accounts—including flights, hotels, and ca…
Dynamic Project Manager | Passionate About Delivering Results & Embracing New Adventures.
Highly-dependable virtual assistant with a passion for efficiency and a strong desire to embark on a career in remote administrative support. Highly motivated and recognized for my excellent organizat…
Results-driven Operations Leader with over 15 years of experience across military and BPO environments, specializing in sales training, operations management, and performance optimization. Proven trac…
Customer Service, Leadership and Management, Client Success, Coaching, Business Presentations
I am a Media Buyer with over 3 years of experience in performance marketing and affiliate advertising. I have hands on experience managing, monitoring, and optimizing paid advertising campaigns across…
I am a reliable and detail-oriented Dental Virtual Assistant with hands-on experience supporting dental providers and insurance operations, particularly with Cigna. I specialize in benefits verificati…
My ultimate objective is to steer my clients to their desired long-term objectives and help establish an organization or business owner to provide profitable business and excellent service for their c…
Experienced Operations Manager with Creative Background
Here’s what I can bring to your business:I’ll keep client interactions smooth and organized, with a strong follow-up game. I’m skilled at guiding conversations toward bookings while hitting KPIs. I’m…
Results driven Executive Assistant with experience supporting executives and cross functional teams in fast paced SaaS, technology, and customer service environments. Skilled in executive coordination…
A team lead supervising multiple medical campaigns for a BPO company. Ensures that handled agents are passing their KPIs. Generates reports of the real time performance of the campaigns.An independent…
I possess a strong skill set in computer hardware, troubleshooting, and software installation. I am proficient in diagnosing and resolving technical issues, ensuring smooth system performance, and ins…
I provide executive-level administrative and operations support to busy founders, managers, and remote teams, helping them stay organized, efficient, and focused on high-impact work.With over 13 years…
I am an experienced joiner with well-developed skills and experience in groundwork, concrete, and managing people, likewise performing well as a team member. I am able to work independently in busy en…
Results-driven Executive Virtual Assistant and Operations Specialist with 18+ years of experience in executive support, client success, operations management, reporting, and analytics. Skilled in cale…
Operations Professional with 10+ years of experience across executive support, operational coordination, team leadership, process improvement, staffing and lifecycle management, and project support —…
I am a Licensed Professional Teacher, a dedicated and customer-focused individual with experience in various industries. I am eager to leverage my extensive experience in customer service, freelance w…
Accomplished Operations Leader with over 12 years of BPO experience and a proven track record of leading high-performing customer service operations. Experienced in managing Team Leaders and frontline…
A young and enthusiastic professional who has gained extensive experience and skills in a fast-paced industry, primarily in Operations with a focus on Administrative tasks, Data Entry, and Customer Su…
Most founders spend 10–20 hours a week on repetitive operational tasks. I help startup founders regain control of their operations by turning daily chaos into clear systems—so the business runs withou…
Operations, Technical Support, Project Coordination, and Software QA professional with 10+ years of experience supporting global teams, improving business processes, coordinating projects, and deliver…
Hi, I'm Darwin! I'm a seasoned professional with over 8 years of experience in client relations, account management, and education. I specialize in building strong partnerships and delivering exceptio…
Project and Operations Leader with 10+ years of experience driving change initiatives, improving service delivery, and enabling high-performing teams. Skilled in coordinating cross-functional projects…
Customer Support and Operations Leader with 15+ years of experience managing high-volume, performance-critical operations across healthcare, service delivery, and global BPO environments. Proven track…
Operations & Team ManagerI help businesses manage their team resources end-to-end—from onboarding and training through nesting and preparation for go-live, to managing day-to-day operations and perfor…
I have 14 years of experience in Customer Service, Operations Management, Client Relations Management, Sales Management, Project Management, Marketing, and Data Processing. I have handled up to 200 he…
For more than 15 years, I have been engaged in operations, overall management and client support. This made me detail-oriented, inquisitive and analytical in my way of working. These aspects made me a…
I’m a creative and detail-oriented professional with over 10 years of combined experience in content creation, digital marketing, and administrative support. I specialize in crafting engaging social m…
I am experienced in people management and leadership. I am trained and experienced in sales, after sales management, support for frontline, technical and escalation/recovery. As part of the management…
Operations and execution leader with 11 years of experience managing the full operational layer of fast-moving businesses - not just assisting, but owning.For six years I served as Onsite CEO of a vir…
PERSONAL ATTRIBUTES• Computer proficient with Microsoft Office applications.• Highly trainable, fast learner. Adapt well to change and pressure inthe workplace.• Dedicated, Proactive, Organized, and R…
I'm an Operations Manager with over 10 years of experience helping founders and leadership teams build scalable operations, improve workflows, and lead high-performing remote teams. My background span…
Being a good employee under any circumstances. Dedicated and has positive attitude in establishing rapport with clients.
22 years in BPO operations, most recently as Director of Operations at Probe CX managing end to end P&L and 350+ FTEs. I bring enterprise-level operations discipline — SOPs, KPI tracking, capacity pla…
Customer Service and Operations Support professional with 10+ years of experience in telecom and healthcare accounts. Skilled in handling voice and non-voice support, resolving customer concerns, and…
With over fourteen years in BPO management and freelance remote assistance, I have developed expertise in supporting business owners, realtors, and entrepreneurs. My background includes managing top a…
Dynamic and results-oriented Operations Professional with over 12 years of experience in retail and distribution, customer service, and team management. Proven expertise in streamlining processes, enh…
Results-driven Virtual Administrative and Scheduling Coordinator with 15+ years of experience in virtual assistance, scheduling, customer service, and team leadership. Skilled in managing calendars, s…
I am a hardworking and responsible person with the knowledge and skills that can contribute to your company’s success. I am a fast learner and result-oriented with passion and dedication to everything…
Currently founded, and contributing as an Automation Specialist at MAVTech, focusing on creating efficient systems that enhance workflows and streamline operations. With a passion for leveraging AI an…
Result- focused, quality driven individual with experience in project implementation, demonstrating consistency of objectives and customer service, sales, and technical skills and commitment to organi…
I provide remote engineering and operations support for teams that need more than a traditional VA.I am a licensed Mechanical Engineer with hands-on experience in engineering operations, project coord…
Video EditingPhoto EditingGraphic DesignBasic Web Developer ( Front end)Content Writer
I am a Strategic Workforce Management (WFM) Leader with 10+ years of experience in global BPO and service operations. I specialize in improving forecast accuracy and optimizing staffing models to driv…
Serve as a key contributor in analyzing operational data, leveraging Microsoft Excel/PowerBI to track KPIs, identify performance trends, and recommend process improvements. Collaborate with cross-func…
After finishing college I started working as a Customer Service Representative and have handled mostly travel accounts like VBRO/HomeAway, and Airbnb. I have also been a Team Lead after taking 8 weeks…
Operations Manager and Team Leader with 8 years of BPO experience in Healthcare, Revenue Cycle Management, and Digital Marketing.I scaled a healthcare startup account from 0 to 70 staff in 6 months wh…
Experienced Technical Support and IT Operations professional with 15+ years of expertise in help desk support, troubleshooting, data center operations, CRM management, lead generation, and virtual ass…
Proficient in industry-standard tools such as AutoCAD, SketchUp, and Microsoft Excel, with strong analytical skills for data handling, quantity take-offs, and cost tracking. Adept at multitasking in f…
I am detail oriented with strong background in project management, reporting, and scheduling. I am a yellow belt lean six sigma trained and has extensive experience in client, stakeholder management,…
I help business owners and growing companies streamline operations, deliver exceptional customer experiences, and stay organized through reliable administrative and operational support.With over 8 yea…
Customer Service | Team Management | Recruitment & Onboarding | Client Implementation (US & AU Markets)Results-driven professional with extensive experience in customer service, team management, recru…
GHL Specialist | BPO Operations Management11+ years of experience in customer service, sales, operations, and team leadership. Skilled in Go High Level (GHL), CRM management, lead generation, workflow…
* Email Support* Order tracking* Customer Support* Email handling* Data entry* Phone Support* Live chat operator* Order fulfillment* Internet Research* Answering Product Questions